The document discusses the nine integration activities ("Nine I's") that are necessary for program success: 1) Integrated Master Plan, 2) Integrated Master Schedule, and 3) Integrated Risk Management. It emphasizes that risk management is paramount for program success, as all plans are wrong and underestimate risks. It also stresses that the Integrated Master Plan tells the program's execution strategy and how capabilities will increase in maturity, while the Integrated Master Schedule sequences the work activities to deliver the requirements. All nine integration activities must be connected vertically and horizontally.
1. The Nine “I’s” of Program
Success
For any program to succeed, there
are Nine Integration activities that
must be in place and connected.
Glen B. Alleman
PrimePM
Rick Price
Lockheed Martin
Tom Coonce
Institute for Defense Analyses
Government PMO Perspective Prime Contractor Perspective
1
2. The CPM Mission Statement …
2
Share, promote, and advance the best
of planning, control, and performance
management for projects of all sizes
and complexity.
… Is Our Mission As Well
The basis of this Mission are delivered through the Nine I’s
3. We’re not here to show you HOW
We’re here to show you WHY
4. Program Success
Program success is accomplishing the required
objectives defined in the SOW on time and on
cost
A program is a System Of Systems both
technically and programmatically
Programmatic architecture, risk, and execution
are just as important as technical performance
4
5. All the world's’ a
system
All the parts are
separate
All the parts are
connected
Practices
Connect The
Parts
5
6. Start with the end in Mind
6
Our sample program is a “sample return” program – Stardust to visit Comet Wild 2
7. We need the capability to …
Primary: collect dust particles from the comet
Secondary: Take pictures of the comet …
– During our closest encounter, and
– Get a picture of the nucleus
Secondary: Cometary Interstellar Dust Analyzer
(CIDA) and Dust Flux Monitor Instrument (DFMI)
– store the science data
Secondary: Analyze engineering and Doppler
data
7
8. What could possibly go wrong?
Capturing and safely stowing particles
Surviving mission environments (including launch,
comet encounter, and reentry)
Returning sample capsule to earth for scientific
analysis
Must launch within 26 day launch window
8
9. Unrealistic Performance Expectations
missing Measures of Effectiveness (MoE)
and Measures of Performance (MoP)
Unrealistic Cost and Schedule estimates
based on inadequate risk adjusted
growth models
Inadequate assessment of risk and
unmitigated exposure to these risks
without proper handling plans
Unanticipated Technical issues without
alternative plans and solutions to
maintain effectiveness
Increasing
the
Probability of
Program
Success
IMP,IMS,and,Integrated
RiskManagement
Removing the Root Causes of
Poor Program Performance
Diagram “borrowed” from Gary Bliss
9
12. FACT
EVM is necessary but not sufficient for success
EVM measures cost and schedule performance
FACT
The ANSI-748-B variance analysis guidance
doesn’t speak to technical performance
Measures of Effectiveness (MoE), Measures of
Performance (MoP), Key Performance
Parameters (KPP), and Technical Performance
Measures (TPM) are all Systems Engineering
terms, not found in EVM Guidance
12
13. FACT
WBS is Paramount† – it shows:
– what deliverables are needed for program success
– who is needed to perform the work (Integrated Team
Structure)
– but not the Risk by itself, we need to add risk
The IMP is the glue between the needed
capabilities and the program implementation
The IMP shows what “done” looks like through
measures of increasing maturity
13
† Borrowed from Gordon Kranz
14. FACT
All the programmatic parts are connected, just
like the technical parts
The Programmatic Architecture is a System-of-
Systems
You have to “breakdown” the problem in the
“Right way” – because everything is connected to
everything else.
