Welcome                    To                 YHA Conwy          Group Leader GuideGroup Leader Guide V3 Sept10YHA Conwy08...
Group Leader Guide       Contents                            Page       Welcome to Conwy                     3       Facil...
WELCOME TO CONWY Conwy town in North Wales is renowned for its medieval castle and almost complete townwalls. The town, at...
Classroom seating up to 30 people     Overhead projector, screen, flipchart, TV & DVD/video. Also available interactive wh...
BEDDINGWe provide a freshly laundered bedding for everyone staying, which includes a fitted sheet,duvet cover and pillow c...
MAKING YOUR VISIT MORE AFFORDABLEBreaks4KidsA scheme managed by YHA designed to provide financial support for disadvantage...
HEALTH & SAFETY AND SECURITYThe whole of our site and all activities likely to be carried out have been fully risk assesse...
SAMPLE MENU                                  BREAKFAST                                    Buffet BreakfastWe provide a sub...
ATTRACTIONS IN AND AROUND CONWYConwy Castle - www.cadw.wales.co.ukConwy Castle with its eight towers, is one of the most i...
Other Leisures   Cineworld, Cinema -Llandudno Junction                   Tel: (01492) 580503   Dry Skiing - Ski Llandudno ...
Greenwood Forest ParkTel 01248 671493Situated in the foothills of majestic Snowdonia is GreenWood Forest Park, the familya...
TRANSPORTDirection for coaches traveling to YHA ConwyPlease pass this information to your coach driverDirection for Coache...
HOW TO FIND USGroup Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk   - 13 -
HOW TO BOOKOnce you have decided on the date of your visit, and the approximate number in your group,you can contact us to...
YHA - A MEMBERSHIP ORGANISATION       YHA Group Membership – Schools & Groups of Young People               £10.00       Y...
PAYMENT INSTRUCTIONS FOR UK GROUPSCHEQUE PAYMENTCheques should be made payable to YHA and sent directly to YHA Conwy. Plea...
PAYMENT INSTRUCTIONS – NON UK GROUPSMake all payments to:-          YHA (England & Wales) LimitedCurrency of all payments:...
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Yha conwy group leader guide 2012

  1. 1. Welcome To YHA Conwy Group Leader GuideGroup Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -1-
  2. 2. Group Leader Guide Contents Page Welcome to Conwy 3 Facilities 3 Free Planning Trips 4 Free Leader Places 5 Prices 5 Study Facilities 5 Making Your Visit More Affordable 6 Conwy For Free 6 Health & Safety and Security 7 Eating & Drinking At YHA Conwy 7 Attractions In and Around Conwy 9 Further Afield 10 Transport 12 How to Find Us 12 How to Book 14 YHA – A Membership Organisation 15 Payment Details 16Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -2-
  3. 3. WELCOME TO CONWY Conwy town in North Wales is renowned for its medieval castle and almost complete townwalls. The town, at the north east edge of the Snowdonia National Park, has a picturesqueharbour and overlooks the estuary of the River Conwy. The castle itself is one of the most impressive examples of medieval military architectureand offers spectacular views of both the estuary and the foothills of Snowdonia and has beenawarded World Heritage Site status.The circuit of walls, over three quarters of a mile long and guarded by no less than 22 towers,is one of the finest in the World. Once an English bastide town that would bar the gates tothe Welsh, today Conwy is a bustling little Welsh resort that welcomes visitors from far andwide.Ancient buildings sit comfortably among more recent dwellings and there is an abundance ofplaces to visit. Top of the list is the magnificent castle built by the English King Edward 1 inthe 13th Century, but there is much more to visit including Plas Mawr, an architectural gem,said to be the finest surviving town house of the Elizabethan era to be found anywhere inBritain.YHA CONWYVisit North Wales 4 Star Graded Youth HostelConwy YHA, Larkhill, Sychnant Pass Road, Conwy, North Wales,LL32 8AJTel: 0845 371 9732 Fax: 0845 371 9733 E-mail: conwy@yha.org.uk Conwy Youth Hostel opened in July 1996. It was originally built as a TGWU conferencecentre and has an ideal layout both inside