Project report on icici bank


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Project report on icici bank

  1. 1. PROJECT REPORT ON “FINANCIAL ANALYSIS” OF ICICI Bank Submitted to H.P university, Shimla  In the partial fulfillment of Award of the degree of Bachelor of business administration Submitted by:                                               Under the Guidance of: GAURAV NARANG MR. ANKUR MAHAJAN Lecturer, B.B.A, University Roll no. 4329 Govt. college, Dharmshala. Dept. of business administration Govt. post graduate college, Dharmshala(H.P) 2007­10
  2. 2. CERTIFICATION LETTER    Govt.   College,Dharmshala TO WHOM IT MAY CONCERN This is to certify that the Project Report entitled “FINANCIAL ANALYSIS OF ICICI Bank” has been completed by: GAURAV NARANG” under my supervision. To the best of my knowledge, this is his own work and he has not submitted the same elsewhere for the award of any other degree or diploma. I approve it for submission in the partial fulfillment of the requirement for the degree of Bachelor of Business Administration. Date Mr.Ankur Mahajan (Project Guide) Place Lecturer B.B.A, Govt.College,Dharmshala Gaurav Narang 2 B.B.A
  3. 3. ACKNOWLEDGEMENT No task is single man’s effort .Any job in this world however trivial or tough cannot be accomplished without the assistance of others. An assignment puts the knowledge and experience of an individual to litmus test. There is always a sense of gratitude that one likes to express towards the persons who helped to change an effort in a success. The opportunity to express my indebtness to people who have helped me to accomplish this task. I deem it a proud privilege to extend my greatest sense of gratitude to my Project Guide MR. ANKUR MAHAJAN (lecturer B.B.A) for the keen interest, inspiring guidance, continuous encouragement, valuable suggestions and constructive criticism throughout the pursuance of this report. I am thankful to Coordinator sir DR. UTTAM CHAND for giving me the opportunity to undertake the study. I am highly indebted to MR. DINESH JAMWAL (PROF. REGIONAL CENTRE,H.P.U,SHIMLA) for sparing time from their busy schedule for providing me with their able guidance at the time of need and helping me to achieve the ultimate goal of the study. I would also like to thank MR. RAJ (Branch Manager, ICICI Bank, Dharmshala) for their valuable support in helping me to gain this opportunity of being associated with an organization of such esteem. Last but not the least, it would be unfair if I don’t express my indebtness to my parents and all my friends for their active cooperation which was of great help during the course of my training project. Gaurav Narang 3 B.B.A
  4. 4. PREFACE In any organization, the two important financial statements are the Balance Sheet and Profit & Loss Account of the business. Balance Sheet is a statement of financial position of an enterprise at a particular point of time. Profit & Loss account shows the net profit or net loss of a company for a specified period of time. When these statements of the last few year of any organization are studied and analyzed, significant conclusions may be arrived regarding the changes in the financial position, the important policies followed and trends in profit and loss etc. Analysis and interpretation of financial statement has now become an important technique of credit appraisal. The investors, financial experts, management executives and the bankers all analyze these statements. Though the basic technique of appraisal remains the same in all the cases but the approach and the emphasis in the analysis vary. A banker interprets the financial statement so as to evaluate the financial soundness and stability, the liquidity position and the profitability or the earning capacity of borrowing concern. Analysis of financial statements is necessary because it helps in depicting the financial position on the basis of past and current records. Analysis of financial statements helps in making the future decisions and strategies. Therefore it is very necessary for every organization whether it is a financial or manufacturing, to make financial statement and to analyze it. Gaurav Narang 4 B.B.A
  5. 5.                                     Table of content  Chapter  PARTICULARS Page no. no. Acknowledgement 3 Preface 4 1. Introduction Of Banking 6-18 a. Introduction of banking…………………. 7 b. History of banking in India……………… 8 c. Banks in India…………………………… 11 d. Fact files of banks in India……………… 17 e. Indian banking industry…………………. 18 2. Company’s Profile 19-55 a. Introduction to ICICI Bank………… 21 b. ICICI Bank today…………………… 27 c. Business profile……………………... 28 d. Board of directors…………………… 29 e. Board committee……………………. 30 f. Business objective…………………… 31 g. Technology used in ICICI Bank…….. 32 h. Products and services………………... 34 i. Awards and recognition……………… 54 3. Research Methodology 56-62 a. Objective of study…………………… 58 b. Importance of study…………………. 58 c. Meaning of research………………… 59 d. Research problem…………………… 59 e. Research design……………………... 60 f. Data collection method……………… 61 g. Analysis and interpretation of data….. 62 h. Limitation of study………………….. 62 4. Financial Analysis 63-92 a. Introduction of the topic………………. 64 b. Method/Tools of financial analysis……. 67 c. Balance sheet of ICICI Bank….. 73 d. Profit and Loss Account of ICICI Bank…………………………….. 75 e. Financial statement analysis…………… 76 1) Comparative financial statement………………………. 76 2) Trend analysis……………………. 79 3) Ratio analysis…………………….. 80 5. Findings ,Suggestions And 93-98 Gaurav Narang 5 B.B.A
  6. 6. Conclusion………………………. 6. Bibliography………………………………………… 99-100 Chapter 1 INTRODUCTION OF BANKING Gaurav Narang 6 B.B.A
  7. 7. INTRODUCTION OF BANKING Definition Of Bank: Banking Means "Accepting Deposits for the purpose of lending or Investment of deposits of money from the public, repayable on demand or otherwise and withdraw by cheque, draft or otherwise." -Banking Companies (Regulation) Act,1949    BANK”    ORIGIN OF  THE WORD “   :­ The origin of the word bank is shrouded in mystery. According to one view point the Italian business house carrying on crude from of banking were called banchi bancheri" According to another viewpoint banking is derived from German word "Branck" which mean heap or mound. In England, the issue of paper money by the government was referred to as a raising a bank.  ORIGIN OF BANKING : Its origin in the simplest form can be traced to the origin of authentic history. After recognizing the benefit of money as a medium of exchange, the importance of banking was developed as it provides the safer place to store the money. This safe place ultimately evolved in to financial institutions that accepts deposits and make loans i.e., modern commercial banks. Banking system in India Without a sound and effective banking system in India it cannot have a healthy economy.The banking system of India should not only be hassle free but it should be able to meet new challenges posed by the technology and any other external and internal factors. Gaurav Narang 7 B.B.A
  8. 8. For the past three decades India's banking system has several outstanding achievements to its credit. The most striking is its extensive reach. It is no longer confined to only metropolitans or cosmopolitans in India. In fact, Indian banking system has reached even to the remote corners of the country. This is one of the main reasons of India's growth process.  HISTORY OF BANKING IN INDIA Banking in India has its origin as early or Vedic period. It is believed that the transitions from many lending to banking must have occurred even before Manu, the great Hindu furriest, who has devoted a section of his work to deposit and advances and laid down rules relating to the rate of interest. During the mogul period, the indigenous banker played a very important role in lending money and financing foreign trade and commerce. During the days of the East India Company it was the turn of agency house to carry on the banking business. The General Bank of India was the first joint stock bank to be established in the year 1786. The other which followed was the Bank of Hindustan and Bengal Bank. The Bank of Hindustan is reported to have continued till 1906. While other two failed in the meantime. In the first half of the 19th century the East India Company established there banks, The bank of Bengal in 1809, the Bank of Bombay in 1840 and the Bank of Bombay in1843. These three banks also known as the Presidency banks were the independent units and functioned well. These three banks were amalgamated in 1920 and new bank, the Imperial Bank of India was established on 27th January, 1921. With the passing of the State Bank of India Act in 1955 the undertaking of the Imperial Bank of India was taken over by the newly constituted SBI. The Reserve Bank of India (RBI) which is the Central bank was established in April, 1935 by passing Reserve bank of India act 1935. The Central office of RBI is in Mumbai and it controls all the other banks in the country. In the wake of Swadeshi Movement, number of banks with the Indian management were established in the country namely, Punjab National Bank Ltd., Bank of India Ltd., Bank of Baroda Ltd., Canara Bank. Ltd. on 19th July 1969, 14 major banks of the country were nationalized and on 15th April 1980, 6 more commercial private sector banks were taken over by the government. The first bank in India, though conservative, was established in 1786. From 1786 till today,the journey of Indian Banking System can be segregated into three distinct phases. They areas mentioned below:  Early phase from 1786 to 1969 of Indian Banks  Nationalization of Indian Banks and up to 1991 prior to Indian banking sector Reforms. Gaurav Narang 8 B.B.A
