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Government 2.0 Defined

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A presentation on Government 2.0, President Obama's Open Government Initiative, Open Data and key examples of social media. As presented by Walter Schwabe, Chief Evolution Officer of fusedlogic inc …

A presentation on Government 2.0, President Obama's Open Government Initiative, Open Data and key examples of social media. As presented by Walter Schwabe, Chief Evolution Officer of fusedlogic inc at the ALI Social Media for Government Conference in Edmonton, Alberta

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  • Image: Tipping Point
  • So we talked about how social media can increase efficiency and customer loyalty through improved service. But how about attracting new customers through increased awareness? What was Blendtec before “will it blend”…
  • Gov2 represents a clear and present danger to the “status-quo.” Image: Clear and Present Danger
  • Going under “What is Government 2.0”
  • Get the credit for the FEAR picture…
  • Listen to the Internet.
  • Identify “one thing” for the team to rally around. Then assess all actions against that goal.
  • Barrier
  • The goal of Gov2 – Participatory government. The whole point of Government as a Platform is to encourage the private sector to build applications that you didn't consider or don't have the resources to create. Part of ‘What you need to do” Part 3
  • NEED CHANGECAMP MISSION STATEMENT… Collaboration: “…assess and improve their level of collaboration and to identify new opportunities for cooperation.” Changecamp image
  • Obama Directive 503: Participation: “Increased opportunities to participate in policy-making.” Image, Screen shot of website, futureedmonton.ca
  • The goal of Gov2 – Participatory government. The whole point of Government as a Platform is to encourage the private sector to build applications that you didn't consider or don't have the resources to create. Part of ‘What you need to do” Part 3
  • Gather ideas Openly discuss Draft in a collaborative manner
  • The goal of Gov2 – Participatory government. The whole point of Government as a Platform is to encourage the private sector to build applications that you didn't consider or don't have the resources to create. Part of ‘What you need to do” Part 3
  • The goal of Gov2 – Participatory government. The whole point of Government as a Platform is to encourage the private sector to build applications that you didn't consider or don't have the resources to create. Part of ‘What you need to do” Part 3
  • The goal of Gov2 – Participatory government. The whole point of Government as a Platform is to encourage the private sector to build applications that you didn't consider or don't have the resources to create. Part of ‘What you need to do” Part 3
  • The goal of Gov2 – Participatory government. The whole point of Government as a Platform is to encourage the private sector to build applications that you didn't consider or don't have the resources to create. Part of ‘What you need to do” Part 3
  • Something W would like to verbally say, would like an image
  • Michele Weslander Quaid suggests making the responsibility to share everyone’s mandate. This will make everyone accountable.
  • NASA
  • We pay our taxes, we expect services. And when we don't get what we expect, our "participation" is limited to protest - essentially, shaking the vending machine.
  • Helping people is the only secret you need to know to become a valuable social connector. Very first slide of ‘what to do’ section
  • In order to speed up government, collaboration between departments and citizens must happen more freely. Cross-functional teams, cross-departmental projects, cross-government, co-created solutions.
  • Stop throwing darts at a wall, and start handing people things they want. Imagine the value you can drive from a much smaller, much better understood community. What is the experience for those who would support and help you? What is the emotional connection that makes them want to?
  • http://www.homelandsecuritydialogue.org/
  • Transcript

    • 1. www.fusedlogic.com Walter Schwabe fusedlogic inc. Twitter.com/fusedlogic walter@fusedlogic.com 780-640-9339
    • 2.
      • MacEwan BlogCamp
      • Obama’s Open Government Memo
      • Gov2: Defined
      • Gov2: Case studies
      • Gov2: What to do
      www.fusedlogic.com
    • 3.  
    • 4. Credit: Bruce Clark
    • 5.  
    • 6. Gov2: Defined www.fusedlogic.com
    • 7.  
    • 8.  
    • 9.  
    • 10. www.fusedlogic.com Credit: Evan Adnams
    • 11. Reinventing Government
    • 12. www.fusedlogic.com
    • 13.
      • Gov2 defined: The use of collaborative web 2.0 technology to solve collective problems across all government. city, province, country, international.
      www.fusedlogic.com
    • 14.
      • Gov2 = Government stripped down to it’s core, rediscovered, re-imagined.