and out for all sizes of groups.The hostel is set in large, lawned grounds with ample free parking for cars and coaches.There are fabulous views from the hostel in all directions, taking in the castle, the Conwyestuary, Llandudno and the sea and then down the Conwy Valley towards the mountains ofthe Snowdonia National Park.This resource pack attempts to give you a brief insight into life at the hostel and our facilities.There’s also information on our educational ideas, our links with outdoor activity centres anduseful contact details.GENERAL INFORMATION Visit North Wales 4 star graded accommodation 84 beds split over 2 floors(2x double bed with single top bunk, 8x2 and 16x4 bedded rooms)Extra beds available in some rooms on request Each floor can sleep 42 (Extra beds available) Special rates for exclusive usage of one floor available on request All bedrooms have en suite facilities, cupboards for storage, individual bed lights and are lockable with keys provided Bedrooms serviced daily Bed linen included Substantial Buffet Breakfast – group bookings are accepted on a minimum of Bed & Breakfast basis Central heating throughout Postcards, souvenirs, stamps and basic toiletries available at reception Drinks and confectionery Vending machineGroup Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -3-
  4. 4. Classroom seating up to 30 people Overhead projector, screen, flipchart, TV & DVD/video. Also available interactive white board. 2 Comfortable lounge areas, one with large screen TV Observational lounge on top floor with panoramic views and roof terrace Bar/Café area – Our bar is open from 8.00am to 12pm, then again from 2pm to 10.30pm serving teas and coffees throughout the day, as well as our excellent selection of Welsh Ales and carefully chosen wines. Soft drinks are also available. Restaurant serving evening meals at great value prices Games room with pool table and table football. Board games also available Public coin operated telephone Wifi available Indoor & outdoor games 2 Large carparks in the hostel grounds (both covered by CCTV) Secure luggage storage Secure Cycle shed Lift and accessible facilities and areas Large enclosed garden with summer house Well laid out and spacious dining room with superb views Drying room and coin operated laundry facilities Garden tables and chairs on the patio for sunny days BBQ area CCTV Comprehensive Risk Assessment and Health & Safety Policy available on request Access Statement available on request.FREE PLANNING TRIPAn advance visit is an important part of the planning process for a successful trip. Aplanning visit gives leaders the opportunity to: See the accommodation and become familiar with the location and layout Conduct pre visits at attractions Conduct risk assessments Collect sufficient information in order to brief parents and participants Plan activities Ask questionsPlease check with our reception staff in order to agree a suitable date. If you need moredetailed assistance in planning your trip or with completion of your risk assessments pleaseask to make an appointment with the hostel manager.Day Visit If you are thinking about making a booking, please feel free to contact us toarrange a convenient time to be shown around and discuss your groups needs. We usuallyallow up to an hour to show you around and answer any questions you may have, leavingyou plenty of time to complete your own paperwork or to explore the area.Overnight Visit When you have booked a full board residential stay at the Youth Hostel,you will be entitled to a free residential planning trip (Bed & Breakfast for one person for twonights, or Bed & Breakfast for two people for one night).EXCLUSIVE USEDue to the layout of thi modern site, we are able to provide exclusive use of one floor. Wecan also arrange to accommodate your group so that you occupy all of the bedrooms in aparticular Section of a corridor, and that leader rooms are provided adjacent to student’srooms. Very large groups can request exclusive use of the hostel when filling the majority ofthe beds in the Youth Hostel.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -4-