  9. 9.  New phase of Indian Banking System with the advent of Indian Financial & Banking Sector Reforms after 1991. To make this write-up more explanatory, I prefix the scenario as Phase I, Phase II and Phase III. Phase I The General Bank of India was set up in the year 1786. Next came Bank of Hindustan and Bengal Bank. The East India Company established Bank of Bengal (1809), Bank of Bombay (1840) and Bank of Madras (1843) as independent units and called it Presidency Banks. These three banks were amalgamated in 1920 and Imperial Bank of India was established which started as private shareholders banks, mostly Europeans shareholders. In 1865 Allahabad Bank was established and first time exclusively by Indians, Punjab National Bank Ltd. was set up in 1894 with headquarters at Lahore. Between 1906 and 1913, Bank of India, Central Bank of India, Bank of Baroda, Canara Bank, Indian Bank, and Bank of Mysore were set up. Reserve Bank of India came in 1935. During the first phase the growth was very slow and banks also experienced periodic failures between 1913 and 1948. There were approximately 1100 banks, mostly small. To streamline the functioning and activities of commercial banks, the Government of India came up with The Banking Companies Act, 1949 which was later changed to Banking Regulation Act 1949 as per amending Act of 1965 (Act No. 23 of 1965). Reserve Bank of India was vested with extensive powers for the supervision of banking in India as the Central Banking Authority. During those day’s public has lesser confidence in the banks. As an aftermath deposit mobilization was slow. Abreast of it the savings bank facility provided by the Postal department was comparatively safer. Moreover, funds were largely given to traders. Phase II Government took major steps in this Indian Banking Sector Reform after independence. In1955, it nationalized Imperial Bank of India with extensive banking facilities on a large scale especially in rural and semi-urban areas. It formed State Bank of India to act as the principal agent of RBI and to handle banking transactions of the Union and State Governments all over the country. Gaurav Narang 9 B.B.A
  10. 10. Seven banks forming subsidiary of State Bank of India was nationalized in 1960 on 19th July,1969, major process of nationalization was carried out. It was the effort of the then Prime Minister of India, Mrs. Indira Gandhi. 14 major commercial banks in the country was nationalized. Second phase of nationalization Indian Banking Sector Reform was carried out in 1980 with seven more banks. This step brought 80% of the banking segment in India under Government ownership. The following are the steps taken by the Government of India to Regulate BankingInstitutions in the Country:  1949: Enactment of Banking Regulation Act.  1955: Nationalization of State Bank of India.  1959: Nationalization of SBI subsidiaries.  1961: Insurance cover extended to deposits.  1969: Nationalization of 14 major banks.  1971: Creation of credit guarantee corporation.  1975: Creation of regional rural banks.  1980: Nationalization of seven banks with deposits over 200 crore. After the nationalization of banks, the branches of the public sector bank India rose to approximately 800% in deposits and advances took a huge jump by 11,000%. Banking in the sunshine of Government ownership gave the public implicit faith and immense confidence about the sustainability of these institutions. Phase III This phase has introduced many more products and facilities in the banking sector in its reforms measure. In 1991, under the chairmanship of M Narasimham, a committee was set up by his name which worked for the liberalization of banking practices. The country is flooded with foreign banks and their ATM stations. Efforts are being put to give a satisfactory service to customers. Phone banking and net banking is introduced. The entire system became more convenient and swift. Time is given more importance than money. The financial system of India has shown a great deal of resilience. It is sheltered from any crisis triggered by any external macroeconomics shock as other East Asian Countries suffered. This is all due to a flexible exchange rate regime, the foreign reserves are high, the capital account is not yet fully convertible, and banks and their customers have limited foreign exchange exposure. Gaurav Narang 10 B.B.A
  11. 11. BANKS IN INDIA In India the banks are being segregated in different groups. Each group has their own benefits and limitations in operating in India. Each has their own dedicated target market. Few of them only work in rural sector while others in both rural as well as urban. Many even are only catering in cities. Some are of Indian origin and some are foreign players. All these details and many more is discussed over here. The banks and its relation with the customers, their mode of operation, the names of banks under different groups and other such useful information’s are talked about. One more section has been taken note of is the upcoming foreign banks in India. The RBI has shown certain interest to involve more of foreign banks than the existing one recently. This step has paved a way for few more foreign banks to start business in India. BANKING STRUCTURE IN INDIA SCHEDULED BANKS IN INDIA (1) Scheduled Commercial Banks Public Sector Banks Private Sector Banks Foreign Banks In Regional Rural India Banks              (26)              (25)           (29)          (95)  Nationalized  Old Private Bank Banks  Other Public  New Private Sector Banks Banks (IDBI)  SBI And Its Associates                                     (2) Scheduled Cooperative Banks Scheduled Urban Cooperative Banks Scheduled State Cooperative Banks Gaurav Narang 11 B.B.A
  12. 12. Public Sector Banks Public sector banks are those banks which are owned by the Government. The Govt. runs these Banks. In India 14 banks were nationalized in 1969 & in 1980 another 6 banks were also nationalized. Therefore in 1980 the number of nationalized bank 20. At present there are total 26 Public Sector Banks in India (As on 26-09-2009). Of these 19 are nationalised banks, 6(STATE BANK OF INDORE ALSO MERGED RECENTLY) belong to SBI & associates group and 1 bank (IDBI Bank) is classified as other public sector bank. Welfare is their primary objective. Nationalised banks Other   SBI & its Associates Public   • Allahabad Bank Sector   • State Bank of India • Andhra Bank • Bank Of Baroda Banks • State Bank of Hyderabad • Bank Of India • Bank Of Maharastra IDBI • State Bank of Mysore • Canara Bank (Industrial • Central Bank Of India Development • State Bank of Patiala • Corporation Bank Bank Of • Dena Bank India)Ltd. • State Bank of Travancore • Indian Bank • Indian Overseas Bank • State Bank of Bikaner And • Oriental Bank Of Jaipur Commerce • Punjab & Sind Bank • Punjab National Bank • Syndicate Bank (State Bank of Saurastra merged with SBI in the year 2008 and State Bank of Indore In 2010) • UCO Bank • Union Bank Of India • United Bank Of India • Vijaya Bank Gaurav Narang 12 B.B.A
  13. 13. Private Sector Banks These banks are owned and run by the private sector. Various banks in the country such as ICICI Bank, HDFC Bank etc. An individual has control over there banks in preparation to the share of the banks held by him. Private banking in India was practiced since the beginning of banking system in India. The first private bank in India to be set up in Private Sector Banks in India was IndusInd Bank. It is one of the fastest growing Bank Private Sector Banks in India. IDBI ranks the tenth largest development bank in the world as Private Banks in India and has promoted world class institutions in India. The first Private Bank in India to receive an in principle approval from the Reserve Bank of India was Housing Development Finance Corporation Limited, to set up a bank in the private sector banks in India as part of the RBI's liberalization of the Indian Banking Industry. It was incorporated in August 1994 as HDFC Bank Limited with registered office in Mumbai and commenced operations as Scheduled Commercial Bank in January 1995. ING Vysya, yet another Private Bank of India was incorporated in the year 1930 Private sector banks have been subdivided into following 2 categories:- Gaurav Narang 13 B.B.A
  14. 14.    Old Private Sector Banks    New Private Sector Banks  • Bank of Rajasthan Ltd. • Catholic Syrian Bank Ltd. • Bank of Punjab Ltd. (since merged • City Union Bank Ltd. with Centurian Bank) • Dhanalakshmi Bank Ltd. • Centurian Bank of Punjab (since • Federal Bank Ltd. merged with HDFC Bank) • ING Vysya Bank Ltd. • Development Credit Bank Ltd. • Jammu and Kashmir Bank Ltd. • HDFC Bank Ltd. • Karnataka Bank Ltd. • ICICI Bank Ltd. • Karur Vysya Bank Ltd. • IndusInd Bank Ltd. • Lakshmi Vilas Bank Ltd. • Kotak Mahindra Bank Ltd. • Nainital Bank Ltd. • Axis Bank (earlier UTI Bank) • Ratnakar Bank Ltd. • Yes Bank Ltd. • SBI Commercial and International Bank Ltd. • South Indian Bank Ltd. • Tamilnad Mercantile Bank Ltd. • United Western Bank Ltd. Foreign Banks In India Gaurav Narang 14 B.B.A
