Digital Inclusion Curated Conversation 2012

Digital Inclusion 2012

A Curated Conversation on Digital Inclusion 2012 @FredGarnett London Knowledge Lab Professor Jane Seale; Plymouth Uni

Digital Inclusion
Ease of Technology use ;
Simon Jones, Jenny Chapman, John Popham
Access and definitions;
Seb Schmoller, Barry Phillips, James Wallbank, Jane Seale
Not Just Digital;
Ronan O’Beirne, David Dickinson,
Social Transformation and Policy Challenges
Cristina Costa, Fred Garnett, Jane Seale
Our 3+1 Policy Conclusions

Issue 1
The Ease of Technology Use

Simon Jones - CISCO
Moving to Information Pathways
The vast array of technology is largely available to overcome exclusion. Perhaps the challenge is based on re-designing information pathways, as well as access and financial structures.
Branded approaches to inclusion risk reinforcing exclusion perceptions and states of mind.
Teaching professionals need to embrace accountability, transparency, open innovation and community networks.

Jenny Chapman - BBC
The motivations of online interactions
The BBC has a remit for & tradition of trying to close the digital inclusion gap.
While TV and radio retains its motivational power, it is online that is ideally suited to the interactive process that is learning allowing personal journeys through passions and interests.
These are central to developing our skills as a society.

John Popham - Twicket
The Tipping-Point where easier is FUN!
We have to find the tipping-point where people realise that something in the digital sphere can make their life easier. And it has to be fun; like Twicket.
The majority of those people who are online use technology for enjoyment (e.g. Facebook games).
Make technology easier to use. More apps, user-friendly devices; less geekery

Issue 2
Access & Definitions

Seb Schmoller - ALT
Let’s get definitional
Digital Inclusion is important because it is thought to be important. The research community needs to have a line on it.
Without a definition it is pointless to talk about how DI might be achieved, because this assumes that achieving it is desirable.
Whatever definition is adopted the right to self-exclude needs keeping in view

Barry Philips - SERO
How might we best define Digital Inclusion?
“ Anyone who has made an informed choice to have (at the minimum) home access to, and confidence to use & enjoy using, a range of technologies for life ”
Massively reduce the cost of Home Access
We need “Articulation not Advocacy” however ubiquitous DI is not necessarily good

Jane Seale – Plymouth Uni
Thinking about learning disabilities
Three important things are needed in order for genuine & meaningful digital inclusion to happen.
Firstly an acceptance that technology are the tools of humanity ;
Secondly a rejection of “digital inclusion=social inclusion ” model that underpins policy decisions
Thirdly the promotion of a positive-risk taking culture .

James Wallbank Access Space
Literacy, Context & Skills
Basic digital skills and access to equipment and connectivity are not enough.
People need sufficient resources, fluent literacy, plus diagnosis, troubleshooting and problem-solving skills for their ICT provision to be effective and consistently reliable.
Most individuals need a supported context and a supportive community in which to access ICTs

Issue 3
Not Just Digital

Ronan O’Beirne - Bradford
not digital in the sense of "zero" or "one”
If we take away 'digital exclusion' we do not by default get digital inclusion; it’s more complex
Individuals and groups (whether learners or citizens) with multi-faceted information needs at varying times will have multiple positions on any continuum. So how does the dynamic between structure and agency relate to digital inclusion?
What responsibilities (e.g. digital literacy) rest with agency and what entitlements (e.g. access to information) rest with structures

David Dickinson – Unlike Minds
& personal well-being as agency
Pursuit of “digital inclusion” can mask lazy, supply-side thinking, presupposing a utility into which some people are yet to plug.
Higher levels of recursion include information engagement.
Inclusion depends upon personal (not institutional) relevance , information systems flexing with life episode changes supporting the broader goal of Continuing Personal Wellbeing.

Issue 4
Societal
Transformations
& Policy Challenges

Cristina Costa - Salford
Digital opportunity to do something different
Lets start with diversity as digital media enable difference and originality.
What we should be transforming are the available approaches and opportunities and allowing for self-determination .
Digital Inclusion should be about transforming peoples passion into acknowledged skills and talents. However Digital Inclusion also requires a restoration of trust

Fred Garnett - LKL
From Access to Content to Context
Inclusion policy comes with a lack of trust as it has no Govt home
Target Culture erodes community & personal self-determination
Trusted Intermediaries can enable participation

Jane’s 3 Policy Challenges
& Inclusion is about transformation
Transforming Technology
Transforming Learning
Transforming Teaching
We discussed this and these are our conclusions…

In Conclusion
3+1
Policy
Recommendations

Policy Conclusions; 1
Technology evolves anyway
Tech companies vested in R&D Moore’s Law of doubling capacity every 2years
Policy needs to move away from the old obsession with e-service delivery
New relationships with users based on participatory design on open platforms

Learning is flipping curriculums anyway
Need learning design starting with those with learning disabilities, autism etc.
Need to develop passion -driven inclusive learning pedagogies and strategies
Learning needs to develop access to tech as the tools for life of humanity

Teachers are curious; Digital
Technology is fun, let’s take risks and be encouraged and rewarded for that
Teacher’s need training & CPD that highlights new skills; inclusion & design
Teaching needs to move away from the obsession with e-subject delivery

& finally… Conclusions; +1
Making sense of the digital information society
We need to move away from command and control systems; its an agile world
Digital is the new platform for services but…
Making personal sense of information in a digital society is the real inclusion issue

Education Innovation
More information on Educational Innovation
BIS Public Sector Innovation Blog
TEL Research Communities
TEL Projects
ALT-TEL Review for BIS
Digital Inclusion Blog Post ; for comments

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Digital Inclusion Curated Conversation 2012

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