Project Report                                  On                   (GAIL VAGHODIA CANTEEN SURVEY)                       ...
ACKNOWLEDGEMENT“Success is 1% inspiration and 99% perspiration. But noSuccess is complete without 1% inspiration provided ...
TABLE OF CONTENTS             ACKNOWLEGMENT…………………………………………………. 2             INTRODUCTION TO GAIL…………………………………………....4   ...
INTRODUCTION TO GAILHISTORY AND SUMMARY:   GAIL (India) Ltd. (erstwhile Gas Authority of India Ltd), Indias principal gas...
BC TRIPATHI                              CHAIRMAN              SL RAINA                             S           DIRECTOR (...
 The Company was incorporated on 16th August 1984.   The Gas Authority of India Ltd., now GAIL (India) Limited) is one o...
 GAIL (India) Ltd was incorporated in August 1984 as a Central Public Sector    Undertaking (PSU) under the Ministry of P...
company has successfully commissioned a wind energy power project of 4.5 MW     capacity in Kutch district of Gujarat. The...
 GAIL has been a leading public enterprise with a consistently excellent financial track         record. The Turnover and...
VISION AND MISSION                                       Vision. “Be the leading company in Natural Gas and Beyond, with G...
 Natural Gas and Beyond     Focus on all aspects of the natural gas value chain and beyond including exploration,     pro...
NATURAL GAS                                 LIQUID                              HYDROCARBAN                               ...
 Adequate supply of affordable energy is a pre-requisite for sustained growth,         especially in the developing and e...
   Natural Gas comes in 4 basic forms:     Liquefied Natural Gas (LNG) - Natural Gas which has been liquefied at – (Minu...
Regulatory Board in place, the conditions to support an expanded natural gas grid     (NGG) and a fully functioning natura...
LIQUID HYDROCARBONOVERVEIW:   GAIL is marketing Gas Processing Unit’s (GPU’s)    products namely Liquefied Petroleum Gase...
Plant                                 By-product Vijaipur                              Propane, Pentane, Naphtha          ...
Lucknow & Mumbai and branch office at Delhi and Bangalore. For product          information, these Zonal Offices may be co...
NAPHTHA       Naphtha normally refers to a different flammable liquid mixture of hydrocarbons i.e. a        distillation ...
LPG TRANSMISSION   GAIL is the first company in India to own and operate pipelines for LPG transmission.    It has 1,900 ...
PETROCHEMICALS   GAILs the country’s premier Natural Gas Marketer & Transporter, diversified into    the manufacturing an...
ABOUT GAIL VAGHODIA    Nature of Applicant’s Business     In Vaghodia, GAIL (India) Limited is having a LPG Recovery Pla...
 LPG PLANT     The Vaghodia Gas Processing Plant was set up for extraction of LPG from (sweetened,      dehydrated and d...
 Applicant’s Major MarketMajor Market : National   M/s Bharat Petroleum Corporation Limited (BPCL) is the only customer f...
IMAGES OF LPG FEED GAS AT VAGHODIA PLANTUNDER GROUND REROUTING OF FEED GAS PIPE LINE FOR        COOLING FEED GAS TO LPG PL...
SUMMER INTERSHIP PROGRAMME 2012   Page 26
CORE FUNTIONS OF HR AT GAIL VAGHODIAWHAT IS THE NEED OF HUMAN RESOURCE IN GAIL?ANSWER TO THE QUESTION CAN BE BRIEFIED IN F...
HR AT GAIL VAGHODIAMainly the Human Resource management at GAIL VAGHODIA works on these fiveparameters:   I.      All area...
 Reimbursement of Bus/Transport    Dearness Allowance      Dearness Allowance payable to both Executive and Non-Executiv...
ABOUT GAIL VAGHODIA CANTEEN SURVEY   The HR department at GAIL Vaghodia mainly handles and maintains the canteen    facil...
CONCERNING ISSUE                       WHAT IS THE MAIN                       OBJECTIVE BEHIND                         THI...
WHAT IS A CANTEEN?   A cafeteria is a type of food service location in which there is little or no waiting     staff tabl...
ABOUT GAIL CANTEEN VAGHODIA   The canteen at GAIL VAGHODIA is running on the contract basis where the caterer is    given...
DEFINING A QUESTIONNAIRE   A questionnaire is a series of questions asked to individuals to obtain statistically    usefu...
QUESTIONNAIRE DESCRIPTION   The questionnaire is been designed based on five parameters which are useful for    analyses....
 Likert scale is the sum of responses on several Likert items. Because Likert items are    often accompanied by a visual ...
SUMMER INTERSHIP PROGRAMME 2012   Page 37
LIKERT                                         SCALE                                          USED                        ...
SUMMER INTERSHIP PROGRAMME 2012   Page 39
SUMMER INTERSHIP PROGRAMME 2012   Page 40
SUMMER INTERSHIP PROGRAMME 2012   Page 41
ISSUES                                     TAKEN                                       FOR                                ...
SUMMER INTERSHIP PROGRAMME 2012   Page 43
SUMMER INTERSHIP PROGRAMME 2012   Page 44
SUMMER INTERSHIP PROGRAMME 2012   Page 45
SUMMER INTERSHIP PROGRAMME 2012   Page 46
SUMMER INTERSHIP PROGRAMME 2012   Page 47
SUMMER INTERSHIP PROGRAMME 2012   Page 48
SUMMER INTERSHIP PROGRAMME 2012   Page 49
SUMMER INTERSHIP PROGRAMME 2012   Page 50
SUMMER INTERSHIP PROGRAMME 2012   Page 51
SUMMER INTERSHIP PROGRAMME 2012   Page 52
SUMMER INTERSHIP PROGRAMME 2012   Page 53
SUMMER INTERSHIP PROGRAMME 2012   Page 54
SUMMER INTERSHIP PROGRAMME 2012   Page 55
SUMMER INTERSHIP PROGRAMME 2012   Page 56
ANALYSIS OF QUESTIONNAIRE   AIM FOR ANALYSING THE QUESTIONNAIRE     The main aim to analyze the questionnaire is to bring...
GRAPHS   Thus all the parameters are been thus analyzed and work was majorly done on excel    on the basis of which resea...
7              FEEDBACK OF 20 EMPLOYEES                                                                                   ...
7                                                                                                                         ...
STEPS FOR IMPROVEMENT   The chart given below shows certain suggestions through which improvement in the    canteen is be...
SUGGESTIONS ON CANTEEN REPORT   SPACE     As suggested by the DGM of GAIL (INDIA) LIMITED VAGHODIA I agree with his     s...
CONCLUSION     For the requirement of competition of 1st year MBA. We had undergo two months     summer training at “GAIL ...
BIBLIOGRAPHY   BOOKS AND JOURNALS           GARY DESSLER- HUMAN RESOURSE MANAGMENT           FACTORIES ACT 1948- DR JP SH...
