Catalyzing change

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How do you go about changing things? My view is a based on a remix of a few models (innovation diffusion, PDSA, rider/elephant, Virginia Satir, Kotter's 8 steps) + my own experience as a change …

How do you go about changing things? My view is a based on a remix of a few models (innovation diffusion, PDSA, rider/elephant, Virginia Satir, Kotter's 8 steps) + my own experience as a change catalyst.

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  • 1. @FlaviusStef CATALYZING CHANGE 1.0
  • 2. Me 2001-2006 Web Developer 2007-2010 Startup co-founder 2011-2013 Coach and Trainer Agile, Lean, Org. Change
  • 3. 1. BEFORE STARTING 2. FIRST 3. NEXT 4. THEN 5. THROUGHOUT
  • 4. BEFORE STARTING
  • 5. Define the purpose
  • 6. Communicate the purpose Icon: Renaud Mignerey, from The Noun Project
  • 7. Create the team Icon: Björn Andersson, from The Noun Project
  • 8. Create the team http://en.wikipedia.org/wiki/File:DiffusionOfInnovation.png
  • 9. FIRST
  • 10. Train everybody
  • 11. Ensure slack while learning Icon: Jeremy Boatman, from The Noun Project
  • 12. Ensure slack while learning
  • 13. Address both rider and elephant Luis Prado, from The Noun Project Ron Baldesancho, from The Noun Project
  • 14. NEXT
  • 15. Find and promote small wins Matthew R. Miller, from The Noun Project
  • 16. Coach and mentor Videologin.net, from The Noun Project
  • 17. THEN
  • 18. Keep pushing until it's the norm Rohan Gupta, from The Noun Project
  • 19. THROUGHOUT
  • 20. Ac t Do n la P tu S y d
  • 21. WRAP UP
  • 22. BEFORE FIRST Define Purpose Communicate Purpose Create team Train everybody Ensure slack Address rider AND elephant NEXT Find & promote small wins Coach and mentor THEN Keep pushing until it's the new “normal” Plan Do Study Act
  • 23. DARE! You are the professional. Demand respect for your experience.
  • 24. Learn More ● Geoffrey Moore – Crossing the Chasm ● Chip & Dan Heath – Switch ● Linda Rising – Fearless Change ● Jurgen Appelo – How to Change the World ● John Kotter – Leading Change, The Heart of Change ● Google: “The Satir Change model” ● Google: “Plan-Do-Study-Act”
  • 25. Your turn Photo: tableatny on Flickr
  • 26. THANK YOU! Let's keep in touch. I'd love to hear your stories. Email: flavius.stef@mozaicworks.com Twitter: @FlaviusStef Blog: flaviusstef.wordpress.com Slides: slideshare.net/fstef