  15. 15.  ABN AMRO Bank N.V.  HSBC (Hongkong &  Abu Dhabi Commercial Shanghai Banking Bank Ltd Corporation)  American Express Bank  JPMorgan Chase Bank  Antwerp Diamond Bank  Krung Thai Bank  Arab Bangladesh Bank  Mashreq Bank  Bank International  Mizuho Corporate Bank Indonesia  Oman International Bank  Bank of America  Shinhan Bank  Bank of Bahrain & Kuwait  Société Générale  Bank of Ceylon  Sonali Bank  Bank of Nova Scotia  Standard Chartered Bank  Bank of Tokyo Mitsubishi  State Bank of Mauritius UFJ  Barclays Bank  BNP Paribas  Calyon Bank  ChinaTrust Commercial Bank  Citibank  DBS Bank  Deutsche Bank Cooperative banks in India Gaurav Narang 15 B.B.A
  16. 16. The Cooperative bank is an important constituent of the Indian Financial System, judging by the role assigned to co operative, the expectations the co operative is supposed to fulfil, their number, and the number of offices the cooperative bank operate. Though the co operative movement originated in the West, but the importance of such banks have assumed in India is rarely paralleled anywhere else in the world. The cooperative banks in India plays an important role even today in rural financing. The businessess of cooperative bank in the urban areas also has increased phenomenally in recent years due to the sharp increase in the number of primary co-operative banks. Co operative Banks in India are registered under the Co-operative Societies Act. The cooperative bank is also regulated by the RBI. They are governed by the Banking Regulations Act 1949 and Banking Laws (Co-operative Societies) Act, 1965. Rural banks in India Rural banking in India started since the establishment of banking sector in India. Rural Banks in those days mainly focussed upon the agro sector. Regional rural banks in India penetrated every corner of the country and extended a helping hand in the growth process of the country. SBI has 30 Regional Rural Banks in India known as RRBs. The rural banks of SBI is spread in 13 states extending from Kashmir to Karnataka and Himachal Pradesh to North East. The total number of SBIs Regional Rural Banks in India branches is 2349 (16%). Till date in rural banking in India, there are 14,475 rural banks in the country of which 2126 (91%) are located in remote rural areas. Apart from SBI, there are other few banks which functions for the development of the rural areas in India. Few of them are as follows. Haryana State Cooperative Apex Bank Limited The Haryana State Cooperative Apex Bank Ltd. commonly called as HARCOBANK plays a vital role in rural banking in the economy of Haryana State and has been providing aids and financing farmers, rural artisans, agricultural labourers, entrepreneurs, etc. in the state and giving service to its depositors. NABARD National Bank for Agriculture and Rural Development (NABARD) is a development Gaurav Narang 16 B.B.A
  17. 17. bank in the sector of Regional Rural Banks in India. It provides and regulates credit and gives service for the promotion and development of rural sectors mainly agriculture, small scale industries, cottage and village industries, handicrafts. It also finance rural crafts and other allied rural economic activities to promote integrated rural development. It helps in securing rural prosperity and its connected matters. Sindhanur Urban Souharda Co-operative Bank Sindhanur Urban Souharda Co-operative Bank, popularly known as SUCO BANK is the first of its kind in rural banks of India. The impressive story of its inception is interesting and inspiring for all the youth of this country. United Bank of India United Bank of India (UBI) also plays an important role in regional rural banks. It has expanded its branch network in a big way to actively participate in the developmental of the rural and semi-urban areas in conformity with the objectives of nationalisation. Syndicate Bank Syndicate Bank was firmly rooted in rural India as rural banking and have a clear vision of future India by understanding the grassroot realities. Its progress has been abreast of the phase of progressive banking in India especially in rural banks.  Fact Files of Banks in India The first Bank in India to be given an ISO certification. Canara Bank Gaurav Narang 17 B.B.A
  18. 18. The first Bank in Northern India to get ISO 9002 certification Punjab and Sind for their selected branches. Bank The first Indian Bank to have been started solely with Indian capital. Punjab National Bank The first among the Private Sector Banks in Kerala to become Scheduled South Indian Bank Bank in 1946 under the RBI act. India’s oldest,largest and the most successful commercial bank offering the State Bank of India widest possible rang of domestic,international and NRI products and services,through its vast network in India and overseas. India’s second largest Private Sector Bank and is now the largest scheduled The Federal Bank commercial bank in India. Limited Bank which started as Private Shareholders Banks,mostly European Imperial Bank of shareholders. India The first Indian Bank to open a branch outside India in London in 1946 and Bank of India, the first to open a branch in continental Europe at Paris in 1974 founded in 1906 in Mumbai. The oldest Public Sector Bank in India having branches all over India and Allahabad Bank serving the customers for the last 132 years. The first Indian Commercial Bank which was wholly owned and managed by Central Bank of Indians. India INDIAN BANKING INDUSTRY Gaurav Narang 18 B.B.A
  19. 19. The Indian banking market is growing at an astonishing rate, with Assets expected to reach US$1 trillion by 2010. An expanding economy, middleclass, and technological innovations are all contributing to this growth. The country’s middle class accounts for over 320 million People. In correlation with the growth of the economy, rising income levels, increased standard of living, and affordability of banking products are promising factors for continued expansion. The Indian banking Industry is in the middle of an IT revolution, Focusing on the expansion of retail and rural banking. Players are becoming increasingly customer -centric in their approach, which has resulted in innovative methods of offering new banking products and services. Banks are now realizing the importance of being a big playerand are beginning to focus their attention on mergers and acquisitions to take advantage of economies of scale and/or comply with Basel II regulation.“Indian banking industry assets are expected to reach US$1 trillion by 2010 and are poised to receive a greater infusion of foreign capital,” says Prathima Rajan, analyst in Celent's banking group and author of the report. “The banking industry should focus on having a small number of large players that can compete globally rather than having a large number of fragmented players. Gaurav Narang 19 B.B.A
  20. 20. Chapter 2 Type Private COMPANY’S PROFILE BSE & NSE:ICICI, NYSE: IBN Industry Banking Insurance Capital Markets and allied industries Founded 1955 (as Industrial Credit and Investment Corporation of India) Headquarters ICICI Bank Ltd., ICICI Bank Towers, Bandra Kurla, Mumbai, India K.V. Kamath,Chairman Chanda Kochhar, Managing Director & CEO Key people Sandeep Bakhshi, Deputy Managing Director N.S. Kannan, Executive Director & CFO K. Ramkumar, Executive Director Sonjoy Chatterjee, Executive Director Products Loans, Credit Cards, Savings, Investment vehicles, Insurance etc. Revenue ▲ USD 15.06 billion Total assets ▲ USD 120.61 billion (at March Gaurav Narang 31, 2009.) 20 B.B.A Website
  21. 21. INTRODUCTION TO ICICI BANK   History Of ICICI    1955: The Industrial Credit and Investment Corporation of India Limited (ICICI) was incorporated at the initiative of World Bank, the Government of India and representatives of Indian industry, with the objective of creating a development financial institution for providing medium-term and long-term project financing to Indian businesses. Mr.A.Ramaswami Mudaliar elected as the first Chairman of ICICI Limited. ICICI emerges as the major source of foreign currency loans to Indian industry. Besides funding from the World Bank and other multi-lateral agencies, ICICI was also among the first Indian companies to raise funds from international markets.  1956 : ICICI declared its first dividend of 3.5%.  1958 : Mr.G.L.Mehta appointed the second Chairman of ICICI Ltd.  1960 : ICICI building at 163, Backbay Reclamation, inaugurated.  1961 : The first West German loan of DM 5 million from Kredianstalt obtained.  1967 : ICICI made its first debenture issue for Rs.6 crore, which was oversubscribed.  1969 : The first two regional offices in Calcutta and Madras set up.  1972 : The second entity in India to set up merchant banking services. : Mr. H. T. Parekh appointed the third Chairman of ICICI.  1977 : ICICI sponsored the formation of Housing Development Finance Corporation. Managed its first equity public issue.  1978 : Mr. James Raj appointed the fourth Chairman of ICICI.  1979 : Mr.Siddharth Mehta appointed the fifth Chairman of ICICI.  1982 : 1982 : ICICI became the first ever Indian borrower to raise European Currency Units. : ICICI commences leasing business.  1984 : Mr. S. Nadkarni appointed the sixth Chairman of ICICI.  1985 : Mr. N.Vaghul appointed the seventh Chairman and Managing Director of ICICI.  1986 : ICICI became the first Indian institution to receive ADB Loans. : ICICI, along with UTI, set up Credit Rating Information Gaurav Narang 21 B.B.A
