17 july 2013 - NEW JOB BOOK


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Dining Services


Wednesday, July 17 - 9 am - 3 pm

120 East Taylor Street, Phoenix, AZ 85004




If you have food service industry experience and have excellent customer service skills,



THIS IS A MUST WATCH VIDEO!http://youtu.be/HrGbcQb1JRA


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17 july 2013 - NEW JOB BOOK

  1. 1. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- Published Daily Tuesday – Wednesday – Thursday – Some Fridays 17 JULY 2013 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- WAREHOUSE CLERK (REQUISITION ID: 131591) The Warehouse Clerk is responsible for assisting the Warehouse Manager with day-to-day functions of the warehouse. Responsibilities include working with the location merchandise and resolving issues using the retail management system; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to Store Manager, Assistant Store Manager, or General Manager depending upon local requirements. Requires a minimum of 0-1 year of warehousing experience. https://hmshost.taleo.net/careersection/field2/jobdetail.ftl?lang=en&job=399389 ===================================================== WAREHOUSE CLERK (REQUISITION ID: 131591) The Warehouse Clerk is responsible for assisting the Warehouse Manager with day-to-day functions of the warehouse. Responsibilities include working with the location merchandise and resolving issues using the retail management system; performing all other responsibilities as directed by the business or as
  2. 2. assigned by management. Requires a minimum of 0-1 year of warehousing experience. https://hmshost.taleo.net/careersection/field2/jobdetail.ftl -------------------------------------------- DRIVER (REQUISITION ID: 133935) The Driver is primarily responsible for driving the delivery vehicle to transport materials, supplies, or equipment. Other responsibilities include ensuring equipment/goods are configured to the bill of lading, for loading, securing and delivering materials in a safe and timely manner; and completing and processing paperwork. The delivery driver must also maintain a safe vehicle and comply with all government regulatory laws and may be required to set up equipment/goods at delivery site; performing all other responsibilities as directed by the business or as assigned by management. Requires a minimum of 1 year driving experience. Must be 21 years of age. Requires a valid driver's license and good driving record as demonstrated by a DMV printout. https://hmshost.taleo.net/careersection/field2/jobdetail.ftl --------------------------------------------- LEAD RETAIL SALES ASSOCIATE (REQUISITION ID: 132943) The Lead Retail Associate is responsible for assisting other sales associates to maximize sales and customer service through coaching, counseling and mentoring; providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performing all other responsibilities as directed by the business or as assigned by management. Requires a High School diploma or general education development (GED) diploma. Requires a minimum of 6 months cash handling and customer service experience. https://hmshost.taleo.net/careersection/field2/jobdetail.ftl ---------------------------------------------- SNACK BAR ATTENDANT-POPEYE’S (PT) (REQUISITION ID: 132083) The Snack Bar Attendant is responsible for performing a variety of duties within a fast food / snack bar establishment which may include completing customer transactions, cleaning the food or stock areas, assisting in the kitchen area, and maintaining inventory; performing all other responsibilities as directed by the business or as assigned by management. Cash handling and customer service experience preferred. https://hmshost.taleo.net/careersection/field2/jobdetail.ftl ---------------------------------------------
  3. 3. UTILITY (REQUISITION ID: 132585) DISHWASHER The Utility associate is responsible for various services to include but not limited to cleaning equipment, floors, workstations, utensils, pots and pans using specific chemicals to ensure sanitary standards; checking ice levels, keg beers, bib sodas and Co2 containers and replace if necessary; loading and unloading supply trucks; performing all other responsibilities as directed by the business or as assigned by management. https://hmshost.taleo.net/careersection/field2/jobdetail.ftl --------------------------------------------- HOST/HOSTESS (REQUISITION ID: 130742) CASHIER The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. https://hmshost.taleo.net/careersection/field2/jobdetail.ftl =================================================================================== DID YA KNOW? HMSHost is a world leader in creating dining and shopping concessions for travel venues. HMSHost uses its experience and global reach to make the traveler’s day better by bringing a unique mix of local, regional, national and international amenities (food, beverage, retail) to travel venues around the world. HMSHost operates in 112 airports around the globe, including the top 20 busiest airports in North America, and in 99 motorway travel plazas throughout the U.S. and Canada. READ MORE: http://www.hmshost.com/about-us/faqs/ =============================================
  4. 4. TOYS"R"US - OFF HOURS STOCK CREW (Job Number: 26928) The Off Hour Stock Clerk is responsible for maintaining a well-stocked appearance in the store which helps ensure the best guest experience is achieved. This individual will work closely with the Store Management team to ensure company standards are met during the stocking process. The hours for this shift are commonly early morning, however in certain locations or during holiday seasons, overnight shifts may be available. Please note that we recruit for this position on an on-going basis in order to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. https://toysrus.taleo.net/careersection/5/jobdetail.ftl?job=126672&src=JB-10300 ================================================= Welcome to 4over's U.S. Careers! A career at 4over is more than just about printing or helping our clients to perfect their profits; it's about learning, growing, and establishing a solid career for you and your family. Every day, 4over encourages its amazing employees to realize their personal and professional potential, as well as encouraging teamwork in the workplace. Striving to stay on the cutting edge of the trade print industry, the atmosphere created by the company and the employees sets a comfortable and relaxed environment for achieving the best possible results. https://4overjobs.silkroad.com/ ---------------------------------------------------------------------------------------------- PACKER (PRINT BINDERY) 2ND SHIFT, PHOENIX, AZ Tracking Code 233-413. To continue our success, we're investing further in our Phoenix operation and are looking to hire additional Packers for our 2nd shift, working from 2.30pm - 11.00pm. In this busy and time sensitive role, the packer is responsible for selecting and packing customer printed products in a very efficient manner.
