State the most important recommendations you
have right at the start.
Then move on to supporting data.
Keep it short and focused on the one or
two things you want people to remember.
Mr. Ryan Heath.
Tip # 2
Communicate with a clear, strong voice.
Take a breath before you begin speaking
to avoid speaking rushing and mumbling.
Tip # 3
Know who you speak with
Know your audience.
Make sure that the idea you communicate
makes sense from the listener’s point of view.
Look and act professional.
Show the listeners that you care about them.
Tip # 4
Speak in the right place
Design the space, you speak in, to help make
1. make you even more trustworthy.
2. create an emotional bond between you and
people you speak with.
Further inspiration on work environments
Tip # 5
Tell a personal story
Talk about things you believe in passionately.
Telling a story is a useful way of creating
an emotional connection.
A story has a beginning, a middle, and an end.
Inspiration about purpose
Tip # 6
Use “I” language
I-messages simply state a problem without blaming
someone for it.
This makes it easier for the other side to help solve the
problem, without having to admit that they were wrong.
what you say.
I noticed that….
You, don’t ever
I would like if….
Well, I don’t know
Out of control.
Lack of self
More inspiration on conflict management
Tip # 7
Use open body language
Be open in your body language when you speak.
Mr. Ryan Heath.
55% of your impact comes from what your
body is doing while you are speaking.
Tip # 8
Respect personal zones
The social zone
> 2 arm’s lengths
The personal zone
1 arm’s length
< ½ arm’s
The public zone
> 4 arms lengths
Tip # 9
Speak as an adult
to an adult
Speak with others as you would like to be spoken to.
Aim for a tone that suggests that
you’re leveling with people.
Tip # 10
Pause to give listeners time to absorbe your words.
To avoid losing your audience, avoid using
excessive “ums” and "uhs”.
Instead, use a well-placed pause to pique
Tip # 11
Use social media
Tip # 12
Use “and” rather
The word “but” is an eraser.
Use “and” more than “but”.
Tip # 13
Practice before you speak
Know your material extremely well.
Practive what you want to say.
Mr. Ryan Heath. http://epn.dk/job/article4597216.ece