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Designing the Ultimate User Experience
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Designing the Ultimate User Experience



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  • 1. • Design lead and Sr UI/UX Architect, Professional Services, Appcelerator• Digital Media Instructor, Rhode Island School of Design, CE• Office hours
  • 2. • Filters• Pattern-Hungry• Rooted in Extremes
  • 3. • The in-action refinement and optimization of hindsight• We know what we need today to help us understand what we will need tomorrow• We live in a time where it is extremely convenient to collect and connect data
  • 4. • Apps, like any product, are experience packages• We must consider end-to-end• From chemistry, to ingredients, to recipe, to cake (is not a lie), to delivery, to nomnomnom
  • 5. • Necessary convergence in technology, where convenience meets resources, but we aren’t yet resource limitless• Personal user comfort and usability testing
  • 6. • Understanding the problems of others helps us gain insight in to the human condition• The more we do this, the better we are at spotting patterns; learning what people fundamentally want and need• Ask questions
  • 7. • In user-centric design, you must consider the user, each step of the way• Enrich with value• Keep it authentic and honest• User value (needs), profiles, and stories help us to define the overall, core experience
  • 8. • Mobility has made technology very personal• Driven by convenience and truly unique experiences• Users are now more aware than ever before
  • 9. • Asymmetrical balance between familiarity and innovation• Skeuomorphism and real life, material metaphors• Compliment with concierge-like services and mechanisms
  • 10. • An awesome experience does not equate to success• Investing in awesome experience is always a positive for the user• Average-to-poor user experience will continue to have an ever- increasing, negative impact on business success
  • 11. • Design for mobility, first• Consider product target platforms• Asymmetrical balance of mainstays and new stuff• Preventing design compromise should be a super high priority
  • 12. • Avoid data and context overload• Make content meaningful and accessible to what the user is currently doing and what they currently need• Navigation and interaction will be largely dictated and influenced by core experience
  • 13. • We should always strive for fun and memorable experiences• Constantly reinforce the pleasure that is derived from inputs and outputs
  • 14. • Increased flexibility• Platform-specific• Improved differentiation
  • 15. • Interaction commitment• CLEARLY identify primary contexts, secondary contexts, and detail contexts• Avoid primary/secondary and detail cross-context• The path should be simple to traverse in either direction
  • 16. • Visualize information architecture and design into a format that a user can understand• How can we allow for the interesting display of and interaction with data?• These are the more obvious opportunities
  • 17. • …not equal• …limited• …diverse, offering opportunities to learn
  • 18. • Make platform the star• The platform is your go-to-guy out in the field• Empower the platform to successfully deliver consistently awesome experiences to your customers
  • 19. • Experience equality is providing the best experience possible, given the constraints of the environment• Everyone is accountable for platform experience
  • 20. • Closely study platform user interface guidelines• Not every documented convention is best for every experience; known or unknown• Break some rules