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CHI 2009
  Highlights

August 2009
Table of Contents
Introduction

Research
1. Jan Chipchase Talk
2. Engagement by Design Workshop

Design
3. Student Design ...
Introduction
What is CHI?


The ACM Conference on Human Factors in Computing Systems (CHI) series of
academic conferences ...
Introduction
Goals


- Share what CHI is like
- Discuss how the role of design at CHI is evolving and how frog is influenc...
1. JAN CHIPCHASE TALK




                        5
Robert Fabricant
                                    Design Chair

CHI   Highlights from CHI 2009   © 2009 frog design. co...
Jan Chipchase
                                              Nokia

CHI   Highlights from CHI 2009   © 2009 frog design. co...
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   8
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   9
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   10
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   11
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   12
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   13
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   14
Jan Chipchase Summary


Findings
- Waking up with the city (research team up at 4AM)
- Reading signs and obituaries reveal...
2. ENGAGEMENT BY DESIGN WORKSHOP




                                   16
Engagement by Design
                                            Workshop

CHI   Highlights from CHI 2009         © 2009 f...
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   18
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   19
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   20
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   21
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   22
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   23
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   24
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   25
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   26
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   27
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   28
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   29
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   30
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   31
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   32
Engagement by Design Summary



Findings
- Tracking in itself is a useful part of lifestyle change (diabetes)
- Rewards ne...
3. STUDENT DESIGN COMPETITION




                                34
Jon Kolko
                                 Student Design Competition
CHI   Highlights from CHI 2009            © 2009 fro...
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   36
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   37
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   38
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   39
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   40
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   41
Student Design Competition Summary



Process
- frog is involving design more in the CHI community
- The student competiti...
4. ONE ARMED BANDIT TALK




                           43
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   44
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   45
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   46
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   47
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   48
One-Armed Bandit Summary



Finding
- Archetypes well received as an alternative to Personas.

Process
- Example of how a ...
5. BEAUTY DILEMMA PANEL




                          50
The “Beauty Dilemma”
                                                 Panel

CHI   Highlights from CHI 2009         © 2009...
Bill Buxton
                                 Microsoft Research

CHI   Highlights from CHI 2009      © 2009 frog design. c...
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   53
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   54
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   55
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   56
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   57
Jodi Folizzi
                                 Carnegie Mellon

CHI   Highlights from CHI 2009   © 2009 frog design. confid...
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   59
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   60
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   61
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   62
Beauty Panel Summary



Findings
- In this context, “beauty” is confused between styling and design
- Beauty is culturally...
6. THEORY OF AESTHETICS




                          64
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   65
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   66
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   67
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   68
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   69
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   70
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   71
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   72
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   73
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   74
CHI   Highlights from CHI 2009   © 2009 frog design. confidential & proprietary   August 12, 2009   75
Theory of Aesthetics Summary



Findings
- Defining CHI’s approach to aesthetics has a long way to go (as compared to film...
SUMMARY




          77
Summary



Impressions
- Change is slow, but the Design Track and connection to CHI are evolving
- Framing our work in the...
Summary



For more information:

CHI
- http://www.chi2009.org/

Engagement by Design
- http://ebd.wikispaces.com/

Jan Ch...
Interactive Photo Viewers: Another
                                 group from Japan showed off sandwich-
                ...
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Transcript of "CHI 2009 Highlights"

