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This report brings together the results of the Special Eurobarometer public opinion survey on “cyber security” in the EU27 countries. It is estimated that, worldwide, more than one million people become victims of cybercrime every day. The European Commission has recently proposed to establish a European Cybercrime Centre to help protect European citizens and businesses against these mounting cyber-threats. The centre will be the European focal point in fighting cybercrime and will focus on illegal online activities carried out by organised crime groups, particularly those generating large criminal profits, such as online fraud involving credit cards and bank credentials. The EU experts will also work on preventing cybercrimes affecting e-banking and online booking activities, thus increasing e-consumers trust. A focus of the European Cybercrime Centre will be to protect social network profiles from e-crime infiltration and will help the fight against online identity theft. It will focus on cybercrimes which cause serious harm to their victims, such as online child sexual exploitation and cyber-attacks affecting critical infrastructure and information systems in the Union. The strategic priority given to tackling cybercrime is also reflected in the strategic and operational targets in the fight against cybercrime that have been agreed between Member States, the Council, the Commission and Europol1. The aim of the survey is to understand EU citizens’ experiences and perceptions of cyber security issues. The survey examines the frequency and type of internet use that EU citizens have; their confidence about internet transactions; their awareness and experience of cybercrimes; and the level of concernthat they feel about this type of crime. This survey was carried out by TNS Opinion & Social network in the 27 Member States of the European Union between 10th and the 25th of March 2012. Some 26.593 respondents from different social and demographic groups were interviewed face-to-face at home in their mother tongue on behalf of Directorate General Home Affairs. The methodology used is that of Eurobarometer surveys as carried out by the Directorate-General for Communication (“Research and Speechwriting” Unit)2.. A technical note on the manner in which interviews were conducted by the Institutes within the TNS Opinion & Social network is appended as an annex to this report. Also included are the interview methods and confidence intervals.