  5. 5. They also conduct the initial inspection of products to ensure quality control, and then pack products that meet quality standards, and ensure quantities are correct according to customer specification. ---------------------------------------- SHIPPER - LARGE PRINTING CO., PHOENIX, AZ Tracking Code 264-413. To continue our success, we're investing further in our Phoenix, AZ operation and are looking to hire an additional Cutter Operator for our 2nd shift, working from 2.30pm - 10.00pm. Computer Literate & knowledge of UPS WorldShip or similar. https://4overjobs.silkroad.com/ =============================================== OVERNIGHT VAN DRIVER/ HOUSEMAN AND MORNING VAN DRIVER 24-32 HOURS Job Code: 158917494. Shifts include 10pm to 4:00am or 5:30am to 2:00pm. Must have a high school diploma or equivalent. Must have a clean driving record and a valid, current, and non-probationary driver’s license. Must be flexible in hours and days worked. https://lq.tms.hrdepartment.com/jobs/3040/Overnight-Van-Driver-Houseman- and-Morning-Van-Driver-hoursPhoenix-AZ ============================================= CONTACT REPRESENTATIVE (TELESERVICE REPRESENTATIVE) Job Announcement Number: DEU-SC925738-13-JJJ. Full Time - Temporary NET 1 YEAR. This position is located in the Phoenix Teleservice at 2700 N. Central Ave, Phoenix, AZ. Contact Representatives (Teleservice Rep) interview beneficiaries and the general public via telephone answering a variety of questions to determine the nature of their problem; explain technical information, gather facts and resolve problems relating to Social Security programs. Questions about this job: Jennifer J. Johnson - Phone: (510) 970-2834 Email: JENNIFER.J.JOHNSON@SSA.GOV APPLY ONLINE HERE: https://ssa.usajobs.gov/GetJob/ViewDetails/347469400
  6. 6. STORE OPENING IN SCOTTSDALE, AZ - OPENING SEPTEMBER 2013 We're now hiring for all store positions: • BABY DEPOT ASSOCIATE • SALES ASSOCIATES • CASHIER Previous retail customer service experience within a Big Box or Specialty environment preferred. Physical ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth above. Ability to work a full-time schedule including nights, weekends, and holidays. 09.20.2013 - Scottsdale, 9180 E. Indian Bend Road, Scottsdale, AZ 85250 https://burlington.hodesiq.com/apply_online_1.asp?JobID=3804352&emid=&user_id= =============================================== https://cintas.taleo.net/careersection/10000/jobdetail.ftl =====================================================================
  7. 7. Loader/Unloader-10131116 - Temporary - Second Shift A valid driver's license, preferred. A high school diploma, preferred. Must have availability to start within two weeks after offer made/accepted, preferred. Ability to meet the physical requirements of the position. https://cintas.taleo.net/careersection/10000/jobdetail.ftl?job=471511&src=JB-10820 ======================================================= WAREHOUSE HANDLER/PROFESSIONAL UNLOADER - FREIGHT HANDLERS INC. PHOENIX, AZ 85043 Handlers unload trailers delivering product to general merchandise distribution warehouses and use powered industrial equipment (Powered pallet jacks) as the primary means of removing product from the trailer; however, hand stacking cases of product is an integral and repetitive part of the unloading process. Pay $350 - $550 per week production opportunity. https://www.hirefuelapp.com/companies/1033/divisions/1138/job_postings/3377816 ======================================================= STOCK TEAM - THE SHOPS AT TOWN AND COUNTRY RACK-122233 20th Street/Camelback. Assist in maintaining clean and organized selling floors and stockrooms. Complete all inventory processes accurately. Ensure merchandise is properly checked in. Properly organize and restock merchandise fixtures. Ability to work a flexible schedule based on department and store needs. https://nordstrom.taleo.net/careersection/2/jobdetail.ftl?job=307514&src=JB-10422 ======================================================= RETAIL SALES - WOMEN'S/DESIGNER - THE SHOPS AT TOWN AND COUNTRY RACK --122168 Ability to work a flexible schedule based on department and store needs. https://nordstrom.taleo.net/careersection/2/jobdetail.ftl ===============================================
  8. 8. CASHIER - DAY SHIFT - TEMPE OPERATIONS (FULL-TIME) Job ID: 31371 - Tempe campus. $9.04-$11.29 per hour DOE. Parking and Transit Services within University Business Services seeks a Cashier in its Tempe Campus Field Operations. Regulates parking and traffic in an assigned visitor lot, collects appropriate parking fees, monies & validations from the customers based on the prescribed lot fee; counts money, gives change and issues receipts for funds received; enters transactions on the fee computer; and reconciles cash ticket sales, validation stamp tickets, no sales and disabled tickets. Collects cash and other negotiable instruments from the pay-by-space machines and meters. Prepares monies for deposit; maintains gatehouse and lot appearance and reports faulty equipment to the supervisor. Days and Schedule: Monday through Friday, 6:00 a.m. through 3:00 p.m. Initial close date is July 22, 2013. Applications will continue to be accepted and reviewed every week until the search is closed. Application deadline is 11:59pm Arizona time on the day indicated. All applications are to include a cover letter AND a resume. The resume should clearly list the years and months held within each position; for example, Office Specialist - January 2010 through March 2012. You are strongly encouraged to clearly document how your experience meets or exceeds each and all of the minimum and desired qualifications. https://hr.oasis.asu.edu/psc/asuhrprd/EMPLOYEE/PSFT_ASUHRPRD/c/HRS_HR AM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&JobOpeningId=31371&PostingSeq =1&golink=Y& ===============================================
