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Get ready to rumble, in an all-out, crazy series of hiring events for new sales associates; mix that with the ongoing Back-to-School Shopping currently happening at every store here in the valley - each featuring a ton of customers – all shopping like there's no tomorrow…
They haven’t started…pick your store and go get in the front the coming line of applicants!
PS…Be sure to buy one of the world-famous HIRING PALOOZA mugs or tee-shirts @ 50% OFF with your employee discount…if you get hired!
THIS COULD BE YOU? I filled out a paper application, talked with the hiring manager, and was hired the same day. The interviewer asked a few questions about my personal situation, and then said I was hired. I reported in two days later to begin computer-based training, and worked my first shift two days after that.

#job leads, #new jobs, #Phoenix, #employment, #job search, #retail, #food, #food jobs

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  1. 1. COMING SOON TO A RETAIL STORE NEAR YOU… A HIRING PALOOZAGet ready to rumble, in an all-out, crazy series of hiring events for new sales associates; mix that with the ongoing Back-to-School Shopping currently happening at every store here in the valley - each featuring a ton of customers – all shopping like there's no tomorrow… SOUNDS LIKE FUN? FROM THE INSIDE TIPSTER: They haven’t started…pick your store and go get in the front the coming line of applicants! PS…Be sure to buy one of the world-famous HIRING PALOOZA mugs or tee-shirts @ 50% OFF with your employee discount…if you get hired!
  2. 2. From the desk of Bithe U. Handoff Ph.D. Dr. Handoff is a world known expert in hunting down and sniffing out employment trends and clues in the Entry Level Job Market of 2014. According to statistical evidence supplied by the US Department of Labor, Back-to- School is the best opportunity to secure either full-time and/or part-time employment and that those hired during the back-to-school period have a three times greater chance of retaining a position after the holidays. The reality is of this lies in the transient nature of retail employment and the occupation’s summer demographics. Over the coming weeks, retail stores across the valley are set to lose a large percentage of their workers. Remember all those rude teenagers who ran the stores all summer long? Well, in the next couple of weeks they will be gone. History…disappeared! They are all going back to school and most local stores will be empty of most sales associates and cashiers – especially in the mornings and for most of the day. Last week the Used Job Shack ran a special job book issue on Big Store Retail and Back-to-School. This is a good reference tool to use because of the “Used Job Shack Insider” Columns for each store. The Insider is a collect of people who have already gone to the interview, been hired and have selected to share the experience with you…aka…what questions were asked…what you need to know for the interview and/or just the structure of the hiring decision. http://www.linkedin.com/groups/Auntie-Sue-Uncle-Bobs-USED- 4550443?trk=my_groups-b-grp-v NOT REAL PROFESSOR
  3. 3. HIRING “BACK-TO-SCHOOL” PALOOZA PT 2 Dr. Handoff went on to say “When you think about back-to-school you think of big and small retail stores (like we did in last week’s Back-to- School PT 1). If you start and end you thoughts there, you are really missing the dynamics of this labor market and this could cost you the opportunity to return to work.” Dr. Handoff states that almost every service industry employer seeks out and recruits student labor. They do this because this segment of the labor market is known for accepting any type of labor conditions and is (even better) known for accepting even the lowest wage without the need of benefits.
  4. 4. Furthermore, according to Dr. Handoff’s research, here in the Arizona Labor Market, this hiring practice allows employers to generate maximum profits with only minimum exposures to labor lose. ================================================================= From the desk of Yusuf Whatzcat Ph.D. Dr. Whatzcat is a well know labor market researcher who is most remembered for his 2012 study on economic non-viability of cats in the American Labor Market. Dr. Whatzcat’s most recent survey of the local service economy shows that due to the industry’s hiring paradigm, the labor shortage created by the yearly Back-to-School transition period, many seemingly unrelated segments of the retail economy fall victim to a critical labor shortage as the employers lose their short-term transitional employee base. Across the board, from mid-July to mid-August, every segment of the retail economy faces the need to replace the students who are in the process of returning to school. Dr. Whatzcat concludes that this is the best window of opportunity for job seekers to enter the retail labor market. “This is a short window of massive hiring events that have traditionally spun out of control to where you have respectable seniors battling other job seekers for a place in the long employment lines. Dr. Whatzcat offers the suggestion to start applying in the weeks before Back-to-School to avoid crowds.
  5. 5. A HIRING PALOOZA #2 In last week’s Used Job Shack we did a 100 page edition on Back-to- School Hiring at the big box retail stores. Yesterday we did Back-to- School hiring for the small stores and today, we will focus on the restaurant (fast food) and food service industry. This market runs from Burger King to some of the finer restaurants (that specialize on breakfast and/or lunch). This will also include to some existent hotels, resorts and specialized venues. The rules are simple and the hiring game places importance on availability – especially early morning to mid-afternoon availability. MOST EVERYONE IS OVER-QUALIFIED… • MOST COMPANIES START HIRING AT 16 YEARS OLD • MANY ENTRY-LEVEL RETAILS JOBS REQUIRE NO EXPERIENCE BUT REQUIRE GOOD PEOPLE SKILLS, PEOPLE WHO LIKE TO HELP OTHER PEOPLE AND THAT HAVE AN INTEREST IN WHAT THE STORE SELLS. • CASH HANDLING AND/OR GOOD MATH SKILLS ARE A PLUS – ESPECIALLY IF YOU ARE GOING TO BE A CASHIER. SPECIAL SKILLS THAT HELP YOU GET HIRED: • AVAILABLE TO WORK MORNINGS AND/OR DAY SHIFTS – they do not need you later in the day, in the evenings nor many times on the weekends – as they have the teenagers and college kids to work those shifts. • ALTHOUGH, PEOPLE WITH “OPEN AVAILABILITY” GET SELECTED FIRST
  6. 6. Kentucky Fried Chicken KFC Job Application Online KFC application online is extremely popular. It is the world's most popular chicken restaurant chain known as Kentucky Fried Chicken and mostly famous for the founders "original recipe." Every day, nearly eight million customers are served around the world. KFC online application is easy to fill out. They are hiring nationwide. Fill out a KFC job application because KFC jobs are in abundance and has more than 11,000 restaurants in more than 80 countries and territories around the world. KFC is part of Yum! Brands, Inc., which is the world's largest restaurant system with over 32,500 KFC, A&W All-American Food™, Taco Bell, Long John Silver's and Pizza Hut restaurants in more than 100 countries and territories. http://www.jobswithkfc.com/ FREE COUPONS: http://www.kfc.com/coupons/ LOCATION(S): http://www.kfc.com/storelocator/Default.aspx?address=Enter address USED JOB SHACK INSIDER… Cook at KFC - Accepted Offer Interview Details – The hiring process was different in my area, but that could be because our stores are owned by the Harmon Company. From what I understand,
  7. 7. the Harmon Company is the only company to do this (meaning other KFC's) type of hiring. During the first interview, I was talked to by the hiring manager. Once that was over, like any other interview, I was called in for a second. The second interview, however, was recorded on a tape recorded. Same lady interviewed me, same questions, but the answers would be listened to by somebody hire up. From what Orientation told me, there are right ways and wrong ways to answer those questions. They are looking for a specific type of employee and based of those answer, you are either that type of person or not. Again, this is only with the KFC I work at. Not sure if the other ones record the second interview as well. Interview Question –When they asked me if I ever used my feelings/emotions to take advantage of a situation. --------------------------------------------------------------------------------- Team Member at KFC - Accepted Offer Interview Details –They ask you questions. They are not very hard, just the basic questions you would accept. The interview is not hard at all. However, the manager told me that they only hire people who smile during the interview. So just smile like the world is a happy place. Interview Question –There is no hard question. -------------------------------------------------------------- Team Member at KFC - Accepted Offer Interview Details –Open interviews every Saturday. Just walk in and get an interview. After my first interview, I did not get a call back until 6 months later which then I was interviewed again. This time with a tape recorder. Got called a week later saying I got the job. Interview Question –I can't remember the questions exactly but a lot of them were situational questions! FREE E-BOOK COPIES OF THE USED JOB SHACK! Visit our Job Board for all the newest jobs, TIPS and SECRET INTEL about Real Jobs from Real Employers who need to hire a Real Worker. http://www.linkedin.com/groups/Auntie-Sue-Uncle-Bobs-USED-4550443?trk=my_groups-b-grp-v
  8. 8. Cashier at KFC - Accepted Offer Interview Details –Interview was short no real personal questions. Did not ask why I wanted to work. No real personal connection to anything. There was also so much going on once hired no one was actually doing hands on training to teach how to do things by code. I got a book and was told that it would teach me everything that i needed to know. Interview Question –I was not really asked any questions besides how I found out about the job. ---------------------------------------------------------------- Cashier at KFC - Accepted Offer Interview Details –If your application or resume is chosen you will be called in for an interview with either the manager or the co-manager. The interview consists of a series of basic questions about yourself and your personality and customer skills. If the person interviewing you likes your answer you will then be hired. Interview Question –All the questions were typical interview questions. Nothing difficult or unexpected. It is important to smile and seem happy! ---------------------------------------------------------------- Team Member at KFC - Accepted Offer Interview Details –I applied via the usual online procedure, I got a call next day, I went to the interview, store owner took my interview, they put an big emphasis at my appearance, make sure you go there with properly dressed up, no matter which company your applying for you should be formal at interviews, that give an extra impression, Then with couple of questions, I got hired on that day. Interview Question –All questions was typical questions, tell me about yourself, background and whether you would be able to do late. They wanted to make everything straight regarding whether you would continue or not stating the fact that you have to inform them a bit earlier once you want to leave. ---------------------------------------------------------------------------
  9. 9. Online Del Taco Part Time Job Application Del Taco job application is highly recommend as it is a chain of North American fast-food restaurants specializing in Mexican-style offerings, as well as American foods such as burgers, fries, and shakes. Del Taco is led by President Shirlene Lopez, and is headquartered in the city of Lake Forest, California. Their primary rival is Taco Bell. Originally named Casa Del Taco (House of the Taco), the first Del Taco restaurant was founded in Yermo, California in 1964 by Ed Hackbarth. On the restaurant’s first official day of business, Del Taco made $169. In 1964, Hackbarth partnered with real estate broker David Jameson.
