The Scrum Master's Toolbox
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  • 1. THE SCRUM MASTERS TOOLBOXFlavius Ștef
  • 2. ME ?≈ Flavius Stef≈ 10 years in I.T.≈ Was: – Web Developer – Co-founder – Project Manager – Scrum Master – Product Owner≈ CSM, Agile Coach and Trainer
  • 3. YOU ?
  • 4. THIS TALK ISNTABOUT... SCRUM ≈ Organizing meetings ≈ Managing the backlogs ≈ Writing user stories
  • 5. Its about the thorny issues that come next: Develop yourself – Enable collaboration – Push the team forward
  • 6. DEVELOPYOURSELF
  • 7. I HAVE TO DO ALL THESE THINGS AND I DONT HAVE ENOUGH TIME
  • 8. MANAGETASKS:GTD Others: Personal Kanban, Pomodoro
  • 9. I DONT THINK WE HAVE ANY IMPEDIMENTS
  • 10. AnalysisLEARN ABOUTPROCESSMANAGEMENT Development Testing ← bottleneckOthers: Lean, Kanban
  • 11. I CANT CONVINCE PEOPLE TO BUY INTO MY IDEAS
  • 12. CHANGE MANAGEMENT PATTERNS ≈ Trial Run ≈ Small Steps ≈ Guru Review ≈ ...
  • 13. ENABLE COLLABORATION
  • 14. TEAM MEMBERS AND MANAGERS HAVE DIFFERENT VIEWS ON THE STATUS
  • 15. ≈ BoardVISUAL ≈ MetricsMANAGEMENT ≈ Update daily ≈ Change as you learn
  • 16. PEOPLE COMPLAIN THAT THE MEETINGS ARE USELESS
  • 17. EFFECTIVE MEETINGS≈ Set an agenda: topics, goals, things to decide≈ Invite all stakeholders, send reminders≈ Go before, make sure room is properly set up≈ During ≈ Ensure it ends on time ≈ Park topics not relevant for purpose ≈ Generate next actions list with owners ≈ Confirm mutual understanding at the end ≈ Visual facilitation≈Send notes about plans, next actions to other stakeholders
  • 18. WE ARE NOT TALKING TO ONE ANOTHER
  • 19. BRING ≈ communities of practicePEOPLE ≈ brown bag lunch ≈ team presentationsTOGETHER
  • 20. ALWAYS BE IMPROVING
  • 21. I WANT TO HELP MY TEAM MATES GROW,BUT I DONT KNOW HOW
  • 22. EFFECTIVE FEEDBACK ≈ Michael, may I tell you≈ (Close to the event) something?1. Ask for permission ≈ The last couple of mornings I noticed you were using your cell2. Describe specific phone during the Daily Standup. behavior ≈ When you do that, you send the message that the meeting is not3. Describe impact of important to you and that you dont feel part of the team. In turn, behavior that may affect the way the rest of the team relates to you.4. Discuss next steps ≈ How should we have the daily so that you are more involved?
  • 23. COACHING
  • 24. WE FINISH OUR SPRINTS, BUT WE INTRODUCEMORE AND MORE BUGS
  • 25. TECHNICALEXCELLENCE
  • 26. IN A NUTSHELL≈ DEVELOP YOURSELF ≈ ALWAYS BE IMPROVING – Manage your tasks (GTD, – Give effective feedback Pomodoro, Personal Kanban) – Coach – Learn about process mgmt. – Promote technical excellence (ToC, Lean, Kanban) (reading, dojos, katas, – Gradually influence change conferences) using established patterns≈ ENABLE COLLABORATION – Visual Management (Boards, Metrics) – Facilitate effective meetings – Bring people together (CoP, brown bag, team present.)
  • 27. But Flavius, there are too many!!!
  • 28. START WITH THE ONE THATWOULD HELP YOUR TEAMRIGHT NOWALSO: YOU ARENOT ALONE
  • 29. IMAGE CREDITS● Toolbox – http://www.iconfinder.com/icondetails/43349/512/toolbox_icon● Ashes – http://www.flickr.com/photos/mio_please/258396746/sizes/z/in/photostream/● This is Houston – http://www.flickr.com/photos/nextsentence/2705847513/sizes/m/in/photostream/● Crane – http://www.flickr.com/photos/cncphotos/2679031490/● Iphones – http://www.flickr.com/photos/reticulating/5288349613/sizes/l/in/photostream/● Worried icon – http://www.iconspedia.com/icon/worried-smile--83.html● Football Huddle – http://www.flickr.com/photos/mgoblog/7991662383/● Coding Dojo – http://www.runroom.com/wp-content/uploads/2011/02/coding_dojo_foto2.jpg● Kata – http://www.martialdevelopment.com/wordpress/wp-content/images/jion-kata.jpg● Bitch Please – http://knowyourmeme.com/photos/101781
  • 30. @flaviusstefflavius.stef@mozaicworks.com THANK YOU!