14
15. FACT
Risk management is how adults manage
programs
– Every “problem” in the past was either an
unidentified or unmitigated risk
Everything has to be risk adjusted
Uncertainty drives Cost, Schedule, and Technical
Performance
There are two types of uncertainty
– Reducible (Epistemic)
– Irreducible (Aleatory)
Not knowing the difference between these is a
risk itself
15
17. Risk Management
The Structure of the Nine “I’s”
SOW
SOO
ConOps
WBS
Techncial and Operational
Requirements from
SOW, SOO, ConOps
CWBS &
CWBS Dictionary
Integrated Master Plan
(IMP)
Integrated Master Schedule
(IMS)
Earned Value Management
System (EVMS)
Objective Status and Essential Views to support the proactive management processes
needed to keep the program GREEN
Performance Measurement Baseline
(PMB)
Measures of
Effectiveness
(MoE)
Measures of
Performance
(MoP)
Measures of
Progress
JROC
Key Performance Parameters
(KPP)
Program Specific
Key Performance Parameters
(KPP)
Technical Performance
Measures (TPM)
17
18. Steps to Building a Risk-Tolerant
Plan (PMB and Total Plan)
Capture All Activities defined in the SOW, SOO, and CDRLs1
2
3
4
5
Build the Integrated Master Plan
Sequence the activities form the IMP into the IMS
Build a Risk Register and quantify all the uncertainties
Set Management Reserve based on reducible uncertainties
Estimate the duration of each activity
Assign resources to the Integrated Master Schedule
7
6
Adjust the PMB all uncertainties – reducible and irreducible8
9
18
Adjust PMB for Significant Risks
21. 21
Sow
SOO
ConOps
WBS
Techncial and Operational
Requirements
Integrated Master Schedule
(IMS)
Techncial Performance
Measures
Earned Value Management
System
Performance Measurement Baseline
CWBS &
CWBS Dictionary
Integrated Master Plan
(IMP)
The Integrated Master Plan (IMP) is an event-based
plan consisting of a hierarchy of program events, with
each event being supported by specific
accomplishments, and each accomplishment
associated with specific criteria to be satisfied for its
completion. The IMP is normally part of the contract
and thus contractually binding. The IMP is a narrative
explaining the overall management of the program.
Objective Status and Essential Views to support the proactive management
processes needed to keep the program GREEN
22. The Integrated Master Plan Tells Us
Where The Program Is Going
The Integrated Master Plan Is The
Execution Strategy For The Successful
Completion Of The Project
22
23. The IMP Demonstrates our
understanding of the program’s
requirements and the soundness of
the approach represented by the plan
The IMP is the single most
important document to a
program’s success
23
24. The IMP / IMS Structure
24
IMS
IMP
Describes how program
capabilities will be
delivered and
how these
capabilities will
be recognized
as ready for
delivery
Supplemental Schedules
Work Packages and Tasks
Criteria
Accomplishment
Events
or
Milestones
28. INCOSE VEE and the IMP
Combine DT&E/O Demonstration`
System to Specified User Needs and
Environmental Constraints
Interpret User Needs, Refine System
Performance Specifications, and
Environmental Constraints
SRR
Develop System Functional Specifications
and System Verification Plan
SFR
Evolve Functional Performance
Specifications into CI Functional (Design To)
Specification and CI Verification Plans
PDR
System DT&E, Verify System
Functionality & Constraints Compliance
to Specifications
TRR
Integrated DT&E, Verify Performance
Compliance to Specifications CI
Verification DT&E
Evolve Functional Performance
Specifications into Product (Build To)
Documentation and Verification Plans
CDR Fabricate, Assemble, Unit Test to
Build To Documentation
Individual CI Verification DT&E
ASFUT GSFUT
System Integration System Demonstration
System Development and Demonstration
SVR PRR
28
29. Program Event (PE)
– A PE assess the readiness or completion as a measure of
progress
– First Flight Complete
Significant Accomplishment (SA)
– The desired result(s) prior to or at completion of an event
demonstrate the level of the program’s progress
– Flight Test Readiness Review Complete
Accomplishment Criteria (AC)
– Definitive evidence (measures or indicators) that verify a
specific accomplishment has been completed
– SEEK EAGLE Flight Clearance Obtained
29
F-22 Example
30. Quick View of Step-By-Step IMP
Identify Program Events (PE)
Identify Significant Accomplishments (SA)
Identify Accomplishment Criteria (AC)
Identify Work Packages needed to complete the
Accomplishment Criteria
Sequence the Work Packages (WP), Planning
Packages (PP), Summary Level Planning
Packages (SLPP) in a logical network.
Adjust the sequence of WPs, PPs, & SLPPs to
mitigate major risks.
