Communicate as detailed answers as
possible to these questions:
When did it happen?
Where did it happen?
How many people are involved?
Where are those people now?
How dangerous is the situation?
What happens next?
No news is often worse than bad news.
Therefore, it is important to communicate
http://livestre.am/1fXXQ minute 73 - 77.
Tip # 2
Listen to what people
are saying on
Listen to social media communication.
http://livestre.am/1fXXQ minute 60.
Get the right information by listening
to people who have the right information
and are telling the truth.
http://livestre.am/1fXXQ minute 45 and 78.
Tip # 3
Decide on 1 goal
http://livestre.am/1fXXQ, minute 52.
Choose one and only one goal. Be
very clear about what that goal is.
Tip # 4
Which ports need to be rebuilt first
after Japan earthquake?
http://livestre.am/1fXXQ, minute 22.
Tip # 5
Make a decision
when a decision
made by you
creates added value
Be decisive when you need to.
http://livestre.am/1fXXQ minute 43.
Tip # 6
making power when
it creates more value
to do that
Delegate decision making power to people
who are closer to the crisis situation and
therefore better able to make the right
http://livestre.am/1fXXQ minute 45
Tip # 7
Act according to
Trust your values, your intuition, your
personal convictions after having listened
to different / opposing / contradictory
opinions / views.
http://livestre.am/1fXXQ minute 39.