  10. 10. Success of the first restaurant led to three in Barstow and a fourth restaurant in Corona (the first Del Taco with a drive-thru window). Dick Naugle, who installed the kitchen equipment in the Corona store, was impressed by the design and joined Hackbarth and Jameson in the fledgling business. In 1966, the trio founded Red-E-Food Systems, Inc. with the idea of franchising the Casa Del Taco brand. That same year, the original Del Taco sun logo was created and in 1967, Del Taco introduced their famous bean and cheese burrito with green or red sauce to their menu. Before long, the restaurants were being founded throughout Southern California. http://deltaco.com/page42.html LOCATION(S): http://www.deltaco.com/locations.html USED JOB SHACK INSIDER… Cashier at Del Taco - Accepted Offer Interview Details –i was lucky enough that my manager hires a lot of people that i could just walk in and get an interview, which is now why i am only getting 4 hours a week... Interview Question –Describe yourself in one word.
  11. 11. Cashier at Del Taco - Accepted Offer Interview Details –Basically go in for the interview. He will ask you to fill out a form and then proceed to provide the company ethics, values, etc. Afterwards, he will give you options of where to train and the logistics. He will call you with when to start. Interview Question –None. Chances are they will talk more than you General Occupation at Del Taco - Accepted Offer Interview Details –I put an application in online and I got a call back the next day and went to put in an application in person and talked to Danna in person then got a call the next day with the job offer and I took it because I was in need of a job. Interview Question –when I was asked if I was a cartoon character which one would I be? ---------------------------------------------------------------- Any Open at Del Taco - Accepted Offer Interview Details –I walked into Del taco actually to get breakfast. I had dropped off an application a few months earlier. So i was at the counter and talking to the GM. I asked him if they were hiring. He stated we always take applications. I said well I already put one in he said to put in another application, so I did. He called me the next day for an interview and had a questionnaire he used during the interview. Within minutes I was very relaxed as he was very easy to talk to. I was called the day after the interview and hired. Interview Questions • What would my previous boss say about me? • How did you handle a customer complaint on a previous job? Negotiation Details –there really was no negotiation I had been without work for 6 months and was just happy to have a chance to prove myself. I was offered a shift leader position within a month of getting hired. I work hard. I go the extra mile because I love my job. I swore 25 years ago that I would never go back to fast food but here I am and I couldn’t be happier.
  12. 12. Arby’s Job Application Online Arby's job application- Arby's was founded in Ohio in 1964 by Forrest and Leroy Raffel, who believed there was a market opportunity for a fast food franchise based on a food other than hamburgers. The brothers wanted to call their restaurants "Big Tex," but that name was being used by an Akron business. Instead, they chose the name "Arby's," based on R.B., the initials of Raffel Brothers (and the initials for "Roast Beef"). In 1993 Arby's was acquired by Triarc companies. This resulted in further changes with the market fresh lineup being introduced in 2001 that included deli style sandwiches and salads. A further expansion of the line occurred with wraps introduced in 2003. This was further expanded in 2007 with the toasted sub line. Arby's part time job applications, they're always looking for dedicated men and women to join their team. Take a look at the current job opportunities to see if working for their fast-paced and exciting restaurant company is right for you. When you work a part time job for Arby's you will find they are a place where innovation is the order of the day, respect is a must, and teamwork is part of the fun. http://www.arbys.com/careers.html LOCATION(S): http://www.arbys.com/store-locator.html
  13. 13. USED JOB SHACK INSIDER… Crew Member at Arby's - Accepted Offer Interview Details –I submitted a paper application in person. The Store Manager was there when I turned it in and they made an interview date right then. The interview was easy, no real tough questions were asked. The store manager (the interviewer) recognized that I had no prior experience in any job so instead of asking me situation-based questions they asked about my personality and my volunteer experience. I'd like to think I got the job on my own merit but it's important to note that at that time they needed new hires quickly because they had just fired a number of employees. The manager told me I got the job and asked me when I'd be ready to start, which was basically after I got myself some black pants and non-slip shoes. That day they scheduled my training for the following week. Interview Question – • Why Arby's and not another fast food restaurant?
  14. 14. Crew at Arby's - Accepted Offer Interview Details –I was called in for an interview by the assistant manager. I was asked general questions about me, why I wanted to work for the company. Overall I felt like the interview went well. I went home and a few hours later the assistant manager called to schedule a second interview with the general manager for the following week. I went in and gave it my all, I was asked the same questions but I felt more challenged. He asked me questions I hadn't thought of. This was one of the best interviews I had Interview Question – • Where do you see yourself in 5 years? ---------------------------------------------------------------------- Cashier at Arby's - Accepted Offer Interview Details –I handed in my application and had an interview on the spot. It was about 20 minutes long. The general manager said he normally doesn't do this but I seem like a nice girl and I hold myself very poised, then offered me a job. The General Manager was very nice and considerate. Interview Question –Describing what I like to do in my free time. ----------------------------------------------------------------------- Sales Associate at Arby's - Accepted Offer Interview Details –Applied online for a sales associate and within a week I received a call back. The interview was very quick and easy. Most of the questions were centered on being able to count money and if you have any thing going on which requires you to be on time. I was offered the job right after they interview ended. Good starter job, but would not recommend if you plan on being there for more than a year. Interview Question –No difficult questions. ----------------------------------------------------------------------
  15. 15. Server/Greeter at Arby's - Accepted Offer Interview Details –I responded to a "Help Wanted" flier posted on the door of an Arby's restaurant and asked one of the employees for an application. After filling out the application and returning it to the manager in a prompt manner, I received a call for an interview. The interview took place at the restaurant and focused mostly on my previous work history. It was a very short, standard, low pressure interview. A day or two later, I received a call from the manager offering me a position. Interview Question –The most difficult questions centered on what I would do in the case of a difficult customer or my comfort level in preparing sandwiches in a prompt manner. I believe there was also a question about what I would consider to be my greatest strengths and weaknesses. ------------------------------------------------------------------------ Backline Closer at Arby's - Accepted Offer Interview Details –They called me in and just gave me the job, I’m thinking because they were desperate. Which in my opinion is a terrible way to hire? Because of this I worked with many annoying people. The store manager was cold and had no personality, when I had asked about healthcare and/or sick time, she was rude. As if I was asking for something that would never be deserved, she said you’re not going to be full time...two weeks later I was working six days a week for a whopping 36 hrs. Interview Question –The applications have a personality test, very irritating. ------------------------------------------------------------------------ Fast Food Worker at Arby's - Accepted Offer Interview Details –When I first applied for the job, I was required to fill out an application form like most other applications including my phone number so they could contact me if they wanted to give an interview. About 1 week later, they called my phone and asked me if I would be able to come in for an interview the next day and I said yes. Basic questions were asked including repeat questions from the application form as well as new questions involving computer skills and other things.