Upcoming SlideShare
Loading in...5
×

Gail Vadodara

3,538

Published on

SUrvey of GAIL Vadodara

Published in: Education, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
3,538
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Transcript of "Gail Vadodara"

  1. 1. Project Report On (GAIL VAGHODIA CANTEEN SURVEY) Undertaken At GAIL (INDIA) LIMITED VAGHODIA Duration: From: 4-6-2012 to 20-7-2012 In Partial Fulfillment of Master of Business AdministrationSUMMER INTERSHIP PROGRAMME 2012 Page 1
  2. 2. ACKNOWLEDGEMENT“Success is 1% inspiration and 99% perspiration. But noSuccess is complete without 1% inspiration provided bysenior, family, and friend”.This project report is a sincere attempt to carefully and systematically gather fact’s aboutthe TOPIC.At first, I would like to express my sincere thanks and deep gratitude to esteemed guide Mr.SHIV PURSHARTHI & MRS.ELEVENA ISSAC for their kind initiative, guidance and valuablesuggestions without which the completion of this would not have been possible.Words are too little to express my gratitude to them. Since the reader would like to knowthe general details of TOPIC, therefore, chapter includes a discussion of theoretical aspectsand its application is included. Further to help the reader to understand the finding withgraphical representation, conclusions and suggestions are also included.I hope this report will be special interest to the human resource students, who are on lookfor such real life situations beyond their classroom. ZIBRAN MISTRYSUMMER INTERSHIP PROGRAMME 2012 Page 2
  3. 3. TABLE OF CONTENTS ACKNOWLEGMENT…………………………………………………. 2 INTRODUCTION TO GAIL…………………………………………....4 GAIL MANAGEMENT TREE………………………………………….5 DESCRIPTION ABOUT GAIL…………………………………………7 VISION AND MISSION……………………………………………….12 PRODUCTS AND BRANDS OF GAIL………………………………..14 ABOUT GAIL VAGHODIA……………………………………………24 CORE FUNTIONS OF HR AT GAIL VAGHODIA……………………32 ABOUT GAIL CANTEEN SURVEY…………………………………..35 DEFINING A QUESTIONNAIRE………………………………………39 ANALYSIS OF QUESTIONNAIRE…………………………………….62 GRAPHS………………………………………………………………….63 STEPS FOR IMPROVEMENT…………………………………………..66 CONSLUSION……………………………………………………………67 BIBLIOGRAPHY…………………………………………………………68SUMMER INTERSHIP PROGRAMME 2012 Page 3
  4. 4. INTRODUCTION TO GAILHISTORY AND SUMMARY:  GAIL (India) Ltd. (erstwhile Gas Authority of India Ltd), Indias principal gas transmission and marketing company, was set up by the Government of India in August 1984 to create gas sector infrastructure for sustained development of the natural gas sector in the country.  The 2800-km Hazira-Vijaipur-Jagdishpur (HVJ) pipeline became operational in 1991. During 1991-93, three LPG plants were constructed and some regional pipelines acquired, enabling GAIL to begin its regional gas distribution in various parts of India.  GAIL began its city gas distribution in Delhi in 1997 by setting up nine CNG stations, catering to the citys vast public transport fleet.  In 1999, GAIL set up northern Indias only petrochemical plant at Pata.  GAIL became the first Infrastructure Provider Category II Licensee and signed the countrys first Service Level Agreement for leasing bandwidth in the Delhi-Vijaipur sector in 2001, through its telecom business GAILTEL. In 2001, GAIL commissioned worlds longest and Indias first Cross Country LPG Transmission Pipeline from Jamnagar to Loni.  GAIL today has reached new milestones with its strategic diversification into Petrochemicals, Telecom and Liquid Hydrocarbons besides gas infrastructure. The company has also extended its presence in Power, Liquefied Natural Gas re- gasification, City Gas Distribution and Exploration & Production through equity and joint ventures participations. Incorporating the new-found energy into its corporate identity, Gas Authority of India was renamed GAIL (India) Limited on November 22, 2002.  GAIL (INDIA) LIMITED MANAGEMENT TREESUMMER INTERSHIP PROGRAMME 2012 Page 4
  5. 5. BC TRIPATHI CHAIRMAN SL RAINA S DIRECTOR (HR) VENKATARAMAN DIRECTOR SUDHIR ARUN AGRAWAL BHARGAVA RM SETHI DIRECTOR DIRECTOR DIRECTOR DESCRIPTION ABOUT GAILSUMMER INTERSHIP PROGRAMME 2012 Page 5
  6. 6.  The Company was incorporated on 16th August 1984.  The Gas Authority of India Ltd., now GAIL (India) Limited) is one of Indias leading Public Sector Enterprises, is the largest gas transmission and marketing company in the Country. The Company, possessing a well developed and efficient infrastructure, was established as a wholly owned Company of the Government of India in August, 1984 with 100% equity held by the Government of India and, within a short time, it has grown into one of the Navratna enterprises and is ranked among the top ten companies in India.  The various activities of the Company range from Gas marketing and distribution through trunk and regional systems, to retailing of Natural Gas to Gas processing for production and marketing of LPG, liquid hydrocarbons and Petrochemicals.The equity pattern in the Company has also changed and the Government today holds about 67% of the equity in the Company.  1995- GAIL was adjudged the third-best PSU and awarded the prestigious Indira Gandhi Rajbhasha Shield for the year 1994-95 in the category of PSUs in Region A. This award was presented by the President of India.  INTRODUCTION- GAIL PIPELINES  GAIL is the only company in INDIA which owns and operates pipelines for LPG transmission. In addition to expanding its production capacity of LPG and other liquid Hydrocarbons, GAIL has embarked upon a Major project to considerably increase its share in the overall LPG business in the country. GAIL has introduced, for the first time in country transportation of LPG through Pipelines. Jamnagar Loni Pipelines is world’s longest exclusive LPG pipeline. GAIL is in the process of constantly expanding the existing network. Accordingly, approval has been given for five new pipelines. Further to enhance the capacity existing network approval is obtained for capacity augmentation of existing pipelines.  Formation of GAILSUMMER INTERSHIP PROGRAMME 2012 Page 6
