View stunning SlideShares in full-screen with the new iOS app!Introducing SlideShare for AndroidExplore all your favorite topics in the SlideShare appGet the SlideShare app to Save for Later — even offline
View stunning SlideShares in full-screen with the new Android app!View stunning SlideShares in full-screen with the new iOS app!
Make sure you are actually listening The worst thing is to be on Twitter but not actually using Twitter Twitter is not a place for you to just feed information It is a place for you to listen to what others have to say too
2. And that you are actually engaging Respond to people as individuals Have micro-interactions Respond to people and enter into a conversation Ask what they thing and get instant feeback
And make sure what you find out is fed into the rest of the business This isn’t an isolated set of conversations It’s engaging new people in new ways And it’s a quick way of getting the customer voice into the business