Ideas for
hospitals
Part # 1
Questions about communication.
Part # 2
Questions about food, medicine, equipment, infrastructure.
Part # 1
Questions about
communication
Question # 1
How often do you tell a
patient why you are there?
Every time you interact with a patient, tell them
who you are, what you’re there to do, and then
share a heartfelt why.
Ex...
Question
How will we know if we’re succeeding?
Answer
You’ll see it in a patient’s smile, you’ll here it their
voice, you’...
Further inspiration
http://www.slideshare.net/frankcalberg/what-is-the-company-purpose
Question # 2
How often do you use
walls to communicate?
http://www.fastcodesign.com/1664797/six-ways-to-improve-doctors-waiting-rooms
Question # 3
How often do you
use checklists?
Survey shows that teams using checklists were
74% less likely to miss key life-saving
steps in care during emergency situa...
Question # 4
How often are results of
treatments published
on the Internet?
http://jyllands-posten.dk/indland/ECE6394460/hospitaler-offentliggoer-behandlingsresultater/
http://www.rigshospitalet.dk/...
Question # 5
How often do teams copy
ideas from another?
The team, who copies an idea / process
from another team and uses it to create
more value, gets a prize.
Adapted from
http...
The team, that gets an idea / process
copied by another team, also gets a prize.
Adapted from
http://blogs.hbr.org/schrage...
Question # 6
What video will you
post next on YouTube?
Examples
http://www.youtube.com/user/ClevelandClinic/videos
http://www.youtube.com/user/mayoclinic/videos
http://www.youtu...
Question # 7
What social media
do you use?
Sources
http://curetogether.com/
http://www.dlife.com/
http://www.diabeticconnect.com/
http://e-patients.net/
http://www.k...
http://www.krebsforum.ch/forum/viewforum.php?f=18&sid=1a785b5f786e4f5407262de87c738ac9
http://www.facebook.com/gigtforeningen
https://twitter.com/Berci
https://twitter.com/kevinmd
Further inspiration
http://www.slideshare.net/frankcalberg/11-advantages-of-using-a-blog-for-teaching
Question # 8
How do you help patients
monitor their own health?
https://play.google.com/store/apps/details?id=si.modula.android.instantheartrate
Instant heart rate app
http://www.withings.nl/en/bloodpressuremonitor
The Fitbit Flex tracks steps, distance, calories and sleep
- and syncs with your smartphone
http://www.fitbit.com/
http://...
Diabetes Manager App
http://www.bgstar.com
Question # 9
How do you help patients use
the Internet to store and share
their health information?
http://my.clevelandclinic.org/
At Morristown Medical Center
in New Jersey, USA there is a
physical store at the hospital’s
main lobby where patients,
fam...
Question # 10
How do you help patients
do physical exercise?
Question # 11
How often do you
proactively go to patients?
The nursing team came up with the idea of checking on
patients every two hours without waiting for a call
button, to see i...
Question # 12
How often do you
proactively call patients?
Patients with dementia discharged from the
William S. Middleton Memorial Veterans
Hospital received weekly phone calls fro...
Question # 13
To what extent do you use
languages of patients?
Question to the patient:
In what language do you prefer to discuss
your health care?
http://www.healthcarechaplaincy.org/u...
http://translate.google.com/
Use translation technology
Further inspiration
http://issuu.com/frankcalberg/docs/languages
Question # 14
How often do you involve
patients at nurse shifts?
http://www.healthleadersmedia.com/page-1/NRS-298879/Why-You-Should-Involve-Patients-in-Nursing-Handoffs
After a 2011 pilot...
http://www.healthleadersmedia.com/page-1/NRS-298879/Why-You-Should-Involve-Patients-in-Nursing-Handoffs
Study shows that p...
Further inspiration
http://www.slideshare.net/frankcalberg/feedback-tips
Question # 15
How do you care for and
involve friends and family
of patients?
After a medical work-up, a husband was told that his wife was dying of
cancer and probably won’t leave the hospital alive....
At the Narayana health hospital in Mysore,
India, family members, who want to help out,
are trained how to care for patien...
Question # 16
How do you involve young
people who want to help?
Youth unemployment
in Europe is alarming
http://www3.weforum.org/docs/WEF_GlobalRisks_Report_2014.pdf
At several hospitals in India, paramedic workers
with 2 years of training after high
school help out do various medical jo...
