Social competence

Social competence 9 inputs

# 1 Social media competence

Source : http://paul4innovating.com/2011/01/04/social-will-dominate-innovation-thinking-in-2011-and-beyond/ Social media can become the real “glue” for bringing together innovation as it ‘sticks the incompletes together’ into new forms and things. Blogging, twitter, LinkedIn, Facebook and the host of other social tools bring us “content” as never before.

Be able to correctly locate any contact in the appropriate social media. Source : Baber, Anne & Waymon, Lynne: ” The connected employee. The 8 networking competencies for organizational success.” T+D, February 2010.

Source : Interview with Jeff Jarvis. http://www.youtube.com/watch?v=C2I49bM3W0Q Competence in consuming and creating media

# 2 Listening competence

” Outstanding leaders are people who first listen” Daniel Goleman Sources : http://freevideolectures.com/Course/2525/Leadership-by-Harvard-Business/5 http:// danielgoleman.info /

The people with the most social intelligence are those who are good listeners . Sources : http://abcnews.go.com/GMA/Books/story?id=2496899&page=1 http:// danielgoleman.info / Daniel Goleman

Source : http:// www.slideshare.net/frankcalberg/listening -tips

# 3 Empathy

“ Social intelligence means being smart in relationships by being empathetic , or being able to sense what others are feeling and their intentions. Secondly, it means having the social skills to act on that information.” Sources : http://abcnews.go.com/GMA/Books/story?id=2496899&page=1 http:// danielgoleman.info /

Social competencies Psychological meaning Personality traits which can manifest in different capabilities such as empathy , tolerance, conscientiousness, ability for cooperation, social or emotional intelligence Pedagogical meaning Lifelong, intercultural and social learning. Economical meaning Abilities such as flexibility, working in a team, motivating colleagues and clients. Quelle : http://www.ratswd.de/download/RatSWD_WP_2009/RatSWD_WP_58.pdf , Seite 2-3.

Schuler & Barthelme (1995) specify social competency by distinguishing between direct and indirect social competency.
Direct social competency includes the ability to coordinate, to solve conflicts and to work in teams.
Indirect social competency addresses empathy , sensibility and interpersonal flexibility.
Source : http://www.avetra.org.au/downloads/Vol4_1%20-%202005%20-%20Competency%20Debate%20proof.pdf

Definition within psychology Personality traits (Sarason 1981) which can manifest in different capabilities such as empathy , tolerance, conscientiousness; ability for cooperation; as a dynamic construct involving the ability to adjust to and interact in given social conditions (Argyle 1994; Tajfel 1981); as peoples belief about their efficacy (Bandura 1997), as social (Gardner 1999) or even emotional intelligence (Goleman 1995). Definition within pedagogy Lifelong, intercultural and social learning. Definition within economics Sometimes used to refer to “soft skills” comprising abilities such as flexibility, working in a team, motivating colleagues and clients. Economic terms such as social “capital” are used in sociology and the social sciences in general to describe resources arising from social relationships (Putnam 2000; Halpern 2005).” Source : http://www.ratswd.de/download/RatSWD_WP_2009/RatSWD_WP_58.pdf , Seite 2-3. Definition of social competence

Source : Alan November. http://novemberlearning.com/an-interview-with-michael-wesch-part-2-of-3/ At HSBC, empathy is the most important skill.

Will empathy move past national identity? Quelle : http://www.youtube.com/watch?v=l7AWnfFRc7g

Social intelligence is both knowing what the person is feeling and acting effectively based on that. Quelle : http://www.npr.org/templates/story/story.php?storyId=6368484

Source : Halberstadt, Amy G.; Denham, Susanne A.; Dunsmore, Julie C.: Affective Social Competence http://www.isce.vt.edu/files/ASC%20target.pdf Emotions are primary elements in social interactions.

Source : http://hmi.ewi.utwente.nl/verslagen/capita-selecta/CS-Zimmerman-Jurrit.pdf High energy Low energy Pleasant Unpleasant Alert Happy Nervous Stressed Upset Sad Depressed Fatigued Calm Relaxed Contented Angry Excited

# 4 Responding competence

“ One important aspect of social competence is the ability to make positive responses to others, even in the face of rejection.” Quelle : http://www.psychologytoday.com/articles/199709/why-johnny-cant-play

Interpersonal competencies refer to interactive skills, i.e.
Interpersonal sensitivity Detecting and accurately interpreting variations in nonverbal cues, subtle signals and emotional responses.
Communication competence Mastering verbal and non-verbal language, turntaking (see Ruben 1977; Triandis 1984), cultural codes surrounding conversations and being aware of one’s own interaction style.
Situational sensitivity Adequately responding to contextual meanings.
Quelle : http://www.immi.se/intercultural/nr11/stier.pdf , p. 7.

“ Interpersonal intelligence is the ability to understand and interact effectively with others. It involves effective verbal and nonverbal communication , the ability to note distinctions among others, sensitivity to the moods and temperaments of others, and the ability to entertain multiple perspectives.” Sources : http://skyview.vansd.org/lschmidt/Projects/The%20Nine%20Types%20of%20Intelligence.htm http:// www.howardgardner.com/bio/bio.html Howard Gardner

# 5 Problem solving competence

Problem-solving skills are key facets of social competence. Source : http://findarticles.com/p/articles/mi_g2602/is_0004/ai_2602000487/pg_4/?tag=content;col1

Source : http://www.scribd.com/doc/34918427/Problem-analysis-methods

# 6 Competence to achieve goals through relations

Social competence is defined as the ability to achieve personal goals in social interactions while maintaining positive relationships. Source Rubin et al., 1991. Mayberry, Megan L. & Espelage, Dorothy L.: Associations Among Empathy, Social Competence, & Reactive/Proactive Aggression Subtypes, p. 788-789.

Social competence is the ability to make use of environmental and personal resources to achieve a desired social outcome . Sources Hussong et al., 2005 http://www.uwstout.edu/static/lib/thesis/2008/2008mulders.pdf , p. 6.

Social capital is defined as the norms and social relations embedded in the social structures of society that enable people to coordinate action and to achieve desired goals . Source Molina-Morales, Francesc Xavier & Martínez-Fernández, María Teresa: Social Networks: Effects of Social Capital on Firm Innovation. Journal of Small Business Management 2010 48(2), pp. 258–279.

# 7 Inspirational leadership competence

In a study of 300 top-level executives from 15 global companies, 85-90% of leadership success was linked to social and emotional intelligence. Quelle : http://www.haygroup.com/leadershipandtalentondemand/DownloadFiles/misc/2010_Global_Catalog_no__pricespdf.pdf , Seite 25.

Source : http://www.slideshare.net/frankcalberg/good-leadership

Social capital is generated by the connections in a social network, and the trust, reciprocity, and resource-sharing qualities of those connections. It can be activated by individuals to gain social support or social leverage, or by collectivities to facilitate organization and collective action. Social capital is commonly viewed as a positive resource, but can become negative when used to exclude outsiders. Source : http:// cvp.evans.washington.edu /library/definitions

# 8 Competence to help other people develop

Source : http://www.scribd.com/doc/34582696/Learning-strategies

# 9 Conflict management competence

Source : http://www.slideshare.net/frankcalberg/conflict-management-1537777

Social competence

by Frank Calberg Services on Apr 03, 2011

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Social competence — Presentation Transcript