  7. 7.  GAIL (India) Ltd was incorporated in August 1984 as a Central Public Sector Undertaking (PSU) under the Ministry of Petroleum & Natural Gas (MoP&NG). The company was initially given the responsibility of construction, operation & maintenance of the Hazira - Vijaypur - Jagdishpur (HVJ) pipeline Project. It was one of the largest cross-country natural gas pipeline projects in the world. Originally this 1800 Km long pipeline was built at a cost of Rs 1700 Crores and it laid the foundation for development of market for Natural Gas in India.  Current Businesses - Domestic  GAIL, after having started as a natural gas transmission company during the late eighties, has grown organically by building large network of Natural Gas Pipelines covering over 8500 Km with a capacity of around 160 MMSCMD; two LPG Pipelines covering around 1900 Km with a capacity of 3.8 MMTPA of LPG; seven gas processing plants for production of LPG and other Liquid Hydrocarbons, with a production capacity of 1.4 MMTPA; and a gas based integrated Petrochemical plant of 410,000 TPA polymer capacity which is further being expanded to a capacity of 900,000 TPA. The Company also has 70% equity share in Brahmaputra Cracker and Polymer Limited (BCPL) which is setting up a 280,000 TPA polymer plant in Assam. Further, GAIL is a co-promoter with 17% equity stake in ONGC Petro-additions Limited (OPaL) which is implementing a green field petrochemical complex of 1.1 MMTPA Ethylene capacity at Dahej in the State of Gujarat.  Keeping in mind the requirement of growth and consolidation as well as opportunities arising out of New Exploration Licensing Policy (NELP) of Government of India, the company has integrated upstream into the business of Exploration & Production and currently has stakes in 27 E&P blocks including 2 blocks overseas (in Myanmar) and 1 CBM block. The company is a pioneer in City Gas Distribution (CGD) business in India, with Indraprastha Gas Limited (IGL) in Delhi and Mahanagar Gas Limited (MGL) in Mumbai being its biggest success stories. Besides IGL and MGL, GAIL has set up several JVs for CGD to supply gas to households, transport sector & commercial consumers in various cities. In 2008, GAIL incorporated a wholly owned subsidiary, GAIL Gas Ltd. to exclusively focus on city gas distribution business.  Leveraging on its pipeline network, GAIL has built a strong Optic Fibre Cable (OFC) network of 13,000 km approximately for its own internal use and leasing of bandwidth carrier.  As a part of its initiative towards reducing carbon footprint and creating a path of sustainable growth, GAIL is building a portfolio of renewable businesses. TheSUMMER INTERSHIP PROGRAMME 2012 Page 7
  8. 8. company has successfully commissioned a wind energy power project of 4.5 MW capacity in Kutch district of Gujarat. The Company is now executing another 15 MW wind energy power project in Gujarat and 100 MW Commercial Wind Energy Generation Project in the states of Tamil Nadu and/or Karnataka.  Global Presence  As a strategy of going global and further expanding global footprint, GAIL formed a wholly-owned subsidiary company, GAIL Global (Singapore) Pvt. Ltd. in Singapore in 2004 for pursuing overseas business opportunities. GAIL is also an equity partner in three retail gas companies in Egypt, namely Fayum Gas Company (FGC), Shell CNG Egypt (SCNGE) and National Gas Company (Natgas). FGC and Natgas are city gas distribution companies involved in supply of gas to residential, commercial and small industrial customers, whereas SCNGE is involved in setting up of Compressed Natural Gas (CNG) stations and supply of CNG to transport sector.  GAIL has acquired a 20% stake in Houston-based Carrizo Oil and Gas Eagle Ford shale acreage in a move aimed at acquiring expertise in shale gas. A wholly owned subsidiary GAIL Global (USA) Inc. was formed in Houston to expand GAIL’s business portfolio in the North American market by pursuing various upstream and midstream opportunities including LNG export to India.  GAIL is also an equity partner in a retail gas company involved in city gas and CNG business in China - China Gas Holdings Limited (China Gas). Further, GAIL and China Gas have formed an equally owned joint venture company - GAIL China Gas Global Energy Holdings Limited for pursuing gas sector opportunities primarily in China.  GAIL is a part of consortium in two offshore E&P blocks in Myanmar and also holds participating interest the joint venture company South East Asia Gas Pipeline Company Limited incorporated for transportation of gas to be produced from two blocks in Myanmar, china.  In addition to having two wholly owned subsidiary namely GAIL Global (Singapore) Pvt Ltd & GAIL Global (USA) Inc. for managing investments abroad, GAIL has opened a representative office in Cairo, Egypt to pursue business opportunities in Africa and Middle East.  Consistent track recordSUMMER INTERSHIP PROGRAMME 2012 Page 8
  9. 9.  GAIL has been a leading public enterprise with a consistently excellent financial track record. The Turnover and PAT have shown remarkable accomplishment with CAGR of 13% and 14% respectively in last decade. GAIL also has the highest EBITA per employee in the oil & gas industry. GAIL has recently developed corporate growth strategy for the period 2011-20 and the same has been approved by the Board of Directors. GAIL aspires to become an integrated hydrocarbon major with significant upstream and downstream interests by 2020  We are committed to execute all projects to the complete satisfaction of our customers within scheduled time, approved cost & agreed quality parameters through continual improvement of Quality Management System.  GAIL, the pioneer of city gas distribution in India, took many initiatives to provide natural gas as an alternative fuel to various categories of customers, mainly the transport sector, to address rising pollution levels. Piolet projects were launched in early 1990s in two metropolitan cities, Delhi & Mumbai through joint venture companies. Based on the success of Indraprastha Gas Limited and Mahanagar Gas Limited ,GAIL set up sic more joint venture Companies for CGD project in various cities, viz. Bhagyanagar Gas Limited, Andhra Pradesh, Avantika Gas Limited in Madhya Pradesh; Central u P Gas Limited & Green Gas Limited in Uttar Pradesh.SUMMER INTERSHIP PROGRAMME 2012 Page 9
  10. 10. VISION AND MISSION Vision. “Be the leading company in Natural Gas and Beyond, with Global Focus, Committed toCustomer Care, Value Creation for all Stakeholders and Environmental Responsibility.” Mission“To accelerate and optimize the effective and economic use of Natural Gas and itsfractions for the benefit of the national economy.”  Key Elements of GAILs Vision:  Leading Company Be the undisputed leader in the Natural Gas market in India and a significant player in the global natural gas industry, by growing aggressively while maintaining the highest level of operating standards.SUMMER INTERSHIP PROGRAMME 2012 Page 10