  9. 9. http://nmsusa.com/ SECURITY OFFICER-NAN00531 - US-AZ-SCOTTSDALE High school diploma (or GED). Must have at least two years of directly related experience is preferred. The ability to work rotating shifts, weekends, callouts, etc. Must be able to pass background check. A valid driver’s license and a driving record acceptable to the company's insurance carrier is required. https://nana.taleo.net/careersection/nms/jobdetail.ftl?job=NAN00531 ------------------------------------------------------------- SECURITY OFFICER - PHOENIX, AZ-NMS00266 High school diploma (or GED). Must have at least two years of directly related experience is preferred. The ability to work rotating shifts, weekends, callouts, etc. Must be able to pass background check. A valid driver’s license and a driving record acceptable to the company's insurance carrier is required. https://nana.taleo.net/careersection/nms/jobdetail.ftl?job=NMS00266 ======================================================= 2ND SHIFT CENTER PUD COURIER - US-AZ-TEMPE Requisition #2013-81418. 1219 W Geneva Dr. Tempe, AZ 85282. Provides customer service activities related to picking up and delivery orders to and from FedEx Office centers and customer’s place of business. Responsibilities are accomplished by driving a company vehicle and ensuring that regular servicing and cleaning of vehicles is conducted. The PUD Courier will receive daily route information from a centralized dispatcher. The dispatcher will have the ability to add or remove stops from the route as needed. The PUD Courier may also be asked to perform other duties within a FedEx Office center, if there is a period of time where they are not assigned any pick-up/delivery activity. High school diploma or equivalent education. Must be at least 19 years old and have a minimum of two years of driving experience. Valid and current driver’s license. Valid and current proof of insurance (even if they are only driving the company vehicle). Must meet and maintain the FedEx Office Motor Vehicle Requirements, to be audited annually. https://jobs-fedexoffice.icims.com/jobs/81418/center-pud- courier/job?mode=apply&apply=yes&hashed=58168622
  10. 10. ATTENDANT (1874897008) - 400 E Van Buren St - Suite 440, Phoenix, Arizona 85004 Oversees parking of vehicles, greets visitors and provides information, enforces parking regulations, provides limited security, acts as entrance cashier as needed, and performs other related duties as assigned. TWO PART TIME POSITIONS AVAILABLE: MONDAY - FRIDAY 1ST POSITION: 6:00 A.M.-12:00 P.M. 2ND POSITION 12:00 P.M. TO 6:00 P.M. RATE OF PAY IS: $8.25 PER HOUR. POSITION REQUIRES PROLONGED STANDING. https://pangea.geninfo.com/CentralParking/Apply/NewAccount.aspx BACKGROUND INFORMATION: Central Parking or our affiliated entities will obtain a consumer report and/or investigative consumer report which may include verification with Department of Motor Vehicles, criminal courts, state and court repositories. Falsification of information or failure to provide information can result in disqualification or termination if discovered after hire. ======================================================= CASHIER -400 E Van Buren St - Suite 440, Phoenix, Arizona 85004 The Cashier position requires the employee to provide customer service while completing ticket/monetary transactions. The employee is responsible for operating equipment to determine parking fees, collecting customer payments and making change if needed. They are also responsible for completing various reports and ensuring that transactions are completed with a high level of accuracy. Requires mathematical aptitude to ensure accurate and rapid completion of parking fee transactions; must possess money handling and change-making skills. https://pangea.geninfo.com/CentralParking/apply/selectposition.aspx ============================================== PORTER - 400 E Van Buren St - Suite 440, Phoenix, Arizona 85004 Sweep and remove all trash/debris from facilities; mop floors. Empty all garbage cans. Clean inside and outside of elevator cars; wipe down windows and doors. Check and clean lighting as needed. May require valid driver’s license. May require facility maintenance experience. High school diploma or GED equivalency. https://pangea.geninfo.com/CentralParking/apply/selectposition.aspx
