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Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
Contextual user research handout part 2
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Contextual user research handout part 2

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Transcript

  • 1. Contextual User Research Part 2 Mumin YuFounder & Principle Consultant, Userxing UXLab Director, iNSIGHT Center 1
  • 2. Wall Walking Generating ideas 2
  • 3. Assembly the team• 6 - 8 people• Product manages, designers, engineers, marketing researchers, sales...• Could include top managers now 3
  • 4. Explain the process 4
  • 5. Read diagram• Do it alone and silently• Read from top down• Ask yourself “if this is what’s going on with the users, how can I improve it?”• Come up design ideas on higher level• Do 2 - 3 rounds 5
  • 6. Read others’ design ideas• Ask yourself “What would make that design idea even better?” 6
  • 7. Write down design ideas• Write on a new orange sticky note• Stick it next to the note inspiring you• Avoid thinking feasibility 7
  • 8. Frequently Made Mistakes• NOT generate ideas• NOT extend ideas• NOT think out of the box 8
  • 9. Hot Ideas Prioritizing ideas 9
  • 10. Assembly the team• 6 - 8 people• Product manages, designers, engineers, marketing researchers, sales...• Better include top managers now 10
  • 11. Explain the process 11
  • 12. Discuss key issues• Think of key issues based on your impression• Support the key issues using the data• Write down the key issues on the poster 12
  • 13. Combine ideas• Scan diagram quickly looking for ideas• Write down ideas that support key issues• Discuss together to combine ideas together 13
  • 14. Write Down Hot Ideas• An idea that capture the imagination of the team• A slogan the team wants to commit to• A metaphor for what the work could be like 14
  • 15. T he virtual classroomconnecting childrenf rom different partsof the world 15
  • 16. Frequently Made Mistakes• NOT think big• NOT sloganize ideas• NOT combine ideas 16
  • 17. Exercise 30 minutes 17
  • 18. VisioningEnvisioning ideas 18
  • 19. Assembly the team• 6 - 8 people• Product manages, designers, engineers, marketing researchers, sales...• Better exclude top managers 19
  • 20. Explain the process 20
  • 21. Assign rolesStorytellers Sketcher Moderator 21
  • 22. Start with one hot idea 22
  • 23. Tell chain story• Define character & scene• Tell story about single interaction• Continue the story for 3 rounds• Clarify detail 23
  • 24. Sketch it down• Do it quickly• Don’t worry about detail• Use text to help if necessary 24
  • 25. 25
  • 26. Frequently Made Mistakes• NOT tell story about design• NOT tell story based on user data• NOT sketch quickly• NOT takes turns 26
  • 27. Do Plus & Minus• Do it when you have created 2 - 4 visions• Write down the vision’s positive attributes• Write down the vision’s negative attributes• Think of solutions for each negative attributes 27
  • 28. Consolidate visions• Break down visions• Add other ideas• Rewrite the story• Storyboard the story 28
  • 29. 29

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