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Broken Experiences: Fixing UX One Pixel at a Time
 

Broken Experiences: Fixing UX One Pixel at a Time

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IA Summit 2012, New Orleans, LA

IA Summit 2012, New Orleans, LA

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    Broken Experiences: Fixing UX One Pixel at a Time Broken Experiences: Fixing UX One Pixel at a Time Presentation Transcript

    • BROKEN EXPERIENCESFIXING UX ONE PIXEL AT A TIMEGabi Moore & Christian Crumlish
    • What we are going to talk about
    • HOW IT STARTED
    • TheConsumerExperienceTeam
    • Basic Ruleshttp://www.sxc.hu/profile/ToivoL
    • THE ISSUES
    • Typos
    • BrokenLinks
    • Bugs
    • BrandingViolations
    • EditorialIssues
    • Visual Design Issues
    • ExperienceIssues
    • THE PROCESS
    • Eating Your Own Dog Foodhttp://www.sxc.hu/photo/926964/
    • What is fixed?http://www.ghettoredhot.com/scissors-broke/
    • THE SITE
    • Adapting to Issueshttp://www.flickr.com/photos/ecololo/
    • A New Home
    • WHAT WE LEARNED
    • All Experiences Counthttp://www.flickr.com/photos/yakoshka/
    • Mechanism Alone is not the Solution
    • NoOne SizeFits AllPolicies
    • THANKS!Gabi Moore Christian Crumlish@gabimoore @mediajunkieabout.me/gabimoore mediajunkie.com