  17. 17. LOOKING TO HIRE 140 EMPLOYERS TO STAFF THEIR 61 LOCATIONS THROUGHOUT ARIZONA • Why is all this effort worth it? Take a look at the salary chart… need we say anything more? • Did ya know that 97% of all managers started at the counter! • This is a company where you can enter with no experience & build a great career up to $129k/year! • Or you can get another dead-end job that didn’t require you do some prep work and research! One of the many reasons why Chipotle is unlike other fast food companies is the fact that nearly all of the leaders are promoted from our crew. Many restaurant companies hire "professional" managers to run their restaurants and almost never look to their crews for new leaders. But last year at Chipotle, 97% of our general managers were promoted from our crews and because our company is growing, there's plenty of opportunity. It's a lot of hard work, not recommended for someone collecting a check!!! Countless people who came simply looking for a job now find themselves leading dozens, or even thousands of people while enjoying a career…
  18. 18. IT IS CRITICAL TO GETTING HIRED You MUST watch and take notes on each of the videos…they will ask you questions about them and they will send you home if you have not watched…really!!!! http://careers.chipotle.com/en-us/careers/get_rolling/get_rolling.aspx http://www.youtube.com/watch?v=j28bdq-q9l0 FARMED & DANGEROUS http://www.chipotle.com/en- US/default.aspx?type=default
  19. 19. FOOD WITH INTEGRITY http://www.chipotle.com/en-us/fwi/videos/videos.aspx THEY DO TALK ABOUT THIS AT THE INTERVIEW! CURRENT OPENINGS Complete openings here… http://jobs.chipotle.com/ Countless people who came simply looking for a job now find themselves leading dozens, or even thousands of people while enjoying a career that is totally fulfilling, fun, and financially rewarding beyond anything they thought possible. It's pretty simple: If you work hard, you'll get noticed and before you know it, you'll be on a roll. When Steve Ells started Chipotle back in 1993, he only intended to open one restaurant—not a chain of more than 1,200. Because of that, he broke all of the rules and Chipotle became a new kind of fast food restaurant. In fact, we do just about everything differently and it starts with the people we hire to work in our restaurants. We've learned that experience in other fast food restaurants isn't of much value at Chipotle. That's because we really cook food at Chipotle. And that's just the beginning of what we do differently. Our Crew members learn what they need to do on the job and in turn; they become the future leaders of our company. It's on-the-job training like you have never had before. http://www.chipotle.com/en-us/chipotle_story/chipotle_story.aspx
  20. 20. USED JOB SHACK INSIDER: WHAT IS IT LIKE TO WORK THERE? “Hard work truly pays off and Chipotle will teach you success in the industry” Manager (Current Employee) - I have been working at Chipotle full-time for less than a year Pros – Great advancement opportunities. I've had 3 promotions in management in less than a year! • Great benefits. • Free food during work shifts. • Proud to work for this particular restaurant chain. • Great people and products. Advice to Senior Management – Upper area management has been good to us. There are and always will be lazy in-store managers using their crew to pull all the weight. Don't be that manager everyone talks bad about! Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company ====================================================== IT'S A LOT OF HARD WORK, NOT RECOMMENDED FOR SOMEONE COLLECTING A CHECK!!! “They hand everything to you, Are you willing to work for it?” -SERVICE MANAGER (CURRENT EMPLOYEE) ================================================
  21. 21. TESTMENT:I have been working at Chipotle full-time for more than a year Pros – You can get to any position (Kitchen Manager, Service Manager, Apprentice, General Manager, and Restaurateur etc.) as long as you try your best every day. • Free food every day you work • Good morals (food with integrity) • Supports your community by making fund raisers and making coupons only available at local events. • Wants YOUR friends to work there • Teaches you real culinary skills and proper food handling • Provides employees with a lot of benefits Cons – IT'S A LOT OF HARD WORK, NOT RECOMMENDED FOR SOMEONE COLLECTING A CHECK. The company will fire you if you don't want to move up after a certain amount of time once in management. It's one of those jobs that need to be taken seriously, it's a team effort. One weak link and your day are going to suck. High pressure job, people seem to get very dramatic when things start to get tense Makes you look silly because you take a fast food job seriously hahaha! Advice to Senior Management – Keep Rocking guys! You guys are making a huge difference! Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company ==================================================== USED JOB SHACK INSIDER: THE INTERVIEW PROCESS... Crew Member - I applied online and the process took 2 weeks - interviewed at Chipotle Interview Details –I applied online and within a
  22. 22. week was called to schedule an interview the next day. I dressed in black dress pants and a nice blouse for the interview and arrived 10 minutes early for the manager to begin it about 10 minutes later than expected. He had the formal interview sheet with questions and asked me to tell him about myself, what my friends would say about me, what I know about Chipotle and it I had the 13 characteristics they look for and why. I would suggest researching the company a bit so you can tell them what you know. After the interview he scheduled a follow up with the GM the next day. At that interview I arrived 5 minutes early and waited about 20 minutes to be interviewed by a manager and an apprentice. They had no interview sheet and asked me questions about myself, past experiences, the company's history and what I wanted to do with my future. The interview was relaxed and a great experience and they left me to discuss. About 5 minutes later they offered me a job and there was negotiation with my wage and I am very pleased with the result. The interview process was positive and very professional. INTERVIEW QUESTION – • Tell us about yourself. • What do you know about Chipotle? • What do you want to do in your future? • How would your friends describe you? Crew Member - I applied online and the process took 1 week - interviewed at Chipotle Interview Details –I applied online and within a couple days received an email saying they would like to interview me. I went to the interview and it was with the apprentice. He was really nice and the interview was short and easy. He said he would set up a 2nd interview but this time with the Restaurateur. The 2nd interview was surprisingly a group interview; there were 6 other girls in the interview. Basically the restaurateur just asked a question and we all went around
  23. 23. answering them. All the questions were basic and not hard. Mainly just questions about yourself. Ex: • Why do you want to work here? Oh and they will ask questions about what you know about Chipotle. Just make sure you know what Food with Integrity means. You can find all that stuff on their website. She then said we would get an email or call saying if we got the job. I received a phone call later that day saying I got the job! I've been working there for 3 months now and love it! :) Interview Question –None. All were basic and simple questions -------------------------------------------------------------------- Crew Member - I applied through an employee referral and the process took 2 days - interviewed at Chipotle. Interview Details –Easiest way to get a job at Chipotle is through a referral, which was exactly my case. My friend told me to come by at 5:00 pm to speak with the General Manager. The GM handled me the application, after he would look through at my application right in front of me and ask brief questions about my work experience. Then later that day the GM called and we set-up a formal interview. We sat down and he started asking about why I want to work at Chipotle, What I like about Chipotle, and What do i know about Chipotle... After answering those questions positively he said that it was me smiling is the reason he would consider hiring me. Then after we set up a second interview... In the second interview, all he asked is if I’m willing to move up in the company and i said yes and he offered me the job... Interview Question – • How many times do you wash your hands when you go to the bathroom? --------------------------------------------------------------------- Prep Cook - I applied in-person and the process took 3 weeks - interviewed at Chipotle. Interview Details –Initially they called for another family member to come in for a group interview. I stole the interview. Came in the next
  24. 24. day, they sit you in a large circle and go one by one asking about experience, why they should hire you, what you know about the company, what you know about the culture. It ended up being 8 of us reiterating the same online info about Chipotles culture, owner, how it started, why. Etc. I handed them my resume and told them after the group interview that I wasn't called in but I came anyway. They told me to come back tomorrow for a second interview because it showed charisma. After the second interview it took close to 2 weeks for them to call me in to fill out paperwork for the hiring process. ====================================================== Interview Question –No question was difficult, you will need to know a good amount of info on the company and have it memorized. ==================================== Negotiation Details –No real negotiation, it's a great process. --------------------------------------------------------------------- Anonymous Employee - I applied through other source and the process took 4+ weeks - interviewed at Chipotle. Interview Details –I received an email about a job fair for Chipotle. I attended the job fair through Snagajob. They basically had me fill out an application and when I turned it in they had a manager interview me. I really didn't know much about Chipotle at all, so the manager gave me the spiel about how Chipotle started and Food with Integrity. If you are friendly and not shy, I think they will still hire you. Interview Question – • Why do you want to work for Chipotle? Negotiation Details –Negotiation was easy for me. I asked for 8.50, and I got offered the job at 8.50. ----------------------------------------------------------------------
  25. 25. Crew Member - I applied online and the process took 5 days - interviewed at Chipotle. Interview Details –I applied online and a few days later I got an email inviting me to the job fair being held at the location. I got there about 15 minutes early and had to put my name and phone number on a list along with 6 other people who had come for interviews. After about 30 minutes one of the crew members came out and took the first person on the list to a booth for a 1 on 1 setting interview (which I appreciated since I would hate to do a group interview and compete for attention and answers). My turn came and it actually turned out to be a really fun interview as she seemed interested in learning about who I was as a person and not some drone that needs to list my qualifications in order to impress her. SHE ASKED ME THREE QUESTIONS I WAS EXPECTING: • Why do you want to work at Chipotle? • Tell me something about yourself, what do you like to do? • And do you know anything about Chipotle's history? They are absolutely guaranteed to ask what you know about the company’s history so be sure to read a few things about Steve Ells and 'Food with Integrity' on the site. They'll also tell you about the history in more detail after asking so stay responsive during that. The rest of the interview we talked about ambitions and what it is like working at the specific chipotle and how close the crew is. It became a really comfortable interview for the both of us; it was cool having such a mutual bond in such a short time. Honestly, I think the most important qualities you need to have for the interview is being comfortable with yourself, embracing what you're into, and emphasizing what you can bring into the chipotle team and that you will be able to get along with everyone. It was like a 20 minute interview and by the end she told me to come back the next day to have a second interview with the manager.
  26. 26. The next day I arrive and another person from the interviews the previous day came in shortly after me. We actually were the only two who talked to each other the previous day so it was cool that we seemed to be the 'final two'. We were talking about our interviews and comparing what we were asked (same exact stuff) and what we answered as we waited for the second interview. The manager finally came out with another employee and they interviewed us both together which I didn't really think I would like, but we kind of played off each other’s answers so it became more of a team effort which was cool. The questions were basically the same as the previous days, the only new one being, "What are 3 qualities that describe you?" She asked about our availability and asked if we had any questions. Then she and the other employee went in the back to discuss and shortly three other employees came to talk to us and get to know us. They told us about their positions and the busiest days/times and asking us questions about our lives. I think they were mainly trying to see if we were easy to get along with and likable. I'm assuming we were because when they left to go to the back, the manager came back and said she was hiring both of us. It was a really easy process actually. Just try to show you have a personality and that you can work in a team setting. Interview Question –Before my first interview ended, she asked "What superhero would you be if you could choose?" ---------------------------------------------------------------------- Crew Member - I applied online - interviewed at Chipotle Interview Details –I put in my application. About a week later I was called in for an interview. I went for my interview and was interviewed by a group. It was the manager and two crew members. It lasted for about 10 minutes at the most. A couple days later I was called back in for another interview. There, I was interviewed by a manager in training and she decided I could meet the crew. So, I went in the back and talked to everyone. After that, they said they would call with a decision. No more than a week later I received a call saying I was
  27. 27. selected for employment. I went back to the store about a week later to fill out paperwork. After that I waited about a week and a half to get called in for orientation. I went and a week after that I was called with a start date. Interview Question –They always ask why you shouldn't be hired. It's a trick question. Just tell them why they should hire you --------------------------------------------------------------------- Crew Member - I applied online and the process took 1 week - interviewed at Chipotle. Interview Details –Interview went great for me! The only two things I didn't like were that they emailed me the day of the interview at around 12:00 pm, asking that arrive at the restaurant for 4:00 pm. That was more than enough time to get prepared, but had I not checked my email, I would've missed my window of opportunity. My other concern was that when I did show up (15 minutes early), I had to wait around a bit longer than 4:00 before the hiring manager came out to interview me. I'm not complaining, considering I really wanted the job, but I felt like if I stuck to the set time, they should too. Aside from that, I was interviewed by 2 managers, one was the actual hiring manager and the other was in training (He did most of the talking.) That lightened my load since he was in training and this was my first job interview. Everything went very smoothly after that. His very first question/request was, "Tell me about yourself." Easy enough, I talked about school, sports, volunteering, one of my hobbies, and a couple of my strengths. Me bringing up school brought up a concern on their behalf of whether or not I'd be able to commit to the hours laid out for me, but I told them it wouldn't be a problem and explained why. They seemed understanding enough; they didn't even mind if I was late sometimes so long as I notified that at least that morning in advance.