  11. 11.  Natural Gas and Beyond Focus on all aspects of the natural gas value chain and beyond including exploration, production, transmission, marketing, extraction, processing, distribution, utilisation including petrochemicals and power and natural gas related infrastructure, products and services.  Global Focus Create and strengthen significant global presence to pursue strategic, attractive opportunities that leverage GAIL’s capabilities while effectively managing business risks.  Customer Care Anticipate and exceed customer expectations through the provision of highest quality infrastructure, products and services. VALUES  Value Creation for All Stakeholders GAIL will create superior value for all stakeholders including shareholders, customers, employees, business partners, surrounding communities and the nation.  Environmental Responsibility GAIL is committed to operational excellence in all we do with a focus on continuous efforts to improve environmental performance for ourselves and our customers and will be sensitive to the needs of the environment in all our actions. PRODUCTS AND BRANDS OF GAILSUMMER INTERSHIP PROGRAMME 2012 Page 11
  12. 12. NATURAL GAS LIQUID HYDROCARBAN LPG TRANSMISSION PETROCHEMICALS GAILTEL NATURAL GAS TRANSMISSIONSUMMER INTERSHIP PROGRAMME 2012 Page 12
  13. 13.  Adequate supply of affordable energy is a pre-requisite for sustained growth, especially in the developing and emerging economies. Natural gas has emerged as most benign fuel in this regard.  Natural Gas is a new age fuel. With only one carbon and four hydrogen atoms per molecule, Natural Gas has the lowest carbon to hydrogen ratio, hence it burns completely, making it the cleanest of fossil fuels. Natural Gas satisfies most of the requirements for fuel in a modern day industrial society, being efficient, non-polluting and relatively economical. The periodic uncertainties and volatility in both the price and supply of oil, have also helped Natural Gas emerge as a major fuel in the energy basket across countries. Sector Natural Gas is used Generation As fuel for base load power plants In combined cycle/co- electricity by utilities generation power plants Fertilizer Industry As feed stock in the production of ammonia and urea Industrial As an under boiler fuel for raising steam As fuel in furnaces and heating applications Domestic and For heating of spaces and water For cooking commercial Automotive As a non-polluting fuel Petrochemicals As the raw material from which a variety of chemical products e.g. methanol, are derivedSUMMER INTERSHIP PROGRAMME 2012 Page 13
  14. 14.  Natural Gas comes in 4 basic forms:  Liquefied Natural Gas (LNG) - Natural Gas which has been liquefied at – (Minus) 160 degree Centigrade. Natural Gas is liquefied to facilitate transportation in large volumes in cryogenic tankers across sea.  Regasified Liquefied Natural Gas (RLNG) – LNG Re-gasified before transporting it to consumers through Pipelines.  CNG Compressed Natural gas- Natural Gas compressed to a pressure of 200-250 kg/cm2 used as fuel for transportation. CNG decreases vehicular pollution on the virtue of being cleaner fuel than liquid fuels.  Piped Natural gas, PNG - Natural Gas distributed through a pipeline network that has safety valves to maintain the pressure, assuring safe, uninterrupted supply to the domestic sector for cooking and heating / cooling applications.  India’s natural gas scenario is undergoing rapid changes and gas is poised to occupy a significant share in the energy mix. In order to diversify energy  Natural Gas is a new age fuel. Natural Gas is the cleanest of fossil fuels. Natural Gas satisfies most of the requirements for fuel in a modern day industrial society, being efficient, non-polluting and relatively economical.  Natural Gas requires a strong distribution network to not only support existing demand, but also fuel future demand. A big challenge lies in bridging the physical gap between demand and supply centers in an efficient, safe and eco-friendly manner.  Pipeline transportation of gas offers a safe, economic and environmentally sound alternative to most other modes of energy transport. Meeting the emerging demand for gas requires transportation of gas across the length and breadth of India through creating gas transportation infrastructure of more than 2-3 times the present size.  The Government and Regulator also recognize the need to augment the natural gas transmission infrastructure in the country. With the Petroleum and Natural GasSUMMER INTERSHIP PROGRAMME 2012 Page 14
  15. 15. Regulatory Board in place, the conditions to support an expanded natural gas grid (NGG) and a fully functioning natural gas market are in place.SUMMER INTERSHIP PROGRAMME 2012 Page 15
  16. 16. LIQUID HYDROCARBONOVERVEIW:  GAIL is marketing Gas Processing Unit’s (GPU’s) products namely Liquefied Petroleum Gases (LPG), Propane, Pentane, Naphtha and by-products of polymer plant namely MFO, Propylene & Hydrogenated C4 Mix. LPG is being sold exclusively to PSU Oil Marketing Companies (OMCs) while other products are sold directly to customers in Retail segment.  GAIL is Indias major producer of Propane, popularly known as GAIL Propane. It is an eco-friendly fuel and provides an effective way of reducing pollution and increasing productivity.  GAIL produces and markets Pentane. It is primarily being used for reprocessing into iso, normal & commercial pentane used in EPS, PU, and LAB industry.  Naphtha is primarily used by Power, Fertilizer, Steel and Petrochemical Units. In Power, Steel units it is used as a fuel, whereas in Petrochemical, Chemical, Fertilizer units it is used as a feedstock.  GAIL is presently operating 7 Gas Processing Units (GPU) located at Vijaipur (2 Units), Auraiya, Vaghodia, Usar, Lakwa & Gandhar plant for production of LPG and GCU at Pata plant for production of Polymer.  In the process of production of main products viz. LPG & Polymer through GPU/GCU except Usar, the following by-products- Liquid Hydrocarbons (LHC) are produced:SUMMER INTERSHIP PROGRAMME 2012 Page 16
  17. 17. Plant By-product Vijaipur Propane, Pentane, Naphtha Propane, Pentane, Naphtha, MFO, Hydrogenated C4 Mix, Propyle Auraiya and Slop Oil Vaghodia Naphtha Gandhar Pentane, Naphtha Lakwa Solvex-GL / Naphtha PROPANE  Propane is the most preferred fuel all over the world due to its diverse applications in industrial, domestic, commercial and auto sector, as fuel and refrigerant.  Propane is an eco-friendly fuel which provides an effective way of reducing pollution and increasing productivity. Our Patrons also call it a "Fuel of Great Value" because of its customer-friendly features.  GAIL Propane is produced at fractionators located at:  PATA in Auriaya District (Uttar Pradesh) on the Delhi-Kanpur Railway line and is 90 km before Kanpur. The distance from Delhi is 350 km and the Plant is ideally located for the northern states of Uttar Pradesh, Jharkhand, Haryana, Punjab, Himachal Pradesh, Uttaranchal & Bihar.  VIJAIPUR in Guna District (Madhya Pradesh) The plant is located at a distance of 190 km from Bhopal and 260 km from Indore. The plant is ideally located for the states of Gujarat, Maharashtra, Rajasthan, Chhattisgarh & Madhya Pradesh.  GAIL Propane is supplied ex-Production Units. GAIL has Zonal offices across India located at Ahmedabad, Bhopal, Chennai, Chandigarh, Hyderabad, Jaipur, Kolkata,SUMMER INTERSHIP PROGRAMME 2012 Page 17
