THE SOCIAL WEB IS HERE! <ul><li>Frank Barry </li></ul><ul><li>May 20, 2010 </li></ul>Make the world a better place.
Make the world a better place. © 2010 Blackbaud LET’S BE SOCIAL I’m Frank Barry ...  @franswaa  on Twitter
Why are we all here? Make the world a better place. © 2010 Blackbaud
STATS <ul><li>I promise to make them exciting! </li></ul>4 Photo by  nielsvk
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Source |  http://socialnomics.net/2010/05/05/social-media-revolution-2-ref...
Make the world a better place. © 2010 Blackbaud Evolution  | Communication is moving on
Make the world a better place. © 2010 Blackbaud Boomers Gen “I”
Make the world a better place. © 2010 Blackbaud 1) The BIG shift 2) Four parts of social media integration Strategy Listen...
<ul><li>No more yelling ... </li></ul>THE BIG SHIFT Make the world a better place. © 2010 Blackbaud 16 Photo by  pcgn7
Make the world a better place. © 2010 Blackbaud 4 PARTS OF SOCIAL MEDIA INTEGRATION 1  2  3  4 Strategy > Listening > Mapp...
Make the world a better place. © 2010 Blackbaud Remember. STRATEGY 1st Photo by  Jeromyu
Make the world a better place. © 2010 Blackbaud LAF Lance Armstrong Foundation
Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud <ul><li>Clear purpose --  “Strategy 1st“ </li></ul><ul><li>Clear Call to A...
Make the world a better place. © 2010 Blackbaud Photo by  avantard LEARN TO LISTEN People are talking.
Make the world a better place. © 2010 Blackbaud Red Cross
Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud <ul><li>What are people talking about? </li></ul><ul><li>Your executive di...
DRAW YOUR MAP <ul><li>There are many places you could be. </li></ul>Make the world a better place. © 2010 Blackbaud Photo ...
CHLA <ul><li>Children’s Hospital of LA </li></ul>Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud <ul><li>Homebase :  www.chla.org   </li></ul><ul><li>myCHLA </li></ul><ul>...
Make the world a better place. © 2010 Blackbaud Source:  Home Bases, Outposts, and Frontiers : Using Social Media by Kyle ...
ENGAGE <ul><li>It’s a two way street now days. </li></ul>Make the world a better place. © 2010 Blackbaud 31 Photo by  Piet...
To Mama with Love <ul><li>Epic Change </li></ul>Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud <ul><li>Clear purpose --  “Strategy 1st“ </li></ul><ul><li>Clear Call to A...
INTEGRATE  <ul><li>Build on to what you’re already doing. </li></ul>Make the world a better place. © 2010 Blackbaud Photo ...
Arthritis Foundation Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud
Make the world a better place. © 2010 Blackbaud <ul><li>Existing Fundraising Program </li></ul><ul><li>Integrated tools </...
Make the world a better place. © 2010 Blackbaud Photo by  st0l1 WHAT NOW?
Make the world a better place. © 2010 Blackbaud <ul><li>Pick an Existing Goal to Pursue </li></ul><ul><li>Make Success Som...
<ul><li>I know you have them. </li></ul>Make the world a better place. © 2010 Blackbaud Photo by  DoBeRaGi QUESTIONS?
Make the world a better place. © 2010 Blackbaud Frank Barry Twitter: @franswaa eMail:  [email_address] www.netwitsthinktan...
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The Social Web is Here!

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Talking about the evolution of communication and the internet with a focus on how nonprofits are and can be using social media to further their cause.

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  • Trying to use Social Media for fundraising We’ll talk about why social media is changing the way communication happens and how that will continue to impact online fundraising. But we’re not going to just hit on tactics, we’ll look at a few examples that show us how to be social on the web
  • Print - | Radio - | TV - | Internet - | Social web - It’s evolution ... think direct mail ==&gt; eMail
  • Your volunteers, donors and advocates are getting younger They expect something different How you connect and gain the hearts of new age donors will continue to morph ... it’s more and more relational now. Gen “I” is growing up with the internet and mobile devices - it’s how they will want to be communicated to!