To help nurses and doctors reduce stress,
how about reducing wages of nurses and
doctors by about 10% and investing the
mo...
Further inspiration
https://delicious.com/frankcalberg/crowdsourcing
http://www.slideshare.net/frankcalberg/ideas-to-preve...
Question # 17
How do you involve people
who work for other hospitals?
Study shows that top hospitals tend to
have a lot of collaboration with
other hospitals.
http://www.healthcareitnews.com/n...
Development
of hospital
services until
2020 - Zürich
Sources
http://www.nzz.ch/nachrichten/zuerich/bedarf_an_pflegetagen_b...
Question # 18
Leaders, how often do you
walk around the hospital?
By regularly seeing and hearing with
their own eyes and ears what’s
happening on the front lines of patient care,
leaders ...
Further inspiration
http://www.slideshare.net/frankcalberg/listening-tips
http://www.slideshare.net/frankcalberg/good-lead...
Question # 19
What can you do to
improve meetings?
Further inspiration
http://www.slideshare.net/frankcalberg/facilitationmoderation-of-meetings
http://www.slideshare.net/fr...
Question # 20
To what extent do you
invite artists to create
art in hospitals?
A survey with heart surgery patients in the intensive
care unit showed the following:
Patients, who looked at a large natu...
Question # 21
How can you use design to
make patients happier?
http://www.casttoo.com/Casttoo.com/Design_Catagories/Entries/2007/10/14_Space.html
Happy healing!
Question # 22
How do you use music
to heal patients?
http://www.cbc.ca/news/arts/music-therapy-offers-hope-for-alzheimer-s-parkinson-s-1.1286293
Research by Frank Russo shows ...
A review of 23 studies covering almost
1,500 patients found that listening to
music reduced heart rate, blood pressure
and...
http://youtu.be/tzwWskM4hN8
Further inspiration
http://www.slideshare.net/frankcalberg/the-power-of-music-33790370
Serve yourself, pay what you think is fair.
Thank you very much in advance for your crowdfunding contribution.
When you gi...
Part # 2
Questions about food,
medicine, equipment,
infrastructure.
Question # 1
How healthy is the food?
Hundreds of hospitals in the United States
and Europe are replacing the fast-food joints
in their lobbies with farmers’ ma...
Vending machines at hospitals
Vending machines
today
Vending machines
tomorrow
 Soda.
 Chips.
 Candy.
 Water.
 Fresh ...
http://www.springwise.com/health_wellbeing/michigan-hospital-builds-greenhouse-grows-organic-produce/
http://www.henryford...
Question # 2
What is done with food that
patients – for whatever
reason – do not eat?
Question # 3
To what extent do
patients to go out to eat?
Some advantages for patients of going out to eat:
 Patients get exercise, which help prevent illnesses.
 Money is saved ...
Question # 4
What do you think about
outsourcing hospital cafes to
professional coffee houses?
Question # 5
How different do different
types of medicine look?
http://www.tagesanzeiger.ch/schweiz/standard/Bis-zu-1700-Kunstfehler-pro-Jahr-in-Schweizer-Spitaelern/story/25773109
Question # 6
Where do you place
sanitizers?
Sanitizerindoorhandle
http://www.pullclean.com/
http://www.psfk.com/2014/04/hospital-door-hand-sanitizer.html
Source
Zollikerberg hospital.
Zürich, Switzerland.
Sanitizer on the wall
Each year in the USA, patients get more
than 1 million infections in hospitals while
they are being treated for something ...
Survey findings show that health and safety messages
should focus on the people who are perceived as most
vulnerable.
Exam...
Question # 7
What do robots help
move from a to b?
At Southmead
Hospital in Bristol,
automatic guided
vehicles deliver
meals to patients.
http://www.westerndailypress.co.uk/...
Nurses spend up to 20% of their time wheeling
equipment and carts from one location to
another or waiting for a cart to ar...
Question # 8
How often do you take
equipment to the patient?
http://www.businessweek.com/magazine/content/10_03/b4163040943750.htm
Take testing equipment to the patient
- not the othe...
More than 90% of China’s population relies on poorly
funded, low-tech hospitals or basic clinics in rural
villages. These ...