  18. 18. Lucknow & Mumbai and branch office at Delhi and Bangalore. For product information, these Zonal Offices may be contacted.  Uses of Propane 1. Process Heating 2. Metal Processing 3. Paintings Units 4. Kilns & Furnaces 5. Drying Ovens 6. Metal Industry PENTANE  Pentane is produced by processing Natural Gasoline Liquid (NGL) through fractionation in Gas Processing Units (GPUs).  Pentane is primarily being reprocessed into iso, normal & commercial pentane, as well as, solvents which is used in EPS, PU, LAB industry.  Uses of Pentane This product requires re-processing for manufacturing of n-Pentane, i-Pentane, Commercial Pentane for usages as blowing agent, refrigerant, LAB manufacturing etc. This product can also be used for blending with heavier Solvents. Pentane being highly volatile product having RVP around 0.9 Kg/cm2 requires special safety arrangements like nitrogen blanketing , pressurized storage tanks ,vapor return line for decantation and storage . Product is to be handled in an enclosed system to avoid escaping of vapors into atmosphere resulting into hazardous mixture.SUMMER INTERSHIP PROGRAMME 2012 Page 18
  19. 19. NAPHTHA  Naphtha normally refers to a different flammable liquid mixture of hydrocarbons i.e. a distillation product from natural gas/petroleum. Naphtha is a colourless to reddish- brown volatile aromatic liquid.  Naphtha is primarily used by Power, Fertiliser, Steel and Petrochemical Units. In Power, Steel, Units it is used as a fuel, whereas in Petrochemical, Chemical, Fertiliser Units.  Presently, GAIL is marketing Naphtha ex-Vijaipur, Pata, Vaghodia, Gandhar & Lakwa Units to customers in Power, Fertiliser & Petrochemical sectors.  Uses of Naphtha Gas: i. Used in Power, Steel, units as a fuel. ii. Used in Petrochemicals, Chemicals, Units as a feed stock.SUMMER INTERSHIP PROGRAMME 2012 Page 19
  20. 20. LPG TRANSMISSION  GAIL is the first company in India to own and operate pipelines for LPG transmission. It has 1,900 km LPG pipeline network 1,300 km of which connects the western and northern parts of India and 600 km of networks is in the southern part of the country connecting Eastern Coast. The LPG transmission system has a capacity to transport 3.8 MMTPA of LPG. LPG transmission through pipelines was 3337 TMT in the year 2010-11.  GAIL has a share of about 10% of the Indian LPG market in LPG production and 7% in LPG sales. GAIL produces LPG through fractionation in Gas Processing Units, known as Straight Run LPG. GAIL’s LPG is an eco-friendly fuel and provides a cheaper and effective means of reducing pollution and increasing productivity.SUMMER INTERSHIP PROGRAMME 2012 Page 20
  21. 21. PETROCHEMICALS  GAILs the country’s premier Natural Gas Marketer & Transporter, diversified into the manufacturing and marketing of downstream HDPE & LLDPE from natural gas cracking at its Pata (Uttar Pradesh state, India) unit from 19th April 1999. The beginning was with a name plate capacity of 2,60,000 MTPA of HDPE and LLDPE. In FY 2009-10, the petrochemical business portfolio contributed over 28% of the segment.  GAIL is the only HDPE/LLDPE plant operating in Northern India and has a dominant market share in North India. The primary thrust markets for the polymers had been Western India, but, with the entry of GAIL in the HDPE & LLDPE market Verticals, today North India has also witnessed a rapid and significant growth in the polymer downstream processing Verticals. In a successful span of about a decades of establishing and marketing its grades under the brand names G-Lex & G-Lene, GAIL has along side augmented its name plate capacity of HDPE & LLDPE to 4,10,000 MTPA by adding another dedicated HDPE downstream polymerization unit of 1,00,000.  GAIL has two trains of dedicated HDPE units of the Mitsui slurry technology license (capacity 2 x 1,00,000 MT/A) and marketing the grades under the brand name of G- lex and one train of the HDPE/LLDPE swing plant under the Novacor solution based technology.  Further by adding 6th furnace & de-bottlenecking of the plant, the GAIL’s Pata plant capacity will reach to 5,00,000 MTs of Ethylene & 5,00,000.  GAIL has also formed a Joint venture company by the name of M/s Bhramaputra Cracker and Petrochemicals Ltd. (BCPL) to accelerate the GoI’s only authorized petrochemical project in the North East of India (at Lepetkata, Assam, India). The BCPL is a JV between the Government of Assam, GAIL(I) Ltd., OIL (India) Ltd.SUMMER INTERSHIP PROGRAMME 2012 Page 21
  22. 22. ABOUT GAIL VAGHODIA  Nature of Applicant’s Business  In Vaghodia, GAIL (India) Limited is having a LPG Recovery Plant, NTGG plant and a Compressor station. The LPG Plant Vaghodia was commissioned in 1993 to process 2.5 MMSCMD (million metric standard cubic meters per day) of natural gas to produce 73,000 MT of LPG per annum, the compressor station was commissioned in 1998 to compress about 31.8 MMSCMD of natural gas through underground HVJ pipeline and the NTGG plant was commissioned in 2003.a. NAMEOF THE COMPANY : GAIL (INDIA) LIMITED.b. LOCATION : GIDC INDUSTRIAL ESTATE, VAGHODIA 391 760, DIST. BARODA, (GUJARAT)c. OWNER : Central PSUd. SIZE OF THE COMPANY : Largee. NATURE OF THE BUSINESS : 1. Transportation of Natural Gas through pipeline 2. Production of Liquefied Petroleum Gas 3. Production of LPG and Naphtha from Natural Gas. f. NAME OF THE PRODUCT (Designed) :  LPG : 6083 MT/month  Natural Gas : 65,000 MT/month  Gasoline : 355 MT/month (Suspended)  Heavy ends : 37 MT/month (Suspended)  MFO : 615 MT/Month (Suspended)  Naphtha : 1050 MT/Month (Current)SUMMER INTERSHIP PROGRAMME 2012 Page 22
