How do you manage
your emotions?
9 questions
Question # 1: Why is managing emotions important?
Question # 2: What emotions do we have?
Question # 3: Why do...
Question # 1
Why is managing
emotions important?
The best and most beautiful things
in the world cannot be seen or even
touched. They must be felt with the
heart.
Helen Ke...
Helping children manage their emotions
lowers “stress” hormones and
releases “feel good” hormones in
children and carers.
...
Self awareness requires being able to
recognize one’s feelings in the context of
others and knowing what to do and how to
...
Emotional communication regulates
interactions among co-workers, enforcing a
system of rights, obligations, and values.
ht...
Further inspiration
http://www.slideshare.net/frankcalberg/questions-to-discover-your-values
http://www.slideshare.net/fra...
Question # 2
What emotions do we have?
There are only two basic emotions that we
all experience: Love and fear.
All other emotions are variations of these
2 emot...
Love-based emotions Fear-based emotions
Trust.
Joy.
Excitement.
Happiness.
Satisfaction.
Caring.
Compassion.
Truth.
Sadnes...
http://www.6seconds.org/2011/06/24/plutchiks-model-of-emotions/
http://thisisindexed.com/2012/07/plutchiks-wheel-of-emotio...
http://hmi.ewi.utwente.nl/verslagen/capita-selecta/CS-Zimmerman-Jurrit.pdf
High energy
Low energy
Alert
Excited
Happy
Nerv...
Further inspiration
https://www.khanacademy.org/science/macroeconomics/aggregate-
supply-demand-topic/business-cycle-tutor...
Question # 3
Why do people react
emotionally?
Colour causes more emotion than black
and white.
So anything with more colour in it is going
to be more emotional to look ...
http://www.imagebase.net/Nature/imagebase3_49
http://www.isce.vt.edu/files/ASC%20target.pdf
Emotions are primary elements
in social interactions.
Things that are personal
are emotional.
http://cnx.org/content/m14358/latest/
http://www.imagebase.net/People/cell-phone
Some things in life cause people to feel, these are called
emotional reactions. Some things in life cause people to
think,...
Question # 4
How do we express
our emotions?
A. Express emotions unedited
Example
Co-workers meet after work and release
feelings about the worst customers and/or
abou...
B. Express emotions edited
Example
Co-workers meet to share feelings about the
worst customers and/or managers – but edits...
C. Suppress emotions
Example
A co-worker irritates you. You do not express
anger about your co-worker before you get
home ...
D. Fabricate an emotion
Example
Two people have a disagreement. When a
photo is taken, they both smile although
they are n...
E. Substitute an emotion with another emotion
Example
You are irritated by a certain rule or norm.
You profess to be excit...
Accept your feelings, they are okay.
It is how you behave when you feel something
intensely that can become problematic.
h...
Question # 5
How do we feel different
emotions in our bodies?
http://www.pnas.org/content/early/2013/12/26/1321664111.full.pdf
About 10 minutes into this talk, Chade Meng Tan
talks about the change from being an emotion -
for example being angry, to...
Question # 6
How do we express
emotions on our faces?
http://pixabay.com/en/woman-tiger-fur-predator-cat-254538/
http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson
Happiness / Joy
http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
In order for my happiness or unhappiness to
be genuinely empathic, it has to be happiness
or unhappiness about what makes ...
http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson
Surprise
http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson
Anger
http://pixabay.com/en/angry-man-point-finger-india-angry-274175/
http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson
Disgust
http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson
Sadness
http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson
Fear
http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
Further inspiration
http://www.emotioneric.com/
Question # 7
Which people are most likely
to experience emotions?
http://www.gallup.com/poll/158882/singapore-ranks-least-emotional-country-world.aspx
The 10 most
emotional
societies
http://www.gallup.com/poll/158882/singapore-ranks-least-emotional-country-world.aspx
The 10 most
emotionless
societies
Question # 8
How does the way we feel
influence how we do things?
1. Greed
If I make a decision now, I will be rewarded.
2. Fear
If I don't make a decision now, I'm toast.
3. Altruism
If I...
Emotions such as anger, anxiety, and sadness
have the potential to distract students’
learning efforts by interfering with...
Students learn and perform more
successfully when they feel secure, happy,
and excited about the subject matter.
http://ww...
Social intelligence is both knowing
what the person is feeling and acting
effectively based on that.
http://www.npr.org/te...
Further inspiration
http://www.slideshare.net/frankcalberg/social-competence
Question # 9
How do we change
the way we feel?
https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/
Imagine you are doing a presentation for a
group ...
To change the way you feel, try to
focus on another person in
the group who is nodding and
smiling at you.
https://hbr.org...
