Digital Inclusion Curated Conversation 2012


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A Curated Conversation on Digital Inclusion held at Sheffield Hallam University January 17th 2012
Early slides individual comments, later slides summary and policy recommendations

Published in: Education, Technology
  • Digital Inclusion needs to make use of existing expertise in the community. Why?
    • It’s cheap – volunteers are happy to share what they know.
    • It’s effective – the 8m digitally excluded are becoming more entrenched in their resistance to digital technology. The last thing they need is a digital evangelist who will turn them off even more. They will listen to a friend, relative or colleague who understands them and what might be the killer app for them – Skype, shopping, travel, whatever.
    • It benefits the volunteer – many NEETs (for example) have digital skills that are valuable to others in the community. This makes them feel valued and looks great on their CVs, potentially leading to jobs and learning progression.
    • All that is needed is a mechanism to mobilize this expertise, advise on appropriate mentoring and provide enough incentives to make it worthwhile to volunteer.

    Take a look at which offers qualifications for volunteers, a forum to share experiences, resources and tips to expand digital expertise and a framework to develop skills that can be transferred to jobs and further / higher education.
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  • Blog Post to go with this
    Policy recommendations;
    1. Move away from govt tech policy obsession with e-service delivery
    2. Access now means more than connectivity it means access to technology for life
    3. Digital is the carrier but information is the message; making sense of information in a networked world is a key inclusion issue
    4. We need to flip curriculums using inclusive pedagogies and develop appropriate CPD for teachers helping them to design learning environments
    More on slides
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  • I have added 4 slides of conclusions and policy recommendations based on the curated conversation and the conclusions we reached....
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Digital Inclusion Curated Conversation 2012