  11. 11. CASHIERS ASSOCIATE - PHOENIX, AZ Requisition ID: 367-706939. Will assist in the execution of merchandising and operational functions to Company Standards. This individual will provide outstanding customer service to our customers, drive the sales and profitability of the store, and safeguard company assets. http://careers.burlingtoncoatfactory.com/jobs/descriptions/cashiers-associate- phoenix-arizona-job-3801816 ============================================== BASHAS' IS AN ARIZONA-BASED, FAMILY-OWNED AND -OPERATED GROCERY CHAIN KNOWN FOR MADE-FROM-SCRATCH BAKERY ITEMS, A FULL-SERVICE BUTCHER SHOP, FRESH LOCAL PRODUCE AND AWARD-WINNING CHEFS ENTREES. Brothers Ike and Eddie Basha, Sr. opened the first Bashas' grocery store in 1932. Their mission: provide exceptional service, deliver their personal best, exceed customers' expectations and offer quality products at competitive prices. Arizona's our backyard, and we have a vested interest in the neighborhoods we serve. With more than 130 stores serving the state's 15 counties, we're proud to be your hometown grocer. https://www.hrapply.com/bashas/AppIndex.jsp ===========================================
  12. 12. Courtesy Clerk 137883 Food City 7th Ave and Southern Ave Bakery Clerk 137849 Food City 7th Ave and Southern Ave Cashier/Clerk 138061 Food City 7th Ave and Southern Ave Produce Clerk 138387 Food City 7th Ave and Southern Ave Night Crew Clerk 138394 Food City 27th Ave and Van Buren Courtesy Clerk 138395 Food City 27th Ave and Van Buren Meat Cutter 138396 Food City 27th Ave and Van Buren Cashier/Clerk 138393 Food City 27th Ave and Van Buren Cashier/Clerk 137364 Food City 19th Ave and Indian School Rd Outdoor Grill Clerk 137907 Food City 19th Ave and Indian School Rd NOTE: A CONVICTION RECORD WILL NOT NECESSARILY BE A BAR TO EMPLOYMENT. Factors such as age at the time of the offense, nature and seriousness of the offense and its relevance to the position, and disposition/rehabilitation will all be taken into account. Meat Sales Clerk 137928 Food City 32nd St and Greenway Rd Tortilla Operator 138252 Food City 32nd St and Greenway Rd Deli Clerk 137926 Food City 32nd St and Greenway Rd Tortilleria Clerk 137925 Food City 32nd St and Greenway Rd Produce Clerk 138387 Food City 7th Ave and Southern Ave Cashier/Clerk 138061 Food City 7th Ave and Southern Ave Bakery Clerk 137849 Food City 7th Ave and Southern Ave 1st STEP IS TO APPLY ONLINE: https://www.hrapply.com/bashas/AppIndex.jsp 2nd STEP: Put on your ‘going-to-work’ clothes and go out to introduce yourself to the store management either from 9:00-11:00 AM or 2-4 PM. Show them that you really want to work for them. Motivation trumps experience HERE!
  13. 13. ORDER SELECTOR 137117 Chandler DIS 200 S. 56th Street Physically and accurately select cases from rack and floor slots; stack cases on pallets; shrink-wrap completed pallet; operate electric pallet jacks; load/unload trucks. Must also perform all other assigned general warehouse duties. Provides superior customer service to retail stores. Employment history in physically demanding positions is required. One or more years’ experience loading and selecting merchandise in a high volume distribution center is preferred. Candidates must demonstrate satisfactory employment history. Rotating days off; one weekend off per month; length of the shift may vary (usually 8-10 hours); 10am starting shift; but work until all orders are completed. Skills Requirements: Must be able to pass a pre- employment aptitude test, background check, and drug test. Must have strength and endurance to continually lift cases weighing from 75 to 100 pounds throughout a 10+ hour shift. Must be 18 years old to apply. https://www.hrapply.com/bashas/AppIndex.jsp ============================================== HAMPTON INN-PHOENIX/MIDTOWN IS CURRENTLY SEEKING PT BREAKFAST ATTENDANT/HOSTS. $8.50/hr. This is a Part-Time Position. Approximate hours are 5AM-to around 12 Noon, 2-3 days per week. Weekends required. Previous food or restaurant experience preferred. Duties include set up food items, Re-heat 3 hot food items, customer service including greeting and speaking with guests, brewing coffee, ordering food, stocking, replenishing food items and maintaining a clean area. Requires sweeping, mopping, vacuuming, cleaning tables and chairs, emptying trash, spot cleaning carpets and some special cleaning projects. Must have or obtain food handlers card. Uniforms Provided, Employee discount travel program, friendly work environment. APPLY IN PERSON EXCEPT DURING LUNCH @ Hampton Inn 160 W Catalina Dr. (3rd Ave, 1 blk. N of Thomas). Phoenix, AZ. 85013. ==============================================
  14. 14. BEFORE YOU APPLY ONLINE: IMPORTANT APPLICATION PROCESS INSTRUCTIONS: A mandatory part of the application process for the SSR position is to view a 5 minute realistic preview of the SSR duties and responsibilities. Once you have viewed this preview and are still interested in continuing to apply to this position, click the BACK button and return to this page. Click "Apply Online" only after viewing the Realistic Preview. Please note that you are seeing this preview because it is mandatory and we will not consider any applicants who have not viewed this preview. Please click below to begin your application process by viewing the required Realistic Preview of the SSR position. http://www.cintasreporting.com/breeze/taleo/29705/index.html ============================================= ASSISTANT CLEANING SPECIALIST - FLOOR CLEANING- 10129389 - US-AZ-CHANDLER Cintas is currently looking for an Assistant Floor Cleaning Specialist to provide a