4 apollo consumercourt-mouthshur-consumerdaddy

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4 apollo consumercourt-mouthshur-consumerdaddy

  1. 1. 1) Online Complaint ( consumer court )Consumer complaints forum for online complaintsApollomunichhealth insuranceby V IN OD E on 16/01/2013Apollo munich health insurance, mumbai are not to be trustedwe have been contacting mr. Amrit Garg,Assistant Manager (Grievance Cell ) Apollo munichhealth insurance for over 4 months but he refuses to understand/accept/mishappening of Apollomunich health insurance that they have given us false medical reports just to make easy andunearned money We, sr.citizens,were asked to go to their medical centre to get tests done as pertheir requirement.5 tests were done between my wife and myself.Medical centre and agencydevelopment mgr said charges will be reimbursed full 100% by apollo munich health insuranceThereafter apollo munich health insurance sent 5+14=19 reports(14 tests were not done on us)After a month, they told me why they returned reports. When apollo munich health insurance cansend me test results of 14 medical tests which were not done on us, will anybody under the sky,believe the 1 test result they say to reject our application can be true !!!!! Secondly, giving reasonafter a month is definitely on second thought, just to avoid reimbursement and making easyunearned money. we are healthy people hence never expected, even in dream, that we will bemedically rejected. apollo munich health insurance has made cheap money a) interest on thepremium b) medical charges we paid c) charges for the 14 tests which were not done on us.EvenVishamjeet Khokher Sr. Manager ( Grievance Cell ) refuses to understand/accept/mishappeningof Apollo munich health insurance that they have given us false medical reports. 2) sr. citizens beware of Apollo munich health insuraBy: vingaj | 0 hrs 9 mins agosr. citizens beware of Apollo munich health insurancewe have been contacting mr. Amrit Garg,Assistant Manager (Grievance Cell ) Apollo munichhealth insurance for over 4 months but he refuses to understand/accept/mishappening of Apollo
  2. 2. munich health insurance that they have given us false medical reports just to make easy andunearned money We, sr.citizens,were asked to go to their medical centre to get tests done as pertheir requirement.5 tests were done between my wife and myself.Medicalcentre and agency development mgr said charges will be reimbursed full 100% by apollo munichhealth insurance Thereafter apollo munich health insurance sent 5+14=19 reports(14 tests werenot done on us) After a month, they told me why they returned reports. When apollo munichhealth insurance can send me test results of 14 medical tests which were not done on us, willanybody under the sky, believe the 1 test result they say to reject our application can be true !Secondly, giving reason after a month is definitely on second thought, just to avoidreimbursement and making easy unearned money. we are healthy people hence never expected,even in dream, that we will be medically rejected. apollo munich health insurance has madecheap moneya) interest on the premiumb) medical charges we paidc) charges for the 14 tests which 3)Jan 16, 2013 1138 IST Consumer daddy- CONSUMER COMPLAINTWWW.CONSUMERDADDY.COMCONSUMER COMPANYName of Consumer and User IDvinode gajriaPhone Number of ConsumerEmail ID of ConsumerOther contact Information of Consumer(M) None(H) None(O) None(E) vsg503@yahoo.comVsName of Company and Company IDApollo Munich Health Insurance Company Limited (7644)Name of Product and Product IDOther Insurance Plans (15382)Email ID of Companycustomerservice@apollomunichinsurance.com CONSUMERDADDY Informing and Empowering Consumers!10th Floor, Tower B, Building #10DLF Cyber City, DLF City Phase II, GurgaonNew Delhi, National Capital Territory of Delhi, India 122002YesWas the Company Contacted about this ComplaintINR 40991/-Price of PurchaseAug 08, 2012Date of PurchaseConsumerdaddy6600003581Reference No. of Proof of Purchase RecordAcknowledgment number
  3. 3. Consumers Proof of Purchase RecordComplaint Details(E) grievance@apollomunichinsurance.com(O) +911244584304amrit gargCompany Official Contacted Regarding the Complaint10th Floor, Building No.10, Tower B,DLF Cyber City, DLF City Phase-2,We have been contacting Mr. Amrit Garg, Assistant Manager (Grievance Cell) Apollo Munich healthinsurance (Acknowledgment number 6600003581) for over 4 months but he refuses tounderstand/accept/mis happening of Apollo Munich health insurance that they have given us falsemedical reports just to make easy and unearned money We, senior citizens, were asked to go to theirmedical centre to get tests done as per their requirement 5 tests were done for my wife and myself.Medical centre and agency development manger said charges will be reimbursed full 100% by ApolloMunich health insurance. Thereafter Apollo Munich health insurance sent 5+1419 reports (14 tests werenot done on us) after a month, they told me why they returned reports. When Apollo Munich healthinsurance can send me test results of 14 medical tests which were not done on us, will anybody under thesky, believe the 1 test result they say to reject our application can be true!!!!! Secondly,giving reason aftera month is definitely on second thought, just to avoid reimbursement and making easy unearned money.We are healthy people hence never expected, even in dream, that we will be medically rejected. ApolloMunich health insurance has made cheap money (interest on the premium), (medical charges we paidand charges for the 14 tests which were not done on us. Even Vishamjeet Khokher Sr. Manager(Grievance Cell) refuses to understand/accept/mis happening of Apollo Munich health insurance