30
1
2
3
4
5
6
31. PEs assess the maturity of the
program’s deliverables
31
Program Events are maturity
assessment points in the program
They define what levels of maturity
for the products and services are
needed before proceeding to the next
maturity assessment point
The entry criteria for each Event
defines the units of measure for the
successful completion of the Event
The example below is typical of the
purpose of a Program Event
The Critical Design Review (CDR) is a multi-disciplined product and process assessment to ensure
that the system under review can proceed into system fabrication, demonstration, and test, and can
meet the stated performance requirements within cost (program budget), schedule (program
schedule), risk, and other system constraints.
1
32. SAs define the entry criteria for each
Program Event
32
Preliminary Design Review Complete
2
33. ACs are the Exit Criteria for Work
Packages that produce outcomes
33
Critical Design Review Complete
3
35. 35
Sow
SOO
ConOps
WBS
Techncial and Operational
Requirements
Techncial Performance
Measures
Earned Value Management
System
Performance Measurement Baseline
CWBS &
CWBS Dictionary
Integrated Master Plan
(IMP)
Integrated Master Schedule
(IMS)
The Integrated Master Schedule (IMS) is an integrated, networked schedule containing all
the detailed discrete work packages and planning packages (or lower level tasks or
activities) necessary to support the events, accomplishments, and criteria of the IMP.
The IMP events, accomplishments, and criteria are duplicated in the IMS. Detailed
tasks are added to depict the steps required to satisfy criterion. The IMS should be
directly traceable to the IMP and should include all the elements associated with
development, production or modification, and delivery of the total product and program
high level plan.
Objective Status and Essential Views to support the proactive management
processes needed to keep the program GREEN
36. Integrated Master Schedule (IMS)
The IMS describes the horizontal sequence of
work activities performed to increase the
maturity of the deliverables.
When each deliverable reaches it’s needed
maturity it is considered complete.
The IMS functions as the program’s “GPS”
– Can we rely on what it’s telling us to get where we
want to go?
36
37. The IMS is Our GPS for Navigating the
Program
37
http://www.youtube.com/watch?v=uwkaZTLpQ_c
38. The IMP/IMS provides Horizontal and
Vertical traceability of
progress to plan
Vertical traceability AC SA PE
Horizontal traceability WP WP AC
Program Events
Define the maturity
of a Capability at a point in
time.
Significant Accomplishments
Represent requirements
that enable Capabilities.
Accomplishment Criteria
Exit Criteria for the Work
Packages that fulfill Requirements.
Work
Package
Work
Package
Work
Package
Work
Package
Work
Package
Work
Package
Work
package
38
39. IMS PRACTICES
The IMS starts with vertical traceability, and
only then links work packages horizontally
40. Steps to build the IMS
Identify Program Events
Identify Significant Accomplishments
Identify Accomplishment Criteria
Identify Work Packages needed to complete the
Accomplishment Criteria
Sequence the Work Packages (WP), Planning
Packages (PP), Summary Level Planning
Packages (SLPP) in a logical network.
Adjust the sequence of WPs, PPs, & SLPPs to
mitigate major risks.
40
1
2
3
4
5
6
41. Work is done in “packages” that
produce measureable outcomes
41
4
43. The Previous 6 Steps Result In A
Credible IMP/IMS
43
The IMP is the “Outer Mold
Line”, the Framework, the
“Going Forward” Strategy for the
Program.
The IMP describes the path to
increasing maturity and the
Events measuring that maturity.
The IMP tells us “How” the
program will flow with the least
risk, the maximum value, and
the clearest visibility to progress.
The IMS tells us what work is
needed to produce the product
or service at the Work Package
level.
A well integrated IMS provides
accurate forecasting.
Our Plan Tells Us “How” We
are Going to Proceed
The Schedule Tells Us “What”
Work is Needed to Proceed
44. Horizontal and Vertical Traceability of
the IMP/IMS
Integrated Master Schedule
Work sequenced to
produce outcomes
for each WP.
Vertical traceability AC SA PE
Horizontal traceability WP WPAC
Program Events
Define the maturity
of a Capability at a point in
time.