  28. 28. The other manager asked me questions regarding my knowledge of the company. I owned that part of the interview considering I had done my research on the Chipotle website before showing up. An important point there is, "Food with Integrity" which is basically Chipotle's program for ensuring fresh meat and veggies for the franchise. (AT SOME STORES – THIS KNOWLEDGE IS A DEAL MAKER OR A DEAL BREAKER…BE FOREWARNED!) She also asked why I wanted to work for Chipotle and I was honest and sincere (as you should be), so that was just as easy as talking about me. Both managers seemed impressed overall, constantly smiling and laughing with me. At the end of the interview, they told me they would email me a response later that day or early the next morning. I got my "Congratulations and welcome to Chipotle!" email about 2 hours later. Interview Question –Though I wouldn't call it "difficult or unexpected", they asked if I was familiar with Food with Integrity ----------------------------------------------------------------------------------------------------- THE BRAND NEWEST USED JOB SHACK INSIDER: Doing the application correctly (RULE NUMBER FOUR) is the key to getting called for an interview. This is so critical and important because their computer doesn’t blink nor blush. It is a stone cold application killer. You either have all the key words and phrases spelled out in your application or you are not qualified. People who have put in multiple applications before learning Rule Number Four had failed to get called. Recently we had an applicant take the time to learn and fine tune Rule Number Four (she had previously applied with no luck) and as soon as they submitted their application , every store this side of the Mississippi were calling them to come in for an interview. Furthermore to how critical doing the application correctly is, (there is some question about this but, it does makes sense) going out to the store will not help if
  29. 29. the computer screener didn’t approve you. This means that you could have ten years’ experience but, if the computer didn’t count enough key words or phrases, you were not put on the list that the managers see when they log into their system. Rule Number Six is as critical to getting you hired. Everyone who has been hired in part because they came prepared as they had done their homework and many times knew more about the company than the manager who hired them. Research is so critical to you passing the interview. You need to also answer the question(s): • WHY DO YOU WANT TO WORK HERE? (Saying you need a job is just right pitiful) • WHERE DO YOU SEE YOURSELF GOING WITH THE COMPANY? (they like non-destructive ambition and willingness to grow with the company…say it in personal, human terms not business gobble goop) You will know that you are a finalist if you get asked to come back and have lunch with the store crew. The manager wants to see if their opinion about you is correct and how well you play with others in a business-social setting. The best tip here is to be yourself and see if you like them – remember it is a two-way street. =======================================================================
  30. 30. Restaurant Team Member Crew Description Building the perfect burrito - and having fun doing it - is the first step to building your career at Chipotle. Sharpen your customer-service and teamwork skills, learn to make great food and get ready to grow. Our Crew members take pride in preparing and serving Chipotle’s delicious food. They know that in order to do this right, they need a clean and organized work area. By consistently following the proper recipes and procedures, and adhering to Chipotle’s high standards regarding food preparation, cleaning and sanitation, teamwork and customer service, they help to ensure that the Chipotle customer experience is always the best it can be. Crew members get to learn about and work at a variety of stations: Tortilla, Salsa, Prep, Grill, Expo, and Faxpeditor. In each area they’re greeting and interacting with Chipotle’s customers directly, making their meals, while portioning out the ingredients to our standards. Crew members’ responsibilities require them to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to take on tasks they see that need to get done, and pitch in to help their teammates. In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to: Food Prep • Completing hot and cold food preparation assignment accurately, neatly, and in a timely fashion • Following recipes accurately and maintaining food preparation processes such as marinating, seasoning, and grilling meats; chopping herbs; dicing, cutting, and slicing vegetables • Preparing food throughout the day as needed, anticipating and reacting to customer volume • Maintaining appropriate portion control and consistently monitoring
  31. 31. food levels on the line • Maintaining proper food handling, safety, and sanitation standards while preparing food Customer Experience • Providing a friendly, quality customer experience to each Chipotle customer • Working toward understanding and articulating Food With Integrity Miscellaneous • Consistently and accurately using prep sheets, Road Maps, cleanliness list, and station checklists • Following Chipotle sanitation standards including washing cookware and utensils throughout the day • Cleaning equipment, as assigned, thoroughly and in a timely fashion according to Chipotle sanitation guideline The ideal candidate will: • Have the ability to develop positive working relationships with all restaurant personnel and work as part of a team by helping others as needed or requested • Have the ability to speak clearly and listen attentively to guests and other employees • Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments • Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service • Be able to adapt to changing customer volume levels with a sense of urgency • Have the ability to demonstrate a complete understanding of the menu • Be able to follow instructions for recipes and sanitation guidelines • Have the ability to be cross-trained in all areas of the kitchen and line • Have the ability to communicate in the primary language(s) of the work location • Have a high school diploma
  32. 32. Primary Location : AZ-Phoenix-City Scape-(01684) Work Locations : City Scape-(01684), 11 West Washington St. Suite 140 Suite 140. Phoenix 85003 ================================================== GO BACK AND USE RULE NUMBER FOUR TO PULL OUT THE KEY WORDS AND PHRASES YOU WILL NEED TO CORRECTLY DO THE APPLICATION… • HOW MANY DID YOU FIND? • HOW MANY OF THOSE WHERE IN YOUR KILLER RESUME? • DO YOU REMEMBER HOW THE COMPANY’S COMPUTER WILL DETERMINE IF YOU ARE QUALIFIED? • DID YOU QUALIFY? ================================================== LET’S SEE WHAT ONET SAYS? http://www.onetonline.org/ 35-3022.00 - Counter Attendants, Cafeteria, Food Concession, and Coffee Shop http://www.onetonline.org/find/match/1/35- 3022.00?s=Dishout Summary Report for: 35-3022.00 - Counter Attendants, Cafeteria, Food Concession, and Coffee Shop Serve food to diners at counter or from a steam table. Sample of reported job titles: Food Service Worker, Cafeteria Worker, Crew Member, Cafeteria Server, Food Service Assistant, Line Server, Server, Cafe Attendant, Cafe Server, Cafe Worker
  33. 33. TASKS • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change. • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions. • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. • Balance receipts and payments in cash registers. • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  34. 34. • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. • Replenish foods at serving stations. • Brew coffee and tea, and fill containers with requested beverages. • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. TOOLS & TECHNOLOGY Tools used in this occupation: • Cappuccino or espresso machines — Cappuccino makers; Espresso machines • Carbonated beverage dispenser — Carbonated beverage dispensers; Soda machines • Commercial use blenders — Blenders; Milk frothers • Commercial use dishwashers — Commercial dishwashers; • Commercial use food slicers — Commercial food slicers; Slicing machines • Commercial use ranges — Electric ovens; Electric stoves; Gas ovens; Gas stoves • Electronic funds transfer point of sale equipment — Credit card machines; Credit card processing machines TECHNOLOGY USED IN THIS OCCUPATION: DATA BASE USER INTERFACE AND QUERY SOFTWARE — Data entry software POINT OF SALE POS SOFTWARE — Aldelo Systems Aldelo for Restaurants Pro; Foodman Home-Delivery; Plexis Software Plexis POS; RestaurantPlus PRO Knowledge
  35. 35. CUSTOMER AND PERSONAL SERVICE — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. ENGLISH LANGUAGE — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. SALES AND MARKETING — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Skills ACTIVE LISTENING — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. SERVICE ORIENTATION — Actively looking for ways to help people. SOCIAL PERCEPTIVENESS — Being aware of others' reactions and understanding why they react as they do.
  36. 36. SPEAKING — Talking to others to convey information effectively. CRITICAL THINKING — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. READING COMPREHENSION — Understanding written sentences and paragraphs in work related documents. ABILITIESORAL COMPREHENSION — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  37. 37. NEAR VISION — The ability to see details at close range (within a few feet of the observer). ORAL EXPRESSION — The ability to communicate information and ideas in speaking so others will understand. SPEECH RECOGNITION — The ability to identify and understand the speech of another person. SPEECH CLARITY — The ability to speak clearly so others can understand you. PROBLEM SENSITIVITY — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  38. 38. WORK ACTIVITIES PERFORMING FOR OR WORKING DIRECTLY WITH THE PUBLIC — performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. COMMUNICATING WITH SUPERVISORS, PEERS, OR SUBORDINATES — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. GETTING INFORMATION — Observing, receiving, and otherwise obtaining information from all relevant sources.
  39. 39. SELLING OR INFLUENCING OTHERS — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. ESTABLISHING AND MAINTAINING INTERPERSONAL RELATIONSHIPS — Developing constructive and cooperative working relationships with others, and maintaining them over time. JUDGING THE QUALITIES OF THINGS, SERVICES, OR PEOPLE — Assessing the value, importance, or quality of things or people. IDENTIFYING OBJECTS, ACTIONS, AND EVENTS — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. MAKING DECISIONS AND SOLVING PROBLEMS — Analyzing information and evaluating results to choose the best solution and solve problems.
  40. 40. ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF PRODUCTS, EVENTS, OR INFORMATION — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. INSPECTING EQUIPMENT, STRUCTURES, OR MATERIAL — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  41. 41. WORK CONTEXT SPEND TIME STANDING — How much does this job require standing? Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people? WORK WITH WORK GROUP OR TEAM — How important is it to work with others in a group or team in this job?
