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Business Optimization 
Refactor Your Thinking
About Me 
• Co-founder, Placester 
• Creator, W3 Total Cache 
• Founder, W3 MARKUP 
• Founder, W3 EDGE 
• Founding CTO, Mashable
The Mantra 
No one ever succeeds without the help of 
others. 
- Jay Abraham
Value Creation 
Try not to become a man of success but rather 
a man of value. 
- Albert Einstein
User Expectations 
Customers can't always tell you what they 
want, but they can always tell you what's wrong. 
- Carly Fiona
User Experience 
Design is the fundamental soul of a human-made 
creation that ends up expressing itself in 
successive outer layers of the product or 
service. 
- Steve Jobs
User Interface 
Everything is designed. Few things are designed 
well. 
- Brian Reed
Innovation 
Man's mind, once stretched by a new idea, 
never regains its original dimensions. 
- Oliver Wendell Holmes
Iteration 
Your most unhappy customers are your 
greatest source of learning. 
- Bill Gates
Excellence 
Good design is obvious. Great design is 
transparent. 
- Joe Sparano
Don’t Stop 
Nine out of ten businesses fail; so I came up 
with a foolproof plan - create ten businesses. 
- Robert Kiyosaki
Thanks! Questions? 
@w3edge 
innovationredefined@w3edge.com

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Business Optimization