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Culture
Part # 1
What do people do?
How do people do things?
Part # 2
Why do people do things?
What are their values?
Part # 1
What do people do?
How do people
do things?
Level 0: Have
Results
Products
Level 1: Do
What people do
How people do things
Level 2: Be
Why people do things
How people...
Culture is what we do without asking.

Source
http://blogs.hbr.org/cs/2011/03/culture_trumps_strategy_every.html
http://ni...
Culture is learned and shared ways of
behaving appropriately in social settings.

Source
http://www.beyondintractability.o...
Every large change involves changing:
1a. What people do
Tasks, roles, structures.
1b. How people do it
Processes and habi...
Corporate cultures are moved not by
what top managers say or write, but by
who they are and what they do.

Source
Hofstede...
it is much easier to act your way into new
thinking than to think your way into new actions.

Source
http://www.strategy-b...
I
Individual
Personal
Self

We
Relationship
Interpersonal
Community

It
Task
Impersonal
Organization

Well-being
Meaning
H...
Example 1. How work is done

People work fixed hours in fixed places.
Specialization. Discipline and efficiency driven.

O...
http://www.slideshare.net/frankcalberg/what-is-the-company-purpose
Example 2
How companies are structured and organized
Large size. Centralization.
Standardization. Rules.

Or
Small size. D...
http://www.slideshare.net/frankcalberg/3-ways-of-organizing
http://www.slideshare.net/frankcalberg/organization-rethinking
Example 3. How education is done
Supply focused, curriculum driven education.
Classes. Lectures. Fixed times. Fixed place....
http://www.frankcalberg.com/learning
Example 4. How communication is done

1-way communication.
There is strong focus on speaking.

Or
2-way communication.
The...
http://www.slideshare.net/frankcalberg/listening-tips
http://www.slideshare.net/frankcalberg/email-tips
http://www.slidesh...
The notion that behavior change leads to attitude
change can be traced back to the 1950s, to psychologist
Leon Festinger a...
Part # 2
Why do people
do things?
What are their values?
Level 0: Have
Results
Products
Level 1: Do
What people do
How people do things
Level 2: Be
Why people do things
How people...
I
Individual
Personal
Self

We
Relationship
Interpersonal
Community

It
Task
Impersonal
Organization

Have
Product
Results...
Culture = the beliefs that determine
how we do things around here.

Sources
Kofman, Fred: Conscious Business, p. 15.
http:...
Tangible resources

Not tangible resources

Tradeable
resources

Not
tradeable
resources

Source: Osterloh & Frey (2002)

...
Organizational culture represents the
psychological assets of the organization that
predict its material assets 5 years fr...
We define an organization’s values as the standards by
which employees set priorities that enable them to judge
whether
 ...
The basic values of a multinational business
organization are determined by the nationality
and personality of its founder...
The term “value” is derived from the
latin word “valere”, to be worthy or
strong.

Source
http://www.nyu.edu/projects/niss...
Culture is a learned set of shared interpretations
about beliefs, values, and norms, which affect
the behaviours of a rela...
The definitions of the concept of culture have
remained relatively unchanged and related to
shared norms, knowledge, belie...
Culture is the learned or shared knowledge,
beliefs, traditions, customs, rules, arts, history,
folklore and institutions ...
Openness to
change

Focus on
personal
interests

Focus on
interests of
others

Conservation
Openness
Creativity
Curiosity
Experimentation
Variety

Freedom

Ambition
Individualism
Competition
Dominance
Control
Power...
Further sources
http://www.livescience.com/21478-what-is-culture-definition-of-culture.html
http://oxforddictionaries.com/...
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Culture

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Part # 1: What do people do? How do people do things?
Part # 2: Why do people do things? What are their values?

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  • Transcript of "Culture"