  5. 5. BEDDINGWe provide a freshly laundered bedding for everyone staying, which includes a fitted sheet,duvet cover and pillow cases. Guests are asked to make up beds on arrival. On departure,we ask you to strip the beds.FREE LEADER PLACESYHA offers one free adult full board place for every ten paying participants to groups bookinga full board residential visit. Your free leader places will automatically be accounted for onyour booking and your invoice.PRICESYHA operates a flexible pricing system with prices changing through the year. Indicativeprices are quoted below for Full Board, Half Board and Bed & Breakfast. On booking youwill be quoted confirmed prices for your chosen dates.YHA Conwy Full Board Half Board Bed & BreakfastUnder 18 years *£26.40 £20.90 £13.95Adults *£31.70 £26.20 £16.95Exclusive Use Of One Floor start at £ 440.00 per night and can sleep up to 40!You may be charged different rates for different nights.* Price includes standard picnic lunch for adults and junior picnic lunches for Under 18’sSTUDY/CLASSROOM FACILITIESThe Youth Hostel has a number of rooms that are suitable for private use by your group. 1) The Classroom. On the ground floor the classroom is large enough to run activities for groups of up to 50 children. This room can be booked by the hour or for a half or full day. Complete with an IT area. 2) The TV Lounge. A small study room, which can seat upto 16 boardroom style or up to 30. However, as this room is the main TV room for the whole hostel we do not allow groups to book the room for their exclusive use for more than two hours per day. 3) The Restaurant. It may be possible for your group to use the Restaurant after the end of evening meal service at 8.00pm. We do not take bookings for this room, but if you wish to use it please discuss it prior to your visit. Over head projector, white interactive board, screen, laptop and desk top computer, Power point projector available.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -5-
  6. 6. MAKING YOUR VISIT MORE AFFORDABLEBreaks4KidsA scheme managed by YHA designed to provide financial support for disadvantaged youngpeople who could benefit from a residential experience at a Youth Hostel as part of a groupvisit. Grants of up to 25% of the total cost can be made to support the group. Once youhave made a provisional booking, visit www.breaks4kids.co.uk to find out more and apply forfunding online. On the site click Schools & Groups, then How To Apply for Funding.Please ensure you make your application prior to paying your final balance.Visiting Out of SeasonOur overnight prices are much lower at quieter times of the year.(November to February). Ifyou want advice on the cheapest dates to book, please contact our reception staff. We dorun winter Promotion Packages so ask for details.Reclaiming VATMost of the elements of the cost of your stay at YHA Conwy include VAT which you may beable to reclaim through your school bursar or local education authority. We can provide youwith a VAT invoice when you need to pay your final balance. This will show the VATincluded in the total cost of your visit.Once you have our VAT invoice, your bursar, LEA or finance department will be able toadvise you how to proceed.CONWY FOR FREEConwy QuayHave a look at the Lower Gate part of the town walls. Take a trip on the explorer cruisearound the bay with Conwy Boats or visit the Conwy Mussel Museum on the Quay.The Great Orme Summit Complex and visitors centreOn the Summit of the Great Orme are two distinct groups of buildings dedicated to the needsof visitors, even if the day is a trifle damp or a little windy. On the slightly higher ground isthe Summit Complex, bars, restaurants, cafes, amusements and gift shops .Clusteredalongside the Upper Tramway Terminus is the Great Orme Visitor Centre.Free admission.Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch A village and community on the island of Anglesey in Wales, situated on the Menai Straitnext to the Britannia Bridge and across the strait from Bangor. The village is best known forits name, the longest place name in Europe and one of the longest place names in the world.Moystyn Art gallery post@mostyn.orgTel. +44(0) 1492 879 201Behind an impressive 1901 terra cota façade in the strikingly beautiful seaside town ofLlandudno is Wales’ leading gallery of contemporary art – MOSTYN. Topped with alandmark gold spire, in 2010 it completed an expansion in which old and new buidlings areintegrated in a stunning design by architect Dominic Williams. Mostyn also has a very wideand highly imaginative programme of learning activities aimed at school, college, university,youth and special needs groups as well as individuals and lifelong learners. Monday toSaturday, 10am to 5pm. Free Admission.Welsh Slate Museum www.museumwales.ac.uk/en/slateTel. 01286 870630Is a minor museum in the workshops of Dinorwic slate quarry, one of the largest in Britainuntil it closed in 1969.The exhibitions is around 30 minutes and admission is free.Pre-booking is recommended for all of these activities (except shopping). Contact detailsare listed later in the guide.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -6-
  7. 7. HEALTH & SAFETY AND SECURITYThe whole of our site and all activities likely to be carried out have been fully risk assessed.Copies of the YHA Health & Safety Policy and Group Risk Management document areavailable on request.You will be provided with a copy of "A Guide for Group Leaders – Safeguarding YoungPeople From Harm" which outlines YHAs responsibilities towards safeguarding young peoplefrom harm and clarifies what we envisage from all groups during their stay.EATING & DRINKING AT YHA CONWYTo enable us to cater for all of our guests we require groups to pre-book meals at the YouthHostel, as we may not be able to cater for groups on the day if advance bookings have notbeen made.We accept group bookings on a minimum of Bed & Breakfast basis. We do not have selfcatering facilities that are suitable for group use.YHA Conwy takes great pride in offering quality food and value for money, with our aimbeing to provide filling, nutritious meals using fresh local produce wherever possible.Groups are allocated a set time to eat together in the restaurant. Meal times are usually breakfast at 8am and evening meal at 6.30pm. However, mealtimes can be arranged to suit your group’s programme. If you require an earlier start to yourday, we can provide wholesome picnic breakfasts for your groupPicnic lunches can be provided to fill the gap between breakfast and dinner and to ensurethat nobody goes hungry during an action packed day. Junior lunches include sandwiches,fruit, fruit juice, crisps and cake or biscuits. Standard lunches include two extra items forlarger appetites. We will provide sandwiches with a range of fillings, which hopefully willenable everybody to get the filling of their choice.Alcoholic Beverages - As a licensed premises YHA does not allow guests to bring their ownalcoholic beverages into the Youth Hostel.We do have our own bar which stocks alcoholic and non alcoholic drinks and snacks.SPECIAL DIETSWe always offer a vegetarian option, which both adults and children can enjoy. Given priornotice we can cater for special diets made necessary by a medical condition. Although wecan cater for most special diets we cannot accept responsibility for diets relating to conditionsthat are regarded as life threatening.Group leaders are encouraged to escort children with special diets through the servery toensure that they receive the appropriate meals.A sheet requesting details of special dietary requirements will be sent to you prior to yourvisit. Please return this to us in good time, in order to allow us time to prepare for yourgroups needs.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -7-
  8. 8. SAMPLE MENU BREAKFAST Buffet BreakfastWe provide a substantial buffet breakfast offering a range of cooked and continental items, as well as toast & hot drinks. Packed Breakfast Croissant, bread roll, jam portion, marmalade portion, mineral water, cereal bar, piece of fresh fruit, yoghurt, serviette, knife and spoon. EVENING MEAL Main Courses Bangers & Mash Traditional Fish & Chips Homemade Vegetable Lasagne Filled Jacket Potatoes ~~~ All served with vegetables & salad Desserts Apple Crumble & Custard Fresh Fruit & Yoghurts ~~~ And includes cordials & fairtrade tea and coffee Picnic Lunch Junior Picnic Lunch Standard Picnic Lunch 1 Round of Sandwiches 2 Rounds of Sandwiches, Packet of Crisps Packet of Crisps, Cereal Bar Cereal Bar Fresh Fruit, Plain Biscuits Fresh Fruit Mineral Water Mineral WaterGroup Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -8-
