Presentation of the Volunteer Satisfaction Index, unique measurement for the context of volunteerism and the services of VolSat to provide VSI education and research. The VSI is a measurement tool unique to the context of the unpaid work environment. Developed in 1999, the measurement tool has continued to draw the interest of researchers worldwide and the application of professional volunteer administrators seeking a better understanding of volunteerism. The VSI has proven effective as a foundation for program development and need analysis.
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