thorough cleaning/sanitizing service for customer restrooms, kitchens, carpets and other applicable areas. Selected individual will work with a Floor Cleaning Specialist to provide excellent customer service to a set customer base on a weekly, bi-weekly, or monthly basis by cleaning and sanitizing all carpet, ceramic and tiled surfaces using customized cleaning equipment. Primary duties involve traveling in a company-owned step van to and from numerous customer stops, as well as lifting and carrying the sanitizing equipment into and out of customer accounts. The selected candidate will also be required to lift and move items such as chairs and tables in order to clean the floor. Additional duties of the position include cleaning, maintaining, and sanitizing the equipment and interior of the vehicle. https://cintas.taleo.net/careersection/10000/jobdetail.ftl ----------------------------------------------------------
  15. 15. FOLDER - LINEN / BULK-10130967 - US-AZ-CHANDLER Cintas is currently looking for a Production Folder - Linen/Bulk partner. The selected individual will be responsible for folding linen and auxiliary bulk products such as bar mops, bath towels and table napkins from inventory storage, and preparing bundles for delivery to customers. The position involves repetitive motions over the duration of an entire shift, including sitting, standing and walking, and repeated bending, stretching, twisting and lifting. Daily accuracy and productivity of work is necessary for inventory control and accountability. Additional responsibilities include housekeeping and adherence to health and safety standards. https://cintas.taleo.net/careersection/10000/jobdetail.ftl ----------------------------------------------------------- GARMENT INSPECTOR / HANGER-10130966 - US-AZ-CHANDLER Cintas is currently looking for a Production Garment Inspector/Hanger partner. The selected individual will be responsible for putting customer garments on hangers to be sent into the steam tunnel for pressing. The Garment Hanger/Inspector will also be required to visually inspect all garments for proactive repairing, such as holes tears or damaged zippers. The position involves repetitive motions over the duration of an entire shift, including standing and walking and repeated bending, stretching, twisting and lifting. Daily accuracy of work is necessary for inventory control and accountability. Additional responsibilities include housekeeping and adherence to health and safety standards. https://cintas.taleo.net/careersection/10000/jobdetail.ftl --------------------------------------------------------- LOCATION HEALTH, SAFETY AND ENVIRONMENTAL COORDINATOR- 10131123 - US-AZ-CHANDLER Cintas is currently looking for a Health, Safety and Environmental Coordinator to manage all areas related to HSE compliance and performance. Selected individual will support and coordinate safety awareness programs and ensure proper reporting of work related accidents. In addition, this position will coordinate and/or conduct all safety training, including physical aspects such as proper bending, lifting, and stretching procedures, as well as any related follow-up necessary to maintain compliance in these areas. Complete implementation of the Corporate Safety Manual, safety procedures, checklist and audits are also key areas of responsibility for this position. Other requirements of the position involve riding on route with Service Sales
  16. 16. Representatives (Route Drivers) and working in a production warehouse environment to ensure safety compliance among all affected workers. While riding on route and working in the warehouse, the HSE Coordinator will be responsible to assist with the physical duties of those positions, including lifting, carrying and walking products into and out of customer accounts, and continuous bending, twisting and stretching to move products throughout the various areas of the plant. https://cintas.taleo.net/careersection/10000/jobdetail.ftl ============================================== ROOM ATTENDANT/HOUSEKEEPING Job Code: 114623973. $8/HR. This position is primarily responsible for cleaning public areas, guest rooms and bathrooms. Other duties include stocking supply carts, room deep-cleaning projects and assisting with other duties as needed. Our Room attendants are measured by the amount of time it takes to complete their assigned rooms, the quality of their work and other company goals. Must be flexible in hours and days worked. https://lq.tms.hrdepartment.com/jobs/2042/Room-Attendant-HousekeepingPhoenix-AZ ===================================================== TERROS BEHAVIORAL HEALTH CURRENTLY HAVE A FRONT OFFICE FULL-TIME CUSTOMER SUPPORT REPRESENTATIVE OPENING AT THE MESA STAPLEY CLINIC. IF INTERESTED, PLEASE RESPOND BY EMAIL WITH RESUME TO: Kathy Condry at kathleenc@terros.org Job Description: Performs a variety of basic and confidential duties for the Counseling and Support Services departments in a responsible manner. This includes, but is not limited to, reception, phone coverage, appointment scheduling, referrals, client intake interviews and paperwork, billing and contract servicing (including insurance prior authorizations). Must be organized and possess excellent interpersonal and customer service skills.
