Questions for speakers
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  • 1. http://www.imagebase.net/Concept/microphone2
  • 2. Question # 1 How short is your talk?
  • 3. Keep it short and focused on the one or two things you want people to remember. http://epn.dk/job/article4597216.ece
  • 4. State the most important recommendations at the start. Then move on to supporting data. http://blogs.hbr.org/cs/2012/10/how_to_present_to_senior_execu.html
  • 5. The average adult reads 300 words per minute, but people can only follow speech closely at around 150-160 words per minute. Therefore, keep your talk short. http://blogs.hbr.org/2014/09/a-speech-is-not-an-essay
  • 6. Question # 2 How clearly do you talk?
  • 7. Communicate with a clear, strong voice. http://youtu.be/O2dEuMFR8kw
  • 8. Take a breath before you begin speaking to avoid rushing and mumbling. http://www.businessinsider.com/common-speaking-mistakes-2013-12
  • 9. Further inspiration http://issuu.com/frankcalberg/docs/languages
  • 10. Question # 3 How well do you know your audience?
  • 11. Show the listeners that you care about them. http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.html http://youtu.be/O2dEuMFR8kw
  • 12. Make sure that the idea you communicate makes sense from the listener’s point of view. http://youtu.be/O2dEuMFR8kw
  • 13. Further inspiration http://www.slideshare.net/frankcalberg/customer-needs
  • 14. Question # 4 Do you speak in the right place?
  • 15. Design the space, you speak in, to help make 1. make you even more trustworthy. 2. create an emotional bond between you and people you speak with. http://youtu.be/O2dEuMFR8kw
  • 16. Further inspiration on work environments http://www.pinterest.com/frankcalberg/indoor-work-and-living-spaces/ http://www.pinterest.com/frankcalberg/outdoor-work-and-living-environments/
  • 17. Question # 5 How will you be personal?
  • 18. Talk about things you believe in passionately. http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.html
  • 19. Tell a story. People will will better follow and remember stories. They create emotional connections. http://youtu.be/O2dEuMFR8kw http://blogs.hbr.org/2014/09/a-speech-is-not-an-essay/ http://www.theatlantic.com/health/archive/2013/01/is-the-lecture-dead/272578/
  • 20. Bring your natural, informal style into your presentation. http://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
  • 21. Further inspiration http://www.slideshare.net/frankcalberg/what-is-the-company-purpose
  • 22. Question # 6 To what extent do you use “I” language?
  • 23. I-messages simply state a problem without blaming someone for it. This makes it easier for the other side to help solve the problem, without having to admit that they were wrong. http://www.beyondintractability.org/essay/I-messages/?nid=1216
  • 24. Effective communication Aggressive communication Passive communication
  • 25. Aggressive communication Effective communication Passive communication ”You” language ”I” language ”One” language
  • 26. Aggressive communication Effective communication Passive communication Watch out what you say. You, don’t ever do… I noticed that…. I would like if…. Maybe. Well, I don’t know but...
  • 27. Aggressive communication Effective communication Passive communication Anger. Out of control. Inner strength. Self confidence. Fear. Lack of self confidence.
  • 28. Further inspiration http://www.slideshare.net/frankcalberg/conflict-management-1537777
  • 29. Question # 7 To what extent do you use open body language?
  • 30. 55% of your impact comes from what your body is doing while you are speaking. http://www.francescolejones.com/how-to-wow/excerpt/
  • 31. http://www.imagebase.net/Concept/Test-009-copy
  • 32. Be open in your body language when you speak. http://epn.dk/job/article4597216.ece
  • 33. Question # 8 How well do you respect personal zones?
  • 34. The intimate zone < ½ arm’s length The personal zone 1 arm’s length The social zone > 2 arm’s lengths The public zone > 4 arms lengths
  • 35. Question # 9 Do you speak as an adult to an adult?
  • 36. Speak with others as you would like to be spoken to. Adapted from http://bible.cc/matthew/7-12.htm
  • 37. Aim for a tone that suggests that you’re leveling with people. http://hbr.org/2013/07/connect-then-lead/ar/3
  • 38. Adult Parent Child Parent Adult Child
  • 39. Question # 10 How often do you pause?
  • 40. To emphasize what you say, vary your body language, your tone, and the volume. http://blogs.hbr.org/2014/09/a-speech-is-not-an-essay/
  • 41. Avoid using “ums” and "uhs”. Instead, use a well-placed pause to help people absorbe what you say and get people’s attention. http://www.businessinsider.com/common-speaking-mistakes-2013-12 http://hbr.org/tip?date=050712
  • 42. http://www.imagebase.net/Concept/289-copy
  • 43. Advantages of using pauses  A pause gives listeners time to digest information.  A pause increases your feeling of confidence and ease.  A pause gives you time to formulate your thoughts. http://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
  • 44. Question # 11 How openly do you communicate?
  • 45. Question # 12 What about using “and” instead of “but”?
  • 46. The word “but” is an eraser. Use “and” instead. http://leadershipfreak.wordpress.com/2011/06/30/the-top-25-ways-to-win-arguments
  • 47. Question # 13 How much will you practice before you speak?
  • 48. Know your material extremely well. Sources http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.html http://epn.dk/job/article4597216.ece http://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
  • 49. When practicing, expect that your actual talk will take at least 25% longer. http://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
  • 50. http://www.7cupsoftea.com/
  • 51. Further inspiration http://blogs.hbr.org/2013/12/conflict-strategies-for-nice-people/ http://crinfo.beyondintractability.org/essay/escalation-limiting_language/ http://knowledge.insead.edu/contents/Communication-skills-steveknight-090918.cfm?vid=305 http://www.lollydaskal.com/leadership/the-language-of-leadership/ http://www.strategy-business.com/li/leadingideas/li00079?pg=all http://voices.yahoo.com/tell-stories-3267976.html http://www.slideshare.net/frankcalberg/listening-tips http://www.slideshare.net/frankcalberg/dialogue-vs-discussion http://www.slideshare.net/frankcalberg/feedback-tips