      • Government (at it’s basic level) is a mechanism for collaborative action?
      • -Tim O’Reilly
      www.fusedlogic.com
    • 15. www.fusedlogic.com Transparency : “ Information maintained by the Federal Government is a national asset.”
    • 16. Governments want to control the conversation. www.fusedlogic.com Afraid of the negativity…
    • 17. www.fusedlogic.com
    • 18.
      • Get past the fear. Realize Web2.0 and Gov2.0 have happened already.
      • David Wennergren US Department of Defense
      www.fusedlogic.com
    • 19. From Social Media & Canadian Government Usage Examples http://www.slideshare.net/mikekujawski
    • 20. From Social Media & Canadian Government Usage Examples http://www.slideshare.net/mikekujawski
    • 21. From Social Media & Canadian Government Usage Examples http://www.slideshare.net/mikekujawski
    • 22. From Social Media & Canadian Government Usage Examples http://www.slideshare.net/mikekujawski
    • 23. From Social Media & Canadian Government Usage Examples http://www.slideshare.net/mikekujawski
    • 24. From Social Media & Canadian Government Usage Examples http://www.slideshare.net/mikekujawski
    • 25. From Social Media & Canadian Government Usage Examples http://www.slideshare.net/mikekujawski
    • 26.
      • Fear leads to irrational behavior. We can become hostile and strike out at the cause of our fear.
      • - Don Tapscott, Grown Up Digital
      www.fusedlogic.com
    • 27. Standard definitions:
      • Soccer hooligans.
      www.fusedlogic.com http://www.flickr.com/photos/vironevaeh/
    • 28. Gov 2 - Critical Outcome # 1
      • “ Citizen – government gap narrows”
      www.fusedlogic.com
    • 29.
      • "ChangeCamp addresses the demand for a renewed relationship among citizens and government.  We seek to create connections, knowledge, tools and policies that drive transparency, civic engagement and democratic empowerment."
      www.fusedlogic.com
    • 30. Standard definitions:
      • Soccer hooligans.
      www.fusedlogic.com Credit: http://www.flickr.com/photos/sayyeah/
    • 31. www.fusedlogic.com
    • 32. Gov 2 - Critical Outcome # 2
      • Collaborative public policy process
      www.fusedlogic.com
    • 33.  
    • 34. Wiki-government: Public consultation www.fusedlogic.com
    • 35. Baked in not bolted on
      • Learn to integrate social media into policy discussions.
      • Create a “wiki-government”
      www.fusedlogic.com
    • 36. www.fusedlogic.com
    • 37. Gov 2 - Critical Outcome # 3
      • Increased accountability for government
      www.fusedlogic.com
    • 38.  
    • 39.  
    • 40. Gov 2 - Critical Outcome # 4
      • Quality of life improved via innovation
      www.fusedlogic.com
    • 41. Machine readable data. www.fusedlogic.com
    • 42.  
    • 43.  
    • 44. Gov 2 - Critical Outcome # 5
      • Tax spending efficiencies gained
      www.fusedlogic.com
    • 45.
      • Leader must have the courage to break new ground and state transparency process as a valuable one.
      • Provide interim authority to operate in this new direction.
      • Michele Weslander Quaid – US Government Intelligence
      www.fusedlogic.com
    • 46.
      • “ Learn from your hackers!”
      www.fusedlogic.com
    • 47.  
    • 48. www.fusedlogic.com
    • 49.
      • Find people who need to collaborate and show them Web 2.0.
      • Identify early-adopters and enable them. Replicate until the new process becomes new best practice.
      • Michele Weslander Quaid – US Government Intelligence
      www.fusedlogic.com
    • 50. www.fusedlogic.com
    • 51. www.fusedlogic.com Gov2: Case Studies
    • 52. How do you shift from command and control to collaboration?
      • “ Leaders get the behaviors that they exhibit and tolerate.”
      • Author Larry Bossidy – “Execution”
      • David Wennergren – US Department of Defense
      www.fusedlogic.com
    • 53.