Question # 9
What kind of lights
do you install to heal
people better?
http://www.smartplanet.com/blog/intelligent-energy/lights-that-heal/11661
Question # 10
To what extent to you
use LED lights and light
sensors to save energy?
Question # 11
To reduce walking time,
where do you place rooms
doctors and nurses?
Rooms of doctors
and nurses
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Pat...
Question # 12
To what extent do you use
smartphone / tablet / laptop
when serving patients?
Question # 13
How often do you use
”quiet rooms” to work?
To nurses and doctors:
When you are not serving patients in patient rooms,
what about also working on your smartphones / l...
Further inspiration
https://www.goodreads.com/review/show/1044045074
Question # 14
Where is the fitness
infrastructure?
http://www.nzz.ch/hintergrund/reportagen/sport_in_pekings_park_1.785960.html
Sportinapark.
Beijing,China.
http://www.ksw.ch/desktopdefault.aspx/tabid-1152/1771_read-5348/
http://www.zurichvitaparcours.ch/
Question # 15
What makes the garden
experience healing for patients?
A survey by Roger Ulrich of patients recovering from
gallbladder surgery showed the following:
Patients with bedside windo...
http://inhabitat.com/henning-larsen-designs-lush-green-heart-for-herlev-hospital-expansion/
Examples of what makes a garden healing
Adapted from
http://www.scientificamerican.com/article.cfm?id=nature-that-nurtures...
http://www.pinterest.com/pin/446700856762622015/
http://www.pinterest.com/pin/446700856762433907/
Question # 16
To what extent do you
use mobile hospitals?
http://jyllands-posten.dk/indland/article2004323.ece
The best hospital bed is empty, not full.
http://www.businessweek.com/magazine/content/10_03/b4163040943750.htm
Question # 17
How often do you
do homecare?
A report on "recovery-at-home" scheme
in England found it could free hospital
beds and improve care for patients.
http://w...
Patient care is moving from the hospital to
the outpatient setting and ultimately to
wherever the patient happens to be lo...
Question # 18
What about building a
fake hospitals to test
new ideas?
http://www.fastcompany.com/3043056/at-this-fake-hospital-linen-schlepping-droids-robo-patients-and-the-future-of-medicine
...
A big thank you for inspiration to:
Magdalena Stępień.
Rajha M. Pereira.
Katharina Althaus.
Brigitte Müller.
Hanne Calberg...
Thank you for your interest. For further inspiration
and coaching services, feel welcome to visit
http://frankcalberg.com
...
Ideas for hospitals
Ideas for hospitals
Ideas for hospitals
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Part # 2: Questions about food, medicine, equipment, infrastructure.

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Ideas for hospitals

  1. 1. Ideas for hospitals
  2. 2. Part # 1 Questions about communication. Part # 2 Questions about food, medicine, equipment, infrastructure.
  3. 3. Part # 1 Questions about communication
  4. 4. Question # 1 How often do you tell a patient why you are there?
  5. 5. Every time you interact with a patient, tell them who you are, what you’re there to do, and then share a heartfelt why. Example I’m Tom, I’m here change your dressings, cause we want you home in time to be at your granddaughter’s wedding. http://www.garyhamel.com/blog/heart-innovation
  6. 6. Question How will we know if we’re succeeding? Answer You’ll see it in a patient’s smile, you’ll here it their voice, you’ll sense it when they take your hand - and ultimately, you’ll feel it in your own heart. http://www.garyhamel.com/blog/heart-innovation
  7. 7. Further inspiration http://www.slideshare.net/frankcalberg/what-is-the-company-purpose
  8. 8. Question # 2 How often do you use walls to communicate?
  9. 9. http://www.fastcodesign.com/1664797/six-ways-to-improve-doctors-waiting-rooms
  10. 10. Question # 3 How often do you use checklists?
  11. 11. Survey shows that teams using checklists were 74% less likely to miss key life-saving steps in care during emergency situations than those working from memory alone. http://www.hsph.harvard.edu/news/press-releases/checklists-in-operating-rooms-improve-performance-during-crises/
  12. 12. Question # 4 How often are results of treatments published on the Internet?
  13. 13. http://jyllands-posten.dk/indland/ECE6394460/hospitaler-offentliggoer-behandlingsresultater/ http://www.rigshospitalet.dk/topmenu/Om+hospitalet/Kvalitet/Kvalitetsdeklaration/ Hospitals publish results of treatments on the Internet.
