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Sports Adinistration Seminar, Lecture, 10-8-12
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Sports Adinistration Seminar, Lecture, 10-8-12


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  • A team approach fosters content with fresh voices and content from various areas of the business.
  • A team approach fosters content with fresh voices and content from various areas of the business.
  • Transcript

    • 1. Getting Social with Your Fans: Opportunities for Sports Marketers Lecture by Jackie Reau
    • 2. Group Assignment Review in 30 minutes
    • 3. Today’s Agenda•Traditional Media•Internet Marketing•Social Media•Crisis Communications
    • 4. How the Next Generation Consumes Media
    • 5.
    • 6. How will we promote the Cincinnati Queens in today’s new media age?
    • 7. Communications Planning Outline•Objective on how you will communicate to your target audiences to influencebehavior (ticket purchase, attendance, merchandise•Target Audiences (primary, secondary)•Key Messages (elevator speech)•Initiatives • Editorial Schedule for release of content • Content • Media guide/fan guide (media distribution list/fan distribution list) • Internet (webs copy, email blast copy) • Press releases, media guides, media alerts • Ad copy, external promotional materials • Media Relations planning **Evaluation of initiatives based on metrics
    • 8. Internet Marketing
    • 9. Social Media Revolution
    • 10. Promote all social media platforms via website
    • 11. Facebook: Home base for fan activity
    • 12. Be the source for the team and the sport: Sell promotions
    • 13. Encourage fans to get social at the game
    • 14. Pinterest: Lifestyle, aspiration, visual
    • 15. Instagram: Visual photo sharing
    • 16. Communications Trends For Discussion
    • 17. Create a Social Media Team
    • 18. Social Media as a Customer Service Channel
    • 19. Social CRM to Better Understand Fan SegmentationThe State of Social Media Marketing, September 2012
    • 20. What’s Next for Social in 2013: Social CRM
    • 21. Gamification of Content,fuelband&cp=USNS_KW_0611081620
    • 22. Lifestyle of Engagement
    • 23. Augmented Reality and Products
    • 24. Super Interactive Catalogs!
    • 25. Crisis Communications Management
    • 26. Crisis Communications Plan•Black Sky Session•FAQ to address all potential crisis situations•Spokesperson preparation•Internal/External communications plan and timeline•Proactive communications to internal and external audiences•Resolution of the issue: How it won’t happen in the future•Class discussion on how to resolve three top issues for crisismanagement.
    • 27. Next Class Meeting: Oct. 22Title of Lecture: Audience Development and the Sports FanExperience with Will Sikes, Western & Southern OpenReview of a Sports Experience Audit and DiscussionSports Marketing Challenge Presentation, Group #1: AudienceDevelopment