  • Direct mail &gt; web &gt; email &gt; social --- We used to send direct mail ... Then the web came along and we put our print material there ... “brochure-ware” Next eMail came along and proved to be a great way to communicate But ... these forms of communication we’re one way Now we’re in the “Human, Conversational, Two-way” web
  • Do you want to - Build cause awareness - Connect with new supporters - Cultivate supporter relationships - Build a private space on the web for your community - Raise more money to further your mission How are you doing these things today? How can you integrate social media into your current strategy?
  • Raising awareness about cancer, survivors, research, etc by building community
  • What’s one of your strategic objectives and how could you use social media to achieve results? or ... how are you doing it now?
  • Listening is a concept used on the web to mean “hearing what others are saying about you and/or your organization”
  • Story of blogger taking local Red Cross class - the individual had a bad experience
  • They called the local chapter and got them in touch with the blogger.
  • If you were listening how could you use the information?
  • There are hundreds of social networking sites and ways to use social media. You can’t/shouldn’t use them all. Any full time “social media” people in the room? Any “1/2 time”? Other? Where will you choose to participate?
  • What would your map look like and why?
  • Once you have figured out your objective, learned to listen and picked the social places you’ll participate it’s time to ENGAGE ...
  • Mothers day project by Epic Change (btw, they have 2 fte and a few volunteers, but they are VERY active on the social web) Project focused on showing mama’s around the world how much they are loved Goal to raise money for Mama Lucy’s project in Tazaneya
  • Their site is build with “social” in mind
  • Twitter, Facebook, Share with a friend
  • The Social Web is Here!

    1. 1. THE SOCIAL WEB IS HERE! <ul><li>Frank Barry </li></ul><ul><li>May 20, 2010 </li></ul>Make the world a better place.
    2. 2. Make the world a better place. © 2010 Blackbaud LET’S BE SOCIAL I’m Frank Barry ... @franswaa on Twitter
    3. 3. Why are we all here? Make the world a better place. © 2010 Blackbaud
    4. 4. STATS <ul><li>I promise to make them exciting! </li></ul>4 Photo by  nielsvk
    5. 5. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    6. 6. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    7. 7. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    8. 8. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    9. 9. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    10. 10. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    11. 11. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    12. 12. Make the world a better place. © 2010 Blackbaud Source | http://socialnomics.net/2010/05/05/social-media-revolution-2-refresh/ Stats | Socialnomics
    13. 13. Make the world a better place. © 2010 Blackbaud Evolution | Communication is moving on
    14. 14. Make the world a better place. © 2010 Blackbaud Boomers Gen “I”
    15. 15. Make the world a better place. © 2010 Blackbaud 1) The BIG shift 2) Four parts of social media integration Strategy Listening Mapping Engagement 3) What’s Next? Let’s talk about ...
    16. 16. <ul><li>No more yelling ... </li></ul>THE BIG SHIFT Make the world a better place. © 2010 Blackbaud 16 Photo by  pcgn7
    17. 17. Make the world a better place. © 2010 Blackbaud 4 PARTS OF SOCIAL MEDIA INTEGRATION 1 2 3 4 Strategy > Listening > Mapping > Engaging
    18. 18. Make the world a better place. © 2010 Blackbaud Remember. STRATEGY 1st Photo by Jeromyu
    19. 19. Make the world a better place. © 2010 Blackbaud LAF Lance Armstrong Foundation
    20. 20. Make the world a better place. © 2010 Blackbaud
    21. 21. Make the world a better place. © 2010 Blackbaud <ul><li>Clear purpose -- “Strategy 1st“ </li></ul><ul><li>Clear Call to Action: “Register / cheer / donate” -- “Strategy 1st“ </li></ul><ul><li>Visible Impact (# of riders, goal, top “cheered”) -- “Strategy 1st“ </li></ul><ul><li>Fundraising and Social Focused Design -- “Home base” </li></ul><ul><li>Social Media Integration (Facebook, Twitter) -- “Outposts” </li></ul><ul><li>Constant Participation -- “Listen / Engage” </li></ul><ul><li>Thank You’s -- “Engage” </li></ul>iRIDE for LIVESTRONG
    22. 22. Make the world a better place. © 2010 Blackbaud Photo by avantard LEARN TO LISTEN People are talking.
