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Restrict to one hour – always start and finish on time
No food, no drinks, no comfortable chairs – put those items in the work area/break room
Set the tone for the project
Be realistic on completion dates but expect on-time completion (see next slide)
Exception management – only raise issues that need to be escalated, use issue & risk processes to introduce new topics
Allow some general conversation, preferably when discussing next weeks planned work, but keep the group focused
If there is conflict, stop and address it, do not ignore it.
FROM TO task accomplishment Little Follow-Up Accept Missing Deadlines SOFT APPROACH Follow-Up on All Work Do Not Accept Missing Deadlines HARD APPROACH Not Interested in Workload Issue Too Many Tasks HARD APPROACH Interested in Workload Issue Less Tasks SOFT APPROACH task accomplishment Make The Workload Bearable
Remember Hill Street Blues? Daily Ops Meetings “ Let’s be careful out there”