  14. 14. Question # 5 How often do teams copy ideas from another?
  15. 15. The team, who copies an idea / process from another team and uses it to create more value, gets a prize. Adapted from http://blogs.hbr.org/schrage/2012/12/a-simpler-way-to-get-employees-to-share.html Exercise # 1
  16. 16. The team, that gets an idea / process copied by another team, also gets a prize. Adapted from http://blogs.hbr.org/schrage/2012/12/a-simpler-way-to-get-employees-to-share.html Exercise # 2
  17. 17. Question # 6 What video will you post next on YouTube?
  18. 18. Examples http://www.youtube.com/user/ClevelandClinic/videos http://www.youtube.com/user/mayoclinic/videos http://www.youtube.com/user/TeamMedicine/videos
  19. 19. Question # 7 What social media do you use?
  20. 20. Sources http://curetogether.com/ http://www.dlife.com/ http://www.diabeticconnect.com/ http://e-patients.net/ http://www.kevinmd.com/blog/ http://www.patientslikeme.com/ http://www.webmd.com/
  21. 21. http://www.krebsforum.ch/forum/viewforum.php?f=18&sid=1a785b5f786e4f5407262de87c738ac9
  22. 22. http://www.facebook.com/gigtforeningen
  23. 23. https://twitter.com/Berci https://twitter.com/kevinmd
  24. 24. Further inspiration http://www.slideshare.net/frankcalberg/11-advantages-of-using-a-blog-for-teaching
  25. 25. Question # 8 How do you help patients monitor their own health?
  26. 26. https://play.google.com/store/apps/details?id=si.modula.android.instantheartrate Instant heart rate app
  27. 27. http://www.withings.nl/en/bloodpressuremonitor
  28. 28. The Fitbit Flex tracks steps, distance, calories and sleep - and syncs with your smartphone http://www.fitbit.com/ http://edition.cnn.com/2013/01/10/tech/gaming-gadgets/health-tech-ces-2013
  29. 29. Diabetes Manager App http://www.bgstar.com
  30. 30. Question # 9 How do you help patients use the Internet to store and share their health information?
  31. 31. http://my.clevelandclinic.org/
  32. 32. At Morristown Medical Center in New Jersey, USA there is a physical store at the hospital’s main lobby where patients, family members, and medical professionals can learn about health apps and wearable devices. http://mobihealthnews.com/39749/new-jersey-hospital-sets-up-an-on-site-digital-health-store/
  33. 33. Question # 10 How do you help patients do physical exercise?
  34. 34. Question # 11 How often do you proactively go to patients?
  35. 35. The nursing team came up with the idea of checking on patients every two hours without waiting for a call button, to see if they need help walking to the bathroom or moving about their rooms. 10% of fatal falls by the elderly in the U.S. occur in hospitals. This one change at Providence reduced falls by 25%, according to chief nursing officer Kim Williams. http://www.businessweek.com/magazine/content/10_03/b4163040943750.htm
  36. 36. Question # 12 How often do you proactively call patients?
  37. 37. Patients with dementia discharged from the William S. Middleton Memorial Veterans Hospital received weekly phone calls from a nurse for 4 weeks or until the patient transitioned to a primary care provider. This simple initiative reduced readmissions and cut $1,225 in costs per patient. http://www.fiercehealthcare.com/story/telephone-calls-nurses-reduce-readmissions/2012-12-11
  38. 38. Question # 13 To what extent do you use languages of patients?
  39. 39. Question to the patient: In what language do you prefer to discuss your health care? http://www.healthcarechaplaincy.org/userimages/doc/A_Roadmap_for_Hospitals.pdf, p. 10.
  40. 40. http://translate.google.com/ Use translation technology
  41. 41. Further inspiration http://issuu.com/frankcalberg/docs/languages
  42. 42. Question # 14 How often do you involve patients at nurse shifts?
  43. 43. http://www.healthleadersmedia.com/page-1/NRS-298879/Why-You-Should-Involve-Patients-in-Nursing-Handoffs After a 2011 pilot program, nurses on every medical and surgical unit at St. Michael's Hospital perform handover at their patient's bedside.