  17. 17. Must be able to maintain the highest level of confidentiality at all times. Computer experience required. Must maintain professional composure and appearance and be able to work in a culturally diverse environment. Must work tactfully with a variety of people as well as within a team management system. Confidentiality shall be maintained during and after employment with TERROS. Must possess a valid driver's license and proof of automobile liability insurance. REQUIREMENTS: High School or GED, 1-2 years related front office/reception experience. Excellent customer service skills. Experience working in Microsoft Word and Microsoft Excel applications required. MUST BE ABLE TO WORK VARIOUS SHIFTS AND SATURDAY'S. BILINGUAL CANDIDATES STRONGLY PREFERRED. ============================================== FUEL STATION ATTENDANT-RETAIL (11040) (SWY) Safeway 2709 (17) 5035 W BASELINE RD, PHOENIX, Arizona 85339 Provides superior customer service. Sells products available at the fuel station in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling. Assists customers by ringing up sales and controlling the fuel pumps in order to ensure prompt service. https://www.safeway.apply2jobs.com/HVExt/index.cfm?fuseaction=mHvextern al.showPositionDetails&pid=16&lid=49&sid=96 ============================================== METER READER I OR II - SUN CITY, AZ Salary ranges: $14.45-$19.61 - Meter Reader I. Meter Reader2 $15.48-$21.67. A Meter Reader I must have (1) year related work experience in the water distribution field. Prior meter reading experience is preferred. A Meter Reader II must have two (2) years qualifying work experience in the water distribution field including reading meters. High School diploma or equivalent. Meter Reader II must have ADEQ Grade 1 Water Distribution certification. All candidates must possess and maintain a valid Arizona Class D driver license and have good driving record. https://careers.epcor.ca/OA_HTML/OA.jsp?OAFunc=IRC_VIS_VAC_DISPLAY&p _svid=27615 =============================================
  18. 18. GENERAL CLERK-RETAIL NIGHT CREW - GROCERY (SWY) Safeway 2644 (17) 1855 N POWER RD MESA, Arizona 85207 Safeway 1637 (17) 3622 E SOUTHERN AVE MESA, Arizona 85206 Safeway 1980 (17) 1334 E CHANDLER BLVD PHOENIX, Arizona 85048 Provides superior customer service. Operates cash register, stocks shelves within the grocery, frozen food and dairy sections of the store and maintains a clean work area. Observe company’s safety rules and sanitation standards. Performs other duties as required. 11pm/12am to 7am/8am. https://www.safeway.apply2jobs.com/HVExt/index.cfm?fuseaction=mHvextern al.showPositionDetails&pid=1293&lid=48&sid=96 ============================================== COURTESY CLERK (11004) - FRONT END SERVICE (SWY) Safeway 2042 (17) 3132 E CAMELBACK RD PHOENIX, Arizona 85016 Safeway 1980 (17) 1334 E CHANDLER BLVD PHOENIX, Arizona 85048 Safeway 0413 (17) 550 E BELL RD PHOENIX, Arizona 85022 Safeway 0257 (17) 8021 N 35TH AVE PHOENIX, Arizona 85051 Provides superior customer service. Greets customers, bag groceries, helps customers out to their cars and collects empty carts for return to the store. Other duties include sanitation, price checks, stocking of bags at the check stands, cleaning of spills and returning merchandise to the shelf. https://www.safeway.apply2jobs.com/HVExt/index.cfm?fuseaction=mHvextern al.showPositionDetails&pid=472&lid=113&sid=96 ============================================== MORE THAN A COMPANY, IT IS A CALLING! PT PERSONALIZED LIVING ASSISTANT CERTIFIED CAREGIVER The Personalized Living Assistant provides residents with assistance and companionship while recognizing residents' individual needs and encourages independence. Brookdale Place of Paradise Valley - 13240 North Tatum Boulevard; Phoenix, AZ 85032 CONTACT TERESA JONES by e-mail @ TJones2@brookdaleliving.com ========================================================
  19. 19. NEED TO TOTALLY UNDERSTAND THESE CONCEPTS… HEY! WATCH THE VIDEO! http://paradisebakery.com/join_culture.php CUSTOMER ASSOCIATE - TERMINAL 4 LOBBY Now hiring for all positions, including: Experienced Sandwich Makers - Experienced Prep Associates - Experienced cashiers - Experienced Salad Makers - Experienced Bakers At Paradise Bakery & Café, every day is fun and rewarding. Paradise is a positive, people-centric setting where enthusiasm, Self-motivation and performance are recognized and rewarded. Join our team and find out why we’re called Paradise. http://paradisebakery.com/join_team.php STUDY THE MENU BEFORE YOU GO: http://paradisebakery.com/menu_mall.php WHAT’S THE STORY BEHIND THE BIG COOKIE? http://paradisebakery.com/giant-cookie.php ======================================
