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How do we manage our emotions?

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Question # 1: Why is managing emotions important? …

Question # 1: Why is managing emotions important?
Question # 2: What emotions do we have?
Question # 3: Why do we react emotionally?
Question # 4: How do we express our emotions?
Question # 5: How do we feel different emotions in our bodies?
Question # 6: How do we express emotions on our faces?
Question # 7: Which people are most likely to experience emotions?
Question # 8: How does the way we feel influence how we do things?
Question # 9: How do we change the way we feel?


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  • 1. How do you manage your emotions?
  • 2. 9 questions Question # 1: Why is managing emotions important? Question # 2: What emotions do we have? Question # 3: Why do we react emotionally? Question # 4: How do we express our emotions? Question # 5: How do we feel different emotions in our bodies? Question # 6: How do we express emotions on our faces? Question # 7: Which people are most likely to experience emotions? Question # 8: How does the way we feel influence how we do things? Question # 9: How do we change the way we feel?
  • 3. Question # 1 Why is managing emotions important?
  • 4. The best and most beautiful things in the world cannot be seen or even touched. They must be felt with the heart. Helen Keller https://www.goodreads.com/quotes/tag/emotions
  • 5. Helping children manage their emotions lowers “stress” hormones and releases “feel good” hormones in children and carers. http://www.kidsmatter.edu.au/sites/default/files/public/KMC_201205-03_coping-skills-for-emotions.pdf
  • 6. Self awareness requires being able to recognize one’s feelings in the context of others and knowing what to do and how to respond in specific situations. http://www.myatp.org/wp-content/uploads/2012/06/Synergy-Vol-4-Dzubak-Competence.pdf
  • 7. Emotional communication regulates interactions among co-workers, enforcing a system of rights, obligations, and values. http://www.sagepub.com/upm-data/32548_3.pdf
  • 8. Further inspiration http://www.slideshare.net/frankcalberg/questions-to-discover-your-values http://www.slideshare.net/frankcalberg/values-43202941
  • 9. Question # 2 What emotions do we have?
  • 10. There are only two basic emotions that we all experience: Love and fear. All other emotions are variations of these 2 emotions. http://www.mkprojects.com/fa_emotions.html
  • 11. Love-based emotions Fear-based emotions Trust. Joy. Excitement. Happiness. Satisfaction. Caring. Compassion. Truth. Sadness. Disgust. Guilt. Shame. Inadequacy. Anger. Depression. Anxiety. Control. Confusion. Feeling hurt. Loneliness. http://www.mkprojects.com/fa_emotions.html
  • 12. http://www.6seconds.org/2011/06/24/plutchiks-model-of-emotions/ http://thisisindexed.com/2012/07/plutchiks-wheel-of-emotions/ 8 primary emotion dimensions 1. Trust. 2. Fear. 3. Surprise. 4. Sadness. 5. Disgust. 6. Anger. 7. Anticipation. 8. Joy.
  • 13. http://hmi.ewi.utwente.nl/verslagen/capita-selecta/CS-Zimmerman-Jurrit.pdf High energy Low energy Alert Excited Happy Nervous Stressed Upset Sad Depressed Fatigued Calm Relaxed Satisfied Angry
  • 14. Further inspiration https://www.khanacademy.org/science/macroeconomics/aggregate- supply-demand-topic/business-cycle-tutorial/v/the-business-cycle http://www.psychpage.com/learning/library/assess/feelings.html
  • 15. Question # 3 Why do people react emotionally?
  • 16. Colour causes more emotion than black and white. So anything with more colour in it is going to be more emotional to look at. http://cnx.org/content/m14358/latest/
  • 17. http://www.imagebase.net/Nature/imagebase3_49
  • 18. http://www.isce.vt.edu/files/ASC%20target.pdf Emotions are primary elements in social interactions.
  • 19. Things that are personal are emotional. http://cnx.org/content/m14358/latest/ http://www.imagebase.net/People/cell-phone
  • 20. Some things in life cause people to feel, these are called emotional reactions. Some things in life cause people to think, these are sometimes called logical or intellectual reactions. Thus life is divided between things that make you feel and things that make you think. The question is, if someone is feeling, does that mean that they are thinking less? It probably does. http://cnx.org/content/m14358/latest/
  • 21. Question # 4 How do we express our emotions?
  • 22. A. Express emotions unedited Example Co-workers meet after work and release feelings about the worst customers and/or about managers. http://www.sagepub.com/upm-data/32548_3.pdf
  • 23. B. Express emotions edited Example Co-workers meet to share feelings about the worst customers and/or managers – but edits anger from the tone of their voices. http://www.sagepub.com/upm-data/32548_3.pdf
