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E government in libraries -- updated -- 2011
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E government in libraries -- updated -- 2011



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  • 1. E-Government in Brevard County Libraries An overview of public services available to library patrons on public Internet computers
  • 2. E-Government in Libraries
    • Definition – E-Government is defined as the use of technology, particularly the Internet, as a means to deliver government services and to facilitate the interaction of the public with government entities.
    • Source: http://www.ala.org/ (Adopted by the COL-E E-Government Subcommittee, May 2008)
  • 3. E-Government in Libraries
    • Some examples:
      • Annual IRS forms for tax filing & AARP assistance
      • Online FEMA forms after natural disasters
      • State of Florida unemployment Job Link access
      • Local property appraiser information
      • Voter registration forms for bi-annual elections
      • ACCESS Florida Medicaid, Food Stamps & Cash Assistance programs (see handouts provided)
      • Source: http://www.dcf.state.fl.us/
  • 4. E-Government in Libraries
    • Project COMPASS: Workforce Recovery
    • -- Training Program for Librarians
    • -- Goal-Oriented Nationwide Effort
    • -- Increase Awareness of Available Resources
    • -- Handle Service Needs of Unemployed
    • -- Provide Underemployed with Opportunities
    • -- Sponsored by: www.oclc.org/webjunction
  • 5. E-Government in Libraries
    • Second Harvest Food Bank of Central Florida
    • Is a community partnership outreach agency
    • In Central & South Brevard Sharing Centers
    • Some churches and libraries in Brevard County
    • Supports Food Stamps, Medicaid, Kid Care &
    • Temporary Assistance for Needy Families (TANF)
    • Promotes EBT & WIC programs for eligible…
  • 6. E-Government in Libraries
    • Summary: Public libraries are essential providers of E-Government services and resources. In areas hit by natural disasters, they are on the front line assisting users in filing government claims.
    • With the increase in unemployment, more people than ever are using free public library computers to file for benefits, …
  • 7. E-Government in Libraries
    • Summary (cont.): … use library resources to access information about jobs, and complete online job applications. Many of these users are unfamiliar with computers and online resources. Government agencies refer individuals specifically to their local public libraries for help.
    • Source: “Public Libraries and E-Government Services,” ( http://www.ala.org/ )
  • 8. E-Government in Libraries
    • In Conclusion:
      • It is our goal to continue to provide the best possible services with the resources we have available to us…
      • E-Government is a growing service that public libraries provide as Community Partners.
      • Thank you for your time & attention!
      • Are there any questions?