  22. 22. Services of India Limited, India's first professional credit rating agency. : ICICI promotes Shipping Credit and Investment Company of India Limited. : The Corporation made a public issue of Swiss Franc 75 million in Switzerland, the first public issue by any Indian entity in the Swiss Capital Market.  1987 : ICICI signed a loan agreement for Sterling Pound 10 million with Commonwealth Development Corporation (CDC), the first loan by CDC for financing projects in India.  1988 : Promoted TDICI - India's first venture capital company.  1993 : ICICI Securities and Finance Company Limited in joint venture with J. P. Morgan set up. : ICICI Asset Management Company set up.  1994: ICICI established Banking Corporation as a banking subsidiary.formerly Industrial Credit and Investment Corporation of India. Later, ICICI Banking Corporation was renamed as 'ICICI Bank Limited'. ICICI founded a separate legal entity, ICICI Bank, to undertake normal banking operations - taking deposits, credit cards, car loans etc.  1996 : ICICI Ltd became the first company in the Indian financial sector to raise GDR. : SCICI merged with ICICI Ltd. : Mr. K.V.Kamath appointed the Managing Director and CEO of ICICI Ltd  1997 : ICICI Ltd was the first intermediary to move away from single prime rate to three-tier prime rates structure and introduced yield-curve based pricing. : The name The Industrial Credit and Investment Corporation of India Ltd changed to ICICI Ltd. : ICICI Ltd announced the takeover of ITC Classic Finance.  1998 : Introduced the new logo symbolizing a common corporate identity for the ICICI Group. : ICICI announced takeover of Anagram Finance.  1999 : ICICI launched retail finance - car loans, house loans and loans for consumer durables. : ICICI becomes the first Indian Company to list on the NYSE through an issue of American Depositary Shares.  2000 : ICICI Bank became the first commercial bank from India to list its stock on NYSE.  2001: ICICI acquired Bank of Madura (est. 1943). Bank of Madura was a Chettiar bank, and had acquired Chettinad Mercantile Bank (est. 1933) and Illanji Bank (established 1904) in the 1960s. In October 2001, the Boards of Directors of ICICI and ICICI Bank Gaurav Narang 22 B.B.A
  23. 23. approved the merger of ICICI and two of its wholly owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank.  2002 : The merger was approved by shareholders of ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at Ahmadabad in March 2002, and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger, the ICICI group's financing and banking Operations, both wholesale and retail, have been integrated in a single entity. At the same time, ICICI started its international expansion by opening representative offices in New York and London. In India, ICICI Bank bought the Shimla and Darjeeling branches that Standard Chartered Bank had inherited when it acquired Grindlays Bank.  2003 : The first Integrated Currency Management Centre launched in Pune. ; ICICI Bank announced the setting up of its first ever offshore branch in Singapore. ; The first offshore banking unit (OBU) at Seepz Special Economic Zone, Mumbai, launched. ; ICICI Bank’s representative office inaugurated in Dubai. ; Representative office set up in China. : ICICI Bank’s UK subsidiary launched. ; India’s first ever "Visa Mini Credit Card", a 43% smaller credit card in dimensions launched. ; ICICI Bank subsidiary set up in Canada. ; Temasek Holdings acquired 5.2% stake in ICICI Bank. ; ICICI Bank became the market leader in retail credit in India. In the UK it established an alliance with Lloyds TSB. It also opened an Offshore Banking Unit (OBU) in Singapore and representative offices in Dubai and Shanghai.  2004 : Max Money, a home loan product that offers the dual benefit of higher eligibility and affordability to a customer, introduced. : Mobile banking service in India launched in association with Reliance Infocomm. : India’s first multi-branded credit card with HPCL and Airtel launched. : Kisan Loan Card and innovative, low-cost ATMs in rural India launched. : ICICI Bank and CNBC TV 18 announced India’s first ever awards recognizing the achievements of SMEs, a pioneering initiative to encourage the contribution of Small and Medium Enterprises to the growth of Indian economy. : ICICI Bank opened its 500th branch in India. : ICICI Bank introduced partnership model wherein ICICI Bank would forge an alliance with existing micro finance institutions (MFIs). The MFI would undertake the promotional role of Gaurav Narang 23 B.B.A
  24. 24. identifying, training and promoting the micro-finance clients and ICICI Bank would finance the clients directly on the recommendation of the MFI. : ICICI Bank introduced 8-8 Banking wherein all the branches of the Bank would remain open from 8a.m. to 8 p.m. from Monday to Saturday. : ICICI Bank introduced the concept of floating rate for home loans in India. At the same time, ICICI opened a representative office in Bangladesh to tap the extensive trade between that country, India and South Africa.  2005 : First rural branch and ATM launched in Uttar Pradesh at Delpandarwa, Hardoi. ; "Free for Life" credit cards launched wherein annual fees of all ICICI Bank Credit Cards were waived off. ; ICICI Bank and Visa jointly launched mChq – a revolutionary credit card on the mobile phone. ; Private Banking Masters 2005, a nationwide Golf tournament for high networth clients of the private banking division launched. This event is the largest domestic invitation amateur golf event conducted in India. ; First Indian company to make a simultaneous equity offering of $1.8 billion in India, the United States and Japan. ; ICICI acquired Investitsionno-Kreditny Bank (IKB), a Russia bank with about US$4mn in assets, head office in Balabanovo in the Kaluga region, and with a branch in Moscow. ICICI renamed the bank ICICI Bank Eurasia. Also, ICICI established a branch in Dubai International Financial Centre and in Hong Kong.ICICI Bank became the largest bank in India in terms of its market capitalization. ; ICICI Bank became the first private entity in India to offer a discount to retail investors for its follow-up offer.  2006 : ICICI Bank became the first Indian bank to issue hybrid Tier-1 perpetual debt in the international markets. : ICICI Bank subsidiary set up in Russia. ; Introduced a new product - ‘NRI smart save Deposits’ – a unique fixed deposit scheme for nonresident Indians. : Representative offices opened in Thailand, Indonesia and Malaysia. ; ICICI Bank UK opened a branch in Antwerp, in Belgium ; ICICI Bank became the largest retail player in the market to introduce a biometric enabled smart card that allow banking transactions to be conducted on the field. A low-cost solution, this became an effective delivery option for ICICI Bank’s micro finance institution partners. ; Financial counseling centre Disha launched. Disha provides free credit counseling, financial planning and debt management services. ; Bhoomi puja conducted for a regional hub in Hyderabad, Andhra Pradesh. Gaurav Narang 24 B.B.A
  25. 25.  2007 : ICICI Bank‘s USD 2 billion 3-tranche international bond offering was the largest bond offering by an Indian bank. ; ICICI amalgamated Sangli Bank, which was headquartered in Sangli, in Maharashtra State, and which had 158 branches in Maharashtra and another 31 in Karnataka State. Sangli Bank had been founded in 1916 and was particularly strong in rural areas. With respect to the international sphere, ICICI also received permission from the government of Qatar to open a branch in Doha. Also, ICICI Bank Eurasia opened a second branch, this time in St. Petersburg. ; ICICI Bank raised Rs 20,000 crore (approx $5 billion) from both domestic and international markets through a follow-on public offer. ; ICICI Bank’s GBP 350 million international bond offering marked the inaugural deal in the sterling market from an Indian issuer and also the largest deal in the sterling market from Asia. ; Launched India’s first ever jewellery card in association with jewelry major Gitanjali Group. ; ICICI Bank became the first bank in India to launch a premium credit card -- The Visa Signature Credit Card. ; Foundation stone laid for a regional hub in Gandhinagar, Gujarat. ; Introduced SME Toolkit, an online resource centre, to help small and medium enterprises start, finance and grow their business. ; ICICI Bank signed a multi-tranche dual currency US$ 1.5 billion syndication loan agreement in Singapore. ; ICICI Bank became the first private bank in India to offer both floating and fixed rate on car loans, commercial vehicles loans, construction equipment loans and professional equipment loans. ; In a first of its kind, nation wide initiative to attract bright graduate students to pursue a career in banking, ICICI Bank launched the "Probationary Officer Programme". ;Launched Bank@home services for all savings and current a/c customers residing in India ; ICICI Bank Eurasia LLC inaugurated its first branch at St Petersburg, Russia. Gaurav Narang 25 B.B.A