Significant Accomplishments
Represent requirements
that enable Capabilities.
Accomplishment Criteria
Exit Criteria for the Work
Packages that fulfill Requirements.
Work
Package
Work
Package
Work
Package
Work
Package
Work
Package
Work
package
Work
Package
Work
Package
44
46. Why Should We Care About Risk?
Deterministic plans (Performance Measurement
Baselines) are ALWAYS WRONG … and usually
woefully underestimated! Evidence
– NASA has experienced and average schedule growth
of 65% from PDR
– NASA has experience an average cost growth of 35%
from PDR
If we want to meet technical, cost, and schedule
targets, we must adjust our plans for risk
46
48. Integrated Risk Management (IRM)
Risk Management is How Adults Manage
Projects – Tim Lister
Risk is created through Uncertainty, which has
two forms:
– Irreducible Uncertainty – the natural variations in the
underlying processes of the work activities and the
technical performance.
– Reducible Uncertainty – probabilistic events with
consequences that impact the cost, schedule, or
techncial performance of the deliverables.
48
49. Integrated Risk Management (IRM) means
Risks are Integrated with the Integrated Master
Plan (IMP) and Integrated Master Schedule
(IMS), Vertically and Horizontally
Photo by, Col. Chris Hadfield, Mission Specialist STS-74. Commander ISS Expedition 35 49
51. The 1st Principle of Integrated Risk
Management (IRM)
51
Start identifying programmatic
and technical risks in the WBS
52. Connecting Risk Retirement with the
work activities in the IMS
52
“Buying down” risk is
planned in the IMS.
MoE, MoP, and KPP
defined in the work
package for the critical
measure – weight.
If we can’t verify
we’ve succeeded,
then the risk did not
get reduced.
The risk may have
gotten worse
Risk: CEV-037 - Loss of Critical Functions During Descent
Planned Risk Level Planned (Solid=Linked, Hollow =Unlinked, Filled=Complete)RiskScore
24
22
20
18
16
14
12
10
8
6
4
2
0
Conduct Force and Moment Wind
Develop analytical model to de
Conduct focus splinter review
Conduct Block 1 w ind tunnel te
Correlate the analytical model
Conduct w ind tunnel testing of
Conduct w ind tunnel testing of
Flight Application of Spacecra
CEV block 5 w ind tunnel testin
In-Flight development tests of
Damaged TPS flight test
31.Mar.05
5.Oct.05
3.Apr.06
3.Jul.06
15.Sep.06
1.Jun.07
1.Apr.08
1.Aug.08
1.Apr.09
1.Jan.10
16.Dec.10
1.Jul.11
Weight risk
reduced from
RED to Yellow
Weight confirmed
ready to fly – it’s
GREEN at this point
57. The Integrated Master Schedule
57
STARDUST S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A
1996 1997 1998 1999
S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A
Program Milestones
ARR
Risk Rvw
Ship to Site
Presidents Rvw
Mis Success Rvw
PDR/
C/D ATP
Flt Sys CDR
Start ATLO
Integ Sys Test
Environ Test Compl
Launch
Systems Engineering
Requirements/ICDs Specs Released Verification
System Design/Analy LEGEND:
Critical Paths
Schedule Margin
ATLO Need
Final FSCD
Spacecraft
Star Cam EDUACS
IMUPeer Rvw
ACS & ACS S/W Integ & Test
Star Cam
To ATLO
Telecom Peer Rvw
To ATLO
Flt w/o Test
Complete
C&DH
ATUPeer RvwEDU To ATLO
Flight
Complete
EPS/Avionics
ATU
Solar Arrays
Test Batteries
PCA
SASU
Harness
Flt Batteries
Peer Rvw
To ATLO
PIU
Thermal Control Peer Rvw
Flt Substrate
Louvers O/DLouver ATP
TCS & MLI Installation
To Propulsion
Complete
Structures
SRC Sep Qual
Peer Rvw
To ATLOComplete
Mechanisms To ATLO
Peer Rvw
Peer Rvw
Complete
Propulsion
To ATLOComplete
Software 2.0
1.1Peer Rvw
3.1 3.2 3.3 3.4
4.0
Complete
Complete
Complete
Kick Off(1/18) CRR(6/11) EPS PDR
S/A PDR
Launch
61. 61
Integrating the Nine “I’s” with the information used by the program during its planning and execution processes provides visibility into the probability of success in
ways not found by simply reporting data during review meetings
1. Earned Value Management (EVM) provides visibility to the efficiency and effectiveness in the execution of work through the allocated budget for planned work.
