Migrating To OpenOffice .org

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  • + galoppini Roberto Galoppini 2 years ago
    Also national laws recommending open standards.

  • + galoppini Roberto Galoppini 2 years ago
    The title says 'Supposed problems', to mean that those are often mentioned as open issues. Actually most of them are not big problems today. I hoped the title was self-explicative.

  • + galoppini Roberto Galoppini 2 years ago
    I am afraid there is no study like that yet (MS to MS). Why? Because CIOs think like Mr Ebihara: 'Tsu ka e ba na le ru' (You get used to it if you use it).

    On my blog a link to a post talking about the Microsoft to Microsoft shift.

  • + galoppini Roberto Galoppini 2 years ago
    I am afraid there is no study like that yet (MS to MS). Why? Because CIOs think like Mr Ebihara: 'Tsu ka e ba na le ru' (You get used to it if you use it).

    On my blog a link to a post talking about the Microsoft to Microsoft shift.

    http://robertogaloppini.net/2007/11/13/open-source-migration-openofficeorg-migration-part-0/

  • + jza Alexandro Colorado 2 years ago
    How much does it cost migrating between MSO versions? how much money is spent on training? How much does that cost can be saved if we migrate from MSO to OOo on the commercial level.

  • + jza Alexandro Colorado 2 years ago
    Are there commercial support? Have we looked strong enough? I have seen migration and support services over the net. They are not recognized as traditional support mediums but have spent done the research yet?

  • + jza Alexandro Colorado 2 years ago
    What are the legal motivations greyed out. Piracy?

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Migrating To OpenOffice .org - Presentation Transcript

  1. Commercial Open Source Software: Migrations
    • OpenOffice.org Migration
    • Roberto Galoppini
  2. Visual Agenda
  3. Reasons to change
  4. False problems
  5. Communication
  6. Outsiders matter
  7. No big-bang, please..
  8. Reasons to change
    • Among top reasons to change:
      • Technical motivations
      • Legal motivations
      • Economical motivations
      • Social motivations
  9. “Supposed problems”
    • Migrations involving end-users are not just a technical issue. Literature about OpenOffice.org migrations often mentions the following “problems”:
      • Functions are “missing” (read they are somewhere)
      • OpenOffice Data format (ODF) are not spread
      • Layout differences
      • There is no documentation ( see amazon )
      • There is no (commercial) support
  10. Issues to be addressed
    • Migrations are never for free:
      • Technological impact
        • Managing formats & interoperability (R/W/RW patterns) ‏
        • Documents’ Conversion
        • Interoperability issues
      • Psychological impact
        • Need to learn to use a new tool ( what about office 2007 ?)
        • Motivational issues
        • Inertia to change
        • Frustraction
  11. Migration project GANTT Analysis Deployment Training Support and Maintenance Uninstall MS Office Model Migration Comunication
  12. Analysis
    • Analysis is aimed at addressing the following issues:
      • Organizational Assessment (Identify Decision makers, Organizational Units, etc)
      • Document walk-through (automatic, sampling, pattern r/w/rw, legal aspects)
      • Hardware/Software survey (compatibility, needed functions, architecture review) ‏
    • Goals:
      • Define a ready-to-go project
        • Pilot plan definition
        • Migration guide-line definition
  13. Analysis :: Organizational Assessment
    • Goals:
      • Identify homogenous class of users
      • Identify organizational units responsibles
      • Find technological leaders (“champions”) ‏
      • Understand interchange of data among O.U.
      • Understand external interchange of data
  14. Analysis :: Documents’ walkthrough
    • Documents’ walkthrough will help to:
      • Evaluate issues related to documents' formats
      • Templates evaluation and (re) definition
      • Identify best training patterns
  15. Analysis :: Data collection
    • Questionnaires will gather information to understand:
      • Microsoft office’s mode of employ
      • Numbers and categories of documents
      • “Critical” documents
      • Investigate Internal/External interoperability
  16. Analysis :: Choices
    • At the end of the analysis some choices are needed:
      • Define migration target (expectations/budget trade-off, good-will, etc)
      • Manage Critical issues (requirements coverage assessment: make/buy/redefine)
      • Tools selections (Open Source if possible, of course!)
      • Define Support required (related to dimensions, users clustering, statistics)
  17. Communication
    • It is mandatory, and it requires:
      • Top Management commitment
      • Trade Unions commitment
      • “Champions” commitment
      • Internal Marketing (motivational training)
  18. Communication :: Internal Marketing
    • It consists of:
      • Portal (intranet with wikis, blogs, etc) ‏
      • Software Customization (personalised version of OOo)
      • Software distribution (also outside of the company!)
      • Stimulate “peer learning” (champions’ role is key!)
      • Keep people informed, about processes and tools
  19. Documents and Templates Migration
    • It could be easier than expected:
      • It is an organizational opportunity (templates, flows, etc)!
      • Document management opportunity (file servers, etc)
      • Archiving “old” documents as read-only (don’t need to migrate all of them!)
  20. Deployment
    • Installation and configuration.
      • Customized installation
      • “Critical” workstations availability (you likely need them!)
      • Extensions’ attribution
      • Move to new formats (burn the boats!)
  21. Deployment :: (Dis)installation
    • The migration will take place step by step (big-bang simply doesn’t work) .
    • At a certain date it must be effective .
    • Only where and if necessary some desktops will stay .
  22. Training
    • Is the most visible activity.
      • Motivational, especially for responsibles and champions
      • Advanced for Champions and call center operators
      • Educate everyone about interoperability issues
      • Differentiated, from basic to very advanced
      • Training program should consider second editions
  23. Maintenance and Support
    • Help users with technical and not technical problems. Never let them alone..
      • Zero level support: intranet (documentation, how-to, faq, news, wiki, etc) ‏
      • Peer support and champions support
      • First level support: call center
      • Second level support: (phone and/or on-site) ‏
    • The portal plays a very important role here..
  24. Conclusions
    • A migration is a process, not a tool.
      • Don’t underestimate Psychological impact of change
      • Don’t leave them alone, never
      • Motivate through speeches, help on a practical ground
      • Training and support are key
      • Users need answer, fast!
  25. Anteprima a OpenOffice.org 2.0 Thank you! Roberto Galoppini http://robertogaloppini.net [email_address]

+ Roberto GaloppiniRoberto Galoppini, 2 years ago

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