  23. 23.  LPG PLANT  The Vaghodia Gas Processing Plant was set up for extraction of LPG from (sweetened, dehydrated and dew point depressed) Natural Gas coming from M/s ONGC’s Hazira gas processing complex through HVJ pipeline. Plant is located in GIDC Industrial Estate – Vaghodia, which is at a distance of approx 35 KM from Vadodara city. The plant was set up at a project cost of Rs 50 Crores only and it was commissioned in January 1993. The main product of this plant is LPG. NGL is obtained after extraction of LPG which is further fractionated to produce Naphtha. The lean gas is supplied to downstream customers (M/s IOCL, M/s GSFC, M/s GIPCL and M/s RIL through GAIL’s gas terminal located at Undera in Vadodara. All LPG produced at Vaghodia plant is being marketed by M/s BPCL and Naphtha is being taken by M/s RIL.  COMPRESSOR STATION:The compressor station Vaghodia is located adjacent to LPG Plant Vaghodia. The centrifugalcompressors driven by gas turbines form the backbone of each compressor. The salient parametersare as under:- No. of compressors - 3 Nos. Flow per compressor - 658333 Sm3/hr Inlet pressure - 50 Kg/Cm2 Outlet pressure - 93 Kg/Cm2 BHP in KW - 17995 Capacity of each compressor - 15.8 MMSCMDIn addition to the above 01 No gas engine generator (GEG) of capacity 2.25 MW is installedfor power generation. A diesel engine generator of 1500 KVA has been provided formeeting the power needs of emergencies and it starts automatically if power fails. The airsystem is designed to supply plant air and instrument air. It is maintained throughreciprocating compressor and instrument air dryer unit which supply dry instrument air. Theoperation and control of compressor station is done from the control panels of eachmachine (Unit Control Panel).  NTGG PLANT (AN R & D Project of GAIL and IIP, Dehradun):This plant processes NGL (obtained during LPG recovery process) to extract LPG rich stream, gasolineand heavy ends. The gasoline and heavy ends shall be stored and then dispatched through truckloading, whereas LPG rich stream is sent to LEF column of LPG recovery plant for furtherfractionation.SUMMER INTERSHIP PROGRAMME 2012 Page 23
  24. 24.  Applicant’s Major MarketMajor Market : National M/s Bharat Petroleum Corporation Limited (BPCL) is the only customer for LPG which is produced at Vaghodia. The product dispatched to the BPCL bottling plants through road tankers. The NTGG product, Naphtha is purchased by M/s. Reliance Industries Limited, Baroda Natural gas which is transported through underground pipe line and is distributed to the online customer viz. IOCL, GSFC, IPCL, APPOLO TYRES, SOUTH GUJARAT etc.Agreement with M/s. Apollo Tyres Limited for sustainable use of steam generated fromupcoming project of Heat recovery Steam Generation (HRSG) Project.SUMMER INTERSHIP PROGRAMME 2012 Page 24
  25. 25. IMAGES OF LPG FEED GAS AT VAGHODIA PLANTUNDER GROUND REROUTING OF FEED GAS PIPE LINE FOR COOLING FEED GAS TO LPG PLANT SUMMER INTERSHIP PROGRAMME 2012 Page 25
  26. 26. SUMMER INTERSHIP PROGRAMME 2012 Page 26
  27. 27. CORE FUNTIONS OF HR AT GAIL VAGHODIAWHAT IS THE NEED OF HUMAN RESOURCE IN GAIL?ANSWER TO THE QUESTION CAN BE BRIEFIED IN FEWPOINTS:  HUMAN RESOURCE PLANNING  REMUNERATION OF EMPLOYEES  SOCIAL SECURITY AND WELFARE OF EMPLOYEES  SETTING A GENERAL AND SPECIFIC PLANT POLICY  DEVELOPING AND MAINTAINING MOTIVATION FOR EACH AND EVERY GROUP OF EMPLOYEESSUMMER INTERSHIP PROGRAMME 2012 Page 27
  28. 28. HR AT GAIL VAGHODIAMainly the Human Resource management at GAIL VAGHODIA works on these fiveparameters: I. All areas of statutory compliance are being taken care of which comes under the human resource system II. Payroll is effectively and efficiently processed through SAP 7.3 systems installed III. The plant at GAIL Vaghodia can take pride of having a professional approach on HR. IV. Under this both the management and employees are happy about the values been properly delivered. V. Answering each and every employee queries related to HR within the plant.  Human Resource activities at GAIL VaghodiaThey mainly help the plant in maintaining their:  Payroll processing  Employee friendly tax planning  Children education Assistance scheme  ELIGIBILITY All employees of the Company are eligible for Children Education Allowance in respect of their studying in a school in India. i) For wards up to 12th standard reimbursement of fees actually paid up to a limit of Rs. 60/-per month per child subject to a ceiling limit a) Upto 4th standard : Rs. 80/- per annum b) From 5th to 8th standard: Rs. 110/-per annum c) From 9th standard to 10th: Rs. 140/-per annum Higher Secondary System Upto 12th standard.SUMMER INTERSHIP PROGRAMME 2012 Page 28
  29. 29.  Reimbursement of Bus/Transport  Dearness Allowance Dearness Allowance payable to both Executive and Non-Executive will be on Industrial pattern and will be regulated in accordance with the instructions issued by Department of Public Enterprises on the subject from time to time. The quantum of DA will be increased or decreased by Rs. 2.00 per point shift in AICPI (Simla Series with base year 1960=100) beyond 800 points 9effective from 1.1.89). Adjustments of DA will be permitted on quarterly average basis from the Ist of January, Ist of April, Ist of July and Ist of October. The amount due or payable e.g. as on Ist October of any specific year will be determined on the basis of average AICPI for the months of June, Jul and August  Gratuity  TA for local journey  Transfer Benefits  Following are the deliverables to the client:  Pay slip- Monthly  Disbursement of statement( Banks,Cheques and Cash transfer reports)  Provident Fund  Employee State Insurance  Income tax  Professional TaxSUMMER INTERSHIP PROGRAMME 2012 Page 29
  30. 30. ABOUT GAIL VAGHODIA CANTEEN SURVEY  The HR department at GAIL Vaghodia mainly handles and maintains the canteen facilities i.e. making proper food available to the employees in the plant and also whether the food of proper hygiene is there or not….  The canteen is run on the contract basis in the plant under SECTION 46 FACTORIES ACT 1948 where all the canteen facilities and the service are been handled on certain grounds. The State Government may make rules requiring that in any specified factory wherein more than two hundred and fifty workers are ordinarily employed, a canteen or canteens shall be provided and maintained by the occupier for the use of the workers. Without prejudice to the generality of the foregoing power, such rules may provide for— the date by which such canteen shall be provided; the standards in respect of construction, accommodation, furniture and other equipment of the canteen; the foodstuffs to be served therein and the charges which may be made therefore; the constitution of a managing committee for the canteen and representation of the workers in the management of the canteen; The items of expenditure in the running of the canteen which are not to be taken into account in fixing the cost of foodstuffs and which shall be borne by the employer. The delegation to the Chief Inspector, subject to such conditions as may be prescribed, of the power to make rules under clause (c).  Thus these are certain rules under the factory act where the GAIL Vaghodia canteen is been running and thus all the workers and employees working in the plant are been served quality food and servicesSUMMER INTERSHIP PROGRAMME 2012 Page 30
