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Gaurav Sundaram

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Eye for Travel TDS 2009 - Corporate Travel management in India

Eye for Travel TDS 2009 - Corporate Travel management in India

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Gaurav Sundaram Presentation Transcript

  • 1. Corporate Travel Management in India Buyer Expectations & Value Drivers Travel Distribution Summit India, Mumbai October 6th 2009 Gaurav Sundaram Country Director India | 1
  • 2. Corporate Travel Management arm of Expedia Inc. Focuses only on the B2B Corporate Travel market . No B2C offering . Fully integrated corporate travel management platform Dynamic , Intuitive, Flexible & Customizable Delivers highest online adoption rates v/s competitors 5th largest travel management company in the world, in only 7 years Confidential & Proprietary | 2
  • 3. What Buyers Want Process Automation Compliance & Control Resource Optimization Spend Visibility Confidential & Proprietary | 3
  • 4. What Buyers Want Process Automation Dynamic Policy Management Basic Fulfillment Services – Air /Hotel / Car Transparent pricing & direct access to aggregated content Travel Requisitioning & Approvals Automated Compliance & Exception management Enforcement of corporate strategic partners program Confidential & Proprietary | 4
  • 5. What Buyers Want Compliance & Control TMC supports implementation of stated policies Transparent implementation across enterprise Effective management of exceptions Greater yield from corporate contracting initiatives Flexibility , customization & dynamic management @ SBU / Cost Center level Confidential & Proprietary | 5
  • 6. What Buyers Want Resource Optimization Internal Travel Management Resources– Enhancing value to enterprise Managing Travel Spend V/s Managing Fulfillment & Policing Greater Focus on Strategy, Contracting & Yield management Subject Matter Experts – Ability to give inputs on corporate policy & costs Implementing global best practice – Employee security / Customer Service Confidential & Proprietary | 6
  • 7. What Buyers Want Spend Visibility Real Time , On demand Reporting Visibility across national / global enterprise & business units Actionable intelligence to drive yield from corporate contracts Tracking key matrices at senior management levels - Actual V/s Budget Evaluating trends and recommending policy changes Driving incremental savings– Share Shift / YOY returns Confidential & Proprietary | 7
  • 8. The Way Ahead ………Creating value Reducing Employee Time Costs Travel Management V/s Transaction Fulfillment Consultative Account Management Delivering strategic value Confidential & Proprietary | 8
  • 9. Corporate Travel Management in India Buyer Expectations & Value Drivers Travel Distribution Summit India, Mumbai October 6th 2009 Gaurav Sundaram Country Director India | 9