  42. 42. CONTACT WITH OTHERS — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? SPEND TIME USING YOUR HANDS TO HANDLE, CONTROL, OR FEEL OBJECTS, TOOLS, OR CONTROLS — How much does this job require using your hands to handle, control, or feel objects, tools or controls? INDOORS, ENVIRONMENTALLY CONTROLLED — How often does this job require working indoors in environmentally controlled conditions? FACE-TO-FACE DISCUSSIONS — How often do you have to have face-to-face discussions with individuals or teams in this job? SPEND TIME WALKING AND RUNNING — How much does this job require walking and running? DEAL WITH EXTERNAL CUSTOMERS — How important is it to work with external customers or the public in this job? DEAL WITH UNPLEASANT OR ANGRY PEOPLE — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? JOB ZONETitle: Job Zone One: Little or No Preparation Needed Education: SOME OF THESE OCCUPATIONS MAY REQUIRE A HIGH SCHOOL DIPLOMA OR GED CERTIFICATE.
  43. 43. Related Experience: Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before. Job Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job. Job Zone Examples: These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, construction laborers, continuous mining machine operators, and waiters/waitresses. SVP Range: (Below 4.0) EDUCATION Percentage of Respondents about Education Level Required 75% - Less than high school diploma 24% - High school diploma or equivalent 01% - Some college, no degree INTERESTS: Interest code: RSE REALISTIC — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the
  44. 44. occupations require working outside, and do not involve a lot of paperwork or working closely with others. SOCIAL — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. ENTERPRISING — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. WORK STYLESCOOPERATION — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  45. 45. SOCIAL ORIENTATION — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. CONCERN FOR OTHERS — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. DEPENDABILITY — Job requires being reliable, responsible, and dependable, and fulfilling obligations. ATTENTION TO DETAIL — Job requires being careful about detail and thorough in completing work tasks. LEADERSHIP — Job requires a willingness to lead, takes charge, and offer opinions and direction. SELF CONTROL — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. INTEGRITY — Job requires being honest and ethical. STRESS TOLERANCE — Job requires accepting criticism and dealing calmly and effectively with high stress situations. ADAPTABILITY/FLEXIBILITY — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  46. 46. WORK VALUES RELATIONSHIPS — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non- competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  47. 47. SUPPORT — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. WORKING CONDITIONS — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. RELATED OCCUPATIONS 35-2011.00 Cooks, Fast Food 35-2015.00 Cooks, Short Order 35-2021.00 Food Preparation Workers 35-3021.00 Combined Food Preparation and Serving Workers, Fast 35-3041.00 Food Servers, Non-restaurant 35-9011.00 Dining Room and Cafeteria Attendants and Helpers 35-9031.00 Hosts and Hostesses, Restaurant, Lounge, and Coffee 41-2011.00 Cashiers ========================================================================= STARTED IN 2008… GENERAL MANAGER 2012 Q: Why did you make the decision to work at Chipotle? A: I had my own business running a daycare but I decided to relocate to Arizona because I wanted change in my life. It was difficult to find work because people did not want to give me a chance. I walked in to Chipotle expecting them to say no like everyone else but instead the General Manager said you have something that we are looking for.
  48. 48. Q: How long did it take you to be promoted? A: I remember when I was approached about becoming a Kitchen Manager. I was surprised that someone who had no experience could become a Manager. I thought it was a joke. Once I became a Kitchen Manager it took me about 18 months to become a General Manager and now I am on the path to become a Restaurateur. Q: What advice do you have for someone interested in Chipotle? A: I would tell them that they could not have picked a better company to want to work for. That they are in for an opportunity that could change the way they think about a fast food restaurant and the quality of food that they are serving. Q: What is your favorite menu item? A: My favorite is the veggie bowl with brown rice, pinto beans, corn salsa, green tomatillo salsa, red tomatillo salsa, cheese and guacamole. Q: How has Chipotle impacted your life? A: Chipotle has taught me so much but I think the biggest thing that I have learned is that I can do anything. Chipotle has trained me to not compromise my standards at work or in my personal life. Hard work and determination does not go unnoticed and that this is truly a company that is about changing people lives. WHAT DOES “A” GAME MEAN? Your “A” Game means that you prepared for this interview and that starts back at doing the application correctly using RULE # 4 and its formula for getting the full job description (from employer or from ONET), tearing it apart for key words and phrases which then you immigrate into your actual job description to insure that you are covering the skills and abilities that the employer needs (not necessarily what you have done – what you have done is not important if the employer doesn’t want or need. Do not confuse experience, job
  49. 49. titles with skills and abilities). Create a narrative utilizing the phrases, words and abilities (that the employer is looking for) so that it is an easy and understandable read. Now transfer this narrative from your application back into your job descriptions on your resume – so now you know what you have? You have a Killer Resume for the job that you are applying for and it perfect matches up with all the skills and abilities that the employer is going to hire. ------------------------------------------------------------------------- The next step in preparing you “A” Game is to do your homework! You need to invest 10-20-30 or whatever you need to research the following questions: • “Who are they?’ • “What do they do?” • “Why do they do everything the way that they do?” • “Where do I fit into this picture?” (The job you applied for and how well you meet the employer’s standards) ------------------------------------------------------------------------- It is critical to know enough about the company (not just a fact or two) to be able to carry on an intelligent conversation about the questions above. The first and last question that will be asked is “Tell me what you know about my company?” If the job is a restaurant, then print out and commit to memory the menu. This is critical because the largest part of your training (if hired) is to teach you they menu. If you already know the menu, how much training will you need? Get it now? Dress to your own version of “dress for success” which is for most entry or re-entry jobs going to be AZ Casual (khakis and polo shirt on the formal side or clean jeans and a non-logo Tee-shirt for laborer positions.” Finally, realize that you are now prepared with you “A” GAME; you have assembled an impressive argument(s) as to the fact that you are who/what the employer was looking for.
  50. 50. EL POLLO LOCOMon-Sun 10a-10p (STRANGLY DIFFERENT APPLICATION PROCESS) Located at Priest between Baseline & before the US 60 overpass. Located on the East side of the center at the corner of Priest Drive & entry 2 of Arizona Mills Circle. “Our company is a great place to work because of the training, respect and open communication. And I love working with my manager because we’re encouraged to share ideas for making our team stronger and better. Overall, it’s a cool place and it doesn’t feel like work.” - April Walker, Crew FOOD PREP ASSISTANT Do you love to help prepare great-tasting and nutritious food? Then Food Prep Assistant is the position for you! From preparing our delicious salsas to marinating chicken, you will learn to prepare food that you can be proud of. Our food is healthful and prepared fresh daily. Other duties may include keeping guests satisfied with a clean dining room and a well-stocked salsa bar.
  51. 51. CASHIER Do you love to smile and provide great customer service? Then Cashier is the position for you! As a Cashier you will provide friendly and courteous service by greeting each guest with a smile and making them feel welcome. You may be asked to run the drive-thru station and work with a team to deliver fast and efficient service. Either way, your job will be to ensure great guest service 100% of the time! COOK Preparing “perfect pollo” doesn’t just happen by accident. It takes a dedicated cook who is dependable and eager to learn. If that’s you, then we’ll provide solid training to help you succeed! Our cooks provide fresh, great-tasting chicken throughout the day. This is a job you can take pride in! After all, “perfect pollo” means El Pollo Loco chicken is done just right!