  44. 44. http://www.healthleadersmedia.com/page-1/NRS-298879/Why-You-Should-Involve-Patients-in-Nursing-Handoffs Study shows that patients have a better understanding of and engagement in their care when handoffs are performed at bedside. Bedside nurse handover is beneficial to both clinicians and patients as they improve and strengthen communication between both parties, reduce errors – for example medication - and strengthen the concept of patient-centered care.
  45. 45. Further inspiration http://www.slideshare.net/frankcalberg/feedback-tips
  46. 46. Question # 15 How do you care for and involve friends and family of patients?
  47. 47. After a medical work-up, a husband was told that his wife was dying of cancer and probably won’t leave the hospital alive. The news struck like a thunderbolt, and he simply lost it. Having been called to the scene, the security guards were ready to phone the police when an associate nurse comes around the corner. Seeing the distraught husband lashing out at everyone around him, a nurse walked up to him and calmly asked, “Can I hug you?” When the man nodded yes, she wrapped her arms around him and for the next 20 she held him as he wept into her uniform. Finally calm, he returned to support his wife and the nurse went on with her duties. http://www.garyhamel.com/blog/heart-innovation
  48. 48. At the Narayana health hospital in Mysore, India, family members, who want to help out, are trained how to care for patients during the 3 days following heart surgery. Govindarajan, Vijay & Ramamurti, Ravi: Delivering world class health care, affordably. https://archive.harvardbusiness.org/cla/web/pl/product.seam?c=29200&i=29202&cs=60d8e9de1ed0fce80500e63dce3417d6
  49. 49. Question # 16 How do you involve young people who want to help?
  50. 50. Youth unemployment in Europe is alarming http://www3.weforum.org/docs/WEF_GlobalRisks_Report_2014.pdf
  51. 51. At several hospitals in India, paramedic workers with 2 years of training after high school help out do various medical jobs. http://www.washingtonpost.com/opinions/indian-hospitals-could-show-us-hospitals-how-to-save-money- without-cutting-quality/2013/11/01/d02c8e58-3c28-11e3-b7ba-503fb5822c3e_story.html
  52. 52. To help nurses and doctors reduce stress, how about reducing wages of nurses and doctors by about 10% and investing the money in paying young people who want to help out do various tasks in the hospital and/or at people’s homes?
  53. 53. Further inspiration https://delicious.com/frankcalberg/crowdsourcing http://www.slideshare.net/frankcalberg/ideas-to-prevent-stress
  54. 54. Question # 17 How do you involve people who work for other hospitals?
  55. 55. Study shows that top hospitals tend to have a lot of collaboration with other hospitals. http://www.healthcareitnews.com/news/top-100-hospitals-named-thomson-reuters
  56. 56. Development of hospital services until 2020 - Zürich Sources http://www.nzz.ch/nachrichten/zuerich/bedarf_an_pflegetagen_bleibt_unveraendert_1.4203357.html http://www.tagesanzeiger.ch/zuerich/region/Zuerich-braucht-nicht-mehr-aber-andere-Spitaeler/story/16881935
  57. 57. Question # 18 Leaders, how often do you walk around the hospital?
  58. 58. By regularly seeing and hearing with their own eyes and ears what’s happening on the front lines of patient care, leaders - including leaders in, for example, finance, cooking, and cleaning - can better understand patient needs and help identify problems and opportunities for improvement. http://blogs.hbr.org/2013/09/understanding-the-drivers-of-the-patient-experience/
  59. 59. Further inspiration http://www.slideshare.net/frankcalberg/listening-tips http://www.slideshare.net/frankcalberg/good-leadership
  60. 60. Question # 19 What can you do to improve meetings?
  61. 61. Further inspiration http://www.slideshare.net/frankcalberg/facilitationmoderation-of-meetings http://www.slideshare.net/frankcalberg/six-thinking-hats-9989762
  62. 62. Question # 20 To what extent do you invite artists to create art in hospitals?
  63. 63. A survey with heart surgery patients in the intensive care unit showed the following: Patients, who looked at a large nature photograph showing water and trees, were less anxious and needed fewer doses of strong pain medicine than patients who looked at a darker forest photograph, abstract art or no pictures at all. http://www.scientificamerican.com/article.cfm?id=nature-that-nurtures
  64. 64. Question # 21 How can you use design to make patients happier?