  1. 1. Digital Inclusion 2012
  2. 2. A Curated Conversation on Digital Inclusion 2012 @FredGarnett London Knowledge Lab Professor Jane Seale; Plymouth Uni
  3. 3. Digital Inclusion <ul><li>Ease of Technology use ; </li></ul><ul><li>Simon Jones, Jenny Chapman, John Popham </li></ul><ul><li>Access and definitions; </li></ul><ul><li>Seb Schmoller, Barry Phillips, James Wallbank, Jane Seale </li></ul><ul><li>Not Just Digital; </li></ul><ul><li>Ronan O’Beirne, David Dickinson, </li></ul><ul><li>Social Transformation and Policy Challenges </li></ul><ul><li>Cristina Costa, Fred Garnett, Jane Seale </li></ul><ul><li>Our 3+1 Policy Conclusions </li></ul>
  4. 4. Issue 1 <ul><li>The Ease of Technology Use </li></ul>
  5. 5. Simon Jones - CISCO <ul><li>Moving to Information Pathways </li></ul><ul><li>The vast array of technology is largely available to overcome exclusion. Perhaps the challenge is based on re-designing information pathways, as well as access and financial structures. </li></ul><ul><li>Branded approaches to inclusion risk reinforcing exclusion perceptions and states of mind. </li></ul><ul><li>Teaching professionals need to embrace accountability, transparency, open innovation and community networks. </li></ul>
  6. 6. Jenny Chapman - BBC <ul><li>The motivations of online interactions </li></ul><ul><li>The BBC has a remit for & tradition of trying to close the digital inclusion gap. </li></ul><ul><li>While TV and radio retains its motivational power, it is online that is ideally suited to the interactive process that is learning allowing personal journeys through passions and interests. </li></ul><ul><li>These are central to developing our skills as a society. </li></ul>
  7. 7. John Popham - Twicket <ul><li>The Tipping-Point where easier is FUN! </li></ul><ul><li>We have to find the tipping-point where people realise that something in the digital sphere can make their life easier. And it has to be fun; like Twicket. </li></ul><ul><li>The majority of those people who are online use technology for enjoyment (e.g. Facebook games). </li></ul><ul><li>Make technology easier to use. More apps, user-friendly devices; less geekery </li></ul>
  8. 8. Issue 2 <ul><li>Access & Definitions </li></ul>
  9. 9. Seb Schmoller - ALT <ul><li>Let’s get definitional </li></ul><ul><li>Digital Inclusion is important because it is thought to be important. The research community needs to have a line on it. </li></ul><ul><li>Without a definition it is pointless to talk about how DI might be achieved, because this assumes that achieving it is desirable. </li></ul><ul><li>Whatever definition is adopted the right to self-exclude needs keeping in view </li></ul>
  10. 10. Barry Philips - SERO <ul><li>How might we best define Digital Inclusion? </li></ul><ul><li>“ Anyone who has made an informed choice to have (at the minimum) home access to, and confidence to use & enjoy using, a range of technologies for life ” </li></ul><ul><li>Massively reduce the cost of Home Access </li></ul><ul><li>We need “Articulation not Advocacy” however ubiquitous DI is not necessarily good </li></ul>
  11. 11. Jane Seale – Plymouth Uni <ul><li>Thinking about learning disabilities </li></ul><ul><li>Three important things are needed in order for genuine & meaningful digital inclusion to happen. </li></ul><ul><li>Firstly an acceptance that technology are the tools of humanity ; </li></ul><ul><li>Secondly a rejection of “digital inclusion=social inclusion ” model that underpins policy decisions </li></ul><ul><li>Thirdly the promotion of a positive-risk taking culture . </li></ul>
  12. 12. James Wallbank Access Space <ul><li>Literacy, Context & Skills </li></ul><ul><li>Basic digital skills and access to equipment and connectivity are not enough. </li></ul><ul><li>People need sufficient resources, fluent literacy, plus diagnosis, troubleshooting and problem-solving skills for their ICT provision to be effective and consistently reliable. </li></ul><ul><li>Most individuals need a supported context and a supportive community in which to access ICTs </li></ul>
  13. 13. Issue 3 <ul><li>Not Just Digital </li></ul>
  14. 14. Ronan O’Beirne - Bradford <ul><li>not digital in the sense of &quot;zero&quot; or &quot;one” </li></ul><ul><li>If we take away 'digital exclusion' we do not by default get digital inclusion; it’s more complex </li></ul><ul><li>Individuals and groups (whether learners or citizens) with multi-faceted information needs at varying times will have multiple positions on any continuum. So how does the dynamic between structure and agency relate to digital inclusion? </li></ul><ul><li>What responsibilities (e.g. digital literacy) rest with agency and what entitlements (e.g. access to information) rest with structures </li></ul>
  15. 15. David Dickinson – Unlike Minds <ul><li>& personal well-being as agency </li></ul><ul><li>Pursuit of “digital inclusion” can mask lazy, supply-side thinking, presupposing a utility into which some people are yet to plug. </li></ul><ul><li>Higher levels of recursion include information engagement. </li></ul><ul><li>Inclusion depends upon personal (not institutional) relevance , information systems flexing with life episode changes supporting the broader goal of Continuing Personal Wellbeing. </li></ul>
  16. 16. Issue 4 <ul><li>Societal </li></ul><ul><li>Transformations </li></ul><ul><li>& Policy Challenges </li></ul>
  17. 17. Cristina Costa - Salford <ul><li>Digital opportunity to do something different </li></ul><ul><li>Lets start with diversity as digital media enable difference and originality. </li></ul><ul><li>What we should be transforming are the available approaches and opportunities and allowing for self-determination . </li></ul><ul><li>Digital Inclusion should be about transforming peoples passion into acknowledged skills and talents. However Digital Inclusion also requires a restoration of trust </li></ul>
  18. 18. Fred Garnett - LKL <ul><li>From Access to Content to Context </li></ul><ul><li>Inclusion policy comes with a lack of trust as it has no Govt home </li></ul><ul><li>Target Culture erodes community & personal self-determination </li></ul><ul><li>Trusted Intermediaries can enable participation </li></ul>
  19. 19. Jane’s 3 Policy Challenges <ul><li>& Inclusion is about transformation </li></ul><ul><li>Transforming Technology </li></ul><ul><li>Transforming Learning </li></ul><ul><li>Transforming Teaching </li></ul><ul><li>We discussed this and these are our conclusions… </li></ul>
  20. 20. In Conclusion <ul><li>3+1 </li></ul><ul><li>Policy </li></ul><ul><li>Recommendations </li></ul>
  21. 21. Policy Conclusions; 1 <ul><li>Technology evolves anyway </li></ul><ul><li>Tech companies vested in R&D Moore’s Law of doubling capacity every 2years </li></ul><ul><li>Policy needs to move away from the old obsession with e-service delivery </li></ul><ul><li>New relationships with users based on participatory design on open platforms </li></ul>
  22. 22. Policy Conclusions; 2 <ul><li>Learning is flipping curriculums anyway </li></ul><ul><li>Need learning design starting with those with learning disabilities, autism etc. </li></ul><ul><li>Need to develop passion -driven inclusive learning pedagogies and strategies </li></ul><ul><li>Learning needs to develop access to tech as the tools for life of humanity </li></ul>
  23. 23. Policy Conclusions; 3 <ul><li>Teachers are curious; Digital </li></ul><ul><li>Technology is fun, let’s take risks and be encouraged and rewarded for that </li></ul><ul><li>Teacher’s need training & CPD that highlights new skills; inclusion & design </li></ul><ul><li>Teaching needs to move away from the obsession with e-subject delivery </li></ul>
  24. 24. & finally… Conclusions; +1 <ul><li>Making sense of the digital information society </li></ul><ul><li>We need to move away from command and control systems; its an agile world </li></ul><ul><li>Digital is the new platform for services but… </li></ul><ul><li>Making personal sense of information in a digital society is the real inclusion issue </li></ul>
  25. 25. Education Innovation <ul><li>More information on Educational Innovation </li></ul><ul><li>BIS Public Sector Innovation Blog </li></ul><ul><li>TEL Research Communities </li></ul><ul><li>TEL Projects </li></ul><ul><li>ALT-TEL Review for BIS </li></ul><ul><li>Digital Inclusion Blog Post ; for comments </li></ul>