Performance support organization offering conceptualization , design & implementation of Organization capability building interventions, workshops and training programs with a primary emphasis of integrating business strategy / goals to individual performance.
A combined experience of over 200 years in diverse sectors and verticals. Our model of performance enhancement, impacts all the elements where we co-create a holistic wellness for the organization with Vyaktitva as internal partners rather than external consultants.
Majority of our new clients come through recommendations of others & our existing customers, which is an evidence of our quality of solutions, service and deep engagements with our clients.
1 We make Business Sense
Changing the Organizational Vyaktitva We believe that every organization is made up of 5 elements or tatvas and these elements give the organization its character ( Vyaktitva ) 2
Our services offered around elements 3 Element Examples of Services offered Benefits Sky (Vision)
Facilitating the top management to develop organizational vision & strategies
Aligning the rest of the organization to the vision
Developing long-term processes to ensure the “living of vision moments”
Facilitating vision reviews and revisits
Employees aligned to the Vision / Mission / Direction leading to higher efficiencies
Facilitating teams to elicit key values and competencies from success stories
Embedding a new culture & aligning rest of the organization building policies & practices to reinforce the culture
Living & communicating vision / culture-keeping it alive
Common set of values among people leading to openness, trust & transparency
Performance Management System
Developing goal setting, competence measures, review process & formats
Enabling the entire organization to use it effectively by facilitating SMART goals and development oriented review, feedback & counseling
Implementing one cycle with the organization
Defining array of rewards and individual needs
System to match individual need to kind of recognition
Ensuring that all goals are aligned
Higher performance of people
Motivating Rewards and Recognition
Our services offered…contd 4 Element Examples of Services offered
Talent Management System
Designing a system for identifying critical value adders
Designing potential assessment system
Building career and succession policy
Creating retention strategies
Motivated and energized workforce
Right person in the right job with the right skills
Vyaktitva has delivered more than 15000 hours of training with a diverse set of audience across Industries. This experience has translated into paradigms, tools and methods that have been used by Organizations globally to raise the effectiveness of their learning interventions.
Vyaktitva has developed learning content and facilitated internal capability development on content designing for various Organizations across industries .
Vyaktitva has conducted over 100 “The Big Ticket” workshops in the last 7+ years:
Workshop on design & delivery of learning interventions ( on Instructional Design principle )
Workshop on Team Handling skills ( Taking ownership of team aspirations )
Implementing Learning Solutions HOW TO ROLL IT OUT?
Workshop & session design
Strategic Choice of Tools
Designing Solutions WHAT & HOW?
Creating Test Items
Pre and Post Needle Change Check
Assessment of Feedback and Business Impact
Evaluating the Intervention HOW WAS IT?
Developing presentation slides and handouts
Preparing examples, case studies, role-plays, etc.
Developing WHAT EXACTLY TO PUT IN? Adult Learning Principles
Some of our recent Learning interventions 9 Intervention Brief Broad objectives Skills impacted Target Audience Taking ownership of team aspirations ( 3 Days ) Help Managers and potential Managers take ownership of managing aspirations of their team members leading to a better people management skills, better people performance and lower attrition and higher productivity. .
Understanding the aspirations of team members
Assessment of people potential using potential assessment tools
Taking charge of team aspirations
Inspiring individuals & building agreement with them
Building on strengths
1 st time managers
Basic Managerial Skills – 1 ( 3 Days ) Help Managers and potential Managers develop basic managerial skills
Identify own managerial style
Explain the key competencies required to be an effective Team Manager
Make own self improvement areas and development action plans
Managing self and time
Prioritize tasks effectively using the process of prioritization
Delegate effectively using the process of delegation
Identify own improvement areas and things they need to manage time better
All managerial staff
Some of our recent Learning interventions Intervention Brief Broad objectives Skills impacted Target Audience Basic Managerial Skills – 2 ( 3 Days ) Help Managers and potential Managers develop basic managerial skills
Fulfilling Performance Targets
List the characteristics of high achievers and assess own need for achievement
Inspire team members effectively towards achievement of goals
Identify the development level of team members
Use different leadership/ coaching styles as per development level of team members
Coach team members using the ESCA model, principles of feedback
Explain the various biases to beware of while reviewing performance
Inspiring team members
All managerial staff
Performance Management & Review ( 3 Days ) This workshop focuses on managing performance & subsequently reviewing it. Towards meeting the same the entire scale of performance management i.e., measuring performance to providing coaching, gets covered
Understand difference between performance & potential
Goal Setting - S.M.A.R.T. goals
Giving & Receiving Feedback
Performance review & discussion
People management skills
Metrics to measure
Performance Vs Potential
Impact of Feedback
Coaching for Performance
All involved in performance reviews
Some of our recent Learning interventions Intervention Brief Broad objectives Skills impacted Target Audience Customer Focus ( 2 Days ) This workshop is a value based program that focuses on shifting the paradigm from customer satisfaction to customer delight. It also serves as preparatory platform for budding team leaders, providing them with basic team leading values.