Measures of physical percent complete are used to forecast future performance of that budget.
2. Integrated Risk Management (IRM) starts with defining the classes of uncertainty involved in the work activities. These included naturally occurring
variances (aleatory uncertainty) and event based uncertainty (epistemic). Both uncertainties create risk to the program. Aleatory uncertainty is
handled through margin. Epistemic uncertainty is handled through risk retirement or management reserve. When these two risk types are
combined with the three handling method an integrated view of programmatic and technical risk is available.
AleatoryandEpistemicUncertaintydrivesriskfor
cost,schedule,andtechnicalperformance
EarnedValueManagementmetricrecordpast
performanceofplannedwork
3. TPMs are attributes that determine how well a system or system element is satisfying or expected to satisfy a technical requirement or goal by
predicting the future value of a key technical performance parameter of the higher-level end product under development based on current
assessments of products lower in the system structure.
4. KPPs represent the capabilities and characteristics so significant that failure to meet them can be cause for reevaluation, reassessing, or
termination of the program. This include JROC KPPs and integrated program KPPs.
TechnicalPerformance
Measures
5. MoPs characterize physical or functional attributes relating to the system operation, measured or estimated under specific
conditions.
KeyPerformance
Parameters
6. MoEs are operational measures of success that are closely related to the achievements of the mission or
operational objectives evaluated in the operational environment, under a specific set of conditions.
Measuresof
Effectiveness
Measuresof
Performance
Nine Integrated Processes and their Artifacts needed to Increase the Probability of Program Success (PoPS)
1. Integrated Master Plan (IMP) – defines the measures of the increasing maturity of the deliverables and the
processes needed to deliver them P P P P
2. Integrated Master Schedule (IMS) – defines the sequence of work needed to deliver the planned level of maturity
for each deliverable P P P P P
3. Integrated Risk Management (IRM) – identified and handles aleatory and epistemic uncertainties in the program
through margin, risk retirement activities, and management reserve P
4. Integrated Baseline Review (IBR) – confirms the program has a credible Performance Measurement Baseline,
integrated risk management process, and risk management P
5. Integrated Team Structure (ITS) – enables horizontal and vertical integration of the work performed by functional
elements across the product structure. P
6. Interface Control Document (ICD) – defines the technical, operational, and interfaces between each component
or subsystem P
7. Integrated Program Management Report (IPMR) – reports physical process to plan using Earned Value
Management and Estimates At Completion P P
8. Integrated Business Rhythm (IBizR) – assures all process functional correctly on a monthly, or weekly basis
P P P P P
9. Integrated Supply Chain (ISC) –assures all suppliers of subsystems and components adhere to technical and
operational specifications, in a timely manner, within budget. P P P
These Nine “I’s” Integrated With The Six Measures Of Performance Provide Line Of Sight Visibility To Program Performance
64. Identify the Significant
Accomplishments (SA) for Each PE
64
Actors Processes Outcomes
System Engineer
Identify Integrated Team Structure
(ITS) responsible for the SA’s
Define the boundaries of these
programmatic interfaces
Define technical and process risk
categories and their bounds
Technical Lead
Confirm the sequence of SA’s has
the proper dependency
relationships
Define the product development
flow process improves maturity
Define technical risk drivers
Project Engineer
Confirm logic of SA’s for project
sequence integrity
Define the program flows
improves maturity
Control Account
Manager
Validate SA outcomes in support of
PE entry conditions
Confirm budget and resources
adequate for defined work effort
IMP/IMS Architect
Assure the assessment points