  26. 26.  2008 : ICICI Bank enters US The US Federal Reserve permitted ICICI to convert its representative office in New York into a branch.; ICICI Bank enters Germany, opens its first branch in Frankfurt ; ICICI Bank launched iMobile, a breakthrough innovation in banking where practically all internet banking transactions can now be simply done on mobile phones. ; ICICI Bank concluded India's largest ever securitization transaction of a pool of retail loan assets aggregating to Rs. 48.96 billion (equivalent of USD 1.21 billion) in a multi-tranche issue backed by four different asset categories. It is also the largest deal in Asia (ex- Japan) in 2008 till date and the second largest deal in Asia (ex- Japan & Australia) since the beginning of 2007. ; ICICI Bank launches ICICIACTIVE - Banking Interactive Service - along with DISHTV, which will allow viewers to see information about the Bank's products and services and contact details on their DISHTV screens. ; ICICI Bank and British Airways launch co-branded credit card, which is designed to earn accelerated reward points to the card holders with every British Airways flight or by spending on everyday purchases.  2009: ICICI Bank Board appoints Mr K. V. Kamath as non- executive Chairman and Ms Chanda Kochhar as Managing Director & CEO effective May 1, 2009, while the existing non- executive Chairman Mr N Vaghul retires after completing his term on April 30, 2009 ; ICICI bank ties up with BSNL Cell One for bill payments, it will facilitate bill payment for BSNL Cell One users through across all the 27 circles of BSNL. ; ICICI Bank Limited acting through its Hong Kong Branch (ICICI Bank) signed an agreement on Export Credit Line totaling up to US$100 million with the Japan Bank for International Cooperation (JBIC) which constitutes the international wing of Japan Finance Corporation. ; ICICI Bank Limited acting through its Hong Kong Branch (ICICI Bank) signed a loan agreement with the Export-Import Bank of China (China Exim) for USD 98 million under the Two- step Buyer Credit (Export Credit) arrangement. ICICI Bank is the first Indian Bank to have entered into this arrangement with China Exim ; ICICI Bank with Singapore Airlines launched “ICICI Bank Singapore Airlines Visa Platinum Credit Card”, the Card has exclusive privileges especially designed for the members. ; ICICI Bank announced an association with mChek, India’s leading mobile payment solutions provider, to facilitate mChek services to all ICICI Bank Debit and Credit Card customers. These are electronic cards issued to the customers with mChek application on their mobile phone. ; Ms Gaurav Narang 26 B.B.A
  27. 27. Chanda Kochhar took charge as the Managing Director & CEO of ICICI Bank from May 1, 2009. ICICI BANK TODAY ICICI Bank (BSE: ICICI) (formerly Industrial Credit and Investment Corporation of India) is India's largest private sector bank by market capitalisation and second largest overall in terms of assets. Trotal assets of Rs. 3,562.28 billion (US$ 77 billion) at December 31, 2009 and profit after tax Rs. 30.19 billion (US$ 648.8 million) for the nine months ended December 31, 2009. The Bank also has a network of 1,640+ branches (as on February 11, 2010) and about 4,721 ATMs in India and presence in 18 countries, as well as some 24 million customers (at the end of July 2007). ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and specialised subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management. (These data are dynamic.) ICICI Bank is also the largest issuer of credit cards in India. ICICI Bank has got its equity shares listed on the stock exchanges at Kolkata and Vadodara, Mumbai and the National Stock Exchange of India Limited, and its ADRs on the New York Stock Exchange (NYSE). The Bank is expanding in overseas markets and has the largest international balance sheet among Indian banks. ICICI Bank now has wholly-owned subsidiaries, branches and representatives offices in 18 countries, including an offshore unit in Mumbai. This includes wholly owned subsidiaries in Canada, Russia and the UK (the subsidiary through which the HiSAVE savings brand is operated), offshore banking units in Bahrain and Singapore, an advisory branch in Dubai, branches in Belgium, Hong Kong and Sri Lanka, and representative offices in Bangladesh, China, Malaysia, Indonesia, South Africa, Thailand, the United Arab Emirates and USA. Overseas, the Bank is targeting the NRI (Non-Resident Indian) population in particular. ICICI reported a net profit of Rs. 3,758 crore (US$ 741 million) for FY2009. The bank's Current and savings account (CASA) ratio increased to 28.7% at March 31, 2009 from 26.1% at March 31, 2008. Increase of Rs. 5,286 crore in CASA deposits in quarter ended March 31,2009. ICICI Bank is one of the Big Four Banks of India with State Bank of India, Axis Bank and HDFC Bank ICICI Bank Group Gaurav Narang 27 B.B.A
  28. 28. BUSINESS PROFILE Products & Services Personal Banking • Deposits • Loans • Cards • Investments • Insurance • Demat Services • Wealth Management NRI Banking • Money Transfer • Bank Accounts • Investments • Property Solutions • Insurance • Loans Business Banking • Corporate Net Banking • Cash Management • Trade Services • FXOnline • SME Services • Online Taxes • Custodial Services Head Office ICICI Bank 9th Floor, South Towers ICICI Towers Bandra Kurla Complex Bandra (E) Mumbai. Phone: 91-022-653 7914 Website: Capital structure Gaurav Narang 28 B.B.A
  29. 29. The Authorized Capital of ICICI Bank is 214.75 Crores. The Issued, Subscribed and Paid Up Capital is divided into 1113250642 equity shares @ Rs.10/- each. Board of Directors  Board Members Mr. K. V. Kamath, Chairman .................................................... Mr. Sridar Iyengar .................................................... Mr. Homi R. Khusrokhan .................................................... Mr. Lakshmi N. Mittal ................................................ Mr. Narendra Murkumbi ................................................. Dr. Anup K. Pujari ................................................. Mr. Anupam Puri .................................................. Mr. M.S. Ramachandran .................................................. Mr. M.K. Sharma .................................................. Mr. V. Sridar Prof. Marti G. Subrahmanyam ......................................................... Mr. V. Prem Watsa ......................................................... Ms. Chanda D. Kochhar, Managing Director & CEO ......................................................... Mr. Sandeep Bakhshi, Deputy Managing Director ......................................................... Mr. N. S. Kannan, Executive Director & CFO ......................................................... Mr. K. Ramkumar, Executive Director ......................................................... Gaurav Narang 29 B.B.A
  30. 30. Mr. Sonjoy Chatterjee, Executive Director  Board committee Board Governance Remuneration & Audit Committee Nomination Committee Mr. Sridar Iyengar, Chairman Mr. M. K. Sharma, Chairman Mr. M. K. Sharma, Alternate Chairman Mr. K. V. Kamath Mr. Narendra Murkumbi Mr. Anupam Puri Mr. V. Sridar Prof. Marti G. Subrahmanyam Corporate Social Responsibility Customer Service Committee Committee Mr. M. K. Sharma, Chairman Mr. K. V. Kamath, Chairman Dr. Anup K. Pujari Mr. Narendra Murkumbi Ms. Chanda D. Kochhar Dr. Anup K. Pujari Mr. M. S. Ramachandran Mr. M.K. Sharma Ms. Chanda D. Kochhar Credit Committee Fraud Monitoring Committee Mr. K. V. Kamath, Chairman Mr. M. K. Sharma, Chairman Mr. Narendra Murkumbi Mr. K. V. Kamath Mr. M. S. Ramachandran Mr. M .K. Mr. Narendra Murkumbi Sharma Ms. Chanda D. Kochhar Ms. Chanda D. Kochhar Mr. Sandeep Bakhshi Risk Committee Share Transfer & Shareholders'/ Investors' Grievance Committee Mr. K. V. Kamath, Chairman Mr. M. K. Sharma, Chairman Mr. Sridar Iyengar Mr. Narendra Murkumbi Dr. Anup K. Pujari Mr. N. S. Kannan Prof. Marti G. Subrahmanyam Mr. V. Prem Watsa Ms. Chanda D. Kochhar Committee of Executive Directors Ms. Chanda D. Kochhar, Chairperson Mr. Sandeep BakhshiMr. N. S. Kannan Mr. K. Ramkumar Gaurav Narang 30 B.B.A
  31. 31. Mr. Sonjoy Chatterjee BUSINESS OBJECTIVE   Vision  To be the leading provider of financial services in India and a major global bank.   Mission    • We will leverage our people, technology, speed and financial capital to: be the banker of first choice for our customers by delivering high quality, world-class service. • Expand the frontiers of our business globally. • Play a proactive role in the full realisation of India’s potential. • Maintain a healthy financial profile and diversify our earnings across businesses and geographies. • Maintain high standards of governance and ethics. • Contribute positively to the various countries and markets in which we operate. • Create value for our stakeholders. Gaurav Narang 31 B.B.A