6 other possibilities to change the way you feel
1. Reinterpret the raised eyebrows as an explanation that the
person forg...
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How do we manage our emotions?

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Question # 1: Why is managing emotions important?
Question # 2: What emotions do we have?
Question # 3: Why do we react emotionally?
Question # 4: How do we express our emotions?
Question # 5: How do we feel different emotions in our bodies?
Question # 6: How do we express emotions on our faces?
Question # 7: Which people are most likely to experience emotions?
Question # 8: How does the way we feel influence how we do things?
Question # 9: How do we change the way we feel?

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How do we manage our emotions?

  1. 1. How do you manage your emotions?
  2. 2. 9 questions Question # 1: Why is managing emotions important? Question # 2: What emotions do we have? Question # 3: Why do we react emotionally? Question # 4: How do we express our emotions? Question # 5: How do we feel different emotions in our bodies? Question # 6: How do we express emotions on our faces? Question # 7: Which people are most likely to experience emotions? Question # 8: How does the way we feel influence how we do things? Question # 9: How do we change the way we feel?
  3. 3. Question # 1 Why is managing emotions important?
  4. 4. The best and most beautiful things in the world cannot be seen or even touched. They must be felt with the heart. Helen Keller https://www.goodreads.com/quotes/tag/emotions
  5. 5. Helping children manage their emotions lowers “stress” hormones and releases “feel good” hormones in children and carers. http://www.kidsmatter.edu.au/sites/default/files/public/KMC_201205-03_coping-skills-for-emotions.pdf
  6. 6. Self awareness requires being able to recognize one’s feelings in the context of others and knowing what to do and how to respond in specific situations. http://www.myatp.org/wp-content/uploads/2012/06/Synergy-Vol-4-Dzubak-Competence.pdf
  7. 7. Emotional communication regulates interactions among co-workers, enforcing a system of rights, obligations, and values. http://www.sagepub.com/upm-data/32548_3.pdf
  8. 8. Further inspiration http://www.slideshare.net/frankcalberg/questions-to-discover-your-values http://www.slideshare.net/frankcalberg/values-43202941
  9. 9. Question # 2 What emotions do we have?
  10. 10. There are only two basic emotions that we all experience: Love and fear. All other emotions are variations of these 2 emotions. http://www.mkprojects.com/fa_emotions.html
  11. 11. Love-based emotions Fear-based emotions Trust. Joy. Excitement. Happiness. Satisfaction. Caring. Compassion. Truth. Sadness. Disgust. Guilt. Shame. Inadequacy. Anger. Depression. Anxiety. Control. Confusion. Feeling hurt. Loneliness. http://www.mkprojects.com/fa_emotions.html
  12. 12. http://www.6seconds.org/2011/06/24/plutchiks-model-of-emotions/ http://thisisindexed.com/2012/07/plutchiks-wheel-of-emotions/ 8 primary emotion dimensions 1. Trust. 2. Fear. 3. Surprise. 4. Sadness. 5. Disgust. 6. Anger. 7. Anticipation. 8. Joy.
  13. 13. http://hmi.ewi.utwente.nl/verslagen/capita-selecta/CS-Zimmerman-Jurrit.pdf High energy Low energy Alert Excited Happy Nervous Stressed Upset Sad Depressed Fatigued Calm Relaxed Satisfied Angry
  14. 14. Further inspiration https://www.khanacademy.org/science/macroeconomics/aggregate- supply-demand-topic/business-cycle-tutorial/v/the-business-cycle http://www.psychpage.com/learning/library/assess/feelings.html
  15. 15. Question # 3 Why do people react emotionally?
  16. 16. Colour causes more emotion than black and white. So anything with more colour in it is going to be more emotional to look at. http://cnx.org/content/m14358/latest/
  17. 17. http://www.imagebase.net/Nature/imagebase3_49
  18. 18. http://www.isce.vt.edu/files/ASC%20target.pdf Emotions are primary elements in social interactions.
  19. 19. Things that are personal are emotional. http://cnx.org/content/m14358/latest/ http://www.imagebase.net/People/cell-phone
  20. 20. Some things in life cause people to feel, these are called emotional reactions. Some things in life cause people to think, these are sometimes called logical or intellectual reactions. Thus life is divided between things that make you feel and things that make you think. The question is, if someone is feeling, does that mean that they are thinking less? It probably does. http://cnx.org/content/m14358/latest/
  21. 21. Question # 4 How do we express our emotions?