  52. 52. HOW DO I APPLY FOR A RESTAURANT JOB? Employment applications for restaurant positions are accepted online only. From our website, choose Management or Crew, give us your background information, and complete the online assessment. This will help us find the job that’s right for you. https://elpolloloco-careers.clickandhire.net/index.cfm?action=hourly.descriptions HOW DO I KNOW YOU RECEIVED MY APPLICATION? After completing all steps of the online application, an e-mail will be sent to you confirming that we have received your information. WHAT IS THE INTERVIEWING PROCESS? The Area Leader or Restaurant Manager will review your application and contact you by e-mail or phone if your experience, availability and skills closely match the position specifications. During the interview process, you will have the opportunity to speak with at least two people who will work closely with you. For some management roles, you will be invited to spend a few hours in the restaurant to see if the job is the right fit for you. We will advise you of any next steps. https://elpolloloco-careers.clickandhire.net/index.cfm?action=hourly.descriptions
  53. 53. At El Pollo Loco, we go to crazy lengths for authentic, delicious food day in and day out. We know it’s our dedicated employees who are the driving force behind our success. We all share a passion for excellence, quest for results and desire to maintain the highest industry standards making El Pollo Loco not just an exciting place to work, but a collaborative, challenging and, of course, delicious one. 4102 E Thomas Rd , Phoenix, AZ 85018 1.47 miles | Restaurant #3760 5009 Arizona Mills Circle , Tempe, AZ 85282 6.60 miles | Restaurant #3619 221 E Dunlap Ave, Phoenix, AZ 85020 7.79 miles | Restaurant #3587 2410 W Northern Ave, Phoenix, AZ 85021 8.28 miles | Restaurant #3759 5130 S Mcclintock , Tempe, AZ 85282 8.44 miles | Restaurant #3566 949 N Dobson Rd , Mesa, AZ 85201 8.70 miles | Restaurant #3584 5009 W Mcdowell , Phoenix, AZ 85035 8.95 miles | Restaurant #3755 4325 W Bethany Home Rd, Glendale, AZ 85301 9.02 miles | Restaurant #3762 1036 S Country Club Dr, Mesa, AZ 85210 11.02 miles | Restaurant #3761 6535 W Indian School Rd , Phoenix, AZ 85033 11.07 miles | Restaurant #3756 510 E Bell Rd, Phoenix, AZ 85022 12.48 miles | Restaurant #3758 2253 E Baseline Rd, Gilbert, AZ 85234 14.44 miles | Restaurant #3763 5810 W Bell Rd, Glendale, AZ 85308 15.53 miles | Restaurant #3561 4091 S Gilbert Rd, Gilbert, AZ 85297 18.35 miles | Restaurant #3578 1715 S Power Rd, Mesa, AZ 85206 19.69 miles | Restaurant #3757 EDUCATE YOURSELF…SHOW THEM YOU ARE SERIOUS… http://www.elpolloloco.com/promotions/ http://www.elpolloloco.com/our-food/ YOUR CHEAT SHEET…THE FULL MENU DOWNLOADS HERE: http://www.elpolloloco.com/contentAsset/raw-data/cebff180-f0da-4191-8fb5- 5b9fde144f9a/fileAsset/60b05583-dac3-4b5d-85e8- 98103f667f67?force_download=1&filename=EPLWeb%20Menu%20414R.pdf
  54. 54. By 1980, the very first American El Pollo Loco opened on Alvarado Street in Los Angeles. The rest is history. http://www.elpolloloco.com/about-us/ HERE IS YOUR Ph.D. LEVEL TRAINING…READ THESE…THEY MAY MAKE YOU A MANAGER… http://www.elpolloloco.com/about-us/press-releases.html DON’T LIKE TO READ…WATCH IT THEN! KFC Prank Call to El Pollo Loco (too funny…) http://www.youtube.com/watch?v=Jyn7iDJQnyQ&list=UUJKYXr84f_ ZxiBJgc-F54OQ&feature=share&index=4 El Pollo Loco threw down the chicken war gauntlet more than a week ago challenging KFC to the Taste the Fire® taste test with a hotline to set up showdown at 1-877-EPL-STEVE. THESE ARE BOTH REAL CALLS. https://www.youtube.com/user/OfficialElPolloLoco THE GATEKEEPER HERE IS A COMPUTER… OK Campers! This is starting to look like a company to work for…Why they don’t make it easier to get a job….we do not know? Since you got to get pass the computer to get to see these cool people (maybe they are worried that you are KFC Spies?) and since the computer is a one-trick pony, trained only to look for and count key words, you are gonna need our old friend ONET ONLINE to gather up those key words and phrases. http://www.onetonline.org When the employer’s job description doesn’t help you get your application pass the gatekeeper. When you can’t find the key phrases and words to fill-in-the-spaces you need to get your application recognized, then ONET ONLINE will be your BFF for this job search.
  55. 55. Take the time to do the research, take the time to do the application correctly and you stand a chance of leaving unemployment behind. It all starts with you going to ONET ONLINE and remembering that you only have unemployment to loose! USED JOB SHACK INSIDER…El Pollo Loco THIS IS A SPOILER ALERT!!!! SOME STORES TAKE WALK-INS...FIND OUT WHICH AND GO SEE THEM... Cashier Interview - I applied in-person and process took 1 week Interview Details – Walked in restaurant and requested a paper application. Filled it out and turned it in directly to the manager right then and there. A couple days later got a phone call to set up an interview at the restaurant in the morning. Dressed in business attire and got to the interview 15mins early. She asked me for proof of authorization to work in the US and asked questions about the food industry etc. I showed her my resume and she showed me some paper work etc. She said she would give me a call if I got the job. That same night I got a phone call to be told I got the job. The next couple days I went in for more paper work and initial training. Interview Question – None, Simple basic questions. Negotiation Details – With no past experience I took the starting 8/hr. pay.
  56. 56. Cashier Interview - I applied online and the process took 1 week Interview Details – Got a call for an online application, the manager asked me about my previous employment, which I had none? I got the in-person interview that week. The manager was nice, and after a few questions I got the job. I had to go in and get the background check and then then my first day was a few days after that. So it was a pretty simple process. Had to sign a lot of papers the first day, and read all the procedures, but after the background check day, you get paid for the time you spend there. Interview Question – They were all pretty basic, just kind of have a decent idea of the food at El Pollo Loco before going in, because i had never been, but i went before hand to check it out. And know that this isn’t like McDonalds or Del Taco, El Pollo Locos get soooo busy, you won’t believe the lines. =============================================================== Cashier Interview - I applied in-person and the process took a day Interview Details – I was interviewed by the general manager and ask me a set of questions. Interview Question – How would you describe a great customer service? =============================================================
  57. 57. Taco Bell Shift Lead Hourly Job Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. http://jobs.tacobell.com/apply/ MUST WATCH VIDEOS IF YOU REALLY WANT THE JOB…SERIOUSLY! http://www.youtube.com/user/TacoBellCareers ================================================================== Working at Taco Bell means loving the food, and joining a high-energy team that serves 3 million customers every day. Whether it's at headquarters or in the restaurant, everyone is passionate about delivering the best, Mexican-inspired food. Work at Taco Bell, and share the love. 586 OPENINGS IN ARIZONA REMEMBER THIS CAMPERS! “We aren’t just another job in fast food; we offer Restaurant careers and we Live Mas.”
  58. 58. PHOENIX OPENINGS: Team Member - Cashier & Food Prep Job 4304 W Indian School Rd Team Member - Cashier & Food Prep Job 1802 South 7th Street Team Member - Cashier & Food Prep Job 1220 North 51st Ave Team Member - Cashier & Food Prep Job 8645 N. 7th St. Team Member - Cashier & Food Prep Job 3517 W Glendale Ave Team Member - Cashier & Food Prep Job 3502 W Van Buren Team Member - Cashier & Food Prep Job 2430 E. Beardsley Rd. Team Member - Cashier & Food Prep Job 725 W. Southern Avenue Team Member - Cashier & Food Prep Job 5825 S 35th Ave Member - Cashier & Food Prep Job 2450 E Indian School Rd Team Member - Cashier & Food Prep Job 419 West Bell Road Team Member - Cashier & Food Prep Job 4751 E Shea Blvd Team Member - Cashier & Food Prep Job 4815 East Warner Team Member - Cashier & Food Prep Job 4850 N. 99th Ave Team Member - Cashier & Food Prep Job 7440 S 7th St Team Member - Cashier & Food Prep Job 34906 N Valley Parkway Team Member - Cashier & Food Prep Job 3101 E Thomas Rd Team Member - Cashier & Food Prep Job 12223 N Cave Creek Rd Team Member - Cashier & Food Prep Job 1501 E Bethany Home Rd Team Member - Cashier & Food Prep Job 2601 North 44th Street Team Member - Cashier & Food Prep Job 4430 South 48th Street Team Member - Cashier & Food Prep Job 2435 E Bell Rd Team Member - Cashier & Food Prep Job 15604 S 40th St Team Member - Cashier & Food Prep Job 2465 E Baseline Rd Team Member - Cashier & Food Prep Job 1909 West Deer Valley Rd Team Member - Cashier & Food Prep Job 2660 W. Thunderbird
  59. 59. Team Member - Cashier & Food Prep Job 4209 W Bell Rd Team Member - Cashier & Food Prep Job 1004 N. 24th St. http://jobs.tacobell.com/en-US/find/Restaurant/Xjfp-jf647 ============================================================== MENU: This is a critical factor that will get you hired or send you home. Study the main menu and know the specials if you really want to impress them! http://www.tacobell.com/food/tacos TIPSTER: UMOM CAMPERS, The applications are on the table. Fill it out, select the closest store and go in person (2-4 pm) and be prepared (do your homework) as this is the difference between hired in days versus weeks for online applicants. ================================================================ USED JOB SHACK INSIDER…TACO BELL… Taco Bell Cashier Interview - applied in-person Interview Details – Interview went well. Asked a few questions about why would I make a good team member and if I had any other work experience. Asked when I was available to work. Interview Question – Nothing was difficult about the interview.
  60. 60. Service Champion Interview - applied in-person and the process took a day Interview Details – It was probably the easiest interview I've ever been in. I went into the store to ask if they were hiring, and a shift leader sat down and just had a normal conversation with me. Didn't even ask any questions. Just carried on about customers being crazy that day. Then the GM came out and asked when I could work and if I had any experience (which I didn't.) Then he told me to go buy dickies black work pants and non-slip shoes and show up the next day to get paperwork filled out. Left the company and came back 6 months later with different managers, and they didn't even interview. Old employees I'd worked with just said "Hey I remember you!" And I was given the job without questions. Interview Question – • What you can do. There wasn't anything difficulty. -------------------------------------------------------------------------- Taco Bell Cashier Interview - applied in-person process took 3 weeks Interview Details – I went in for the interview not knowing what to expect the interview was with the general manager and the assistant manager. The general manager seemed to be very nice and polite and had a smile on his face the whole time will the assistant manager seemed pretty angry and seemed like she didn't want to be there. Interview Question – • Name one time where you had to stay positive even though it was hard to. It was something like that.