  32. 32. TECHNOLOGY Used In ICICI Bank ICICI use many type of advance technological software like Pinnacle 7.0 and Pinnacle7.016.Among from this software ICICI bank uses the e-banking, core banking, mobile banking electronic display sy ICICI Bank was using Teradata for its data warehouse. However, due to its proprietary hardware, the cost of procurement, upgrades and administration was soaring. The closed box architecture of Teradata imposed restrictions on scalability. Secondly, querying and loading could not happen simultaneously. Queries could only be run during business hours because the loading of data had to take place during off business hours. This meant that the refresh rate of EDW was delayed, so queries may not reflect the most current data. ICICI Bank was also dependent on Teradata for support and other activities: The bank was completely tied down to that solution. These issues compelled ICICI Bank to look for more efficient and flexible solutions. The solution would have to address not only current issues, but accommodate future growth expectations and business requirements. ICICI Bank evaluated numerous data warehousing solutions in the pursuit of solving its issues, and developed a shortlist of alternatives for its migration proof-of-concept: Sybase, SAS and Netezza. The primary criteria for evaluation was the price-to-performance ratio where Sybase IQ emerged the clear winner. During this rigorous testing, Sybase IQ delivered faster results on independent hardware and operating systems with minimum infrastructure. Commending the improvements achieved, Amit Sethi, Joint General Manager, ICICI bank says, "What impressed us wasthat even with overall lower costs, we could achieve significantly better query performanceafter implementing the Sybase enterprise warehouse solution." ICICI Infotech today launched an enterprise resourceplanning (ERP) solution for the small and medium enterprises. The ERP package - Orion Advantage - comes bundled with an HP dual processor Xeon server, Oracle 9i database, Windows 2003 server and costs about Rs 9.90 lakh and has a 15-user license. An ERP package helps a manufacturer or any other business implementing it to manage all the important parts in the company such as product planning, parts purchasing, maintaining inventory and interacting with suppliers and customers. ICICI Infotech officials told a press conference here today that Orion Advantage offered a set of business practice solutions for industry segments such as engineering, auto Gaurav Narang 32 B.B.A
  33. 33. ancillary, pharmaceuticals, chemicals and IT distribution. Besides the cost advantage, the ERP package also came pre-configured. ICICI Infotech had mapped the processes specific to each industry segment into the package. Mr. Manoj Kunkalienkar, Executive Director and President, ICICI Infotech, said that smalland medium enterprises (SMEs) offered a good market and ICICI Infotech hoped to become a leading solution provider to this segment. Mr. R.K. Kanthi, Deputy General Manager, ICICI Infotech, said there was no ERP packagefor the SMEs that bundled the server, database and operating system right now. That was the advantage ICICI Infotech offered to SMEs as Orion Advantage came bundled and preconfigured. Besides the high cost of generic ERP packages, their implementation time as far as SMEs were concerned was also long. Orion Advantage could be installed in 45 days. ICICI Infotech had signed up six customers so far for the package and hoped to garner a 15 per cent market share of the SME segment, whose number in the country was estimated at 2.30 lakh. Mr. K.S. Natarajan, Managing Director, Trident Pneumatics Pvt Ltd of Coimbatore, one of the companies that had installed Orion Advantage, said that the company had tried three other ERP packages, all of which had failed, before settling on Orion Advantage. Mr Kunkalienkar said that ICICI Infotech planned to move the two development centers in Chennai into a single location and double the staff strength from 300 now in the next two years. The Chennai centers were involved in research and development of Orion ERP solutions and Premia, an insurance package. We can see that the how technology gives the best results in the below diagram. There are drastically changes seen in the use of Internet banking, in a year 2001 (2%) and in the year 2008 (25%). These type of technology gives the freedom to retail customers. Centralized Processing Units  Derived Economies Of Scale Electronic Straight through Processing  Reduced Transaction Cost Data Warehousing,CRM  Improve Cost Efficiency,Cross Sell Innovative Technology Application  Provide New Or Superior Products The country’s middle class accounts for over 320 million people. In correlation with thegrowth of the economy, rising income levels, increased standard of living, and affordability of banking products are promising factors for continued expansion. Gaurav Narang 33 B.B.A
  34. 34.  PRODUCTS AND SERVICES  PERSONAL BANKING Loan Product Deposit Product Investment &  Insurance • Auto loan • Savings A/C • Mutual Funds • Loan against • Current A/C • Bonds security • Fixed Deposits • Knowledge Centre • Loan against • Demat A/C • Insurance property • Safe Deposit • General And Health • Personal loan Lockers Insurance • Credit card • Equity And • 2- wheeler loan Derivatives • Commercial • Mudra Gold Bar vehicles finance • Home loans • Retail business banking • Tractor loan • Working capital finance • Construction • Equipment finance • Health care finance • Education loan • Gold loan Cards Payment Services Access To Bank • Credit Card • Net Safe • Net Banking • Debit Card • Merchant • One View • Prepaid Card • Prepaid Refill • InstaAlert Mobile • Bill Pay Banking -------------------------------- • Visa Bill Pay • ATM Forex services • InstaPay • Phone Banking Gaurav Narang 34 B.B.A
  35. 35. -------------------------------- • Direct Pay • Email Statements • Product And • VisaMoney • Branch Network Services Transfers • Trade Services • E-Monies Electronic • Forex Service Funds Transfer Branch Locater • Online Payment Of • RBI Guidelines Direct Tax  WHOLESALE BANKING Corporate Small and Medium Financial Institutions  Enterprises and Trusts • Funded Services • Funded Services BANKS • Non Funded • Non Funded Services Services • Clearing Sub-Membership • Value Added • Specialized Services • RTGS Sub-Membership Services • Value Added • Fund Transfer • Internet Banking Services • ATM Tie- Ups • Internet Banking • Corporate Salary A/C • Tax Collection Financial Institutions Mutual Funds Stock Brockers Insurance Companies Commodities Business Trusts Gaurav Narang 35 B.B.A
  36. 36.  NRI SERVICES Accounts & Deposits Remittances • Rupee Saving A/C • North America • Rupee Current A/C • Uk • Rupee Fixed Deposits • Europe • Foreign Currency Deposits • South East Asia • Accounts For Returning Indians • Middle East • Africa • Others Quick Remit India Link Check Lock Box Telegraphic/ Wire Transfer Fund Transfer Cheques/Dds/Tcs                 Investment & Insurances       Loans • Mutual Funds • Home Loans • Insurance • Loans Against Securities • Private Banking • Loans Against Deposits • Portfolio Investment Scheme • Gold Card Credit Payment Services Access To Bank • Net Safe • Net Banking • Bill Pay • One View • InstaPay • InstaAlert • DirectPay • ATM Gaurav Narang 36 B.B.A
  37. 37. • VisaMoney • Phone Banking • Online Donation • Email Statements • Branch Networks   PRODUCTS  ICICI Bank offers wide variety of Deposit Products to suit your requirements. Coupled with convenience of networked branches/ ATMs and facility of E-channels like Internet and Mobile Banking, ICICI Bank brings banking at your doorstep. Select any of its deposit products and provide your details online and their representative will contact you for Account Opening. SAVING ACCOUNTS ICICI Bank offers customers a power packed Savings Account with a host of convenient features and banking channels to transact through. So now customers can bank at their convenience, without the stress of waiting in queues. Special Savings Account: The Special Savings Account has been designed keeping in mind the specific needs of organizations such as Trusts, Associations, Societies, Councils, Clubs etc. It provides organizations solutions with added value and is ideal for tax exempted entities. “LIFE PLUS”Senior citizens savings account LIFE PLUS,a special savings account for senior citizens from ICICI Bank is packed with a host of benefits,designed keeping your unique financial requirements in mind. • Special senior citizens desk to cater to all banking transactions, so that you don’t wait in queues. Gaurav Narang 37 B.B.A
  38. 38. • Higher interest rate on FD/RD:avail the combined benefits of safety,felexibility and attractive returns with ICICI Bank Fixed Deposit and Recurring Deposit. • Free special senior citizen LIFE PLUS debit card. • Money multiplies facility. • Extended banking hours allows you to visit our branches,as per your convenience. • Anywhere banking access to various services,ICICI Bank has to offer – anytime,anywhere and from any place,including branches,ATMs and phone banking. • Nomination facility available. • Quarterly average balance(QAB) requirement of Rs.5000. • Quarterly physical statements are delivered to your doorstep to absolutely free of cost. • Passbook on request. Young Stars Account: Young Stars is a banking service for children, aged 1day -18 years, brought to you by ICICI Bank to help the parents meet the present and future aspirations that they hold for their child. It offers various savings and investment options to the parent along with teaching the child to manage his/her personal finance in a more responsible and independent manner.Young Stars will guide your child through the world of banking -through checking the account balance, fun zones and special pages on the internet. It makes banking a pleasure and of course teaches your child to manage their personal finances.With the pocket money that you transfer to your child's account, you can even shop with him / her at Young Stars very own shopping page. You can even open a recurring deposit in your child's name. Once you are done with your 'banking', you can access your child's account with all the fun links to special zones designed to suit your child's area of interests and also impart knowledge on the current events of the world. Advantage woman savings account The ICICI Bank Advantage Woman Account enables today’s independent women to enjoy hassle-free banking services. Besides the core ICICI Bank advantage, the Advantage Woman Savings Account is packed with special benefits for our women customers. Enjoy your present and plan for the future with ICICI Bank’s Advantage Woman Savings Account.Advantage Woman offers a specially designed woman's debit card which helps you shop and save simultaneously, manages your household expenditures and comes with a bag full of offers attached to it. • Special International Woman’s Debit Card with lots of offers. • Free unlimited access to any bank’s ATM. • Bill Pay facility & Multi Channel Access. • Payable-at-par cheque book. Gaurav Narang 38 B.B.A