Increased Ownership & Commitment levels of participants
Direct impact on Customer Satisfaction Levels / scores
Reduced customer escalations
Shift of focus from an individual to a systems/organizational perspective
Compliance Vs Commitment
All customer facing profiles
Working in teams ( 3 Days ) This team is a fundamental building block of almost any organization today & its degree of cohesiveness determines the overall performance & work environment of a company. This program principally focuses on cohesion within teams.
Performance audit as a team
Providing constructive feedback
Building trust within teams
Teams at various levels
Some of our recent Learning interventions Intervention Brief Broad objectives Skills impacted Target audience Critical Thinking ( 3 Days ) The program gives participants the ability to analyze an issue and create a presentation that is focused and makes an impact on the audience.
Participants will be able to use the principle of three to critically analyze an issue
Participants will be able to use SCQA to create the construct of the presentation
Participants will be able to apply key principles of making an impactful proposition
Know your audience and understand their needs
Practice the art of powerful questioning
Understand and effectively use the 4 step model for building thought structure
Use best in class techniques of ‘Title’-ing and Layout
Create effective communication material using the principles of critical thinking
Middle and senior management
Instructional Design & Facilitation skills ( 4 Days) The program provides essential skills & knowledge to design & deliver high impact learning interventions.
Conducting task analysis and identifying the real performance gap
Writing instructional objectives
Creating workshop design
Ability to use instructional design
Ability to create content
Ability to deliver (Fac skills)
Professionals involved in skill development & transfer
Some of our recent Learning interventions Intervention Brief Broad objectives Skills impacted Target Audience Time Management ( 3 Days ) This workshop centers around improving the learner’s affectivity by helping him / her manage his / her time efficiently.
Defining & working on personal goals
Coaching Skills ( 3 Days ) Enhancing the coaching skills of people leaders
Explain how coaching affects people development
Select people from within their teams for coaching for high impact results
Learning coaching models and steps
Practice coaching skills
Influencing to win ( 3 Days ) Influence and persuade colleagues and clients to achieve key business objectives in a way that benefits the organization, clients, colleagues and themselves
Identify own strengths and improvement areas in ‘influencing’
Explain what is ‘Influencing’, its importance in today’s business, commonly used influencing styles and benefits, core influencing premises and influencing triggers
List and explain the steps in the ‘ Influencing to Win’ process model
Practice ‘ influencing and persuading ‘ others through role plays
Middle Management Staff
Some of our recent Learning interventions Intervention Brief Broad objectives Target Audience Competency based interviewing skills ( 2 Days ) This program builds the capability to conduct interviews using behavioural event methodology to assess competencies
Awareness of the interviewing process – its role, needs, types and structure
Understand the Behavioral Event Interviewing process and its use
Create BEI based questions for assessing key competencies
Use the BEI framework and questions for interviews
Use the BEI Interviewing sheet
Practice BEI based interviewing using role plays
Identify own ability to conduct a BEI
Teams at various levels
Some of our standard interventions Program Days Target audience 1. Communication skills 2-3 days program
2. Motivation skills 2 days program
3. Leadership skills 2-3 days program
Supervisors / Managers
4. Team building 1-2 days program
5. MDP (Management Development Program) 2-3 days program
First time managers
Supervisors / Managers
6. Mentoring 1-2 days program
First time managers
Supervisors / Managers
7. Goal setting workshop 1 day workshop
The objectives and design for the above mentioned programs can be shared post need analysis.
Some of our recent OD interventions 10 Client Some of solutions Foods division of one of the largest FMCG company in the world
Designed competency framework for the marketing team & regional sales team
Designed intervention(s) to identify new behaviors required for the organization to live the new vision
Identifying current cultural pillars ( in India & China ) of the organization and identifying changes that need to be made with respect to the aspirations of the organization
Implementing solutions to make this happen
Restructuring APAC HR structure and creating dashboards for the HR organization
Created HR road-map for the organization to meet its global aspirations
Restructuring the organization
Role-maps and competency frameworks
Performance management solution
Talent attraction and talent retention
Employee satisfaction survey
OEM supplier to large organizations across the globe
Created strategic HR road-map for the organization
Facilitated vision and value framework for the senior management
Cascade and deployment of the value framework across Plant
Customized and implemented senior & middle management interpersonal alignment / team building workshops with specific focus on the new vision & values
Designed and deployed the entire new employee orientation program
Some of our recent OD interventions Client Some of solutions Eye care and ophthalmic company
Created talent management strategy
Creating competency frameworks
Implementing learning solutions
Developed career coaching processes
Implemented learning interventions across India and 9 other APAC countries
Few of our satisfied clients Global Alliance MAGNA INFOTECH
Recognition for our work comes in many forms, including quotes and awards. Some of them:
I have been impressed by the high degree of partnership with the business ---this helped the entire team understand & deliver on the projects really well together. Delivery has always been on time and of the expected quality or better.