  1. 1. CHI 2009 Highlights August 2009
  2. 2. Table of Contents Introduction Research 1. Jan Chipchase Talk 2. Engagement by Design Workshop Design 3. Student Design Competition 4. One Armed Bandits Talk Theory 5. Beauty Dilemma Panel 6. Theory of Aesthetics Summary CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 2
  3. 3. Introduction What is CHI? The ACM Conference on Human Factors in Computing Systems (CHI) series of academic conferences is generally considered the most prestigious in the field of hu- man-computer interaction. It is hosted by ACM SIGCHI, the Special Interest Group on Computer-Human Interaction. CHI has been held annually since 1982 and attracts thousands of international attendees. The conference consists of multiple tracks, including: • Case studies • Posters, notes, and academic papers on a variety of topics (ubiquitous computing, visualization, usability and user experience design, etc.) • Workshops hosted by domain experts • Invited panels on relevant topics The number of accepted full papers is slowly increasing and reached 157 accepted papers with an acceptance rate of 22 percent in 2008 CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 3
  4. 4. Introduction Goals - Share what CHI is like - Discuss how the role of design at CHI is evolving and how frog is influencing it - Learn insights from the work presented CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 4
  5. 5. 1. JAN CHIPCHASE TALK 5
  6. 6. Robert Fabricant Design Chair CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 6
  7. 7. Jan Chipchase Nokia CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 7
  8. 8. CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 8
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  15. 15. Jan Chipchase Summary Findings - Waking up with the city (research team up at 4AM) - Reading signs and obituaries reveal cultural values - Researching in the context of poverty provides extreme use cases - Having local interpreters for the culture facilitates understanding Process - CHI is evolving their “Design Track” - CHI is adding more invited, inspirational speakers CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 15
  16. 16. 2. ENGAGEMENT BY DESIGN WORKSHOP 16
  17. 17. Engagement by Design Workshop CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 17
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  33. 33. Engagement by Design Summary Findings - Tracking in itself is a useful part of lifestyle change (diabetes) - Rewards need to be aligned with growth of the system (gaming, social networks) - Playability is more important than usability in gaming - Trans-Theoretical Model for Treatment common reference point (cancer) - Archetype model received well (self-selecting states, modes of downshifting) - Relationship model for system usage over time (all) Process - 12 authors with point of view on Engagement by Design - 10 minute presentations each - Breakout sessions - Present back to the group - Discussing publishing an issue of Interactions Magazine CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 33
  34. 34. 3. STUDENT DESIGN COMPETITION 34
  35. 35. Jon Kolko Student Design Competition CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 35
  36. 36. CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 36
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  42. 42. Student Design Competition Summary Process - frog is involving design more in the CHI community - The student competition is a way to integrate practice with academics (frog, Smart Design on the panel) - This is a transparent example of the process - Started with 125 papers, selected 10 for a poster session, then selected 4 for the presentation with the top three selected for first, second, third place. CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 42
  43. 43. 4. ONE ARMED BANDIT TALK 43
  44. 44. CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 44
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  49. 49. One-Armed Bandit Summary Finding - Archetypes well received as an alternative to Personas. Process - Example of how a design project at frog can be published - Lots questioning - what is “successful” design? - Awards as recognition (e.g., IDSA Gold Award) doesn’t translate well to CHI - As consultants, we face the challenge of “knowing” how our designs progress unless we do a follow-up project, win an award, - To publish “archetypes” as a framework, we would probably need to have 3-5 projects as supporting evidence. CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 49
  50. 50. 5. BEAUTY DILEMMA PANEL 50
  51. 51. The “Beauty Dilemma” Panel CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 51
  52. 52. Bill Buxton Microsoft Research CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 52
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  58. 58. Jodi Folizzi Carnegie Mellon CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 58
  59. 59. CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 59
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  63. 63. Beauty Panel Summary Findings - In this context, “beauty” is confused between styling and design - Beauty is culturally defined - Beauty is difficult to quantify - Empirical study can’t describe successful design - A study based on hypothetical trade-offs doesn’t really answer the right questions Process - Main paper was distributed to 3 panelists - Each panelist was asked to critique the paper in a 10 min presentation - Provided a good discussion, and contextualized the findings CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 63
  64. 64. 6. THEORY OF AESTHETICS 64
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  76. 76. Theory of Aesthetics Summary Findings - Defining CHI’s approach to aesthetics has a long way to go (as compared to film theory, etc) - Cultivating expert judgement is perhaps the best approach - Doing lots of critiques is the best way to develop these skills - “Implications for Design” as part of the submission process should clearly delineate if it is relevant to this design or the practice of Design Process - Discussion evolved out of the alt.CHI forum - Material was iterated on over several conferences - Has helped influence the requirement for future CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 76
  77. 77. SUMMARY 77
  78. 78. Summary Impressions - Change is slow, but the Design Track and connection to CHI are evolving - Framing our work in the context of conferences help validate and contextualize our work - Submitting Design work will be easier and clearer in upcoming years - Conferences such as SXSW or IxDA are less academic alternatives Next year - 2010’s theme: encouraging people to take a walk. - CHI will be in Atlanta, April 10th - Requirements are changing - Have Expert, Invited, and Juried talks - The Design Track is advancing CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 78
  79. 79. Summary For more information: CHI - http://www.chi2009.org/ Engagement by Design - http://ebd.wikispaces.com/ Jan Chipchase - http://www.janchipchase.com/ Interactions Magazine - http://interactions.acm.org/ Papers and presentation Frogsf-fileSV-UsersCeline PeringCHI 2009 papers and frog internal meeting CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 79
  80. 80. Interactive Photo Viewers: Another group from Japan showed off sandwich- size, turtle-shaped “CaraClocks”-- devices that sync when they touch to show related photos. For example, a father, mother, and child could connect their CaraClocks, turn a knob, and see pictures of one another at the same age. The researchers behind the project, from Keio University, say that this can evoke what they call “collective memory.” They also say that CaraClocks can generate various visual parallels between users by CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 81
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