ESICc summary assessment report limburg 2013 on a.o. service innovation
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The Province of Limburg in the Netherlands is one of the few regions in the EU with advanced policy thinking in terms of developing its manufacturing industry through service innovation. It has ...
The Province of Limburg in the Netherlands is one of the few regions in the EU with advanced policy thinking in terms of developing its manufacturing industry through service innovation. It has already demonstrated its capacity to transform the region from an old mining area into one that hosts a developed chemical manufacturing industry and it has an ambition to continue with the transformation into new, innovative fields.
Limburg has ample opportunities to develop service innovations, as several industrial clusters exist in which service innovation can drive the renewal of the regional economy. Many of the key industries in the Province are under pressure from increased global competition and hence these companies will need to make adjustments and changes to their business concepts.
The regional development strategy is centred on several regional knowledge hubs, which are:
Chemelot, as a centre of the chemical industry and related materials including goods and services, clusters around DSM, a noted chemical firm;
The Health Campus is related to the academic work of Maastricht University, the Maastricht Medical Centre and firms in the cluster of life sciences and health, chemicals and medical, precision and optical instruments;
Document Services Valley originated in the machine and equipment manufacturing sector and is linked to logistics and ICT. It started around Océ in Venlo, which is now part of the international Canon Group;
Greenport is related to the agro-food and horticulture cluster in the northern part of the province and is the logistic hotspot for the export of agro-food and horticulture products to Germany; and
The Smart Services Hub is linked to specialised business services, financial services and public administration, in the Heerlen region where APG and CBS are also located.
The campuses are bringing their resources together in public-private partnerships and it is expected that these investments will lead to new start-ups and new knowledge-intensive jobs.
Nevertheless, service innovation in the region is mainly driven by some of the big companies, such as Océ Canon and DSM, and by the public sector itself through the University of Maastricht, APG, CBS and the campuses, whilst SMEs do not know much about this concept of service innovation as yet. SMEs need more examples and role models to become engaged and to step up their demand for integrating more innovative
services in their business processes. Both the demand and supply for service innovation is concentrated in some industries and areas, which are not yet sufficiently interconnected across the region to exploit the full potential of such innovation.
Analysing the structural indicators, the statistical data reflects that Limburg performs close to the EU average on indicators assessing entrepreneurship and innovation and business model generation. It is, however, performing worse in financing innovation and some of the indicators
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