that theyhave given us false medical reports. I want them to issue a letter stating that they have not accepted myreport since they had some internal matter and pay compensation for the time loss.Reason for ComplaintDefect in the product during warranty / maintenance contract period; Product caused damages to myother personal properties or somebodys life; Product has not been delivered even though I have paid foritWhy is this Complaint Being Filed?we have been contacting mr. Amrit Garg,Assistant Manager (Grievance Cell ) Apollo munich healthinsurance for over 4 months but he refuses to understand/accept/mishappening of Apollo munichhealth insurance that they have given us false medical reports Even Vishamjeet Khokher Sr. Manager (Grievance Cell ) refuses to understand/accept/mishappening of Apollo munich health insurancethat they have given us false medical reports.Repair defect free of charges; Accept the return of the product and issue a full refund of the price; Paycompensation for damages /inconveniences caused by the productAction Consumer Has Already Taken Desired Outcome of the ComplaintComplaint Related Communications675Consumerdaddy Submitted Under Moderation InvestigatorJan 16, 2013 1912 IST Changed The Complaints Status From Submitted to Under Moderation.Consumerdaddy Submitted Submitted InvestigatorJan 16, 2013 1912 IST Changed The Action Already Taken To we have been contacting mr. AmritGarg,Assistant Manager (Grievance Cell ) Apollo munich health insurance for over 4 months but herefuses to understand/accept/mishappening of Apollo munich health insurance that they have given usfalse medical reports Even Vishamjeet Khokher Sr. Manager ( Grievance Cell ) refuses tounderstand/accept/mishappening of Apollo munich health insurance that they have given us false medicalreports. We, senior citizens, were asked to go to their medical centre to get tests done as per theirrequirement 5 tests were done for my wife and myself. Medical cent...Jan 16, 2013 1912 IST Changed The Purchase Records Reference # From - to 6600003581.4) On Fri, Dec 14, 2012 at 3:52 PM, vin <vsg503@yahoo.com> wrote:complaints@irda.gov.in
  4. 4. Rrespected sirs,subject : apollo munich health insurance is duping and taking senior citizens for a rideSirs, (in the attachment are my emails to apollo munich health insurance for your referance)..My dispute with apollo munich health insurance ( IN SHORT FOR YOUR REFERANCE ):My wife and myself are both senior citizens, we had applied to apollo munich healthinsurance for our health insurance. We paid the premium. We were asked to go to their medical centre to get themedical tests done as per their requirement. Since tests were requirement by apollo munich health insurance anddone by their appointed medical centre, apollo munich health insurance should have paid for the medical tests.We went for tests and 5 medical tests were done between my wife and myself. We wereasked by medical centre to pay for the tests and reimburse in full 100% will be paid byapollo munich health insurance. hence we paid the medical charges. Immediately wecalled mr. vyankatesh kumar, agency development manager, and told him that we arecharged rs 5600 as medical charges, he confirmed that the charges will be reimbursed full100% by apollo munich insurance.since both said the charges will e 100% reimbursed wewere satisfied.There after apollo munich health insurance sent us 5+14=19 medical test reports,(14 tests were not done on us) and a cheque for the premium which we had paid. Therewas no covering letter as to why the test reports and cheque were sent to us. I wascontinuously contacting apollo munich health insurance. After, over a month, apollo munich health insurance toldme the reason as to why cheque was returned.Sirs, when apollo munich health insurance can send me test results of 14 medical testswhich were not done on us, will anybody under the sky, believe the 1 test result they say to reject our applicationcan be true. Secondly, after contacting apollo munich healthinsurance continuously for over a month they gave the reason. Giving reason after a monthis definitely on second thought, just to avoid the reimbursement of the medical charges.and making easy unearnedmoney.Sirs, my wife and myself are healthy people hence we never expected, even in dream,that we to be medically rejected.In the mean time apollo munich health insurance has made cheap moneya) interest on the premium for the period it was with themb) medical charges we paid which they should have paidc) charges for the 14 tests which were not done on us.Sirs, now we want to apply to another insurance company for our health insurance. Theapplication form asks if our application for health insurance was ever rejected by any otherhealth insurance company. Sir, I cannot lie, I have to tell them that apollo munich healthinsurance did not accept our application. SIRS, WE ARE THE SUFFERERS BECAUSEapollo munich health insurance DID NOT GIVE CORRECT MEDICAL REPORTS ANDGAVE 14 REPORTS FOR THE MEDICAL TESTS WHICH WERE NOT DONE ON US. IHAVE REQUESTED apollo munich health insurance TO ISSUE ME A LETTER TOSAY THAT THEY DID NOT ACCEPT OUR APPLICATION DUE TO THEIR INTERNALMATTER SO THAT WE CAN APPLY TO OTHER HEALTH INSURANCE COMPANY.SIRS, WE HOPE THAT YOU WILL LOOK INTO THIS MATTER AND SEE THAT WEDONOT BECOME THE SUFFERERS.nor other senior citizens/public suffers.IN THE ATTACHMENT are the CORRESPONDANCE I HAVE HAD WITH apollo munichhealth insurance.sirs, if you need any clarification, please ask and i will be glad to clarify.please open the attachment to see the correspondance i have had with apollow munich health insurance.BEST REGARDSVINODE GAJRIAvsg503@yahoo.com09757363163

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