Who is Frost Consultant Group, LLC

1. Corporate Overview
Advisor. Partner. Confidant.
Frost Consultant Group, LLC For more information, contact
IT and Business Advisory Services
Allen, TX Scott Frost, CEO Serena Forrest, Principal
office: 888-792-7094 office: 214-213-7845 or office: 972-977-9472
fax: 866-421-8248 fax: 866-421-8248 fax: 866-421-8248
www.frostcg.com scott@frostcg.com serena@frostcg.com

2. About Frost Consultant Group (FrostCG)
Frost Consultant Group was formed out of a need several large companies
seeking advice from an independent IT executive. Serving clients for nearly 3
years, FrostCG is a regional professional services firm that helps
organizations solve problems and unlock value. FrostCG delivers a unique
blend of collaborative leadership, problem solving and value creation for
clients across North America. The company has grown by deliberately
selecting only the best performers and is organized into three business units:
! Business Consulting ! Market Focused
! C-level Advisory Service ! Fortune 500 to small &
medium sized businesses
! Technology Consulting
! 100% client references
The purpose of FrostCG is to fill the void between a client’s existing staff and the larger, less
nimble, consulting organizations.
Our mission is to partner with our clients by providing confidential and trusted advisory services
that bring value to their business.
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3. Clients Served By Our Consultants
• PepsiCo
• Achieve Peak Performance
• Avicero, Inc
• Coleman Research Group
• High Touch, Inc
• Thornburg Mortgage Services
• Dallas City Market
• NEC
• Red River Systems
• FedEx Kinko’s
• 7-Eleven
• Pizza Hut
• Adea Solutions, Inc
• Gerson Lehrman Group
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4. Our Competitive Advantage
Seasoned, Capable Consultants:
We focus on the selection of top performing, experienced managers & consultants. Our selection process focuses
on individuals who deliver outstanding results for our clients with the highest level of integrity.
Independent and Objective:
We have no financial relationships with software, technology or outsourcing providers, allowing us to remain
objective in our analysis and decision making.
Value Based Structure:
As a privately-held firm, our cost structure enables us to dedicate experienced consultants to engagements with a
philosophy of sharing the risks and rewards of the value we help to create.
Partner Structure:
We are a privately held owner / operated company. This ownership structure allows us to focus our priorities on
our clients and our people rather than on meeting short term EPS goals for external shareholders.
Results
! Greater value for your fee ! Non-biased advice
! Client-centric behavior ! Experienced consulting teams
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5. Our Capabilities
Frost Consultant Group works to deliver exceptional services. We are composed of senior consultants with backgrounds
in operations management, strategy, organization & people development, and technology, business and quality processes.
Strategy and Corporate Solutions
• Corporate Performance Management • Strategic Vision • Franchise Operations • Business Intelligence
• Performance Measures • ‘1-Page Plan’ Business Alignment • Franchisee/or Relations • Enterprise Capabilities
• Balanced Scorecard • Balanced Scorecard • POS/Back Office Efficiency • Impact Assessment
Advisory and C-Level Transformation and Business
Technology
Solutions Process Outsourcing Advisory
• Management Advisory • Organizational Development • Portfolio Management
• Opportunity Analysis & Assessment
• Retained Leadership • Trouble Project Turn around
• Transition / Transformation Support
• Software/Supplier/Vendor Selection,
• IT Initiative Planning • IT Governance & Support Relations & Negotiations
• Supply Chain / Lean Six Sigma
• Business Alignment • Project Delivery
Technology Solutions
• IT Architecture Advisory • Microsoft .Net • Testing • Staffing
• SOA, SaaS, Cloud • Java / J2EE • SQA • Outsourcing Assistance
• ERP / Apps integration • Website Development • Preparation • Tech writing
5 “Operating at the Intersection of Business and Technology”

6. Driving Real Value
Frost Consultant Group drives value creation into every engagement. To ensure this
outcome, Frost Consultant Group integrates defined benefits realization activities into all
our project to ensure you achieve your business objectives.
! Focus on transformations that directly Establish Deliver Monitor
Expectations Capabilities Results
impacts your company’s results
1) Identify Benefit Opportunities
! Align project deliverables with delivering 2) Establish Expected Results
benefits 3) Secure Business Ownership
! Focus on delivering sustainable results 4) Develop & Track Benefit Measures
5) Monitor & Adjust to Gain Real Value
! Continually evaluate and provide course
corrections based on benefit realization Benefits Benefits
Benefits
Benefits
Realization
Realization Realization Realization
Methods and
Diagnostics Calculator Scorecard
Procedures
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7. Delivery Model
Frost Consultant Group provides services to help improve your operations through distinct
models – we structure our efforts for maximum flexibility to meet our client’s specific situations.
Advisory Services Fixed Fee Time & Materials
 Advisory services for a  Consulting services with  Time & Materials for
specific issue on a part- a dedicated team for a project or specific issues
time basis until resolution pre-defined time period that have lesser defined
 Flexible resources to meet  Adequate resources to scope and impacts
specific tasks solve the problem  Dedicated project resources
 SubjectMatter Experts  Defined timeline and for consistency
advise on an on-call basis budget  SubjectMatter Experts
 Periodic mentoring of  Precision focus on the advise on an on-call basis
client team problem  Allows for scope changes
 Provided in small focused  Single
point of
units of effort accountability
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8. Operating Principles
Frost Consultant Group has created a market-focused approach that breaks the
traditional consulting model and stereotypes.
Frost Consultant Group Operating Principles
Focused on Operations We focus on discovering, designing, and implementing
operational improvements across the enterprise.
We serve local clients with local people allowing us to focus on
Locally Based the task at hand.
We deploy experienced staff that have strong functional,
Seasoned & Capable industry and consulting experiences.
Our model is to teach you “how to fish” - not to do the fishing
Strong Partners
for you.
We don’t have a hidden agenda of positioning ourselves for the
Non-biased Advice next system integration or outsourcing efforts.
We want you to hire us because of the value we bring, not
Value Based because we are entrenched in your organization.
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9. Guiding Principles
What inner-light guides us not only with our client relationships, professional
colleagues, but in the hearts and minds of our family-focused employees?
Frost Consultant Group Guiding Principles
Innovation We focus on bringing innovative ideas to our clients.
Sustainability We focus on bringing innovative ideas to our clients.
Belief in People We trust in the positive intentions and others.
Act Like Owners We act like owners in our business and the business of our clients.
We leave our egos at the door. Listen first, learn our clients
Ears not Egos situations and then provide uniquely collaborative services
Recognition We seek out reasons to celebrate and have fun doing it.
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10. Q&A
How can we help you today?
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