3.1 Pick the right software for your audience (More on that in part 4)
3.2 Assume people won’t read the instructions in advance Plan a little extra “getting situated” time Build in “webinar 101” at the beginning Don’t assume tech expertise=webinar expertise
3.3 Use 2 or more monitors First monitor : exploded webinar control panel Second monitor : your displayed screen Third monitor : Twitter, Facebook, email from your mom, etc.
3.4 Have a wingman The wingman… Responds to text chats Repeats questions and assists with sensemaking reminders Helps with technical complications Helps you remember to record sessions and save files
3.5 Assume control Ask people to identify themselves, mute keyboards, etc. Mute people if they’re noisy Redirect discussion when necessary
And remember… Relax! Don’t worry! Roll with it!