17 Ideas To Make Change Happen

17 ideas to make change happen

Idea # 1: Spend time on what bring results 20% of the results 80% of the results 80% of the time spent 20% of the time spent

Idea # 2: Communicate

Internet environment

Examples: Blogs.

Physical environment

Examples:

Face-to-face communication

everywhere you go.

Banners on cars, walls etc.

Idea # 3 Get people to talk about the change

Idea # 4 Encourage people to proactively bring forward new ideas that help advance change.

Preactive Inactive Static Proactive Reactive “ Fire extinguishing” Dynamic Long term Short term

Delegate authority to them

Ravi Kant, Managing Director, Tata Motors: ” The most frozen layer in any organization, I think, is the people with experience who think they know best, who believe that nothing can be changed, and who typically exhibit a not-invented-here syndrome. When we started to connect with what we call the younger high performers, on the other hand - people in their late 20s and early 30s - it was very different. We would have breakfast meetings with a dozen of them, and we would invite them to give very, very frank views. We soon realized that they were suffocated and that they wanted change. So we started picking out some of these individuals and giving them challenges .” Source : Kumra, Gautan: ”Leading Change: An Interview with the managing director of Tata Motors.” mckinseyquarterly.com, January 2007.

Idea # 5: Reward people taking initiatives

Examples :

More challenging assignments.

Financial bonus.

Participation in further education.

Idea # 6

Speak openly about unresolved challenges.

Underline that it is everyone’s responsibility to handle the challenges that the company faces.

Idea # 7 Get help from upper management to remove structures blocking the reaching of the goals.

Idea # 8: Set goals with people Person Goal # 2 Goal # 1 Deadline Tasks Goals

Benchmark with competitors Use external partners to solve assignments Set individual goals Rational engagement focus Feedback from an angry customer Shock treatment Emotional engagement focus External Change Driver Internal Change Driver

Task Process Structure

Idea # 9 Continously evaluate and try out new things

What should we not do Yes! We are creating change Which goals did we have What do we do What don’t we do

1. Idea tried out 2. Idea tried out doesn’t work 3. New idea tried out 4. Idea tried out works Mood Time

Tell people what they are really good at - and how they use their talent even better. Idea # 10

Present early success experiences that make people happy Idea # 11

Idea # 12 Manage the stakeholders

Activity 10: Very active. 1: Very inactive. Ms Y. Mr. Z Competence 10: Very competent. 1: Not competent. Attitude 10: Very positive. 1: Very negative. Mr. X

Front-runners Followers Doubters

Prepare counterarguments backed up by facts.

Build a coalition with your front runners.

Tools to win over doubters

Idea # 13: Face criticism Speak with the people who criticize.

Idea # 14: Celebrate success experiences

Invite a customer to tell why he/she is so satisfied with the new situation.

Publish good customer interview as well as photos/videos of happy people on the Internet.

Idea # 15: Signal new era using symbols Example : Change uniform to green shirts to symbolize that the company continuously wants to try out new ideas/initiatives.

Idea # 16: Unlearn by selling things sacrificed for the change