  9. 9. ATTRACTIONS IN AND AROUND CONWYConwy Castle - www.cadw.wales.co.ukConwy Castle with its eight towers, is one of the most impressive castles in Wales. Itoverlooks the Conwy estuary and one of the finest examples of a medieval walled town inEurope.Aberconwy House - www.nationaltrust.org.uk A 14th-century merchant’s house that is the only medieval merchant’s house to havesurvived the turbulent history of this walled town over nearly six centuries. Furnished roomsand an audio-visual presentation show daily life from different periods in its history.Conwy RSPB Nature Reserve - www.rspb.org.ukPools next to the Conwy estuary provide ideal feeding and roosting places for ducks andwading birds. Facilities include shop, visitor centre, binocular hire and birdwatching hides.Smallest House in Great BritainBuilt originally as a fisherman’s cottage on the quay front, its last occupant was 6’ 3” butamazingly it measures 9’ 9” high by just 6’ wide!Great Orme Country Park - www.conwy.gov.uk/greatormeDramatic limestone headland renowned for its wildlife and history. Visitor Centre includesinteractive displays, a video introduction to the Great Orme and a live camera link-up toenable viewing of one of the seabird colonies.Welsh Mountain Zoo - www.welshmountainzoo.orgSet in North Wales, high above Colwyn Bay with panoramic views and breathtaking scenery,its beautiful gardens are home to this caring conservation zoo.Including a magnificent pair ofsnow leopards, Winged Wonders bird displays and a spectacular new haven for our Andeancondors.Bodnant Gardens - www.nationaltrust.org.ukSituated above the river Conwy with stunning views across Snowdonia features hugeItalianate terraces and formal lawns on its upper level, wooded valley, stream and wildgarden below. Dramatic colours throughout the season. There is also Pavilion tea room thatserves hot food and drinks.Plas Mawr or “Great Mansion”-Plas Mawr was built in 1576 and is possibly the best preserved Elizabethan townhouse inGreat Britain. Built by Robert Wynn between 1576 and 1585, it dominates the town with itsgatehouse, stepped gables and lookout tower. The interior with its elaborately decoratedplaster ceilings and fine wooden screens, reflecting the wealth and influence of the Tudorgentry in Wales, has been almost entirely restored.Conwy Suspension Bridge and Toll-keeper’s House.Designed and built by Thomas Telford, the bridge was completed in 1826. It replaced theferry, which was previously the only means of crossing the river. The house has beenrestored and furnished as it would have been a century ago.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk -9-
  10. 10. Other Leisures Cineworld, Cinema -Llandudno Junction Tel: (01492) 580503 Dry Skiing - Ski Llandudno Tel: (01492) 874707 Go carting & Quad Biking- Tel: (01766) 810202 Parc Glasfryn, Y Ffor, Pwllheli Ten Pin Bowling - Llandudno Tel: (01492) 871349 Riding Stables -Pinewood Stables, Conwy Tel: (01492) 592256 Leisure Centre and swimming pool- Tel: (01492) 860015 John Bright Sports Hall, LlandudnoFURTHER AFIELDChester Zoo www.chesterzoo.orgTel: 01244 380280 UKs number one zoo, home to more than 7000 animals and over 400 individual species ofrare, exotic and endangered wildlife. Chester Zoo is set in 110 acres of beautiful, award-winning gardens and promises a fun day out for everyone.Anglesey Sea Zoo www.angleseyseazoo.co.ukTel : 01248 430411There’s amazing marine life to see at the biggest aquarium in Wales! Enter an eerieshipwreck brimming with Conger Eels then dare to walk the Shark Pool grids and see a KelpForest full of huge fishes! With over 150 native species.The Great Orme Tramway tramwayenquiries@conwy.gov.ukTel. 01492 879306This has been delighting visitors since it opened on July 31st 1902. An engineering marvel ofits age, its still the only cable-hauled tramway still operating on British public roads.At theHalfway Station exhibition, discover the fascinating funicular tramway - then enjoy thespectacular ride to the top.Caernarfon Castle http://www.cadw.wales.gov.ukTel: 01286 677617Mighty Caernarfon is possibly the most famous of the many castles in Wales. Its sheer scaleand commanding presence easily set it apart from the rest-and, to this day, still trumpet in nouncertain terms the intentions of its builder, Edward I.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 10 -
