Gratitude for opportunity Culture, a way of doing things. Culture cannot be solely symbols, culture is people’s experiences – key issues, capacity – human and technical, listening, empathy, flexibility, commitment, leadership, vision. Actualising means making things real Tools are things that are useful, they must be used appropriately and mindfully. Appropriate ice-breaker – anger, hidden squares, service visualisation, change or transformation experience. Branson’s image
“ I plan to stay focused, release and surrender unproductive behaviour, underlying fears and replace them with faith and productive behaviour from self!!!”
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