    23. 23. Make the world a better place. © 2010 Blackbaud Red Cross
    24. 24. Make the world a better place. © 2010 Blackbaud
    25. 25. Make the world a better place. © 2010 Blackbaud <ul><li>What are people talking about? </li></ul><ul><li>Your executive director </li></ul><ul><li>Your organization name </li></ul><ul><li>An event/Initiative you run </li></ul><ul><li>A service you provide </li></ul><ul><li>How do you know? </li></ul><ul><li>Google blog search, Google alerts, Twitter search </li></ul><ul><li>Paid services (Radian6) </li></ul><ul><li>How do you respond? </li></ul><ul><li>Are you active where they are talking? </li></ul>The Red Cross Listens!
    26. 26. DRAW YOUR MAP <ul><li>There are many places you could be. </li></ul>Make the world a better place. © 2010 Blackbaud Photo by net_efekt
    27. 27. CHLA <ul><li>Children’s Hospital of LA </li></ul>Make the world a better place. © 2010 Blackbaud
    28. 28. Make the world a better place. © 2010 Blackbaud
    29. 29. Make the world a better place. © 2010 Blackbaud <ul><li>Homebase : www.chla.org </li></ul><ul><li>myCHLA </li></ul><ul><li>Share your story </li></ul><ul><li>Outposts : </li></ul><ul><li>YouTube </li></ul><ul><li>Twitter </li></ul><ul><li>Facebook </li></ul>CHLA Social Media Map
    30. 30. Make the world a better place. © 2010 Blackbaud Source: Home Bases, Outposts, and Frontiers : Using Social Media by Kyle Lacy
    31. 31. ENGAGE <ul><li>It’s a two way street now days. </li></ul>Make the world a better place. © 2010 Blackbaud 31 Photo by Pieter Musterd
    32. 32. To Mama with Love <ul><li>Epic Change </li></ul>Make the world a better place. © 2010 Blackbaud
    33. 33. Make the world a better place. © 2010 Blackbaud
    34. 34. Make the world a better place. © 2010 Blackbaud
    35. 35. Make the world a better place. © 2010 Blackbaud <ul><li>Clear purpose -- “Strategy 1st“ </li></ul><ul><li>Clear Call to Action: “Show a Mama Love” -- “Strategy 1st“ </li></ul><ul><li>Visible Impact (# of Mom, $ raised, Kids) -- “Strategy 1st“ </li></ul><ul><li>Fundraising and Social Focused Design “Home base” </li></ul><ul><li>Social Media Integration (Facebook, Twitter) -- “Outposts” </li></ul><ul><li>Key Influencers (EpicChangeX) -- “Engage” </li></ul><ul><li>Constant Participation -- “Listen / Engage” </li></ul><ul><li>Thank You’s -- “Engage” </li></ul>To Mama with Love
    36. 36. INTEGRATE <ul><li>Build on to what you’re already doing. </li></ul>Make the world a better place. © 2010 Blackbaud Photo by cokescroaks
    37. 37. Arthritis Foundation Make the world a better place. © 2010 Blackbaud
    38. 38. Make the world a better place. © 2010 Blackbaud
    39. 39. Make the world a better place. © 2010 Blackbaud <ul><li>Existing Fundraising Program </li></ul><ul><li>Integrated tools </li></ul><ul><li>Empowering Donors/Supporters </li></ul>Arthritis Foundation
    40. 40. Make the world a better place. © 2010 Blackbaud Photo by  st0l1 WHAT NOW?
    41. 41. Make the world a better place. © 2010 Blackbaud <ul><li>Pick an Existing Goal to Pursue </li></ul><ul><li>Make Success Someone’s Job </li></ul><ul><li>Listen </li></ul><ul><li>Draw Your Map </li></ul><ul><li>Establish a Baseline Social Media Presence </li></ul><ul><li>Evolve </li></ul>5 Steps to Take Today
    42. 42. <ul><li>I know you have them. </li></ul>Make the world a better place. © 2010 Blackbaud Photo by  DoBeRaGi QUESTIONS?
    43. 43. Make the world a better place. © 2010 Blackbaud Frank Barry Twitter: @franswaa eMail: [email_address] www.netwitsthinktank.com

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