  31. 31. CONCERNING ISSUE WHAT IS THE MAIN OBJECTIVE BEHIND THIS SURVEY?? EXAMINING THE CHARACTERICTICTICS OF THE FOOD SERVICES AT THE CANTEEN OF GAIL VAGHODIA PLANTSUMMER INTERSHIP PROGRAMME 2012 Page 31
  32. 32. WHAT IS A CANTEEN?  A cafeteria is a type of food service location in which there is little or no waiting staff table service, whether a restaurant or within an institution such as a large office building or school; a school dining location is also referred to as a dining hall or canteen.  Instead of table service, there are food-serving counters/stalls, either in a line or allowing arbitrary walking paths. Customers take the food they require as they walk along, placing it on a tray.  As cafeterias require few employees, they are often found within a larger institution, catering to the clientele of that institution. Eg. Within the factory or the plants. Image of an old plant canteenSUMMER INTERSHIP PROGRAMME 2012 Page 32
  33. 33. ABOUT GAIL CANTEEN VAGHODIA  The canteen at GAIL VAGHODIA is running on the contract basis where the caterer is given the contract according to the FACTORY ACT 1948 section 46, GUJARAT FACTORY RULES 1963.  The location of the canteen is more than soothing and thus due to the HRSG project which is been taken over on the basis of which the workers even the GAIL employees are been provided food.  The layout of the canteen is such that nearly about 40 employees in the canteen can eat food after day’s work.  The canteen here is providing food to around 70 to 80 employees working in the plant.  Food provided here is basically divided into 2 major parts which is breakfast in the morning, lunch in the afternoons.  GAIL mainly has installed workers on the basis of two shifts who avails breakfast and lunch and also tea or snacks in the evening.  The canteen mainly delivers self service where the employees and even the worker duly stand in the queue and have their food.SUMMER INTERSHIP PROGRAMME 2012 Page 33
  34. 34. DEFINING A QUESTIONNAIRE  A questionnaire is a series of questions asked to individuals to obtain statistically useful information about a given topic.  They are a valuable method of collecting a wide range of information from a large number of individuals, often referred to as respondents.  The main perspective of the questionnaire is to meet certain objectives and gather information which would have been difficult or unviable otherwise. Purpose of designing an canteen Questionnaire POOR HYGIENE AND CLEANLINES CONCERNING AVERAGE ISSUES OF FOOD QUALITY GAIL LAYOUT VAGHODIA CANTEEN HIGH PRICES AND PAYMENTS OF FOODSUMMER INTERSHIP PROGRAMME 2012 Page 34
  35. 35. QUESTIONNAIRE DESCRIPTION  The questionnaire is been designed based on five parameters which are useful for analyses.  The five parameters are as follows: 1. SPACE 2. FIXTURES AND AMENITIES 3. HYGIENE 4. MENU, DELIVERY AND BEHAVIOR 5. PAYMENT AND PRICES  The scale used to for these parameters to be analyzed is LIKERT SCALE on the basis of these scales the parameters are been defined. □ Strongly Agree □ Agree □ Partly agree & Partly disagree □ Disagree □ Strongly Disagree  The questions asked under the questionnaire are basically CLOSE ENDED QUESTIONS.  The suggestions column under the questionnaire is been kept more as the feedback or the comments are to be analyzed of the employees and the workers and thus conclusion is to be given. RESEARCH QUESTION QUESTIONNAIRE FEED BACK  Th  SUMMER INTERSHIP PROGRAMME 2012 Page 35
  36. 36.  Likert scale is the sum of responses on several Likert items. Because Likert items are often accompanied by a visual analog scale (e.g., a horizontal line, on which a subject indicates his or her response by circling or checking tick-marks), the items are sometimes called scales themselves.  The purpose of using this scale is to define those five parameter which are been used in the questionnaire and thus can provide better feedback.  General questions regarding space as to whether the space which is been provided under the canteen is adequate for the employees to sit and have their food in an comfortable manner or not…  Questions related to furniture i.e. are the furniture and fixtures such as the table and chairs been maintained properly or the catering services been provided are in proper manner.  Hygiene has been one of the acute provide for every canteen research as thus questions regarding whether hygiene factor is been taken in account keeping in mind whether the workers are been groomed for hygiene or things like cleaning of utensil and floor cleaning are been given more importance.  Menu delivery questions are been segregated in such a way that person fiiling the questionnaire would take up whether the menu is been displayed or delivery of the services is on time and how is the behavior of the canteen workers with employees.  Prices and payment questions are generalized in such a way that would cover major part of whether the payments and prices are soothing or not or changes are to be done.SUMMER INTERSHIP PROGRAMME 2012 Page 36
  37. 37. SUMMER INTERSHIP PROGRAMME 2012 Page 37
  38. 38. LIKERT SCALE USED SUGGESTION BOX FOR EMPLOYEES FOR FEEDBACKSUMMER INTERSHIP PROGRAMME 2012 Page 38
  39. 39. SUMMER INTERSHIP PROGRAMME 2012 Page 39
  40. 40. SUMMER INTERSHIP PROGRAMME 2012 Page 40
  41. 41. SUMMER INTERSHIP PROGRAMME 2012 Page 41
  42. 42. ISSUES TAKEN FOR ANALYSISSUMMER INTERSHIP PROGRAMME 2012 Page 42
  43. 43. SUMMER INTERSHIP PROGRAMME 2012 Page 43
  44. 44. SUMMER INTERSHIP PROGRAMME 2012 Page 44
  45. 45. SUMMER INTERSHIP PROGRAMME 2012 Page 45
  46. 46. SUMMER INTERSHIP PROGRAMME 2012 Page 46
  47. 47. SUMMER INTERSHIP PROGRAMME 2012 Page 47
  48. 48. SUMMER INTERSHIP PROGRAMME 2012 Page 48
  49. 49. SUMMER INTERSHIP PROGRAMME 2012 Page 49
  50. 50. SUMMER INTERSHIP PROGRAMME 2012 Page 50
  51. 51. SUMMER INTERSHIP PROGRAMME 2012 Page 51
  52. 52. SUMMER INTERSHIP PROGRAMME 2012 Page 52
  53. 53. SUMMER INTERSHIP PROGRAMME 2012 Page 53
  54. 54. SUMMER INTERSHIP PROGRAMME 2012 Page 54
  55. 55. SUMMER INTERSHIP PROGRAMME 2012 Page 55
  56. 56. SUMMER INTERSHIP PROGRAMME 2012 Page 56
  57. 57. ANALYSIS OF QUESTIONNAIRE  AIM FOR ANALYSING THE QUESTIONNAIRE The main aim to analyze the questionnaire is to bring out whether the feedback which is given by the employees does meet the demand of the research which is been done. The questionnaire were been distributed among 100 GAIL employees out of which 60 employees feedback was collected in order to know whether the food services of the canteen which is been acceptable or improvements are been done. On analyzing the suggestions and getting the feedback the major area of concern is mainly the layout and hygiene. As given in the feedback above HYGIENE AND LAYOUT factors are the two important factors which are to improve on a large scale. HYGIENE QUESTIONNAIRE FEED BACK ANALYSIS LAYOUTSUMMER INTERSHIP PROGRAMME 2012 Page 57
