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Speaking tips
 

Speaking tips

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13 speaking tips.

13 speaking tips.

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Speaking tips Speaking tips Presentation Transcript

  • 13 speaking tips
  • Tip # 1 Keep it short
  • State the most important recommendations you have right at the start. Then move on to supporting data. http://blogs.hbr.org/cs/2012/10/how_to_present_to_senior_execu.html
  • Keep it short and focused on the one or two things you want people to remember. Source Mr. Ryan Heath. http://epn.dk/job/article4597216.ece
  • Tip # 2 Communicate clearly
  • Communicate with a clear, strong voice. http://youtu.be/O2dEuMFR8kw
  • Take a breath before you begin speaking to avoid speaking rushing and mumbling. http://www.businessinsider.com/common-speaking-mistakes-2013-12
  • http://issuu.com/frankcalberg/docs/languages
  • Tip # 3 Know who you speak with
  • Know your audience. http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.html
  • Make sure that the idea you communicate makes sense from the listener’s point of view. http://youtu.be/O2dEuMFR8kw
  • Look and act professional. Show the listeners that you care about them. http://youtu.be/O2dEuMFR8kw
  • http://www.scribd.com/doc/56785190/Customer-Needs
  • Tip # 4 Speak in the right place
  • Design the space, you speak in, to help make 1. make you even more trustworthy. 2. create an emotional bond between you and people you speak with. http://youtu.be/O2dEuMFR8kw
  • Further inspiration on work environments http://www.slideshare.net/frankcalberg/buildings-and-culture http://www.pinterest.com/frankcalberg/work-and-living-environments/
  • Tip # 5 Tell a personal story
  • Talk about things you believe in passionately. http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.html
  • Telling a story is a useful way of creating an emotional connection. http://youtu.be/O2dEuMFR8kw
  • A story has a beginning, a middle, and an end. http://www.theatlantic.com/health/archive/2013/01/is-the-lecture-dead/272578/
  • Inspiration about purpose http://www.slideshare.net/frankcalberg/what-is-the-company-purpose
  • Tip # 6 Use “I” language
  • I-messages simply state a problem without blaming someone for it. This makes it easier for the other side to help solve the problem, without having to admit that they were wrong. http://www.beyondintractability.org/essay/I-messages/?nid=1216
  • Effective communication Aggressive communication Passive communication
  • Aggressive communication ”You” language Effective communication ”I” language Passive communication ”One” language
  • Aggressive communication Effective communication Passive communication Maybe. Watch out what you say. I noticed that…. You, don’t ever do… I would like if…. Well, I don’t know but...
  • Aggressive communication Effective communication Passive communication Anger. Inner strength. Fear. Out of control. Self confidence. Lack of self confidence.
  • More inspiration on conflict management http://www.slideshare.net/frankcalberg/conflict-management-1537777
  • Tip # 7 Use open body language
  • Be open in your body language when you speak. Source Mr. Ryan Heath. http://epn.dk/job/article4597216.ece
  • 55% of your impact comes from what your body is doing while you are speaking. http://www.francescolejones.com/how-to-wow/excerpt/
  • Tip # 8 Respect personal zones
  • The social zone > 2 arm’s lengths The personal zone 1 arm’s length The intimate zone < ½ arm’s length The public zone > 4 arms lengths
  • Tip # 9 Speak as an adult to an adult
  • Speak with others as you would like to be spoken to. Adapted from http://bible.cc/matthew/7-12.htm
  • Parent Parent Adult Adult Child Child
  • Aim for a tone that suggests that you’re leveling with people. http://hbr.org/2013/07/connect-then-lead/ar/3
  • Tip # 10 Pause
  • Pause to give listeners time to absorbe your words. http://hbr.org/tip?date=050712
  • To avoid losing your audience, avoid using excessive “ums” and "uhs”. Instead, use a well-placed pause to pique listeners' attention. http://www.businessinsider.com/common-speaking-mistakes-2013-12
  • Tip # 11 Communicate openly
  • Use social media
  • http://www.slideshare.net/frankcalberg/email-tips
  • Tip # 12 Use “and” rather than “but”
  • The word “but” is an eraser. Use “and” more than “but”. http://leadershipfreak.wordpress.com/2011/06/30/the-top-25-ways-to-win-arguments
  • Tip # 13 Practice before you speak
  • Know your material extremely well. Practive what you want to say. Sources http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.html Mr. Ryan Heath. http://epn.dk/job/article4597216.ece
  • Further inspiration http://blogs.hbr.org/2013/12/conflict-strategies-for-nice-people/ http://crinfo.beyondintractability.org/essay/escalation-limiting_language/ http://knowledge.insead.edu/contents/Communication-skills-steveknight-090918.cfm?vid=305 http://www.lollydaskal.com/leadership/the-language-of-leadership/ http://www.strategy-business.com/li/leadingideas/li00079?pg=all http://voices.yahoo.com/tell-stories-3267976.html