Changing the rules in management

Changing the rules in management 8 inputs

Rule # 1 A manager is chosen by his or her manager

Redefinition of rule # 1 A manager is chosen by the people he or she will manage. Source : Interview with Henry Stewart. http://www.thinkers50.com/video/68

Tomorrow’s management systems must encourage the development of natural hierarchies, where power flows up from the bottom rather than down from the top, and where leaders emerge instead of being appointed . Source : http://blogs.wsj.com/management/2009/03/02/management-moonshots-part-ii/

Rule # 2 A manager commands

Source : http://www.slideshare.net/kevcummins/150-amazing-writing-prompts-pictures

Redefinition of rule # 2 A manager helps / serves / involves people

21st century leadership Align Serve Empower Collaborate Source : Bill George, Harvard Business School. http://us.hsmglobal.com/contenidos/videoteca_detalle.html?idAdjunto =37750

Rule # 3 People are accountable to managers

Redefinition of rule # 3 Managers are accountable to people.

At Haier, each unit regards itself, and is evaluated, as an independent business earning a profit or loss. Managers are there only to make sure that the [self managed] units get what they need. If managers do not help the self managed units well, people can vote managers out. Source Zhang Ruimin. http://management.fortune.cnn.com/2011/07/15/zhang-ruimin-managements-next-icon/

Vineet Nayar turned management upside down and instead of making employees accountable to management, made management accountable to employees. Source : http:// www.astromanager.net/?p =452

Vineet Nayar recast the value of his managers not by their zones of hierarchical control, but by their span of positive influence. To help evaluate the latter, Nayar opened up the employee review process to allow any employee to comment on any manager in the company, within their functional or project unit or not. Source : http:// www.astromanager.net/?p =452

Instead of the workers reporting to the managers, the managers are accountable to those doing the work and for removing any impediments that are hindering the work. Source Steve Denning. http://stevedenning.typepad.com/steve_denning/2010/11/the-deathand-reinventionof-management-a-draft-synthesis.html

Rule # 4 A manager manages an organization

Redefinition of rule # 4 A manager opens up the organization

” The manager opens the organization involving more people” Source : Lars Kolind. http://wemind.tv/video/4867200-lars-kolind-on-unboss , minute 10.

Source : http://www.scribd.com/doc/10933633/OECD-Open-Innovation-2008

Rule # 5 A manager protects knowledge

Redefinition of rule # 5 A manager shares knowledge Source : Lars Kolind. http://wemind.tv/video/4867200-lars-kolind-on-unboss , minute 10.

Rule # 6 A manager controls

Redefinition of rule # 6 A manager sets people free

Source : Lars Kolind. http://wemind.tv/video/4867200-lars-kolind-on-unboss , minute 10. ” While the boss is commanding, the unboss is involving”

Source Adapted from Tannenbaum, Robert and Schmidt, Warren H.: How to choose a leadership pattern. Harvard Business Review, March – April 1958, Vol. 36, No. 2 Use of authority by the leader Freedom for people to lead themselves High power distance Low power distance

Adapted from situational leadership model from Kenneth Blanchard / Paul Hersey. Low Task focus High
Instructing / directing
Use for people with
low competencies and
low commitment.
Delegating / observing
Use for people with
high competencies and
high commitment.
Advising /
coaching
Use for people with
some competencies and
some commitment.
Participating / supporting
Use for people with
high competencies and
variable commitment.
High Relationship focus Low

Leaders who ask their people, “What can our company do to help you grow and achieve your goals?” will find it comes back 10-fold. Source http://blogs.hbr.org/goldsmith/2010/07/when_your_employees_know_more.html Marshall Goldsmith

Rule # 7 A manager answers / talks

Redefinition of rule # 7 A manager asks questions and listens

Source : John Chambers, CEO, Cisco. http://www.youtube.com/watch?v=WXPMdaOC3kk , from minute 7:30

The hallmark of a good leader is the ability to listen to others, no matter what they want to say. Source : http://howwelead.org/2011/06/18/two-simple-truths-for-effective-leadership/

Source : http:// www.slideshare.net/frankcalberg/listening -tips

Rule # 8 A manager multitasks

Redefinition of rule # 8 A manager focuses

Source : http://www.zinio.com/pages/McKinseyQuarterly/2011Number1/416153410/pg-82 Multitasking makes human beings less productive, less creative, and less able to make good decisions.

Changing the rules in management

by Frank Calberg Services on Jan 05, 2011

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