-Piyush Mehta (Head HR - Genpact)
The team under the leadership of Arjun Shekhar delivered outstanding skills at training new designers to deliver on critical customer engagements. The team partnered with us on designing and delivering flawlessly on Functional certification programs and baseline skill building of 40+ instructional designers.
The team has high energy and is very customer focused.
-Supria Dhanda (Training Lead, GECIS E-Learning)
I believe we have a true partnership going with Vyaktitva in our Organization Development journey. Not only is the work being done with us by Vyaktitva very thorough & impactful but also it is completely integrated with our larger business needs & hence very easily sustainable.
Today I look upon Vyaktitva as an extension of our HR team partnering with business on important business interventions.
-Samik Basu (Director HR - PepsiCo)
I have participated in the Big Ticket program conducted by Vyaktitva a couple of months ago, and it has been a rewarding learning experience as I have been able to apply some of the learnings directly at my workplace.
Awarded the IBM Daksh Certificate of Excellence for ‘Innovations in Learning’.
Few of our satisfied clients
R. Venkatesh Iyer (Venki) Partner at Vyaktitva, graduated from IIM Ahmedabad in 1982 and joined NIIT. He was a core member of the initial team that established the company and made it a force to reckon with. Venki's association with NIIT continued till 2005 by which time he had accumulated many feathers in his cap. He was instrumental in setting up the distribution/franchising channel for NIIT and headed it for many years. During the 23 years at NIIT, Venki has always been regarded as someone who can deliver whatever may be the odds. This reputation led to Venki being asked to handle the toughest of assignments year after year. Some of them were Global Head of Education, Regional Head of Software Services, Global Head of Human Resources, Head of NIIT Ventures, President and COO of NIIT Smart Serve, the BPO subsidiary of NIIT. Gagan Adlakha Partner at Vyaktitva, a product of XLRI 1990 batch, Gagan joined NIIT right after campus and believe it or not, in these job hopping times, thrived there for 14 long years. Though to be honest he did his share of job hopping within NIIT - getting to experience not only all facets of HR but also taking on business responsibilities. Unlike so many of us who get stuck into our comfort zones, he moved his cheese and opted for a regional business head role for NIIT Planetworkz focusing on providing the BPO industry with recruitment and training solutions. As an associate with Vyaktitva, his diverse experience enables him to bring to any assignment a penchant for making HR more business and bottom line oriented. Having focused on processes, Gagan doesn’t believe in one-time interventions but rather in enshrining learning's for long-term business impact. 10 Vyaktitva consultants typically have between 8 to 25 years of work experience across industries, geographies. Some key profiles: Our consultants
Samir Nakra It was his desire to serve in the Army that saw Samir join the Indian Military Academy in 1994. His stint in the Army saw him serve in Rajasthan, Gujarat and Kashmir, where he also served on the Line of Control. His experience of having handled large teams in tense, combat conditions gives him insights into the stresses faced by people under extreme conditions. He left the Army in 2003 and it was his passion for training and organizational development that saw him join NIS Sparta and thereafter Vyaktitva. He has been with Vyaktitva since 2005 and in a short span of time has worked on numerous OD and Training & Development assignments, spanning diverse sectors like Manufacturing, Telecom, FMCG, BPO’s, Hospitality and IT etc. Lakshmi Krishnan Lakshmi is a training and Instructional Design professional with 18+ yrs of experience. After securing a masters degree in Statistics from Delhi University and a Diploma in Systems Management from NIIT, Lakshmi joined NIIT's Instructional Research and Development (IRD) group in its startup phase in 1989. When she moved out of NIIT, she was Learning Design Specialist in the Knowledge Solutions Business (KSB) of NIIT. As part of this role, Lakshmi was involved in consulting with large global companies, managing end-to-end training solutions for them. Subsequently, Lakshmi joined Genpact as Assistant Vice President – Training, leading the Enterprise (non-process) training for the Wachovia account. Later she became the Training Leader for multiple Global Finance & Accounting clients at Genpact. Lakshmi brings in an expertise in Learning Design and Facilitation across media from e-learning, classroom interventions as well as blended solutions.
Greg Chapman Take up your passion and make it pay, & you’ll never have to work a single day; whole heartedly subscribing to this belief, Greg joined us after spending close to 10 years in the corporate world with companies like Genpact and Convergys. He has a grounding in Instructional Design & Facilitation of OD Interventions; it is this mix that serves him well as a consultant. He has consulted and conducted trainings for various attitudinal and behavioral programs, for e.g., Team Building, Coaching and Developing, Self-awareness, Leadership, Visioning, Outbound Interventions etc. for organizations such as El Sevier, Genpact, XL Capital, United Health, Whirlpool, and Vertex. He is also a part of the visiting faculty at the IILM where he lectures first and second year MBA students.