Multi-Device User Experience

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Multi-Device User Experience

  1. 1. Multi-device user experience Gabriel White
  2. 2. It works everywhere!
  3. 3. Picture of Net ix
  4. 4. Not about mobile design.
  5. 5. Designing the relationshipsbetween devices.
  6. 6. The ubiquity paradigm
  7. 7. Different devices,context, needs, uses.
  8. 8. Same content & tools.
  9. 9. Content shifting.
  10. 10. Functional parity.
  11. 11. Right-sizing.
  12. 12. The complementarity paradigm
  13. 13. Augmenting experience, enhancing experiences, adding richer content orfunctionality to a context.
  14. 14. Different devicescreate different uses.
  15. 15. Remote control.
  16. 16. Shared workspaces.
  17. 17. Alternative views.
  18. 18. Toolbox.
  19. 19. What’s it for?
  20. 20. “It lets me check email without opening mylaptop, which feels too much like work.”
  21. 21. “It’s great for readingmagazines while lying on the couch.”
  22. 22. What story do you want people to tellabout your differentdevice experiences?
  23. 23. What story do you tell about relationships between devices?
  24. 24. Personas
  25. 25. How do your targetusers relate to their different devices?
  26. 26. Is the tablet being used around the house?
  27. 27. Is the tablet a shared or personal tool?
  28. 28. Is the device viewed as a productivity orentertainment tool?
  29. 29. Laptop Personal laptop, carried to and from work every day.Tablet Shared device in the home, used by spouse and kids.Smartphone Owned by employer, and used for work and games.
  30. 30. This tells the story ofhow the users relate to the devices.
  31. 31. But not about howthe different devices can be used.
  32. 32. Modeling through simulation
  33. 33. Simulation or roleplaying is often usedto explore how to use a device.
  34. 34. This can be extended with a library of devices.
  35. 35. Gives an opportunity to experiment and explore.
  36. 36. See multi-screen video athttp://vimeo.com/7055121
  37. 37. Tells the story of howthe devices can relate to each other.
  38. 38. Tells the story of how the user relates to each of the devices.
  39. 39. But not about howthe different devices relate to the user.
  40. 40. Personas, but for devices
  41. 41. What’s thepersonality, point of view of each of thedevice touchpoints?
  42. 42. What if the device had a persona?
  43. 43. Giving each touchpoint a personality helpsclarify the relationship between the user and the device.
  44. 44. All these help frame therelationships between the different touchpoints and the user.
  45. 45. It’s all about relationships
  46. 46. How can you de ne therelationships between each of the platformsyou are designing for?
  47. 47. Gabriel White, November 2011 gabriel@smallsurfaces.com www.smallsurfaces.com @smallsurfaces

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