Everything Counts
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Everything you say; every thought you entertain; and everything you do has a direction, which serves as an advance or a retreat in respect to your pursuit of excellence. Everything, regardless of size ...

Everything you say; every thought you entertain; and everything you do has a direction, which serves as an advance or a retreat in respect to your pursuit of excellence. Everything, regardless of size or intent, has bottom-line consequences; therefore, everything counts — this is the golden rule of excellence

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Everything Counts Everything Counts Presentation Transcript

  • Everything Counts Gary Ryan Blair www.everythingcounts.com
  • Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results
    • Everything you say; every thought you entertain; and everything you do has a direction, which serves as an advance or a retreat in respect to your pursuit of excellence.
    • Everything, regardless of size or intent, has bottom-line consequences; therefore, everything counts — this is the golden rule of excellence
  • Overview
    • How focusing on getting the small things right leads to personal and organizational
    • Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference
    • Self-knowledge grows as you subject your life to examination. Listening to your own speech, reflecting on your own thoughts, looking at your own actions—these are the processes by which you master yourself
  • Overview
    • As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we’ve been taught not to sweat the small stuff, but in the real world of business, Everything Count
    • Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deals
    • Serving as the definitive guide on organizational and personal mastery, this book will give you a foundation for unparalleled customer service, superior quality, and consistent performance
  • Features
    • A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement
    • Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness
    • Helps you motivate your people and teams to achieve better results on both the personal and organizational level
  • Summary
    • Like a forceful drill sergeant, Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help the reader internally define and take ownership of the most fundamental principle behind achieving results beyond their expectations – a single idea with an actionable focus – Everything Counts!
    • It’s this dramatic – two words joined together to form one crystallizing message that inspires excellence and absolutely assures life altering results for those who choose to apply it
  • Keywords
    • business excellence, the golden rule of business, Gary Ryan Blair, everything counts, total quality management, better business results, getting business results, improving business results, golden rule of excellence, peak performance, results orientation, attention to detail, perfectionist
  • Thank You
    • Everything Counts - The Golden Rule of Excellence
    • - Gary Ryan Blair (Palm Harbor, FL)
    • How focusing on getting the small things right leads to personal
    • and organizational excellence
    • Hardcover • 978-0-470-50456-7
    • $24.95 US • $29.95 CAN
    • 240 pages • 5-1/2 x 8-1/2
    • October / In stores October 19