What is E-Commerce
E-Commerce means Electronic Commerce.
Buying and selling of products or services over electronic
systems such as the Internet.
Business conducted through- Computers, Telephones,
Fax machines, Credit cards, ATM
It includes activities such as Order entry, Transaction
processing, Payment, Inventory control, Order fulfillment,
and Customer support.
Uses of E-Commerce
- Electronic funds transfer
- Supply chain management
- Internet marketing
- Online transaction processing
- Electronic data interchange (EDI)
- Inventory management systems and
- Automated data collection systems
How e-commerce works:
Typical use of “World Wide Web
Most e-commerce involves the transportation of physical
Almost all big retailers have electronic commerce presence on
the World Wide Web.
Mostly it conducted between B2B & B2C.
No checkout queues Unable to examine products
Reduced prices Not everyone is connected to
Transaction can be done from
Risk of being hacked
Easy access 24/7 On average 1/9th of the stock is
Should increase their market Hardware and software are
essential and these takes lot of
Enables them to access
Distribution must be very efficient
After they have paid off their
capital costs, it should increase
Website would have to be
Maintenance cost is minimized. Has to depend on availability of
power, internet, hardware, etc.
Why people like to use e-commerce
E-Commerce is very popular because E-commerce companies
are very easily accesible on net & also provide the door to
In now days most of the company also provide Cash on
Free Shipping & also there are
the policy of return if customer
is not satisfied with the