  22. 22. A. Express emotions unedited Example Co-workers meet after work and release feelings about the worst customers and/or about managers. http://www.sagepub.com/upm-data/32548_3.pdf
  23. 23. B. Express emotions edited Example Co-workers meet to share feelings about the worst customers and/or managers – but edits anger from the tone of their voices. http://www.sagepub.com/upm-data/32548_3.pdf
  24. 24. C. Suppress emotions Example A co-worker irritates you. You do not express anger about your co-worker before you get home to your family. http://www.sagepub.com/upm-data/32548_3.pdf
  25. 25. D. Fabricate an emotion Example Two people have a disagreement. When a photo is taken, they both smile although they are not happy. http://www.sagepub.com/upm-data/32548_3.pdf
  26. 26. E. Substitute an emotion with another emotion Example You are irritated by a certain rule or norm. You profess to be excited by this rule. http://www.sagepub.com/upm-data/32548_3.pdf
  27. 27. Accept your feelings, they are okay. It is how you behave when you feel something intensely that can become problematic. http://www.unifamcounselling.org/__data/assets/pdf_file/0020/71318/Unifam_Resource_Sheet_1_-_Managing_Emotional_Reactions.pdf
  28. 28. Question # 5 How do we feel different emotions in our bodies?
  29. 29. http://www.pnas.org/content/early/2013/12/26/1321664111.full.pdf
  30. 30. About 10 minutes into this talk, Chade Meng Tan talks about the change from being an emotion - for example being angry, to experiencing an emotion - for example experiencing anger, and to experiencing an emotion in the body, for example experiencing anger in the body. http://youtu.be/WsytsLR42m4
  31. 31. Question # 6 How do we express emotions on our faces? http://pixabay.com/en/woman-tiger-fur-predator-cat-254538/
  32. 32. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Happiness / Joy
  33. 33. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  34. 34. In order for my happiness or unhappiness to be genuinely empathic, it has to be happiness or unhappiness about what makes the other person happy. http://plato.stanford.edu/entries/empathy/
  35. 35. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Surprise
  36. 36. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Anger
  37. 37. http://pixabay.com/en/angry-man-point-finger-india-angry-274175/
  38. 38. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  39. 39. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Disgust
  40. 40. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Sadness
  41. 41. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  42. 42. http://education-portal.com/academy/lesson/ekmans-six-basic-emotions-list-definitions-quiz.html#lesson Fear
  43. 43. http://www.nyu.edu/content/dam/nyu/studentHealthServices/documents/PDFs/mental-health/CWS_SOS_for_Emotions_Booklet.pdf
  44. 44. Further inspiration http://www.emotioneric.com/
  45. 45. Question # 7 Which people are most likely to experience emotions?
  46. 46. http://www.gallup.com/poll/158882/singapore-ranks-least-emotional-country-world.aspx The 10 most emotional societies
  47. 47. http://www.gallup.com/poll/158882/singapore-ranks-least-emotional-country-world.aspx The 10 most emotionless societies
  48. 48. Question # 8 How does the way we feel influence how we do things?
  49. 49. 1. Greed If I make a decision now, I will be rewarded. 2. Fear If I don't make a decision now, I'm toast. 3. Altruism If I make a decision now, I will help others. 4. Envy If I don't make a decision now, my competition will win. 5. Pride If I make a decision now, I will look smart. 6. Shame If I don't make a decision now, I will look stupid. All buying decisions stem from the interplay of these 6 emotions http://www.inc.com/geoffrey-james/6-emotions-that-make-customers-buy.html
  50. 50. Emotions such as anger, anxiety, and sadness have the potential to distract students’ learning efforts by interfering with their ability to attend to the tasks at hand. http://www.learner.org/courses/learningclassroom/support/05_emotions_learning.pdf
  51. 51. Students learn and perform more successfully when they feel secure, happy, and excited about the subject matter. http://www.learner.org/courses/learningclassroom/support/05_emotions_learning.pdf
  52. 52. Social intelligence is both knowing what the person is feeling and acting effectively based on that. http://www.npr.org/templates/story/story.php?storyId=6368484
  53. 53. Further inspiration http://www.slideshare.net/frankcalberg/social-competence
  54. 54. Question # 9 How do we change the way we feel?
  55. 55. https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/ Imagine you are doing a presentation for a group of people and getting frustrated because a person in the group is raising his eyebrows during your presentation. Example
  56. 56. To change the way you feel, try to focus on another person in the group who is nodding and smiling at you. https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/
  57. 57. 6 other possibilities to change the way you feel 1. Reinterpret the raised eyebrows as an explanation that the person forgot to wear his contact lenses. 2. Slow down your speaking pace. 3. Direct your frustration towards a small font size in the presentation. 4. Apologize to the raised eyebrow man for the small font size. 5. Display a curious look rather than frowning back. 6. Smile at the man and ask him if something is wrong. https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/
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