  65. 65. http://www.casttoo.com/Casttoo.com/Design_Catagories/Entries/2007/10/14_Space.html Happy healing!
  66. 66. Question # 22 How do you use music to heal patients?
  67. 67. http://www.cbc.ca/news/arts/music-therapy-offers-hope-for-alzheimer-s-parkinson-s-1.1286293 Research by Frank Russo shows that music therapy can help Parkinson's patients walk and people with Alzheimer’s remember
  68. 68. A review of 23 studies covering almost 1,500 patients found that listening to music reduced heart rate, blood pressure and anxiety in heart disease patients. http://www.spring.org.uk/2013/09/10-magical-effects-music-has-on-the-mind.php
  69. 69. http://youtu.be/tzwWskM4hN8
  70. 70. Further inspiration http://www.slideshare.net/frankcalberg/the-power-of-music-33790370
  71. 71. Serve yourself, pay what you think is fair. Thank you very much in advance for your crowdfunding contribution. When you give a tip / pay / donate, you help to 1. keep content openly accessible for anyone. 2. keep content free of advertisements. 3. support ongoing development - including updates to existing content as well as creation of new content. http://www.frankcalberg.com/thankyou
  72. 72. Part # 2 Questions about food, medicine, equipment, infrastructure.
  73. 73. Question # 1 How healthy is the food?
  74. 74. Hundreds of hospitals in the United States and Europe are replacing the fast-food joints in their lobbies with farmers’ markets. http://whatmatters.mckinseydigital.com/social_entrepreneurs/making-health-care-healthy
  75. 75. Vending machines at hospitals Vending machines today Vending machines tomorrow  Soda.  Chips.  Candy.  Water.  Fresh fruit.  Healthy snacks. http://www.fastcodesign.com/1664797/six-ways-to-improve-doctors-waiting-rooms
  76. 76. http://www.springwise.com/health_wellbeing/michigan-hospital-builds-greenhouse-grows-organic-produce/ http://www.henryford.com/greenhouse Michigan hospital’s organic greenhouse includes healthy fruits and vegetables
  77. 77. Question # 2 What is done with food that patients – for whatever reason – do not eat?
  78. 78. Question # 3 To what extent do patients to go out to eat?
  79. 79. Some advantages for patients of going out to eat:  Patients get exercise, which help prevent illnesses.  Money is saved on distribution of food to patient rooms.  Depending on the variety of food offered at cafes / food stands near the hospital, patients may be able to choose from more different types of food. This could be an advantage, when there is a high cultural diversity among patients, their family and friends.
  80. 80. Question # 4 What do you think about outsourcing hospital cafes to professional coffee houses?
  81. 81. Question # 5 How different do different types of medicine look?
  82. 82. http://www.tagesanzeiger.ch/schweiz/standard/Bis-zu-1700-Kunstfehler-pro-Jahr-in-Schweizer-Spitaelern/story/25773109
  83. 83. Question # 6 Where do you place sanitizers?
  84. 84. Sanitizerindoorhandle http://www.pullclean.com/ http://www.psfk.com/2014/04/hospital-door-hand-sanitizer.html
  85. 85. Source Zollikerberg hospital. Zürich, Switzerland. Sanitizer on the wall
  86. 86. Each year in the USA, patients get more than 1 million infections in hospitals while they are being treated for something else. http://www.youtube.com/watch?v=-CjWCw5VGQ4
  87. 87. Survey findings show that health and safety messages should focus on the people who are perceived as most vulnerable. Example of what a sign in a hospital could say: Hand hygiene prevents patients from catching diseases. Source Pink, Daniel: To sell is human: The surprising truth about moving others, location 2750. http://www.amazon.de/Sell-Human-Surprising-Influencing-ebook/dp/B00AO3K05S/
  88. 88. Question # 7 What do robots help move from a to b?
  89. 89. At Southmead Hospital in Bristol, automatic guided vehicles deliver meals to patients. http://www.westerndailypress.co.uk/Robots-help-deliver-meals-patients/story-22867113-detail/story.html
  90. 90. Nurses spend up to 20% of their time wheeling equipment and carts from one location to another or waiting for a cart to arrive. Self-guided, motorized carts can take on these tasks. http://www.mckinsey.com/insights/business_technology/disruptive_technologies
  91. 91. Question # 8 How often do you take equipment to the patient?