provide a logical flow of maturity at
the proper intervals for the
program
Maintain the integrity of the IMP,
WBS, and IMS
2
65. Identify Accomplishment Criteria for
each Significant Accomplishment
65
Actors Processes Outcomes
CAM
Define and sequence the contents
of each Work Package and select
the EV criteria for each Task
needed to roll up the BCWP
measurement
Establish ownership for the
content of each Work Package and
the Exit Criteria – the
Accomplishment Criteria (AC)
Project Engineer
Identify the logical process flow of
the Work Package to assure the
least effort, maximum value and
lowest risk path to the Program
Event
Establish ownership for the
process flow of the product or
service
Technical Lead
Assure all technical processes are
covered in each Work Package
Establish ownership for the
technical outcome of each Work
Package
IMP/IMS Architect
Confirm the process flow of the
ACs can follow the DID 81650
structuring and Risk Assessment
processes
Guide the development of
outcomes for each Work Package
to assure increasing maturity of
the program
3
66. Identify the Work for Each AC in
Work Packages
66
Actors Processes Outcomes
Control Account
Manager
Identify or confirm the work
activities in the Work Package
represent the allocated work
Define bounded work effort
defined “inside” each Work
Package
Technical Lead
Confirm this work covers the SOW
and CDRLs
Define all work effort for 100%
completion of deliverable visible in
a single location – the Work
Package
Confirm risk drivers and duration
variances
IMP/IMS Architect
Assist in the sequencing the work
efforts in a logical manner
Develop foundation of the
maturity flow starting to emerge
from the contents of the Work
Packages
Earned Value
Analyst
Assign initial BCWS from BOE to
Work Package
Confirmation of work effort
against BOEs
Define EVT for measures progress
to plan
4
67. Sequence Work Packages for each
Significant Accomplishment (SA)
67
Actors Processes Outcomes
Control Account
Manager
Define the order of the Work
Packages needed to meet the
Significant Accomplishments for
each Program Event
Define the process flow of work
and the resulting
accomplishments.
Assure value is being produced at
each SA and the AC’s that drive
them
IMP/IMS Architect
Assure that the sequence of Work
Packages adheres to the guidance
provided by DCMA and the EVMS
System description
Begin the structuring of the IMS
for compliance and loading into
the cost system
Program Controls
Staff
Baseline the sequence of Work
Packages using Earned Value
Techniques (EVT) with measures of
Physical Percent Complete
Develop insight to progress to
plan with measures of physical
progress for each Work Packages
(EVT)
5
68. Assemble Final IMP/IMS
68
Actors Processes Outcomes
IMP/IMS Architect
Starting with the AC’s under each
SA’s connect Work Packages in the
proper order for each Program
Event
Establish the Performance
Measurement Baseline
framework.
Identify MoE and MoP points in
the IMP
Program Manager
Confirm the work efforts represent
the committed activities for the
contract
Review and approval of the IMS –
ready for baseline.
Review and approve risk drivers
and duration variance models
Project Engineer
Assess the product development
flow for optimizations
Review and approval of the IMS –
ready for baseline.
Identify risk drivers and their
mitigations
Systems Engineer
Confirm the work process flows
result in the proper products being
built in the right order
Confirm risk drivers and duration
variances.
Review and approval of the IMS –
ready for baseline
6
69. Basic Themes for this Morning
Managing with “eye wide open”
There are more problems than solution
– The 9 I’s provide a comprehensive, structured plan of attack
Learning this requires hands on
– Leave them with hands on material
Building the IMP and IMS is straight forward – but don’t
short change the effort
– Lack of risk assessment that is the root cause of
disappointment
– This means quantified risks in the Risk Register (use the IDA
report picture)
– Start building some risk that impact the IMS (cost and
schedule)
69
70. Exit Criteria for this Morning
Learning Objectives
– Understand the everything is connected as a
“system.”