      • Your government = Responsibility to Share
      • Move from the “need to know” mindset to the “need to share” mindset…
      • - Michele Weslander Quaid – US Government Intelligence
      www.fusedlogic.com
    • 54. www.fusedlogic.com
    • 55. www.fusedlogic.com
    • 56. www.fusedlogic.com From: https://dashlink.arc.nasa.gov/static/dashlink/media/topic/Employing_Web_2_0_Ideas_In_Government.pdf
    • 57. www.fusedlogic.com NASA
    • 58. www.fusedlogic.com
    • 59. www.fusedlogic.com NASA
    • 60. www.fusedlogic.com Vending Machine Government! – Donald Kettl
    • 61.
      • Becoming part of a community you serve is not as simple as merely joining social networks and adding a bunch of friends. Your interactions have to be meaningful and authentic. You need to join online communities as a true participant.
      • Tara Hunt (@missrogue) – The Whuffie Factor (p 117)
      www.fusedlogic.com
    • 62. www.fusedlogic.com
    • 63. Jeep treats social networks like another channel www.fusedlogic.com
    • 64. Misses a chance to create a unique community www.fusedlogic.com
    • 65. www.fusedlogic.com
    • 66. www.fusedlogic.com Is your government a Lovemark?
    • 67. www.fusedlogic.com Gov2: What to Do
    • 68. O’Reilly’s Maxims
      • How to Create Government as a Platform for Engagement and Collaboration
      • Embrace open standards
      • Make it simple
      • Design for cooperation
      • Learn from users
      • Lower the barrier to experimentation
      • Culture of measurement
      • Open doors to partners
      www.fusedlogic.com
    • 69. Connect policies with innovation… Green card with every science/engineering diploma. – John Doer www.fusedlogic.com
    • 70.
      • Review policies – most are outdated.
      • Create “rapid adoption policies.”
      • What’s good for one department is good for all departments…
      www.fusedlogic.com
    • 71. Connect. Photo Credit: (cc) eschipul on flickr.com Make a connection
    • 72. How do you engage a decentralized group of citizens?
      • “ National Dialogue Platform”
      • 1.) Taskforce, study group
      • 2.) Citizens help to establish goals
      • 3.) Citizens refine and rate objectives
      • - Alan Cohn – US Dept of Homeland Security
      www.fusedlogic.com
    • 73. Gov 2 - Critical Outcomes
      • Citizen – government gap narrows
      • Collaborative public policy process
      • Increased accountability for government
      • Quality of life improved via innovation
      • Tax spending efficiencies gained
      • Speed up government
      www.fusedlogic.com
    • 74. Takeaway Challenges:
      • 1.) Begin to train everyone!
      • 2.) Turn your dept into one of “living intelligence…” Reuse data in more ways, with more people.
      • 3.) Create at least one crowd-sourcing project within 30 days.
      www.fusedlogic.com
    • 75. www.fusedlogic.com
    • 76. www.fusedlogic.com QUESTIONS?
    • 77. Credits – Special contributions
      • A very special thank-you to Tim O’Reilly, Tara Hunt and Don Tapscott for your contributions in the making of this presentation. You guys rock!
      • Open Government Collaboration, Transparency, and Participation in Practice By Daniel Lathrop, Laurel Ruma Publisher: O'Reilly Media
      • David Wennergren
      • Michele Weslander Quaid
      • Alan Cohn
      • John Doer
      • Jeremiah Owyang
      • NASA – DASHlink team
      • Aneesh Chopra – US Federal Office of Science and Technology
      • http://gov2summit.blip.tv/file/2591923/
      • http://www.horsepigcow.com/
      • http://www.dontapscott.com
      • http://www.whitehouse.gov/the_press_office/TransparencyandOpenGovernment/
      • http://www.futureedmonton.ca
      • http://www.changecampedmonton.ca
      • http://www.slideshare.net/mastermaq/city-of-edmonton-open-data-workshop
      • http://www.tompeters.com/
      • http://techpresident.com/blog-entry/the-obama-disconnect
      • http://www.slideshare.net/mikekujawski
      • http://www.forrester.com/rb/research
      • http://news.discovery.com/space/best-space-probe-photographers-decade.html
      • https://dashlink.arc.nasa.gov/static/dashlink/media/topic/Employing_Web_2_0_Ideas_In_Government.pdf
      www.fusedlogic.com
    • 78. www.fusedlogic.com Walter Schwabe fusedlogic inc. Twitter.com/fusedlogic walter@fusedlogic.com 780-640-9339