stop hiring devops experts
(and start growing them)

@jezhumble
continuous delivery nyc
16 january 2014
hiring a devop
http://gun.io/blog/how-to-hire-devops/
devops

http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr
“the game has changed”

Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd
but what is the game?
“I’ll tell you EXACTLY what devops means.
Devops means giving a shit about your job enough
to not pa...
you can’t just hire in cultural change

http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/
innovation culture
we grow systems and knowledge
trust
experimentation / improvisation
safe to fail
how well do we cultiva...
not very effective
training
buying tools
creating a “devops team”
hiring people
fragile
resilient

http://www.flickr.com/photos/scjody/4628723629/
antifragile
antifragile
"We acquire the strength we have overcome."
-- Ralph Waldo Emerson, The Conduct of Life
!

“From life's school...
high trust culture

Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27
cynefin

-- Dave Snowden
retrospective prime directive
“Regardless of what we discover, we
understand and truly believe that
everyone did the best ...
Dan Milstein | @danmil	

http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013
game days
simian army

http://diannemarsh.com
organizational change?

http://www.flickr.com/photos/rob_swystun/8098060445/
improvement kata
improvement kata
What is the target condition? (The challenge)
What is the actual condition now?
What obstacles are preven...
improvement kata
jesse’s rule

“don’t fight
stupid,
make more
awesome”
Jesse Robbins, Co-founder, Opscode @jesserobbins
what does devops mean?
“when confronted with the question, ‘Are you a
DevOps?’ I answered the only way I knew how.
Someone...
takeaways
devops is a mindset, not a tool or a team or a role
innovation is in your culture, not a product
innovation cult...
resources
DLOQ: http://www.partnersforlearning.com/questions2.asp
Sahota, An Agile Adoption and Transformation Survival Gu...
questions
@jezhumble | jez@thoughtworks.com
http://continuousdelivery.com/
!

ThoughtWorks is hiring! (ironically)
http://...
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Stop Hiring DevOps Experts and Start Growing Them by Jez Humble

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DevOps is the latest big trend in hiring, everybody is talking about DevOps, and everybody wants them. Here's the confusing part, there's no such thing as DevOp. What you're actually looking for is a developer with some experience and knowledge as a system administrator, or possibly a system administrator with some experience and knowledge as a programmer.

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Stop Hiring DevOps Experts and Start Growing Them by Jez Humble

  1. 1. stop hiring devops experts (and start growing them) @jezhumble continuous delivery nyc 16 january 2014
  2. 2. hiring a devop http://gun.io/blog/how-to-hire-devops/
  3. 3. devops http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr
  4. 4. “the game has changed” Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd
  5. 5. but what is the game? “I’ll tell you EXACTLY what devops means. Devops means giving a shit about your job enough to not pass the buck. Devops means giving a shit about your job enough to want to learn all the parts and not just your little world. Developers need to understand infrastructure. Operations people need to understand code. People need to fucking work with each other and not just occupy space next to each other.” John Vincent | @lusis | http://bit.ly/12DkRhf
  6. 6. you can’t just hire in cultural change http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/
  7. 7. innovation culture we grow systems and knowledge trust experimentation / improvisation safe to fail how well do we cultivate knowledge?
  8. 8. not very effective training buying tools creating a “devops team” hiring people
  9. 9. fragile
  10. 10. resilient http://www.flickr.com/photos/scjody/4628723629/
  11. 11. antifragile
  12. 12. antifragile "We acquire the strength we have overcome." -- Ralph Waldo Emerson, The Conduct of Life ! “From life's school of war: what does not kill me makes me stronger.” -- Friedrich Nietzsche, Twilight of the Idols
  13. 13. high trust culture Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27
  14. 14. cynefin -- Dave Snowden
  15. 15. retrospective prime directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.” -- Norm Kerth
  16. 16. Dan Milstein | @danmil http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013
  17. 17. game days
  18. 18. simian army http://diannemarsh.com
  19. 19. organizational change? http://www.flickr.com/photos/rob_swystun/8098060445/
  20. 20. improvement kata
  21. 21. improvement kata What is the target condition? (The challenge) What is the actual condition now? What obstacles are preventing you from reaching it? which one are you addressing now? What is your next step? (Start of PDCA cycle) When can we go and see what we learned from taking that step?
  22. 22. improvement kata
  23. 23. jesse’s rule “don’t fight stupid, make more awesome” Jesse Robbins, Co-founder, Opscode @jesserobbins
  24. 24. what does devops mean? “when confronted with the question, ‘Are you a DevOps?’ I answered the only way I knew how. Someone was asking me not whether I was qualified to fill a role, but whether I believed in a movement. Whether flow was of the utmost importance. Whether communication was more important than silos. ‘Of course not, are you an Agile?’” Dave Mangot | @davemangot | http://bit.ly/16YHqu3
  25. 25. takeaways devops is a mindset, not a tool or a team or a role innovation is in your culture, not a product innovation culture doesn’t punish failure you can’t innovate with command and control go forth and make awesome!
  26. 26. resources DLOQ: http://www.partnersforlearning.com/questions2.asp Sahota, An Agile Adoption and Transformation Survival Guide http://www.infoq.com/ minibooks/agile-adoption-transformation Game Days: http://queue.acm.org/detail.cfm?id=2371297 Google DiRT: http://queue.acm.org/detail.cfm?id=2371516 Netflix culture: http://slideshare.net/reed2001/culture-1798664 BOOKS Schneider, The Reengineering Alternative Kotter, Leading Change Taleb, Antifragile
  27. 27. questions @jezhumble | jez@thoughtworks.com http://continuousdelivery.com/ ! ThoughtWorks is hiring! (ironically) http://join.thoughtworks.com/ ! Australia | Brazil | Canada | China Germany | India | Singapore | South Africa Uganda | UK | USA © 2014 ThoughtWorks, Inc. Pre-order my new book! http://amzn.to/1f7UkbV
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