  39. 39. • Nomination facility available. • Zero balance facility with an RD of Rs.2000 or Quarterly Average Balance (QAB) requirement of Rs. 10,000. Current Accounts: Every business requires efficient banking facilities to support its business activities. ICICI Bank offers premium quality service, unfolding a wide array of class products. With technology leadership and service the bank is able to meet some of the most challenging financial needs of clients.A Current Account is one that is required by Businessman, Joint stock companies, Institutions, Public authorities, public corporations etc. Any business that has numerous banking tranactions need a current account as it •Allows running account supporting unlimited withdrawals and deposits. • Is meant for convenience and not to save money. Roaming Current Account    Only Roaming Current Account from ICICI Bank travels the distance with customers business. With advanced technological features such as MCC and LCC, banking needs are well taken care of, customers can access their accounts at over 500 networked branches across the country. So while customers take care of their business, ICICI Bank’s Roaming Current Account simplifies banking for them. Salary Accounts Salary Account is a feature rich corporate payroll account with benefits for both corporates and its employees. •The process of drawing cheques for salaries is replaced by sending a single ASCII file to the bank and the amount is directly credited into the employees salary account •Cuts down payroll processing workload •Salary Account can be opened with minimum 10 employees •Instant credit of salaries ICICI Bank Salary Account is a benefit-rich payroll account for Employers and Employees.As an organization, you can opt for our Salary Accounts to enable easy disbursements of salaries and enjoy numerous other benefits too.With ICICI Bank Salary Accounts your employees will enjoy the convenience of : • Having the largest network of ATMs at their command, • Free 24 hour Phone Banking, • Free Internet Banking. Gaurav Narang 39 B.B.A
  40. 40. All that the organization would require to do is to send ICICI Bank an advice (in form of a cheque/debit instruction, ecs, etc) for the total salary amount along with the salary details of the designated employees in a soft and hard copy format and we will credit the respective employees' accounts as per your statement of advice.ICICI Bank Salary Accounts benefits you in more than one ways:- • Reduces paperwork. • Saves remittance costs. Employees receive instant credit of salaries. More convenient than ECS. Besides all of the above, employees automatically become ICICI Bank account holders with special benefits and privileges of 8-8 banking, Investment advisory and much more... Fixed deposits: Fixed deposits are options which help you grow your money thus creating wealth in a safer and secure way. ICICI provides its customers with various kinds of Fixed deposit facilities that are flexible and cater to customers who have different needs and wants in their fixed deposits. ICICI provides a Fixed Deposit that allows customers to deposit their money for just as long as you wish. • Wide range of tenures – 15 days to 10 years. • Choice of investment plan – traditional and cumulative deposits. • Partial withdrawal allowed. • Loan facility available – you can avail loan up to 90% of principal and accrued interest. • Auto renewal facility – you can choose this option so that the deposit can be renewed on maturity. • Interest compounded quarterly. • Additional interest rate of 0.5% for senior citizens. Recurring Deposits: ICICI Bank Recurring Deposits are an ideal way to invest small amounts of money every month and end up with a large kitty on maturity.High recurring billing and recurring payments can be a drain on your finances and hence large investments may seem a plan away. Recurring deposits aims to encourage savings without putting any stress on customers finances by making them to put a lump sum amount in fixed deposit in one go.The recurring deposit also attracts high rate of return Gaurav Narang 40 B.B.A
  41. 41. that are identical to the fixed deposit rates and most importantly no TDS is applicable in it .the minimum balance of deposit is of Rs.500 and thereafter in multiples of Rs.100 the minimum period is 6 months and thereafter in multiples of 3 months,nomination facility is also available. Security Deposits: A few Corporates stipulate to their new employees to provide Security Deposit to reduce attrition. ICICI Bank’s proposal for the employee is to keep the Security Deposit in the form of a Fixed Deposit (FD) with the Bank. The employee cannot withdraw such FDs without the consent of the company and the company has the right to withdraw the FD in the event of employee leaving the organization before a certain stipulated period. ICICI Bank Tax-Saver Fixed Deposit ICICI Bank’s Tax-Saver Fixed Deposit enables you to save tax and earn high returns. A dual benefit option structured to maximise your advantage. ICICI Bank’s Tax Saver FD is the perfect solution for your investment needs. EEFC Account Indian exports have surged over the last decade owing to an unprecedented boom in sectors like software, biotechnology, gems, jewellery, textiles etc. As a result of this, the volume of inward remittances has also increased significantly. To shield the firms engaged in regular export and import from the exchange rate fluctuations RBI has allowed parking of foreign currency by exporters in an account designated as Exchange Earners Foreign Currency Account (EEFC). EEFC accounts are Current Accounts held in foreign currency with authorized dealers of foreign exchange in the country. Resident Foreign Currency (Domestic) Account Do you want to save money while buying foreign currency for travelling abroad? You can buy traveller’s cheques, foreign currency in cash and foreign currency demand draft for your expenses overseas. If you are a frequent traveller, you may not want to go through the hassles of buying foreign currency every time you travel abroad. The Reserve Bank of India has now made it easier for you to access foreign currency by permitting a foreign currency account (domestic) for resident Indians. In line with RBI guidelines, ICICI Bank has come up with a scheme that helps you get rid of all your forex worries. You can park your foreign currency in ICICI Bank under RFC (D) account. Non-interest bearing Resident Foreign Currency (D) (RFC (D)) with ICICI Bank can be maintained in four major currencies (USD, EURO, GBP and Japanese Yen) PRIVILEGE BANKING: Gaurav Narang 41 B.B.A
  42. 42. Privilege banking service ensures preferential treatment to its customers. Silver privilege A/c • Waiver of multi-city cheque book usage up to Rs. 1,00,000 per month. • Waiver of DD/PO charges for upto Rs.50,000 per day. • Preferential rates of gold coins,deposits lockesr &foreign exchange. • Quarterly average balance requirement of Rs.25000. Gold privilege A/c • Priority processing at all ICICI Bank branches and customer care. • Free usage of payable -at-par chequebook. • Free international gold debit card with higher daily withdrawal and spend limit. • Waiver of DD/PO charges for up to Rs.100,000 per day. • Free anywhere banking facility. • Prefrential rates for gold coins,deposit lockers and foreign exchange. • Quarterly Average Balance(QAB) requirement of Rs.50000. Titanium privilege A/c • Branch relationship manager supported with phone banking relationship manager. • Priority processing at ICICI Bank brancghes and customer care. • Free international titanium debit card with higher daily withdrawal and spend limit. • Free anywhere banking facility. • Free usage of multy-city cheque book. • Free physical monthly account statement. • Complete waiver on DD/PO charges. • Preferential rates for gol coins,deposit lockers and foreign exchange. • Quarterly average balance (QAB)requirement of Rs.75000 and Total Relationship Value(TRV)of Rs. 5,00,000. Family banking: Superior product benefits of privilige banking,wealth management and global private client(GPC) available to all the members of your family while the required minimum balance can be maintained in any of the accounts. • Access to superior benefits for the entire family. • Flexibility to maintain balances across account. • Lower minimum balance requirement at individual customer level. Gaurav Narang 42 B.B.A