  92. 92. http://www.businessweek.com/magazine/content/10_03/b4163040943750.htm Take testing equipment to the patient - not the other way around.
  93. 93. More than 90% of China’s population relies on poorly funded, low-tech hospitals or basic clinics in rural villages. These facilities has no sophisticated imaging centers, and transportation to urban hospitals is difficult, especially for the sick. When patients can’t come to the ultrasound machines, the ultrasound machines has to go to the patients. http://files.gereports.com/wp-content/uploads/2009/09/how_ge_is_disrupting_itself.pdf
  94. 94. Question # 9 What kind of lights do you install to heal people better?
  95. 95. http://www.smartplanet.com/blog/intelligent-energy/lights-that-heal/11661
  96. 96. Question # 10 To what extent to you use LED lights and light sensors to save energy?
  97. 97. Question # 11 To reduce walking time, where do you place rooms doctors and nurses?
  98. 98. Rooms of doctors and nurses Patient room Patient room Patient room Patient room Patient room Patient room Patient room Patient room Patient room Patient room
  99. 99. Question # 12 To what extent do you use smartphone / tablet / laptop when serving patients?
  100. 100. Question # 13 How often do you use ”quiet rooms” to work?
  101. 101. To nurses and doctors: When you are not serving patients in patient rooms, what about also working on your smartphones / laptops / tablets / Internet / social media in ”quiet rooms”, for example in patient rooms that are not used / used little.
  102. 102. Further inspiration https://www.goodreads.com/review/show/1044045074
  103. 103. Question # 14 Where is the fitness infrastructure?
  104. 104. http://www.nzz.ch/hintergrund/reportagen/sport_in_pekings_park_1.785960.html Sportinapark. Beijing,China.
  105. 105. http://www.ksw.ch/desktopdefault.aspx/tabid-1152/1771_read-5348/
  106. 106. http://www.zurichvitaparcours.ch/
  107. 107. Question # 15 What makes the garden experience healing for patients?
  108. 108. A survey by Roger Ulrich of patients recovering from gallbladder surgery showed the following: Patients with bedside windows looking out on leafy trees healed, on average, a day faster, needed significantly less pain medication and had fewer postsurgical complications than patients who instead saw a brick wall. http://www.scientificamerican.com/article.cfm?id=nature-that-nurtures
  109. 109. http://inhabitat.com/henning-larsen-designs-lush-green-heart-for-herlev-hospital-expansion/
  110. 110. Examples of what makes a garden healing Adapted from http://www.scientificamerican.com/article.cfm?id=nature-that-nurtures # 1: Easy entry to the garden. # 2: 70% green and 30% walkways and plazas. # 4: Infrastructure that encourage interaction. Example: Games so people can play.
  111. 111. http://www.pinterest.com/pin/446700856762622015/
  112. 112. http://www.pinterest.com/pin/446700856762433907/
  113. 113. Question # 16 To what extent do you use mobile hospitals?
  114. 114. http://jyllands-posten.dk/indland/article2004323.ece
  115. 115. The best hospital bed is empty, not full. http://www.businessweek.com/magazine/content/10_03/b4163040943750.htm
  116. 116. Question # 17 How often do you do homecare?
  117. 117. A report on "recovery-at-home" scheme in England found it could free hospital beds and improve care for patients. http://www.bbc.co.uk/news/health-23673062
  118. 118. Patient care is moving from the hospital to the outpatient setting and ultimately to wherever the patient happens to be located. http://blogs.hbr.org/2013/11/saving-academic-medicine-from-obsolescence
  119. 119. Question # 18 What about building a fake hospitals to test new ideas?
  120. 120. http://www.fastcompany.com/3043056/at-this-fake-hospital-linen-schlepping-droids-robo-patients-and-the-future-of-medicine Kaiser Permanente is testing new ways of curing people at a fake hospital.
  121. 121. A big thank you for inspiration to: Magdalena Stępień. Rajha M. Pereira. Katharina Althaus. Brigitte Müller. Hanne Calberg. Berci Meskó. https://twitter.com/Berci. Thank you for useful tweets. Kevin Pho. https://twitter.com/kevinmd. Thank you for useful tweets.
  122. 122. Thank you for your interest. For further inspiration and coaching services, feel welcome to visit http://frankcalberg.com Have a great day.
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