  11. 11. Greenwood Forest ParkTel 01248 671493Situated in the foothills of majestic Snowdonia is GreenWood Forest Park, the familyadventure park like no other.All the rides and activities at this unique eco-attraction have been designed for fun with adifference – YOU provide the energy! From the famous Green Dragon – the world’s firstpeople-powered rollercoaster – to the therapeutic BareFoot Trail, GreenWood is an all-weather family experience that you’ll never forget. With magicians and pirates, face paintingand craft making, who knows what fun you’ll find at the end of the next leafy trail?Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 11 -
  12. 12. TRANSPORTDirection for coaches traveling to YHA ConwyPlease pass this information to your coach driverDirection for Coaches: From the A55 take junction 17, which is the first exit AFTER the Conwy tunnel. Follow direction Conwy town centre on the A547 pass under viaduct (height restriction of13’9”) until town Walls. Turn right onto Mount Pleasant. At the "T" Junction turn right again. You are now on theSychnant Pass Road. The hostel is approximately 150m on the left.We have 2 car parks. Coaches must use the lower car park located 50m up along hosteldrive on your LEFT hand side. DO NOT DRIVE ON TO THE TOP CAR PARK. Werecommend that you park Front of coach in first into car park. The only way out for coachesis by reversing onto the drive upward and then drive down onto the Sychnant Pass road.ACCOMMODATION FOR COACH DRIVERSAlthough we are able to offer accommodation for coach drivers on a twin share basis, werecommend that you plan to accommodate coach drivers off site, to ensure they are notdisturbed at night. If you want coach drivers accommodated in the Youth Hostel, rememberto include them in your group numbers.Please contact us if you would like us to recommend alternative suitable accommodation.HOW TO FIND USThe map on the following page will give you all the information you need to find the YouthHostel.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 12 -
  13. 13. HOW TO FIND USGroup Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 13 -
  14. 14. HOW TO BOOKOnce you have decided on the date of your visit, and the approximate number in your group,you can contact us to discuss your requirements, either by telephone 0845 371 9732, Fax0845 371 9733 or email conwy@yha.org.ukWe will then send you a Group Booking Form for you to complete and return with yourdeposit within 14 days.THE BOOKING PROCEDURE AND PAYMENTOnce you have made your reservation we will require the following deposits: If your date of arrival is more than 6 months away, send £1.00 per head holding deposit. A further 25% of the total cost of your stay will then be due 6 months before you arrive. The balance will be due 2 months before you arrive. If your date of arrival is less than 6 months but more than 3 months away, send 25% of the total cost of your stay. The balance will then be due 2 months before you arrive. If your date of arrival is less than 3 months away, we require full payment.BOOKING CONDITIONSThe terms and conditions of booking are printed on the back of the group bookingform, which will be sent to you once we have received a provisional booking. If youwould like a copy of the booking conditions in advance of booking please ask.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 14 -