  43. 43. • Single family bank – convenience for the entire family and easier funds management. Outward Remittance: Send money to your loved ones abroad ICICI Bank offers you a simple way to send money outside India. Our Outward Remittance facilities make remitting money abroad quick, and reliable. ICICI Bank’s Outward Remittance is the solution for your all your needs. Be it money for education, gift money or maintenance for loved ones or donation for a cause. Our extensive network gives us reach to most parts of the world. Advantage Deposit Advantage Deposit is a combination of fixed deposit and mutual fund investment, offering you the safety of a fixed deposit and the returns of an equity fund. Advantage Deposit counters equity- market fluctuations through Systematic Investment Plans. • Combination of a Fixed Deposit (with monthly interest payout) and Systematic Investment Plan (SIP) of a Mutual Fund. • Re-investment of monthly interest payout of Fixed Deposit into systematic investment plan of Mutual Fund. • Automatic debits to account through Standing Instruction / ECS debit mandate. New Pension System of Government of India ICICI Bank with 49 branches is a Point of Presence (POP) for the NEW PENSION SYSTEM launched on May 1, 2009 by the Government of India. The scheme, promoted by the PFRDA (Pension Fund Regulatory and Development Authority, Government of India), is a first of its kind in India and is being launched pan-India by 22 other POP's as well. The purpose of this pension scheme is to promote security of income to its subscribers in their old age. The scheme will empower a subscriber to plan his own retirement and pension. It not only will help him save for life after retirement but also is a good investment tool as the returns are market-driven. For optimum returns, the Government has appointed six fund managers for subscribers to choose from.   LOANS  HOME LOAN Interest rates on home loans have come down considerably in the last few years. Individuals who opted for housing loans in the years gone by, are still servicing them at 17% to 21% per annum. Quite a price Gaurav Narang 43 B.B.A
  44. 44. to pay, since one can get a loan today for around 12% per annum. In such a case, you can opt for a balance transfer. Under this scheme, customers can replace their existing old high interest loan by a cheaper (equal to applicable current rates) loan. ICICI Home Finance will not only finance the balance amount of outstanding loan but also your prepayment charges to the old housing finance company. The result: • A lower EMI with the same tenure . • A reduced tenure with the same EMI. • A reduced tenure and EMI . • The same EMI and tenure but an additional amount as a loan. PERSONAL LOANS ICICI Bank Personal Loans are easy to get and absolutely hassle free. With minimum documentation you can now secure a loan for an amount up to Rs. 15 lakhs. •Loans for salaried & self employed individuals. •Loans are available from Rs. 20,000 to Rs. 15 Lakhs. •Repayment tenures from 12 - 60 months. •No Security,Collateral or Guarantors required. •Loans can be used for any purpose with no questions asked regarding the end use of the loan. •A balance transfer facility available for those who want to retire any higher debt. •All loan repayments are done via equated monthly instalments (EMI). CAR LOAN The NO. 1 financier for car loans in the country. Network of more than 1500 channel partners in over 780 locations. Tie-ups with all leading automobile manufacturers to ensure the best deals. Flexible schemes & quick processing. Hassle-free application process on the click of a mouse. Gaurav Narang 44 B.B.A
  45. 45. COMMERCIAL VEHICLE LOAN • Reaches you through more than 700 locations across the country. • Range of products under one umbrella. • Funding of various products like HCVs, Buses, MCVs, LCVs, 3 wheelers & used vehicle. • Range of services on existing loans & extended products like funding of new vehicles, refinance on used vehicles, balance transfer on high cost loans, top up on existing loans, Xtend product, working capital loans & other banking products.. • Preferred financier status with most of the leading manufacturers. • Simple documentation. • Quick turn around time. • Flexible financing solutions to meet the individual requirement. TWO WHEELER LOANS: "Zoom" away in your favourite two wheeler. ICICI provides attractive schemes at competitive interest rates. • Finance facility available for all two wheelers ranging from mopeds to motor bikes. • Now avail Finance upto 90%* of the On Road Cost of the vehicle, repayable in convenient tenure options ranging from 6 months to 36 months*. • Ride Easy Pay Easy with ICICI Bank Two Wheeler Loans. • In an unlikely case of your not meeting our norms NO PROBLEM - you can still avail our loan, any blood relative can be your co-applicant. • Existing ICICI Bank Customers ride away on your favourite Two Wheeler by availing Loan On Phone*-- a facility to get an instant loan over the phone!! Apply for loan online, call or through sms. FARM EQUIPMENT LOANS: • ICICI is the preferred financier for almost all leading tractor manufacturers in the country. • ICICI finances farm equipments in over 381 locations spread across the country. • Provides fast processing of files with easy documentation. • Flexible repayment options in tandem with the farmer's seasonal liquidity. • Monthly, Quarterly and Half-yearly repayment patterns to choose from. Comfortable repayment tenures from 1 year to 6 years. Gaurav Narang 45 B.B.A
  46. 46. CONSTRUCTION EQUIPMENT LOAN Having funded infrastructure for over 4 decades, ICICI understands the need of the customers better. ICICI Bank offers attractive financial packages through their excellent distribution network. The products are customised for new entrepreneur to large business houses. ICICI has tie-up with leading construction equipment manufacturers for wide range of products. The Bank take over existing high cost loans at competitive terms resulting in huge savings and is quick in processing due to easy formalities and one time sanction of loans for disbursement over a period of time. OFFICE EQUIPMENT LOAN: ► Minimum documentation required . ► Doorstep Service. ►Competitive Interest rates. ►Flexible repayment structure. ►Hassle-free application process with the click of a mouse. ►Details on your application status online. MEDICAL EQUIPMENT LOAN: Professional doctors are aware of the distinct advantages that the latest medical equipment can give their patients. ICICI Bank Medical Equipment Loans supports professionals in their effort to give the best to their patients. It's our humble way of being involved in a noble profession. Loans are offered for: • Purchase of New equipments. • Takeover of Existing loans. Our Key features are: • Doorstep Service. • Funding in more than 150 locations across the country. • The bank provides Competitive interest rates. • ICICI also offers flexible repayment structure. LOAN AGAINST SECURITIES Loans against Securities enables customers to obtain loans against their securities. So they get instant liquidity without having to sell their securities. All customers have to do is pledge your securities in favour of ICICI Bank The Bank will then grant them an overdraft facility upto a value determined on the basis of the securities pledged by Gaurav Narang 46 B.B.A
  47. 47. them. A current account will be opened and customer can withdraw money as and when they require. Interest will be charged only on the amount withdrawn and for the time span utilised. ICICI offer loans against: • Demat Shares • RBI Relief Bonds • Mutual Funds Units • India Millennium Deposits (IMDs) • ICICI Bank Bonds • Life Insurance Policies (Single Premium) CREDIT CARDS: ICICI Bank Credit Cards give you the facility of cash, convenience and a range of benefits, anywhere in the world. These benefits range from life timefree cards, Insurance benefits, global emergency assistance service,discounts, utility payments, travel discounts and much more.     DEBIT CARDS: The ICICI Bank Debit Card is a revolutionary form of cash that allows customers to access their bank account around the clock, around the world.The ICICI Bank Debit Card can be used for shopping at more than 100,000 merchants in India and 13 million merchants worldwide. TRAVEL CARD: Presenting ICICI Bank Travel Card. The Hassle Free way to Travel the world. Traveling with US Dollar, Euro, Pound Sterling or Swiss Francs; Looking for security and convenience; take ICICI Bank Travel Card. Issued in duplicate. Offers the Pin based security. Has the convenience of usage of Credit or Debit card. Gaurav Narang 47 B.B.A
  48. 48. PRE PAID CARDS: ICICI Bank brings to you a complete bouquet of pre-paid cards providing payment solutions at your fingertips. ICICI Bank pre- paid cards are a safe &convenient way for associate payments, disbursements, gifting & small ticket transactions. Pre-paid cards are available on a VISA platform thus providing accessibility to over one lakh merchant establishments & cash withdrawal from all VISA ATMs in India.    INVESTMENTS  ICICI Bank cares about all needs. Along with Deposit products and Loan offerings, ICICI Bank assists people to manage their finances by providing various investment options ranging from ICICI Bank Tax Saving Bonds to Equity Investments through Initial Public Offers and Investment in Pure Gold. ICICI Bank facilitates following investment products: • ICICI Bank Tax Saving Bonds • Government of India Bonds • Investment in Mutual Funds • Initial Public Offers by Corporate • Investment in "Pure Gold" • Foreign Exchange Services • Senior Citizens Savings Scheme, 2004 Customers can invest in above products through any of ICICI bank branches. For select products ICICI Bank also provides the ease of investing through electronic channels like ATMs and Internet ( ICICI BANK BONDS  All ICICI Bank Bonds have been rated "AAA" by CARE and "LAAA" by ICRA indicating the highest degree of safety for your money. Gaurav Narang 48 B.B.A