  61. 61. Team Member Interview - I applied online and the process took 1 week Interview Details – The interview was really simple. The manager just asked me things like what my best qualities are why I wanted to work there, the longest I've ever worked at one place, and what shifts I was available. It felt very relaxed and comfortable and only took maybe 15 minutes. Probably one of the best interviews I've ever had. Interview Question – The only thing they asked that kind of threw me off was what I thought teamwork meant, specifically in a job at taco bell. I said something about it being important to have a positive attitude, but I guess the "correct" answer is "working together to achieve a common goal. ------------------------------------------------------- Crew Member Interview - I applied online and the process took 2 weeks Interview Details – Depending on your district or franchise you can have as many as 3 interviews (One with the assistant store manager, second with the store manager, and third with the district manager). If not you will probably do an interview with just the store manager. Interview questions were basic, they would ask what is your availability, why do you want to work for this company, tell me about yourself, past work experience. Interview Question – • Why do you want to work for us? ------------------------------------------------------- Shift Lead Interview - applied online and the process took 2+ weeks Interview Details – My hiring interview was at a local taco bell store. I was being interviewed by the district manager; she was 30 minutes late
  62. 62. to the interview. I was dressing in black slacks, a navy polo and a jacket. She was dressed in a track suit. On first glance, she commented that my attire does not make it seem like I was even interested in the job. She then proceeded to ask me scenario questions, when dispute questions arose, I answered, "That would have to depend on my training as to how the company would like me to handle that situation." That was not an acceptable answer and I was told to choose something different. After the interview, I was offered a job 10 cents lower that what I was asking, and then told my training store was a 45 minute drive. Interview Question – • If a customer came in to the store, said they were just in the drive thru and then threw a burrito at your face, what would you do? ================================================================= THE DOG DAYS OF YOUR JOB SEARCH There comes a time when that no matter how much you try to get a new job, it starts to seem to be the bone that got away. There is a time when no matter what you say, the answer seems to always be “NO.”
  63. 63. There comes a time when no matter how many of those 1000’s of killer resumes you sent out seems to never get you a response of an interview. Maybe, it is time to stop doing what you are doing and discover a better way. Maybe, it is time to reboot your all job search with new ideas and methodologies. Stop and think about it. If you are trying to reinvent the wheel to make a wagon to get a horse to ride into town, then it might be time to forget that and put on your walking shoes and start walking to town. Here at the used Job Shack, we have spent over two years in helping you unlearn most of what you ever knew about looking for work. We have shown you great and innovative ways to beat the job search system. It is not hard. In fact, it is easy once you learn the basic rules of how the system works. Then it becomes easy to turn your job search into interviews and interviews into jobs. According to Dr. “Wolie” Will Bitetem, a regional employment expert that advises us here at the Used Job Shack, agrees that the job market has changed and that the old, 1950’s ways (that many still teach) of getting a job will actually prevent you from going to work. Dr. Bitetem says that people, society and what is acceptable to us has changed very much from the 1950’s when Dress for Success was a blue suit and killer resumes were magical in getting you a job. These days (for entry level or re-entry jobs), to spent time and effort (money) to create a killer resume is a total waste of your time. Entry jobs are just that, they hire 16-year-olds (how much experience do they have?) and do not need you to have experience. What they do need is some skills and abilities or for you to DR. “WOLIE” WILL BITETEM
  64. 64. demonstrate that you are serious about doing (learning) a specific job, that you have the availability and will show up to work on schedule. A resume is not request, needed or wanted by these employers. They want to see you not a resume. A killer resume (for these jobs) might cost you any of these jobs because it disconnects you from the entry-level job because it clearly shows that you are over qualified. If you are over qualified, then the employer will ponder why you are downgrading yourself, they will question how good you really are, they will wonder how long you will retain an interest in work at this entry-level job. Dr. Bitetem says that it is better to spend your time (efforts) in making yourself a better candidate – do this by doing your homework on the company (for restaurants, study the menu & reviews), take the time you need to find out what skills the employer needs and only after that do you dress up in clean clothes and go over to introduce yourself to the employer. PS….Remember that is what we have been teaching you for two years now. ============================================================== https://www.hrapply.com/bashas/AppIndex.jsp “LOCALIZE YOUR JOB SEARCH AND YOU CAN ENHANCE YOUR CHANCES OF GETTING HIRED…” - A TIP FROM FOOD CITY STAY WITHIN 5 MILES OF YOUR NEIGHBORHOOD
  65. 65. NOW HIRING @ CITYSCAPE (DOWNTOWN PHX.) ALL POSITIONS ARE OPEN… Potbelly Sandwich Shop got its start as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, word got out about our craveable toasty sandwiches, and we couldn’t contain the irresistible Potbelly vibe and food to simply one location. Today, there are more than 270 Potbelly Sandwich Shops serving neighborhoods in 18 states, plus Washington DC. The unique Potbelly experience is created by simple, fresh and tasty food, live local music, eclectic décor and friendly employees whose mission is to make people really happy. Associate 20th & Camelback, 2131 E. Camelback Road, Phoenix, AZ 85016 (6 Locations) A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, ... http://www.potbelly.com/Company/CareerOpportunities.aspx
  66. 66. Associate- Backline Coordinator 20th & Camelback, 2131 E. Camelback Road, Phoenix, AZ 85016 (4 Locations) Apply The Backline Coordinator manages and organizes backline business while monitoring shop trends with a focus on People, Customers, Sales and Profit. When not focused on Backline Coordinator responsibilities, he or she may also be assigned to other Associate duties within the shop. http://www.potbelly.com/Company/CareerOpportuniti es.aspx Associate- Food Prep 20th & Camelback, 2131 E. Camelback Road, Phoenix, AZ 85016 (5 Locations) An Associate in charge of Food Prep will be in charge of just that slicing and prepping meats, cheeses, and vegetables so we are ready to make sandwiches and salads for our customers. When not focused on Food Prep, he or she may also be assigned to other Associate duties within the shop. http://www.potbelly.com/Company/CareerOpportuniti es.aspx Delivery Driver 20th & Camelback, 2131 E. Camelback Road, Phoenix, AZ 85016 (5 Locations) Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy http://www.potbelly.com/Company/CareerOppo rtunities.aspx http://cdn.potbelly.com/compan y/images/careers_video.png
  67. 67. Musician 20th & Camelback, 2131 E. Camelback Road, Phoenix, AZ 85016 (4 Locations) Music has been an important part of the Potbelly experience since we first opened in 1977, and we wouldn’t have it any other way. Our musicians’ positive energy and great song selection make our customers really happy. We love popular tunes of the 70s, 80s, and 90s and today performed with an upbeat vibe... http://www.potbelly.com/Company/CareerOpportunities.aspx Associate 7th and McDowell, 534 W. McDowell Road, Phoenix, AZ 85003 (6 Locations) A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time... http://www.potbelly.com/Company/CareerOpportunities.aspx MENU: http://www.potbelly.com/Food/OurMenu.aspx?s ubPage=Sandwiches Associate- Food Prep 7th and McDowell, 534 W. McDowell Road, Phoenix, AZ 85003 (5 Locations) An Associate in charge of Food Prep will be in charge of just that slicing and prepping meats, cheeses, and vegetables so we are ready to make sandwiches and salads for our customers. When not focused on Food Prep, he or she may also be assigned to other Associate duties within the shop. Essential... http://www.potbelly.com/Company/CareerOpportunities.aspx
  68. 68. Associate CityScape, 1 East Washington Street, Suite 170, Phoenix, AZ 85004 (6 Locations) A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time... http://www.potbelly.com/Company/CareerOpportunities.aspx USED JOB SHACK…POTBELLY… Pot Belly Associate Interview – I applied online and the process took a day Details – I'll post this by steps I was hired for the new potbelly crew and since I know they are opening 2-3 more potbelly stores this year in this should help everyone 1- Fill out the application online 2- there was a job fair for potbelly from 8am-9pm (GO AS EARLY AS POSSIBLE) 3-in the job fair there was a paper application (only fill it out if you did not do the online application) 3- Go with a smile and dress to impress (yes there was actual people in jeans and sneakers) 4- there were three people interviewing (main owners, and 2 general managers) 5- the potbelly interview was very easy people these are the nicest people you'll ever meet, it felt like a conversation and not an interview
  69. 69. OK NOW QUESTIONS 1- They'll look at you resume(BRING YOUR RESUME/COVER LETTER) and ask for you to give a quick explanation on your past jobs, school…etc.… 2- Potbelly sometimes have stressful situations, explain a stressful situation that you had to overcome? 3- Sometimes in potbelly something’s are not finished, explain a situation where you were not able to finish an assignment/duty? 4- Explain a situation where a former employee complained about you? 5- Explain a situation where you had a disagreement with another employee/employer? 6- Explain a situation you had to overcome? 7- Explain a time where you reached a goal? 8- Explain a situation where you pleased a costumer? 9- Explain a situation where you received great costumer service? 10- Will there be any changing situations with you for the next few months? 11- What days are you available? 12- Why are you interested in potbelly? Don't be nervous in this interview, they are not looking for robots, and this is not an office job. They can care less on how many jobs you had in the past if you can't explain the job. DO YOUR RESEARCH ON POTBELLY, if you go like" uh..........uh" when they ask you why you want to work at potbelly then you are not getting the job. ====================================================== Associate Interview - I applied online and the process took 2 days Interview Details – • Why do you want to work at Potbelly? • What do you believe to be the Potbelly Advantage? • What is your opinion of great customer service?
  70. 70. • What do you think makes Potbelly different from other fast- casual restaurants? • What do you think diversity is? NOTE: EASY ANSWER IF YOU DID YOUR HOMEWORK! ============================================================== Store Associate Interview - I applied through other source and the process took 2 days Interview Details – The hiring process was quite simple, casual, and relaxed. Once hired, the training was thorough and extremely helpful. This is a new store and upon opening, Potbelly has a 'dream team' crew of existing employees from other stores that stay with the new employees for a couple weeks for training. They instruct the orientation, provide hands-on practice, and stay at the store for 1-2 weeks after opening to assist with operations. Interview Question – Nothing I can think of. ============================================================= Team Member Interview - Applied online and the process took 2 weeks Interview Details – The establishment was quick to get back to me; however, the interview was long and seemed like a repetitive barrage of storytelling type-questions. They make you reference a dozen different references to things like "the time you displayed leadership." Otherwise, the contact was very, very nice. Interview Question – • Why do you want to work here? - This is often the most difficult question at fat-food type restaurants like this. What should you say? I LOVE MAKING FOOD FOR MEAN PEOPLE? ============================================================== Sandwich Artist Interview - Applied online and the process took 5 days Interview Details – It was very casual, they asked me some basic questions.
