E dem in_bristol_mar2011


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eDemocracy update - Bristol CC, March 2011

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  • The consultation strategy led to the development of Consultation Finder and from there is seemed sensible to try other approaches such as online surveys and quick polls. E-petitions were introduced in 2004, closely followed by our original e-panel, Ask Bristol Over the last few years this has evolved with more bottom-up engagement through neighbourhood forums plus through improved use of multimedia Bristol was also the first place in the country to introduce free IT in libraries through the People’s network
  • Final thoughts are that e-democracy is not about making a transaction Spending money on buying tools help but it’s more about people Works best if can invest time and effort to build an ongoing relationship Making sure that feedback and responses are given
  • E dem in_bristol_mar2011

    1. 1. Improving citizen involvement through e-participation in Bristol Anna McDermott Philip Higgins Consultation & Research www.askbristol.com
    2. 2. Overview <ul><li>Tools used in the ASK Bristol e-participation programme </li></ul><ul><li>Crowdsourcing ideas – Budgeting and urban development planning </li></ul><ul><li>Integration with social media </li></ul>
    3. 3. <ul><li>Live blogging </li></ul><ul><li>Crowd sourcing </li></ul><ul><li>Social media (2010) </li></ul><ul><li>E-bulletin </li></ul><ul><li>ASK Bristol (wordpress) </li></ul><ul><li>You tube </li></ul><ul><li>Webcasting (2007) </li></ul><ul><li>Neighbourhood e-forums </li></ul><ul><li>E-petitions (2004) </li></ul><ul><li>Online surveys </li></ul><ul><li>Consultation Finder </li></ul><ul><li>Interactive voting </li></ul>Developing a range of tools 2000 2011
    4. 6. Webcasting local democracy
    5. 7. Webcasting democracy <ul><li>Since 2007 </li></ul><ul><li>Webcast live and recorded </li></ul><ul><li>Meetings of high public interest </li></ul><ul><li>Improves accessibility and understanding of local issues and democracy at work </li></ul><ul><li>70,713 total unique visitors </li></ul><ul><li>Watch and comment </li></ul>
    6. 8. Webcasting election results <ul><li>Highest live audience of any UK council webcast – 5947 views </li></ul><ul><li>With archive – 8382 views </li></ul><ul><li>Simultaneous tweeting </li></ul><ul><li>Not provided by local media </li></ul><ul><li>Chance for people to see and hear their new local councillor </li></ul>
    7. 9. Influencing decisions at the city level
    8. 10. Crowd sourcing <ul><li>Source ideas and solutions from the crowd </li></ul><ul><li>Develop understanding of issues </li></ul><ul><li>Facilitate discussion between citizens </li></ul><ul><li>Bring new people and fresh thinking to problems </li></ul><ul><li>Early engagement </li></ul><ul><li>Communicate issues in an engaging way - video </li></ul>
    9. 11. <ul><li>Challenge: Save 20% of budget over 4 years </li></ul><ul><li>Council Leader – raise understanding / get suggestions from public </li></ul><ul><li>Council members got involved </li></ul><ul><li>4385 views / 600 suggestions grouped in to 70 themes </li></ul>Bristol’s Budget Conversation
    10. 12. <ul><li>Cllr Rogers on his participation in the Budget Conversation </li></ul>
    11. 13. Neighbourhood level Participatory budgeting <ul><li>£15,000 of well-being money in a neighbourhood </li></ul><ul><li>Live, work, study or just interested </li></ul><ul><li>First e-participatory budgeting pilot </li></ul><ul><li>537 users / 397 comments / 60 ideas </li></ul><ul><li>Will continue to pilot this approach </li></ul>
    12. 14. Decision makers need to join in <ul><li>Councillors need to take part – identify members who are already using social media </li></ul><ul><li>Senior officers need to engage </li></ul><ul><li>Better outcomes for whole process </li></ul>
    13. 15. <ul><li>Short break for questions </li></ul>
    14. 16. Urban development planning: Cherish or Change? <ul><li>Map based </li></ul><ul><li>Identify issues with Bristol’s central area and solutions </li></ul><ul><li>Identify areas or things people value in the city centre </li></ul><ul><li>Early engagement feeds in to Central Area Action Plan </li></ul><ul><li>Strong social media links used ideas phase </li></ul>
    15. 18. <ul><li>Pin point areas </li></ul><ul><li>Make a suggestion / Comment / upload photos </li></ul><ul><li>Spatial patterns emerge </li></ul><ul><li>An engaging experience </li></ul><ul><li>925 comments </li></ul><ul><li>Comments grouped into 10 main themes </li></ul>
    16. 20. Ideas for Bristol <ul><li>Next phase of engagement on Central Area Action Plan (leading on from Cherish and Change) </li></ul><ul><li>Sign-in with FB/Twitter account </li></ul><ul><li>Suggest ideas can </li></ul><ul><li>Vote on ideas </li></ul><ul><li>Share </li></ul><ul><li>3,654 unique visits </li></ul><ul><li>128 ideas, 377 users, 955 votes </li></ul>
    17. 21. Getting the message out….
    18. 22. Feeds, widgets and e-bulletins <ul><li>2010 moved into social media / letting our content travel </li></ul><ul><li>Feeds – auto-updating – Google Feedburner </li></ul><ul><li>Widgets – help promote </li></ul><ul><li>Twitter account: consultations, e-petitions, citizen ideas, webcasts </li></ul><ul><li>Facebook page </li></ul><ul><li>Our e-participation tools are being optimised for social media </li></ul>
    19. 25. Where we’re going….. <ul><li>Rise of neighbourhood and hyper local sites – already happening </li></ul><ul><li>More video to explain issues </li></ul><ul><li>Tools are becoming free and easier-to-use </li></ul><ul><li>Often community will set-up sites themselves – join in </li></ul><ul><li>Social networking sites could help with community development </li></ul><ul><li>Skills development opportunities for the digitally excluded </li></ul>
    20. 26. <ul><li>Thank you for listening </li></ul><ul><li>www.askbristol.com </li></ul><ul><li>www.twitter.com/askbristol </li></ul>