– We have to decompose the work starting with the
WBS, to the IMP, to the IMS, …
– How do build “credible” elements of the system
70
71. Timing
1st session
– Principles
– Practices
– Show the hands on for 1st ties both principles and
practices in the coming session
• Handouts
• Teams built
• Homework assigned
2nd session
– Do the homework assigned to the teams
71
72. Take Homes for the Participants
We need Schedule Reserve just like Management Reserve
The current PMB is as good as it gets
– Faster or slower costs money
Everything is a system
– No disconnected data
You can (can’t?) do this without an IMP
– This tells you want “done” looks like
IMS is the reflection of the entire program
– If the initial steps are not done right, it’s down hill from here
– The IMS is the GPS for the program (All State Ad)
72
73. The Importance of the IMP
The program uses the IMP/IMS to provide:
– Up Front Planning and commitment from all
participants
– A balanced design discipline with risk mitigation
activities
– Integrated requirements including production and
support
– Management with an incremental verification for
informed program decisions
73
74. Analogies
Baseball team
F-111 Illusion of Choice
Compatibility – not
The IMS is the reflection of everything else –
once we get the WBS, the IMP, and the measures
in place, the IMS is the GPS – can you trust your
Is everything risk adjusted – we don’t spend
enough time identifying risk – especially the
programmatic risks
74
75. processes
Teams with rotation of the leaders
3 threads
– Choose 3 products
– Brief for each of the steps
– Swap leaders
Connect the 6 “I’s” through risk
75
76. Steps to Building a Risk-Tolerant
Plan (PMB and Total Plan)
Capture All Activities1
2
3
4
5
Sequence These Activities
Estimate Activity Durations and Associated Resources (Initial PMB)
Build a Risk Register and Adjust PMB for Significant Risks and Uncertainties
Set Management and Schedule Reserve
Verify Schedule Is Traceable Horizontally And Vertically
Confirm Valid Critical Path – schedule matches program
7
6
Assure that ECD and Cost both have at least 50% probability of success
8
Assure that ECD and Total Cost both have at least 70% probability of success9
76
77. To Implement This Integrated
Proposal
1. Mandate IMP
2. Create more specific examples on how TPMs can be integrated into the
IMP/IMS
3. Change IPMR DID and/or Implementation Guide to
a) Require PMBs be based (at least initially) on a resource-loaded schedule
b) Require initial PMBs to be adjusted for uncertainty and to communicate
probabilities of meeting cost and schedule targets (in proposals and semi-
annually)
c) Require MR and SR be based on a Monte Carlo simulation and to communicate
probabilities of meeting cost and schedule targets (in proposals and semi-
annually)
d) Require the contractor to electronically submit a risk register (initially and semi-
annually)
e) Add probability statements to EACs and ECDs within monthly reports
77
78. How Success Program Principles
Should Be Applied on DoD Programs
Principles Practices Processes
Where are we going? Integrated Master Plan WBS, OBS, CAP, RMP
How do we get there? Integrated Master Schedule Sequence and budget the
work
Do we have enough
resources?
Resource loaded IMS PMB
What impediments
will we encounter?
Risk adjusted IMS Risk register content
assigned to the IMS
How do we measure
progress
Earned Value Management
Technical Performance
Measures
Measures of Effectiveness
Measures of Performance
Technical Performance
Parameters
MoE, MoP, KPP, TPMs
embedded in the IMS
78
79. The State of DoD Program
Management Data Flow Today
Contract Requirements
Accounting
and EVM
System
Systems
Engineering
System
Government Program Management Office
Contract Ceiling Systems Engineering
Requirements and KPPs
Scheduling
System
Manual
Sanity Checks
to Ensure
BCWS
consistent
with IMS
Ad-Hoc Manual
Sanity Checks
IMS Schedule
Status and
Performance
Data, e.g., BEI
and SRA
Results
Technical
Progress on
Key
Performance
Parameters
EVM
Performance,
Variance and
Forecast Data
Risk
Management
System
Cost, Schedule and Technical Risks
Risk 5 x 5
Matrix
Completion Date
79
80. Questions Which the IPMR Should
Answer for the PM to “Keep it Green”
1. At a summary level, what is the time-based networked plan of activities to provide
required deliverables and end items?
2. What are the technical performance measures by WBS?
3. What are the interim technical performance criteria that permit assessments that
technical scope of the program is being completed as planned?
4. What is the Work Breakdown Structure and does it cover all the required work?
5. What is the monthly manpower spend plan to deliver according to the Statement of
Work?
6. What is the monthly Program Management Baseline that coincides with IMS after it has
been adjusted for cost and schedule uncertainties?
7. What is the contractor’s projected probability of meeting the initial cost and schedule
targets after taking into account known uncertainties?