  • 24. C. Suppress emotions Example A co-worker irritates you. You do not express anger about your co-worker before you get home to your family. http://www.sagepub.com/upm-data/32548_3.pdf
  • 25. D. Fabricate an emotion Example Two people have a disagreement. When a photo is taken, they both smile although they are not happy. http://www.sagepub.com/upm-data/32548_3.pdf
  • 26. E. Substitute an emotion with another emotion Example You are irritated by a certain rule or norm. You profess to be excited by this rule. http://www.sagepub.com/upm-data/32548_3.pdf
  • 27. Accept your feelings, they are okay. It is how you behave when you feel something intensely that can become problematic. http://www.unifamcounselling.org/__data/assets/pdf_file/0020/71318/Unifam_Resource_Sheet_1_-_Managing_Emotional_Reactions.pdf
  • 28. Question # 5 How do we feel different emotions in our bodies?
  • 29. http://www.pnas.org/content/early/2013/12/26/1321664111.full.pdf
  • 30. About 10 minutes into this talk, Chade Meng Tan talks about the change from being an emotion - for example being angry, to experiencing an emotion - for example experiencing anger, and to experiencing an emotion in the body, for example experiencing anger in the body. http://youtu.be/WsytsLR42m4
  • 31. Question # 6 How do we express emotions on our faces? http://pixabay.com/en/woman-tiger-fur-predator-cat-254538/
  • 32. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Happiness / Joy
  • 33. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  • 34. In order for my happiness or unhappiness to be genuinely empathic, it has to be happiness or unhappiness about what makes the other person happy. http://plato.stanford.edu/entries/empathy/
  • 35. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Surprise
  • 36. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Anger
  • 37. http://pixabay.com/en/angry-man-point-finger-india-angry-274175/
  • 38. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  • 39. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Disgust
  • 40. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Sadness
  • 41. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  • 42. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Fear
  • 43. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  • 44. Further inspiration http://www.emotioneric.com/
  • 45. Question # 7 Which people are most likely to experience emotions?
  • 46. http://www.gallup.com/poll/158882/singapore-ranks-least-emotional-country-world.aspx The 10 most emotional societies
  • 47. http://www.gallup.com/poll/158882/singapore-ranks-least-emotional-country-world.aspx The 10 most emotionless societies
  • 48. Question # 8 How does the way we feel influence how we do things?
  • 49. 1. Greed If I make a decision now, I will be rewarded. 2. Fear If I don't make a decision now, I'm toast. 3. Altruism If I make a decision now, I will help others. 4. Envy If I don't make a decision now, my competition will win. 5. Pride If I make a decision now, I will look smart. 6. Shame If I don't make a decision now, I will look stupid. All buying decisions stem from the interplay of these 6 emotions http://www.inc.com/geoffrey-james/6-emotions-that-make-customers-buy.html
  • 50. Emotions such as anger, anxiety, and sadness have the potential to distract students’ learning efforts by interfering with their ability to attend to the tasks at hand. http://www.learner.org/courses/learningclassroom/support/05_emotions_learning.pdf
  • 51. Students learn and perform more successfully when they feel secure, happy, and excited about the subject matter. http://www.learner.org/courses/learningclassroom/support/05_emotions_learning.pdf
  • 52. Social intelligence is both knowing what the person is feeling and acting effectively based on that. http://www.npr.org/templates/story/story.php?storyId=6368484
  • 53. Further inspiration http://www.slideshare.net/frankcalberg/social-competence
  • 54. Question # 9 How do we change the way we feel?
  • 55. https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/ Imagine you are doing a presentation for a group of people and getting frustrated because a person in the group is raising his eyebrows during your presentation. Example
  • 56. To change the way you feel, try to focus on another person in the group who is nodding and smiling at you. https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/
  • 57. 6 other possibilities to change the way you feel 1. Reinterpret the raised eyebrows as an explanation that the person forgot to wear his contact lenses. 2. Slow down your speaking pace. 3. Direct your frustration towards a small font size in the presentation. 4. Apologize to the raised eyebrow man for the small font size. 5. Display a curious look rather than frowning back. 6. Smile at the man and ask him if something is wrong. https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/