  58. 58. GRAPHS  Thus all the parameters are been thus analyzed and work was majorly done on excel on the basis of which research graphs were derived.  The graphs were derived on the basis of scales on the employees gave their feedback rating from 1 to 6 horizontally and 1 to 7 vertically where the graphs were divided among 20 employees each who gave their feedback taking up the five parameters. 7 FEED BACK OF 20 EMPLOYEES 6 AGREE FIXTURES i) SPACE-(ADEQUATE) *HYGIENE ii) FURNITURE AND FIXTURES- 5 *MENU AND DELIVERY (OPTIMUM) *PRICES AND PAYMENT iii)HYGIENE-(GOOD) iv) MENU & DELIVERY-(VERY LOW) 4 v) PRICES & PAYMENTS - (LOW) AGREE AGREE AGREE 3 DISAGREE AGREE 2 STRONGLY DISAGREE DISAGREE DISAGREE 1 DISAGREE DISAGREE 0 1 2 3 4 5 6SUMMER INTERSHIP PROGRAMME 2012 Page 58
  59. 59. 7 FEEDBACK OF 20 EMPLOYEES AGREE 6 i) SPACE-(GOOD) PA & PD AGREE ii)FURNITURE- (VERY LOW) iii)HYGIENE- (VERY LOW) 5 iv) MENU DELIVERY- ( AVERAGE) AGREE v) PRICES AND PAYMENT- (OPTIMUM) 4 PA & PD AGREE AGREE 3 STRONGLY DISAGREE STRONGLY DISAGREE PA & PD 2 DISAGREE DISAGREE PA & PD 1 0 1 2 3 4 5 6  All the graphs which are been derived on these five parameters mainly depicts that the mostly the five parameters which are to be analyzed are been agreed by the employees as every service in the canteen is probable enough for the employees to have food.  But the major cause of concern after analyzing the graph the dissatisfaction among the employees is more which the hygiene and the layout factors compared to other.  Thus improvement in the canteen is to be done on a larger scale with every suggestion of employee to be taken up.SUMMER INTERSHIP PROGRAMME 2012 Page 59
  60. 60. 7 AGREE FEEDBACK OF 20 EMPLOYEES 6 STONGLY DISAGREE 5 i) SPACE- (GOOD) AGREE ii) FURNITURE & FIXTURE- ( OPTIMUM) STONGLY DISAGREE DISAGREE 4 iii)HYGIENE- (AVERAGE) STONGLY AGREE iv) MENU AND DELIVERY- (VERY LOW) 3 PA & PD PA & PD v) PRICE AND PAYMENT- AGREE AGREE DISAGREE (LOW) DISAGREE 2 PA & PD 1 0 1 2 3 4 5 6  Thus all the graphs which are been analyzed particularly show that the employees 40% of the employees are mainly satisfied with the SPACE which is been provided in the canteen.  Whereas other 30% of the employees are dissatisfied with the HYGIENE AND MENU AND DELIVERY of the canteen.  Now remaining 30% employees want there shall be improvement in the PRICES AND PAYMENT also the FURNITURE AND FIXTURE to be maintained in proper manner.  The conclusion of the analysis can be derived in such a way that the canteen facilities need a many improvements to be made as mentioned in the suggestions above many employees are dissatisfied with the food and services provided in the canteen and thus which has to be looked upon.  Graphs majorly show that many employees are mainly satisfied with certain available services but the major cause of concern which is been taken up in this project is how the improvement can been done on a larger scale.SUMMER INTERSHIP PROGRAMME 2012 Page 60
  61. 61. STEPS FOR IMPROVEMENT  The chart given below shows certain suggestions through which improvement in the canteen is been done. THE KICTEN AREA SHOULD BE KEPT CLEAN AND WORKERS IN CANTEEN SHOULD BE THE LAYOUT OF THE EDUCATED FOR HYGINE. CANTEEN SHOULD BE REFINED AND BROAD ENOUGH FOR GAIL/ NON GAIL EMPLOYEES A COUPON SYSTEM SHOULD BE INSTALLED AND A MENU STEPS FOR IMPROVEMENT IN CHART SHOULD BE DISPLAYED PLANT CANTEEN FOR ALL EMPLOYEES PRICES MUST BE KEPT LOW CHAIR AND TABLES IN THE AND THUS QUALITY FACTOR CANTEEN SHOULD BE SHOULD BE RATHER MAINTAINED PROPERLY INCREASED  After analyzing all the questionnaires these were the key suggestions which came out for improvement in the canteen facilities.SUMMER INTERSHIP PROGRAMME 2012 Page 61
  62. 62. SUGGESTIONS ON CANTEEN REPORT  SPACE As suggested by the DGM of GAIL (INDIA) LIMITED VAGHODIA I agree with his suggestion that an extra space must me created on the first floor as to increase the space of the canteen. According to me the layout can be changed in such a sense that both different spaces for the GAIL/NON GAIL employees in the canteen can be segregated.  FURNITURE AND FIXTURES Chairs and tables in the canteen should be maintained properly where as the air condition in the system should be repaired. Water proofing work in the canteen should be immediately taken up after the rainy system. The kitchen area of the canteen should be increased and proper storage system for the food grains is must.  HYGIENE The canteen persons should be properly groomed and thus and should be properly educated about the hygiene factors. The kitchen area should be properly kept clean and thus the worker in the canteen should be strictly advised by guiding them towards hygiene factors. Utensil and drinking water are the two main factors which may hamper the hygiene of the canteen and thus they should be looked upon firstly. Worker should be given plastic hand gloves and hat while serving food.  MENU, DELIVERY AND BEHAVIOR A coupon system should be installed particularly for all GAIL/NON GAIL employees. Orderly menu chart for the food to be served during three times should be placed in the canteen. Hoardings regarding maintaining friendly relationship with the employees to be placed.  PRICES AND PAYMENTS Prices and payment should be derived according to FACTORIES ACT 1948 and thus and electronic system or a punching card machine for direct payment can be a better option.SUMMER INTERSHIP PROGRAMME 2012 Page 62
  63. 63. CONCLUSION For the requirement of competition of 1st year MBA. We had undergo two months summer training at “GAIL (INDIA) LTD VAGHODIA, VADODARA” With the objective to gain Practical knowledge and experience in the company and to study the activities of different functional area. It was good experience at “GAIL” studying about the GAIL plant & overall. On the other hand going for a plant canteen survey was an invaluable addition to my Knowledge. To conclude in a single student, I personally feel that 2 months Training at “GAIL VAGHODIA” has added many features to my knowledge wing which will definitely help me to achieving a success during my future and career flight.SUMMER INTERSHIP PROGRAMME 2012 Page 63
  64. 64. BIBLIOGRAPHY  BOOKS AND JOURNALS GARY DESSLER- HUMAN RESOURSE MANAGMENT FACTORIES ACT 1948- DR JP SHARMA GAIL POLICY JOURNALS  INTERNET SOURCE www.wikepidia.com www.gailonline.comSUMMER INTERSHIP PROGRAMME 2012 Page 64

×