8. What is the contractor’s initial probability of meeting initial Total Cost At Completion
and its initial Management and Schedule Reserve taking into account known discrete
risks that have not been mitigated?
9. What is the contractor’s initial probability of meeting the completion date taking into
account known discrete risks that have not been mitigated?
80
81. Questions Which the IPMR Should
Answer (Continued)
10. On a monthly basis, how has the contractor performed against his plan, specifically:
How did the contractor perform against his IMP/IMS?
– Planned vs Actual Programmatic Deliverables (Program Events and Significant Accomplishments and
Accomplishment Criteria)
– Planned ranges vs actual TPM
– Monthly BEI and CEI over time
– Cumulative SPIt
How has the contractor performed against his original manpower spending plan (hours or FTE
planned vs. monthly actuals)?
How has the contractor performed against his current financial plan, i.e., monthly and cumulative,
BCWS, BCWP, ACWP, CPI, and SPI
– Summary Level
– At any indenture of the WBS
– By Organization Breakdown Structure
Where has the contractor experienced problems?
81
82. Questions Which the IPMR Should
Answer (Concluded)
11. On a semi-annual basis:
What is the projected cost and schedule outcomes to deliver required final end items, assuming
future performance is the same as the past
What is the probability of meeting both cost and schedule targets to deliver the final end items
given items on the risk register?
– Best Case cost at completion and completion date assuming low probabilities that risks within the risk
register occur and/or successful risk mitigation strategies;
– Worst Case cost at completion and completion date assuming high probabilities that risks within the risk
register occur and/or un-successful risk mitigation strategies;
– Most Likely cost at completion and completion date assuming “realistic” probabilities that the risks within
the risk register will occur and a moderate number of risk mitigation strategies
What items on the risk list have the highest probability and associated impact that could
jeopardize the program from meeting technical, cost and schedule objectives?
82
84. Douglas Isbell Headquarters, Washington, DC November 22, 1995 (Phone: 202/358-
1753) RELEASE: 95-209
COMET SAMPLE RETURN MISSION PICKED AS NEXT DISCOVERY FLIGHT
A spacecraft designed to gather samples of dust spewed from a comet and return the
dust to Earth for detailed analysis has been selected to become the fourth flight mission
in NASA's Discovery program.
Science
•Collect Dust Particles
•Images
•Closest Encounter
•Transmit Real Time One Image as Near as Possible to
Nucleus
•Image Size is 150x150 pixels
•72 Images Centered At Time Of Closest Approach
•CIDA and DFMI - Store Science Data
•Dynamics Science - Analyze Engineering and Doppler Data
84
85. Common Risk Sources
Misunderstood or Poorly-defined Requirements
Requirements Changes (Creeping)
Non-Stable WBS (Chasing the Req. Changes)
Polishing the Cannonball (“Better is the enemy of good-
enough”)
Straining Existing Capability (“Watch your Margins”)
Unrealistic/Optimistic Expectations (“Murphy Lives”)
Personnel Shortfalls (“Many hands make light work”)
Poor Metrics (“Ignorance is Bliss”)
Not Watching Cost-to-Complete
85
86. Mission Risks
Must launch within 26 day launch window
Risk of Spacecraft/SRC single point failures
2.72 AU on solar power
Risk to capturing and safely stowing particles
Surviving mission environments (including launch,
comet encounter, and reentry)
Returning sample capsule safely to earth for
scientific analysis (high-speed reentry, SRC ballistic
instability, parachute operations, recovery ops)
86
87. Risk Mitigation Strategies
Margins (technical, cost, & schedule)
Use of heritage components & design
redundancies
Mission design flexibility (primary science
sacred…secondary science tradeable)
Design for survivability
Test early, test often, “test-like-you-fly”, pay for
test units
87
89. Workshop Exercise
1) Choose a risk from the “Mission Risk List”
2) Choose affected WBS elements
3) Select event as a “prior to” for risk mitigation
4) Write a SOW paragraph (subcon) and simple ICD
5) Develop risk retirement plan
6) Develop appropriate IMP/IMS entries
7) Integrate KPPs, MOEs, MOPs into IMP/IMS
criteria
89