Sports Adinistration Seminar, Lecture, 10-8-12
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Sports Adinistration Seminar, Lecture, 10-8-12






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  • A team approach fosters content with fresh voices and content from various areas of the business.
  • A team approach fosters content with fresh voices and content from various areas of the business.

Sports Adinistration Seminar, Lecture, 10-8-12 Sports Adinistration Seminar, Lecture, 10-8-12 Presentation Transcript

  • Getting Social with Your Fans: Opportunities for Sports Marketers Lecture by Jackie Reau
  • Group Assignment Review in 30 minutes
  • Today’s Agenda•Traditional Media•Internet Marketing•Social Media•Crisis Communications
  • How the Next Generation Consumes Media
  • How will we promote the Cincinnati Queens in today’s new media age?
  • Communications Planning Outline•Objective on how you will communicate to your target audiences to influencebehavior (ticket purchase, attendance, merchandise•Target Audiences (primary, secondary)•Key Messages (elevator speech)•Initiatives • Editorial Schedule for release of content • Content • Media guide/fan guide (media distribution list/fan distribution list) • Internet (webs copy, email blast copy) • Press releases, media guides, media alerts • Ad copy, external promotional materials • Media Relations planning **Evaluation of initiatives based on metrics
  • Internet Marketing
  • Social Media Revolution
  • Promote all social media platforms via website
  • Facebook: Home base for fan activity
  • Be the source for the team and the sport: Sell promotions
  • Encourage fans to get social at the game
  • Pinterest: Lifestyle, aspiration, visual
  • Instagram: Visual photo sharing
  • Communications Trends For Discussion
  • Create a Social Media Team
  • Social Media as a Customer Service Channel
  • Social CRM to Better Understand Fan SegmentationThe State of Social Media Marketing, September 2012
  • What’s Next for Social in 2013: Social CRM
  • Gamification of Content,fuelband&cp=USNS_KW_0611081620
  • Lifestyle of Engagement
  • Augmented Reality and Products
  • Super Interactive Catalogs!
  • Crisis Communications Management
  • Crisis Communications Plan•Black Sky Session•FAQ to address all potential crisis situations•Spokesperson preparation•Internal/External communications plan and timeline•Proactive communications to internal and external audiences•Resolution of the issue: How it won’t happen in the future•Class discussion on how to resolve three top issues for crisismanagement.
  • Next Class Meeting: Oct. 22Title of Lecture: Audience Development and the Sports FanExperience with Will Sikes, Western & Southern OpenReview of a Sports Experience Audit and DiscussionSports Marketing Challenge Presentation, Group #1: AudienceDevelopment