Staffing the Future

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  • Proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule basedThe ability to respond to unique, unexpected circumstances of the moment – situational adaptabilityWhether its writing a convincing legal statement or creating a new dish out of a set of ingredients –both require novelty and creativityThese skills are likely to be at a premium in the next decade
  • Ability to connect in a deep and direct way, to sense and stimulate reactions and desired interactionsQuickly assess the emotions around them and adapt their behaviours (gestures, tones, words, etc…) accordinglyWork in collaboration with large groups of people from diverse backgrounds and settings
  • The ability to operate in different cultural settingsIn a globally connected world workers are likely to be working in a number of locations and this requires many skills: adaptability, and ability to respond to new contextsResearch tells us that what makes a group truly intelligent is the combination of different ages, skills, working and thinking stylesDiversity will become a core competency for organisations in the coming decade
  • Digital literacyAbility to critically assess and develop content that uses new media forms, and to use these media for persuasive communicationThe next generation of workers will need to become fluent with forms such as video, blogs, podcasts, etc… and able to critically “read” and assess them in the same way that they assess paper/written documents today. Ability to create and edit their own visual presentations and video presentations in the same way that today they do with the written word
  • Ability to work productively, drive engagement, and demonstrate presence as a member of the virtual teamTechnology has made it easier than ever to work, but the virtual world demands a new set of “management competencies”Research shows that engagement techniques based on “gaming” can be quite effective i.e. immediate feedback and a staged series of challengesThe sense of isolation that comes with working virtually will need to be overcome through other means e.g. already organisations are using on-line streams through micro blogging and social networking sites to do this and these will serve as “virtual water coolers”A new terminology for virtual leaders will develop

Transcript

  • 1. The future is already here.Are we ready? _
  • 2. 1990’s Today
  • 3. Celebrity High School Graduation Album ?
  • 4. Really Smart Phones Oak, Mahogany or Virtual Bookshelf?Flipping Channels Faster Hear it First on Social Media!
  • 5. Drivers of the Future
  • 6. Longevity in global life spans AgeIncreasingly people will work long past 65Multiple careersRethink the traditional career pathsDiversity and flexibility for a wellexperienced and vital workforce
  • 7. Technology SMART machines Replacing humans? What are humans good at? Our comparative advantage Entering into new kinds of relationships with machines
  • 8. Data everywhere! DataModel social systems, uncover patterns…Ability to interact with data
  • 9. New MediaTransformation in communicationText to visual modes on mobiles and networksNew levels of transparency in workImplications
  • 10. Superstruct Create structures beyond familiar New technologies and platforms New management theories
  • 11. Globally Connected WorldDiversity and adaptabilityEmerging markets and new consumer setsHeadquarter approachImplications on recruitment
  • 12. Sense Making • Ability to determine deeper meaning of what is being expressed • Higher level thinking skills that cannot be codified; things that machines are not good at doing • Unique insights critical to decision making
  • 13. Creative & Adaptive Thinking• Proficiency at coming up with solutions beyond that which is rote• Situational adaptability• Novelty and creativity• These skills are likely to be at a premium in the next decade
  • 14. Social Intelligence• Ability to connect to sense and stimulate reactions and desired interactions• Quickly assess the emotions and adapt behaviours accordingly• Work in collaboration with large groups of people from diverse backgrounds and settings
  • 15. Cross-cultural Competence• The ability to operate in different cultural settings• Workers are likely to be working in a number of locations and this requires many skills• What makes a group truly intelligent is the combination of different ages, skills, working and thinking styles• Diversity will become a core competency for organisations in the coming decade
  • 16. Computational Thinking • Ability to translate data into abstract concepts and to understand data- based reasoning • Currently we value applicants who are familiar with basic computer applications • The future expectations will shift towards those CVs that include statistical analysis, quantitative reasoning skills, etc.
  • 17. • Ability to critically assess and develop content that uses new media forms, and to use these media for persuasive communication• The next generation of workers will need to become fluent with forms such as video, blogs, podcasts, etc… and able to critically “read” and assess them• Ability to create and edit their own visual and video presentations in the same way they do today
  • 18. Transdisciplinarity • Literacy in and ability to understand concepts across multiple disciplines • The ideal worker of the next decade is “T-shaped” • Its about biologists who have understanding of maths and mathematicians who understand biology • Sense of curiosity and willingness to learn beyond the formal years of education
  • 19. Cognitive Load Management• Ability to manage filter and manage information• Organisations will only be able to turn massive influx of data into an advantage if they learn to effectively focus on what is important• Develop their own techniques to tackle this problem and become adept at utilising new tools to manage the information overload
  • 20. Design • Ability to develop tasks and work processes for desired outcomesMind Set • Opportunities to alter processes and “design” our own approach to work. • “Change the environment, change the brain, change the behaviour” • Workers of the future will need to develop a mind set that recognises the thinking needed to accomplish a task • Able to adjust their work environments in order to enhance their ability to accomplish that
  • 21. Virtual Collaboration• Ability to work productively, drive engagement, and demonstrate presence as a member of the virtual team• Demands a new set of “management competencies”• Engagement techniques based on “gaming” can be quite effective• The sense of isolation will need to be overcome