  20. 20. CUSTOMER SERVICE CALL CENTER REPRESENTATIVE JOB - PHOENIX, AZ, Job Number: 115336 Start Date: 8/26/13 Pay Rate: $13.00 - $15.00/hr. As a Customer Service Call Center Representative, you may work with a headset, but it's your mindset that makes you most valuable. As the voice of Progressive, you'll be the first interaction many of our customers have with us. Using your ability to make real connections with others, you'll help our customers and agents with questions about policies, billing and other insurance needs. WE OFFER PAID TRAINING! Gain new skills and start a whole new career! Training Schedule: 9 AM - 5:45 PM M-F (approx. 4-6 weeks) Academy Schedule: 2:15PM - 11PM Monday - Friday (approx. 8 weeks) Work Schedule: 2:15 PM - 11 PM Monday - Friday Two years of work experience in a complex customer service environment preferred or two years post-secondary education. Proven job stability, including one year with past employer. Basic computer skills in windows-based programs and internet navigation. High School diploma or equivalent. Casual dress and great corporate culture. At Progressive, you will have extensive career path opportunities and the chance to work in a diverse, dynamic atmosphere. Come join a team of enthusiastic people who change the insurance industry one big idea at a time. http://careersearch.progressive.com/job/Phoenix-Customer-Service-Call- Center-Representative-Job-AZ- 85001/2650196/?feedId=4&utm_source=Indeed&sponsored=ppc ===============================================
  21. 21. WHO ARE THEY? http://www.progressive.com/jobs/our-culture/ Recognition: AZ Magazine, 25 Top Workplaces for Women – 2011 USED JOB SHACK INSIDER…PROGRESSIVE CLAIMS ADJUSTER TRAINEE AT PROGRESSIVE INSURANCE - ACCEPTED OFFER – JUL 3, 2013 Interview Details –The whole process took approximately 1 month. I applied online June 4th I received an email 1 week later to take an online assessment personality/IQ test. It basically consisted of a few math problems and the rest were situational type questions. I received another email the next morning letting me know that I passed the test and they let me know someone would call me to schedule a phone interview. A few days later someone called to set up the phone interview she let me know my interviewers name and let me know that I would be asked a series of behavioral type questions. We set it up for the following Monday. My interviewer called at the scheduled time and she gave me some background on what the position entailed and asked me if I had a valid driver’s license and would I be able to travel to Ohio for 2 weeks training. Then she asked about my education and my previous experience. She then let me know that she would start asking behavioral STAR questions. After asking about 7 questions she asked if I had any questions make sure you ask are there any concerns with my fit for the role? After my questions she asked me how I felt I did... I told her I thought I did well because I gave great real life in depth examples to show case my experience. She said she agreed and let me know she was
  22. 22. sending me to the next phase and would be in touch to schedule a face to face. She sent me a link to start my background. I was called by a different person to schedule my in person interview a few days later. They called on a Wednesday and asked if I could come in the following Monday. Tuesday I accepted. I had an interview with 2 people they asked about my experience and college gap. Then asked more behavioral questions and gave me time to ask questions. I thanked them for their time. The recruiter called me 2 hrs. later and asked me how I went I said it went well. She agreed and said she spoke to my interviewers and they said I did great! A must hire! She said she wanted to extend an informal offer until my background check came back. So I will be starting soon!! Interview Question – • Tell us about a time you had to work in a hostile work environment. • Tell us about your proudest moment in your career. • Tell us about a time when you received negative feedback • Tell us about a time when you had to go above and beyond for a customer ---------------------------------------------------------------------------------- CUSTOMER SERVICE REPRESENTATIVE AT PROGRESSIVE INSURANCE - ACCEPTED OFFER – JUL 1, 2013 Interview Details –Had an initial phone interview which lasted over 1 hour! I thought that was a bit much considering the position I was applying for, but when it was FINALLY over I was scheduled to come in to interview in person. I had two separate one-on-one interviews with managers... both used similar standard behavioral questions. Interview Question – Describe a situation in which you faced an obstacle, crisis or challenge. What happened and what did you do? ---------------------------------------------------------------------------------------------- CLAIMS ADJUSTER AT PROGRESSIVE INSURANCE - ACCEPTED OFFER – APR 15, 2013 Interview Details –Found the job listing on Indeed.com. Proceeded to apply online. A day later I received an email saying I would be advanced to take an online test. Took about an hour, wasn't terribly hard. The next day I got an email saying I passed the test and would be getting a phone call to schedule a phone interview.