    1. 1. Culture
    2. 2. Part # 1 What do people do? How do people do things? Part # 2 Why do people do things? What are their values?
    3. 3. Part # 1 What do people do? How do people do things?
    4. 4. Level 0: Have Results Products Level 1: Do What people do How people do things Level 2: Be Why people do things How people think Values Personality
    5. 5. Culture is what we do without asking. Source http://blogs.hbr.org/cs/2011/03/culture_trumps_strategy_every.html http://nilofermerchant.com/2011/03/22/culture-trumps-strategy-every-time/
    6. 6. Culture is learned and shared ways of behaving appropriately in social settings. Source http://www.beyondintractability.org/audio/kevin_avruch/?nid=2406
    7. 7. Every large change involves changing: 1a. What people do Tasks, roles, structures. 1b. How people do it Processes and habits. 2. Why people do it Beliefs and values. Source http://www.managementcraft.com/2011/12/the-tentacles-of-our-ways-why-change-is-so-hard.html
    8. 8. Corporate cultures are moved not by what top managers say or write, but by who they are and what they do. Source Hofstede, Geert: Cultures and Organizations, p. 376.
    9. 9. it is much easier to act your way into new thinking than to think your way into new actions. Source http://www.strategy-business.com/article/11108?pg=all
    10. 10. I Individual Personal Self We Relationship Interpersonal Community It Task Impersonal Organization Well-being Meaning Happiness Solidarity Connectedness Belonging Mission accomplishment Profitability Growth Do Process Behaviour Thinking Feeling Acting Communicating Negotiating Coordinating Selling Delivering Planning, etc. Be Platform Structure Mental model: Personal values, beliefs, and practices Culture: Shared values, beliefs, and practices Capital: Administrative, technical, and economic infrastructure Have Product Results Source: Kofman, Fred: Conscious Business, p. 14.
    11. 11. Example 1. How work is done People work fixed hours in fixed places. Specialization. Discipline and efficiency driven. Or People work anytime and anywhere. People do different things. Work driven by purpose / passion / interest / happiness and creativity.
    12. 12. http://www.slideshare.net/frankcalberg/what-is-the-company-purpose
    13. 13. Example 2 How companies are structured and organized Large size. Centralization. Standardization. Rules. Or Small size. Decentralization. Individualization. Flexibility. Agility. Adaptive capability.
    14. 14. http://www.slideshare.net/frankcalberg/3-ways-of-organizing http://www.slideshare.net/frankcalberg/organization-rethinking
    15. 15. Example 3. How education is done Supply focused, curriculum driven education. Classes. Lectures. Fixed times. Fixed place. Exams / control at the end. Or Individualized, demand focused education. Each student decides, for example, what he/she wants to get better at and which media to use. Self driven learners. Learning happens anytime and anywhere. Continuous feedback is given by many different people – including work colleagues.
    16. 16. http://www.frankcalberg.com/learning
    17. 17. Example 4. How communication is done 1-way communication. There is strong focus on speaking. Or 2-way communication. There is strong focus on listening.
    18. 18. http://www.slideshare.net/frankcalberg/listening-tips http://www.slideshare.net/frankcalberg/email-tips http://www.slideshare.net/frankcalberg/good-leadership
    19. 19. The notion that behavior change leads to attitude change can be traced back to the 1950s, to psychologist Leon Festinger and his theory of cognitive dissonance. Festinger argued that when people are induced to act in new ways, even if those new behaviors feel unfamiliar or wrong at first, their need for consistency will gradually affect the way they think and feel. They will seek out reasons to justify their new actions both rationally and emotionally. Source http://www.strategy-business.com/article/11108?pg=all
    20. 20. Part # 2 Why do people do things? What are their values?
    21. 21. Level 0: Have Results Products Level 1: Do What people do How people do things Level 2: Be Why people do things How people think Values Personality
    22. 22. I Individual Personal Self We Relationship Interpersonal Community It Task Impersonal Organization Have Product Results Well-being Meaning Happiness Solidarity Connectedness Belonging Mission accomplishment Profitability Growth Do Process Behaviour Thinking Feeling Acting Communicating Negotiating Coordinating Selling Delivering Planning, etc. Be Platform Structure Mental model: Personal values, beliefs, and practices Culture: Shared values, beliefs, and practices Capital: Administrative, technical, and economic infrastructure Source: Kofman, Fred: Conscious Business, p. 14.
    23. 23. Culture = the beliefs that determine how we do things around here. Sources Kofman, Fred: Conscious Business, p. 15. http://www.strategy-business.com/article/11108?pg=all http://ohs.anu.edu.au/publications/pdf/wp%207%20-%20Hopkins.pdf
    24. 24. Tangible resources Not tangible resources Tradeable resources Not tradeable resources Source: Osterloh & Frey (2002) Company culture
    25. 25. Organizational culture represents the psychological assets of the organization that predict its material assets 5 years from now. Source Hofstede, Geert: Cultures and Organizations, p. 371.
    26. 26. We define an organization’s values as the standards by which employees set priorities that enable them to judge whether  an order is attractive or unattractive,  a customer is more important or less important,  an idea for a new product is attractive or marginal,  etc. Source http://hbr.org/2000/03/meeting-the-challenge-of-disruptive-change/ar/2
    27. 27. The basic values of a multinational business organization are determined by the nationality and personality of its founder(s) and later significant leaders. Source Hofstede, Geert: Cultures and Organizations, p. 402.
    28. 28. The term “value” is derived from the latin word “valere”, to be worthy or strong. Source http://www.nyu.edu/projects/nissenbaum/papers/values_and_valuing.pdf
    29. 29. Culture is a learned set of shared interpretations about beliefs, values, and norms, which affect the behaviours of a relatively large group of people. Sources Myron W. Lustig & Jolene Koester: "Intercultural Competence", p. 30. http://eco.ittralee.ie/personal/theories_III.php
    30. 30. The definitions of the concept of culture have remained relatively unchanged and related to shared norms, knowledge, beliefs, morals, and customs among collectivities. Sources Yasmin S Purohit; Claire A Simmers: Power distance and uncertainty avoidance: A cross-national examination of their impact on conflict management modes. Journal of International Business Research; 2006;
    31. 31. Culture is the learned or shared knowledge, beliefs, traditions, customs, rules, arts, history, folklore and institutions of a group of people used to interpret experiences and to generate social behavior. Source: http://www.healthcarechaplaincy.org/userimages/Cultural_Spiritual_Sensitivity_Learning_%20Module%207-10-09.pdf, p. 22.
    32. 32. Openness to change Focus on personal interests Focus on interests of others Conservation
    33. 33. Openness Creativity Curiosity Experimentation Variety Freedom Ambition Individualism Competition Dominance Control Power Equality Helpful Trust Forgiving Love Friendship Tradition Family Discipline Conformity Security Clean
    34. 34. Further sources http://www.livescience.com/21478-what-is-culture-definition-of-culture.html http://oxforddictionaries.com/definition/english/culture http://en.teguhsantoso.com/2011/12/the-definition-of-culture.html http://www.scribd.com/doc/34862800/Values http://www.scribd.com/doc/36200010/questions-to-discover-your-values http://www.slideshare.net/frankcalberg/questions-that-challenge-the-way-you-think http://www.scribd.com/doc/34534773/Personality http://www.scribd.com/doc/32211076/Power-Distance http://www.scribd.com/doc/35468260/Individualism http://www.slideshare.net/frankcalberg/gender-diversity-9869793 http://www.scribd.com/doc/35046140/Uncertainty-avoidance
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