  15. 15. YHA - A MEMBERSHIP ORGANISATION YHA Group Membership – Schools & Groups of Young People £10.00 YHA Group Membership – Adult Groups £25.50 Groups using Youth Hostel accommodation need to hold a Youth Hostelling Group Membership Card. With a Group Membership you will benefit in the following ways: You will not need to pay the £3.00 per person per night supplement that applies to Non-Members staying in Youth Hostels Discounts at local and national attractions - please ask the hostel staff for details. Regular copies of our group member newsletter “Group Talk” - featuring special offers, seasonal discounts on accommodation, meals and attractions and up to the minute information about YHA centres and facilities. Access to a network of 230 Youth Hostels located throughout England and Wales from coast and country destinations to historic towns and cities. Access to a worldwide network of 4500 Youth Hostels.To enrol your group as a member of YHA simply complete the form below and return it with your organisation’s letterhead and a cheque for appropriate fee (made payable to“YHA”) If your group is travelling from outside England and Wales, please contact your home association.MEMBERSHIP DEPARTMENT, YOUTH HOSTELS ASSOCIATION, DIMPLE ROAD, MATLOCK,DERBYSHIRE, DE4 3YH.PLEASE ENROL MY ORGANISATION AS A MEMBER OF THE YHA. I WILL ENSURE THAT GOODSTANDARDS OF LEADERSHIP ARE MAINTAINED. I CONFIRM THAT l AM OVER I8 YEARSOFAGE.PLEASE COMPLETE IN BLOCK CAPITALSNAME OF GROUP/ORGANISATION___________________________________________CONTACT NAME__________________________________________________________POSITION WITHIN GROUP__________________________________________________ADDRESS_______________________________________________________________POSTCODE____________________________TEL (DAYTIME)_____________________GROUP MEMBERSHIP NUMBER (if already a member)___________________________I ENCLOSE £10.00/£25.50 (delete as appropriate) AND OUR ORGANISATION’SLETTERHEAD (please make cheque payable to YHA”)SIGNATURE_________________________________________DATE:_______________Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 15 -
  16. 16. PAYMENT INSTRUCTIONS FOR UK GROUPSCHEQUE PAYMENTCheques should be made payable to YHA and sent directly to YHA Conwy. Please quoteyour group name, date of stay and full invoice number or booking reference number.CREDIT CARD PAYMENTSVisa or Mastercard payments can be made over the telephone by calling the hostel on 00441492 593571, quoting card number, expiry date, CVN number & full address at which thecard is registered.BACSPlease send BACS payments and remittance advices to;By email: finance@yha.org.ukBy fax: 01629 592658By Post: YHA (England & Wales) Ltd Finance Department Trevelyan House Dimple Road Matlock Derbyshire DE4 3JXVAT no: 856 4207 17Please quote our full invoice number on your remittance advice to help us allocate yourpayment. If you do not have an invoice number, then please quote the name of the hostelthat your payment is intended for.Bank Details;Bank: Lloyds TSB Bank PLCBranch: AshbourneSort Code: 30-90-25Account No: 01101210Account Name: YHA (England & Wales) Ltd – Direct Credits a/c.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 16 -
  17. 17. PAYMENT INSTRUCTIONS – NON UK GROUPSMake all payments to:- YHA (England & Wales) LimitedCurrency of all payments:- British Pounds SterlingMethods of Payment1. Direct Bank Transfers:- These are done through your bank. Send to either :- IBAN No: GB28 LOYD 3090 2501 1012 10 BIC/Swift Code: LOYD GB21 449 Address: Lloyds TSB Bank PLC Compton Ashbourne Derbyshire DE6 1DY UK Handling Fee £ 7.00 ----Or---- IBAN No: GB91 ALEI 7200 0004 5820 63 BIC/Swift Code: ALEI GB22 Address: Girobank PLC Bridle Road Bootle England GIR 0AA UK Handling fee £6.002. Bankers Draft Available from your bank.3. Credit Card Visa or Mastercard ONLY Visa or Mastercard payments can be made over the telephone by calling the hostel on 0044 1904 653147, quoting card number, expiry date, CVN number & full address at which the card is registered.4. Giro to Giro / EuroGiro transfers - Transfers may be made from overseas Giro accounts to our UK Giro account. Account Number: 4582063 Sort code: 72-00-00 Account Name: YHA (England and Wales )Limited UK Handling Fee: £2.50 (this service only) NB Confirmation of any bank or Giro transfer must be faxed to the hostel concerned prior to your visit. Please quote the full invoice number on all payments.Group Leader Guide V3 Sept10YHA Conwy0845 371 9732 Conwy@yha.org.uk - 17 -

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