  23. 23. A lady called to set up my phone interview. She gave me tips on how to prepare for the phone interview. My advice to people applying...do research about the company (first question I was asked). Explain about their core values and their innovative history. Prepare for STAR answers. Had my phone interview. Went great! Started out by talking about the company, my education, and then my work experience. This is where I was able to explain, over and over, that I enjoyed customer service and building trust. (This is a customer service job. You need enjoy working with customers). Had about 7 behavioral questions. Afterwards, I asked if she had any concerns about my fit for this role. She said she did not and proceeded to set up my 1-on-1 interview. ALSO BEGAN MY BACKGROUND CHECK: BE HONEST They are going to personally call all of your previous employers. Phone call was about 45 minutes long. I was set up to meet with the Regional Claims Manager that same week. I arrived early and met with him shortly. Same type questions that were asked, a lot more "small talk". Told me the best of luck and that I should hear from my recruiter soon. Five hours later I got a phone call from the recruiter extending an offer of employment. Said she needed to wait for my background check to clear. The following Monday the formal job offer was sent to me. OVERALL TIME FRAME: 15 days from applying to receiving formal offer. INTERVIEW QUESTION – • What was your most difficult sale? • Name a time you made a split second decision and the result was perfect? ----------------------------------------------------------------------------- Claims Adjuster Trainee at Progressive Insurance - Accepted Offer – Mar 28, 2013 Interview Details –I found the position posted on my University's Career Services website. I submitted my resume and completed the online application through Progressive's website that afternoon. Four hours later I received an email that I had been selected to complete the next step in the hiring process which was the online pre-employment test. I was surprised to receive such a quick response since it was a Sunday. On Monday morning I completed the pre-employment test. I asked a few questions based off of graphs, a few mathematics based questions and a
  24. 24. bunch of questions regarding your work preferences and how you react to certain situations. That same afternoon I received another email stating that based on my results, I was being advanced further into the hiring process. It told me to look for an email or phone call in the coming days for more information regarding my next steps. Wednesday morning I received a call to schedule my phone interview. They told me that I should expect to be asked questions regarding my education and work history and then I would be asked several Targeted Selection behavioral questions. You must answer in the STAR format. The website also gave a few example questions. My interview was scheduled for the following Monday morning. Before the interview I made sure to think of scenarios to all the questions they had listed on the Progressive website as well as questions listed my people on this site (glassdoor.com) that had interviewed for the same position. I also came up with a series of questions to ask my interviewer. (Make sure to do this because it shows your interest in the company and the position!) The following Monday I was interview by my recruiter (not the same person that called to schedule my phone interview). She asked me about my least and most favorite things about working at my current jobs as well as one of my previous jobs. She then proceeded to ask me about 5 or 6 behavioral questions. At the end of the interview she gave me additional information on the position that I was applying for and then asked if I had any questions for her. After asking my questions regarding the company and role I then asked her if she had any concerns about my fit for the role (BE SURE TO ASK THIS IF YOU WANT TO KNOW WHERE YOU STAND!). She responded that she had no concerns and that she was moving me on to the in-person interview. We scheduled it for two days later (Wednesday) with the district hiring manager. She also told me that I would be receiving an email to get my background check started. I couldn't possibly imagine how many more behavioral questions they could ask me. I went over some of the questions that my recruiter did not ask me in order to prepare. I also completed the steps to start my background check online. Wednesday I interviewed with the hiring manager and one of the claims team leaders. They were extremely nice and were sure to break the ice and made me feel comfortable immediately. I was able to show my personality and the
  25. 25. manager was nice by not asking me the worst of the questions that were listed. He first asked me a few questions regarding my education and previous work history and then went on to the 7-8 behavioral questions. After he finished asking me the behavioral questions he asked me to tell him my impression of what the job entailed. I gave him a quick summary description and he replied, yes that is the cliff notes version and went on to give me a more detailed description. After that he gave me a chance to ask him questions. This was the fun part because I had a ton of really good questions regarding the position, the expected growth of the company, ECT. It was my chance to interview him. He was really impressed by the questions that I had asked. After that he notified me that I would be contacted by my recruiter in the next 10 business days whether or not I received the position and that he had a few more people to interview for the claims team the following week. They both walked me out and we had casual conversation on the way down the elevator. I felt very good about the interview. Five hours later I received a call from my recruiter asking me how I thought the interview went. In short, I told her that I felt it went very well. She told me that she just finished speaking with the district hiring manager and he was very impressed. They decided that they would like to hire me for the position. She told me I would be receiving an email from the background check company to continue on with the background check. Once that cleared (approx. 1 week -- longer if it is difficult for them to confirm employment anywhere) I would be given a job offer pending my graduation from college that semester and then another background check would be run to confirm this. Interview Question – • Describe a time when you had to make a split second decision to solve a problem. ============================================= Customer Service Representative at Progressive Insurance - Accepted Offer – Mar 15, 2013 Interview Details –I submitted my resume and application on Progressive's website and received a confirmation. The next day, via email, I was sent a pre-employment test and submitted it that the same day. I was sent my results the next day and a message to look out for a phone call to schedule a phone interview. I got the call the next day. In the span of 96 Hours The phone interview was the following week and took about an hour.
  26. 26. They used the STAR method; "Tell me about a time when you________" which you can read about on the Progressive website under "Hiring Process" on their Jobs page. Afterwards I asked a few questions: "What is Progressive looking for in a candidate for this position?", "What do you like about working for Progressive?", etc. I was contacted 2 days later informing me that I was selected for an onsite interview (scheduled that) and was emailed a link to their Employee Screening Provider for a background check. In the span of 48 hours. The onsite interview was the following week and took about 2.5 hours. I interviewed with one supervisor, listened in on a few calls with a seasoned Rep, and interviewed with another supervisor. They were all friendly and answered my questions. Even the security guard at the Visitor's Center was friendly. I got an offer (pending background check) 2 days later. In the span of 72 hours. The background check took a couple of weeks but I am former military and graduated from a high school with a very slow administrative staff. Within 24 hours of the completion of the background check I was given the formal offer and email. Including days and weekends leading up to each phase the process took just under a month. I'm sure applicants who've moved around less can shave 1 to 1.5 weeks off that. I have to say this was one of the most challenging and detailed hiring processes I've been through as a Civilian but that attention to detail is something I appreciate. I highly recommend reading over Progressive's history and direction, the Hiring Process, and writing/typing out at least 2 different answers to the questions they'll ask. Again you can get this information on their website. Interview Questions • Explain a time when you were given negative feedback by your manager/supervisor. • What was it and how you addressed it? • Explain a time when you made a suggestion. • Was it used and if so how was it implemented?