Your SlideShare is downloading. ×
Breaking the Rules of Consulting
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Breaking the Rules of Consulting

314
views

Published on

Save your blushes - and your margins. …

Save your blushes - and your margins.

Consultancy is changing as client needs change - and as business practices modernize.

This report breaks with orthodoxy and shows you the new pathways to consulting success.

Published in: Business, Technology

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
314
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Breaking Rules in Consulting
  • 2. Breaking RulesEnhancing your decision making...in just5 minutesA Futures Coaching initiativewww.futurescoaching.com
  • 3. #1 Avoid perfect  As a naïve consultant, I always use to try to give clients a perfect solution... only to see little actioned  In fact, I should have been tailoring the solution to the clients culture and their ability to impement  An optimised solution is a customised solutionAn explorer wants a wind up radio, not digital wizardry
  • 4. #2 Promote youth  As a 22 year old in my first consultancy, I made a (truly awful) client presentation after just 3 months: I learnt from the fall and I got better Typically, in French consultancies, people are still juniors at 35 & talent is wasted Go with youth & let them make mistakes; your confidence will be repaid
  • 5. #3 Radicalise tendering  Tenders are tempting: clients at least have a budget  However, they often come with an incumbent & a commoditising mentality Unless you want to destroy your  margins and integrity, they only way to win a tender is to be radically different from the crowd
  • 6. #4 Shift mental maps Clients take decisions when they see the world differently  For me, a key consulting task is to transform mental maps; to get to an aha moment  Once an omlette is made, you can never return to raw eggs
  • 7. #5 Keep it short  Most clients havent the time, theenergy nor the organisational stability for long-term processes  Keep steps short, keep processes containable  Deliverables from one project can always feed in to the next
  • 8. #6 Go outside We tell clients to network, crowdsource, open source – then use internal consultants for our thinking Break the rules by using outsiders to bring new perspectives  And clients love the agency/experts/clients mix
  • 9. #7 Be humble  My first lesson as a consultant: clients often used me for reassurance, for political purposes or because of resource gaps – but NOT due to a lack of know-how Key insight for consultants, be humble; what you are providing is unlikely to be über wisdom PS. Humility also means listening well!
  • 10. #8 Bad clients stay bad  Ive been incredibly lucky with sensational clients  Occasionally a bad client pops up: the ones who distrust consultants and keep them in line by beating them up  One logic says, hang in there since over time you can win their trust but my rule says: once a bad client, always a bad client
  • 11. #9 Reject reporting  Old style consulting: take brief; internal work programme (with take out meals at 11pm and at weekends); reporting; go down the pub to celebrate New style: discuss brief; collaborative process which involves client in solution; interactive workshop(s) to leverage the findings into business decision making
  • 12. #10 Work on what matters  Its easy to produce lots of output; it feels right to work long hours; its rewarding to be creative – but ultimately what matters is what makes a difference to the clients performance  Add value by adding value  And do so in a way which is credible, reliable and trustworthy
  • 13. Enhance your decision-making join forces with
  • 14. What is Futures Coaching up to during May 2012? Helping reinvent the supermarket proposition Preparing an international innovations project for a industrial global brand Building a Key Note for NGO Fundraisers in GenevaPitching to build an international development strategy for a major European agencyParticipating in a brand positioning workshop in Jakarta Networking in Singapore Researching banking technology trends Pitching some new book ideas to Pearson
  • 15. LONDON • PARIS Website: www.futurescoaching.comBlog: http://futurescoaching.typepad.com Email: chris@futurescoaching.com

×