  71. 71. Associate Interview - I applied through an employee referral and the process took a day Interview Details – I luckily knew someone on the inside to give me a high recommendation. Sadly I had applied multiple times despite being told by said employee I was basically promised the job for I had previous work experience. My application was lost twice by the management but finally I got the chance to sit down with the General Manager. He briefly looked over my application only to see my availability and school completed. He wanted to know more about me and what I could bring to the company and their store more than anything else. I told him how dedicated I was to working and doing my best to help out the team. He was impressed on my abilities at my previous job and hired me on the spot. I took a $.10 pay cut for the hiring rate of $8.00 for non-previous food related jobs and I know they give +$.50 for any employees who have worked the food industry before. They are more interested in you and your work ethic than they are about where you have worked and contacting your employers. Interview Question – • What can you bring to our team, and are you a team player? ============================================================== WARNING: BEING HIRED DOES NOT MEAN YOU WILL WORK! MANY FACTORS TIE INTO YOU GETTING HOURS WITH THEM…ALSO, KNOW THAT THEY REQUIRE AN EXPENSIVE UNIFORM REQUIREMENT FOR BANQUET SERVICES – TUXEDO PANTS AND ECT… SOME PEOPLE WITH OPEN AVAILABILITY AND THEIR OWN TRANSPORTATION CAN DO GOOD BY THEM…
  72. 72. IF YOU RIDE THE BUS, CAN’T WORK CERTAIN HOURS OR HAVE CONCERNS ABOUT END OF SHIFT, STAY HOME AND DO NOT GO APPLY, THEY WILL HIRE YOU BUT, YOU MAY NEVER WORK! IF YOU MATCH WHAT THEY ARE LOOKING FOR, THEN CHECK THEM OUT AS THEY DO HAVE A TON OF SHORT TERM EMPLOYMENT. THE MORE DEPENDABLE YOU ARE, THE HARDER YOU WORK…THE MORE THEY WILL OVER YA! 100’S OF CURRENT OPENINGS… http://www.executempssw.com/ UNIFORM REQUIREMENTS: http://www.executempssw.com/employment/uniform-requirements ================================================================= WARNING: BEING HIRED DOES NOT MEAN YOU WILL WORK! ================================================================= WENDY’S TERMINAL 3 SKY HARBOR AIRPORT HIRING https://jmj.workatw.com/Position_Details.aspx?PID=451
  73. 73. CREW MEMBERBe punctual, attentive to detail, friendly, willing to learn, reliable, and above all – honest and maintain a neat and clean appearance. REQUIREMENTS: Math proficiency - Must be at least 16 years old - Prior restaurant, cashier, and/or food preparation experience desired - Able to lift 35 pounds to waist level - Neat, clean, and professional appearance. During the past 5 years, have you ever been convicted of, plead guilty to, or plead no contest to, a crime, excluding misdemeanors and traffic violations? 12 STEP PROGRAM TO EMPLOYMENT WITH WENDY’S! This works with other Wendy’s locations… QUESTION #1 of 12 Question Background: We highly value previous experience with Wendy’s, or other food-service companies. Question: Do you have previous experience in the restaurant industry with Wendy’s or any other companies? QUESTION #2 of 12 Question Background: Our Crew Members share some common attributes. First and foremost, they genuinely like to interact with our guests. They understand that our guests patronize our restaurants because of the quality of food and beverages, the cleanliness of our restaurants, and the pleasant/professional attitudes of our staff. Question: Please tell us why you believe that you are the best fit for this important position. Highlight your skills and abilities that match those qualities we seek in a Wendy’s Crew Member. QUESTION #3 of 12 Question Background: At Wendy’s, we believe in providing a positive and professional work-environment for our employees, an environment in which everyone feels as though they are treated courteously, equally, and with respect.
  74. 74. Question: How would you describe your relationship with your present or most recent supervisor? Response Tip: Have you maintained a professional and courteous relationship? Is this individual someone that you would feel comfortable listing as a reference on this job application? Why or why not? If you do not have previous work experience, write N/A. QUESTION #4 of 12 Question Background: As a Crew Member at Wendy’s, you will consistently receive feedback regarding your on-the-job performance, and will also receive periodic performance reviews conducted by your supervisor. Question: What was your rating on your most recent performance review given by your present or previous employer? Response Tip: What were your strengths? Did you have any weaknesses, or areas that needed improvement? What actions did you take to continue utilize and build on your strengths, and what steps did you take to improve on your weaknesses? If you do not have previous work experience, write N/A. QUESTION #5 of 12 Question Background: At Wendy's, we believe in personal customer service. Every member of our team should feel comfortable working with customers and should have the ability to easily interact with them. Question: What is the most important impression that a Crew Member should leave with a customer? Response Tip: Tell us what is most important to you as a customer when you go to a fast food restaurant and how can you make sure that you are providing outstanding customer service each time. QUESTION #6 of 12 Question Background: You will work with many different customers throughout the day and it is your job to make sure each customer feels comfortable and satisfied after their visit. Question: How would you react if a conflict arose between you and a customer? Response Tip: Provide an example, if possible, of how you have worked through a conflict with a customer in your past work experience. If you do not have previous work experience, please describe how you would respond if a conflict arose between you and a customer while working as a Crew Member at Wendy's. QUESTION #7 of 12 Question Background: Handling money along with different forms of payments will be part of your everyday routine. You should be comfortable making change, performing credit card transactions, balancing a cash drawer, etc.
  75. 75. Question: What money-handling tasks have you performed? I.E. Balancing a cash drawer, cash register usage, bank deposits, credit card transaction, etc. Response Tip: Please provide what companies you worked with money previous in and the roles you were in at the time. Also, please tell us the amount of money you have worked with daily if you have an estimated figure. QUESTION #8 of 12 Question Background: Wendy's promotes a culture of achievement, success and well-being among co-workers. If conflict arises, we work to settle it right away. Question: How should an employee react to conflict with their supervisor? Response Tip: Please provide examples as to how you would resolve conflict in your Wendy's workplace. QUESTION #9 of 12 Question Background: It is important for management to understand your availability with regard to work scheduling. Question: What is your work schedule availability in terms of days and hours (throughout a seven-day week)? QUESTION #10 of 12 Question Background: We would love to know more about you. Here is your opportunity to tell us a little more about yourself! Question: Feel free to tell anything that may highlight your skills, talents, and/or interests. Response Tip: Consider your hobbies, interests, or other points you would like us to know QUESTION #11 of 12 Question Background: Do NOT call the location you are applying for. After you submit this application, we will communicate with you through e-mail. It is important that you check your e-mail and do not treat any e-mails from Wendy's or WyckWyre as spam. Question: Will you check your e-mail frequently to ensure that you do not miss any communication with the location you are applying for? QUESTION #12 of 12 Question: What do you know about my company? ======================================================= REALLY WANT TO GET HIRED HERE? OK…you are it straight (THIS LOCATION) does not want you doing a standard call…But, this says that you need to spend a great deal of time getting good answers to this questions (they are from the
  76. 76. application form)…Treat these like “KSAs” from the government. Treat each question serious as your answer will be read and the people with “THE MOST INTERESTING” answers will be on the “A” List when they call for a live interviews. This process could take you forever to do unless you know the trick. Want to know the trick? The trick is that you are not to first person to get asked these specific questions. Got it? WHAT IS NOT TO UNDERSTAND? If you are not the first to answer these then, someone has surly posted their answers either to brag or to help others cheat the Wendy’s System? Goggle the questions, read through the answers and cut-n-paste a great answer and let need to re-invent the wheel! THIS WILL WORK AT OTHER WENDY’S LOCATIONS... =========================== UPDATE: 100,000 VIEWS CAN'T BE WRONG! This is the site where we post the E-Book editions to our daily job books not to include our job board... http://www.slideshare.net/fredgwest1999 ============================================================================= TAKE A DEEP BREATH! The bottom line now, is that the employer now needs you MORE than you need them. If because of this prep, you are the full package, WHY WOULD THEY LET YOU WALK? Why wouldn’t they make an offer? GOOD HUNTING!
  77. 77. SALES ASSOCIATE JOBS We believe that to be effective leaders at 7-Eleven, we must think about the needs of our customers and our teams before we tend to our own needs. We call this Servant Leadership, and it's the foundation of everything we do here. As Servant Leaders, we are guided by core values that we live by every day. These values help us serve our customers, our teams and our communities. They are the heart of 7-Eleven and what makes us who we are. (BELOW VIDEO IS A MUST WATCH – THEY ASK YOU ABOUT THIS) http://youtu.be/cVQVQxD-Xaw - THIS IS ON THE TEST (INTERVIEW) Stores Accepting Applications 4748 E. MCDOWELL RD, PHOENIX, AZ 85008-4510 4748 E. VAN BUREN, PHOENIX, AZ 85008-6928 3948 EAST THOMAS, PHOENIX, AZ 85018-7512 5135 E. THOMAS RD. PHOENIX, AZ 85018-7914 2401 E. MCDOWELL PHOENIX, AZ 85008-3528 2843 N. 24TH ST. PHOENIX, AZ 85008-1048 3912 E. CAMELBACK PHOENIX, AZ 85018-2611 4511 N. 24TH ST, PHOENIX, AZ 85016-5201 1950 E. INDIAN SCHOOL RD. PHOENIX, AZ 85016-6017 7-Eleven Franchisees are Independent Contractors who are solely responsible to control the manner and means of the day to day operation of their stores. As such, each Franchisee solely controls all aspects of his or her employment practices.