6. Tip # 2
Find out where in the
change cycle the person is
Reflection and learning
Acceptance of reality
Hayes, John: The Theory and Practice of Change Management, p. 151.
8. Tip # 3
Help the person analyze
arguments for and
against the change
9. Encourage the person to do a careful, thoughtful
analysis, for and against the change.
Arguments for investing in
Arguments against investing in
11. Tip # 4
If the person resists change,
find out why
12. Problem analysis methods
13. Reasons why people resist change
14. Tip # 5
Help the person
discover his/her values
15. Questions to discover values
16. Tip # 6
Help the person make a
strategy to change
17. Help the person make a strategy that focuses on realistic goals.
Setting a goal of changing a few specific behaviors such as less
shouting is more effective than focusing on personality aspects
such as interpersonal sensitivity, empathy, and sociability.
18. Things to do to reach the goal
When to do them
Task # 1
Task # 2
19. Tip # 7
Help the person repeat
20. Deliberate practice requires steady, consistent repetition over
time, until new behaviors take root in the body as new habit.
As Aristotle put it: “We are what we repeatedly do. Excellence
then, is not an act but a habit.”