Insight Driven Health                                Workshop on Health Technology                                «Innovat...
Introduction    Olga Marie Lerflaten                                                               Francis D’Silva    Acce...
Agenda - Workshop on eHealth  • Health 101  • Opportunities for Innovation      – UN’s Millennium Development Goals      –...
A healthy society generates  opportunity for its residents  • Health is about wellness of mind and body – i.e. it is more ...
Accenture – a global companyConsulting . Technology . Outsourcing                                                         ...
Accenture’s Health practice                                   Help providers, payers and public health                    ...
The big challenge/opportunity“Connected Health”Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and Hi...
Information and services must flowseamlessly for patients to enjoy a stronguser experience                                ...
Workshop 15 - Two themes  Millennium Development Goals                                                            Patient ...
Millennium Development Goals                                                                                              ...
Child mortality in India has been  declining gradually …. but  • 2.5 million child deaths per year  • 1.1 million newborn ...
Quality child health interventions  • Strengthening universal immunisation  • Home, Community and Facility based newborn a...
Enabling mechanism  • To strengthen the State / districts/ block management    structure for child health.  • Techno-manag...
While devices and technologiesproliferate … services are missingCopyright © 2010 Accenture All Rights Reserved. Accenture,...
Consumer electronics have the potentialto drive patient-centric servicesCopyright © 2010 Accenture All Rights Reserved. Ac...
I want to lead a healthy lifestyle • Kumar (45) has the best intentions to proactively manage his health.     – He has lea...
I want to provide the best care  possible • Jenny is a single parent with responsibility for Tom, her 7 year-old son who  ...
Group assignmentApps for eHealthTo accelerate activity to reach Millennium Development Goals!To improve public health thro...
We are going to design an App!  • An app is program that runs on a mobile device  • Can run on the device alone or require...
Choose one of two assignments  1            Millennium Development Goals                                          2       ...
Create a concise and concrete description of theApp’s i) main purpose, ii) its target audience, iii)functions and iv) desi...
A large amount of Apps in the market  focus on game and fun, but in addition  there are several Apps usefulExamples of som...
Some tips …  • People love to interact      – Social communities, co-production, games and fun increase the chance of peop...
“Get rid of the crappy stuff and focus  on the good stuff“ – Steve Jobs  1. List All the Features You Think Users Might Li...
Over 1,000 iPhone apps on health &wellness           • My Life Record ($10- $50)           • Absolute Fitness ($14.99)    ...
Consumer app examplesCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered a...
A provider app exampleCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered ...
Thank you!         Olga Marie Lerflaten                                                              Francis D’Silva      ...
Insight Driven Health                                If eHealth is the answer, what was the                               ...
eHealth has a potential greater than  “technology in the clinic”  • Health and Technology  • … and social responsibility  ...
We see some macro trends that areinfluencing the health sector                    Increase in chronic and                 ...
The evolution of technology isimpacting our societies                    Rapid technology                    development a...
We see four trends that can be actedupon        New models for collaboration                                              ...
We see some macro trends that areinfluencing the health sector                    Increase in chronic and                 ...
… but there are also other trends                    Increase in chronic and                                              ...
Accenture’s Skills to Succeed program - Driving measurableimpact through Corporate Citizenship investments                ...
From inputs to results to outcomes for a positive societal impactAccenture Corporate                            Skills to ...
Example - African Medical and Research Foundation(AMREF)• AMREFs vision is Better Health for Africa. AMREF has 50 years’ e...
Workshop 15 : 22 students – 19 nations!Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Perfo...
Workshop 15 - Two themes  Millennium Development Goals                                                            Patient ...
Choose one of two assignmentsAn app is program that runs on a mobile deviceCan run on the device alone or requires network...
2 themes and 2 hours!  4 teams developed 4 ideas!  • Baby and Me  • iTraining  • M-Preg  • HealthWatcherCopyright © 2010 A...
Baby and MeCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are tradema...
Baby and MeCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are tradema...
iTrainingCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademark...
iTrainingCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademark...
HealthWatcherCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trade...
HealthWatcherCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trade...
M-PregCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks o...
M-PregCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks o...
Thank you – and thanks to theparticipants of the workshop                                                 Francis D’Silva ...
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Global health @ ISFiT 17th and 18th feb

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ISFiT 2011 (www.isfit.org) had Global Health as a theme.

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Global health @ ISFiT 17th and 18th feb

  1. 1. Insight Driven Health Workshop on Health Technology «Innovation in Health» team ISFiT - 17th Feb 2011, TrondheimCopyright ©© 2010 AccentureAll Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Copyright 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  2. 2. Introduction Olga Marie Lerflaten Francis D’Silva Accenture «Innovation in Health» Accenture «Innovation in Health» olga.marie.lerflaten@accenture.com francis.dsilva@accenture.com Twitter: @francisdsCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  3. 3. Agenda - Workshop on eHealth • Health 101 • Opportunities for Innovation – UN’s Millennium Development Goals – Consumer-centric health • Introduction to the group assignment • Lunch break (12 noon) • Group assignment • Presentation of assignment • Summarize for plenary session (on Friday)Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  4. 4. A healthy society generates opportunity for its residents • Health is about wellness of mind and body – i.e. it is more than the absence of illness • Health services are provided by government at different levels of commitment and payment models • Health services can be broadly segmented as – Providers who provide the health service – Payers who cover financial costs – Public Health that provides the underlying foundation – Vendors that provide the materials and technologies • Different countries have different practices for providing health services – See http://en.wikipedia.org/wiki/Health_care_systemCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  5. 5. Accenture – a global companyConsulting . Technology . Outsourcing Health and Bank, Comm. Media Products Resources Public Service insurance and and high Employees 211 000 capital technology markets Countries 120+ Consulting Technology Offices 170 Outsourcing Revenue $21,6 BCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  6. 6. Accenture’s Health practice Help providers, payers and public health authorities improve their performance (Consulting – Technology – Outsourcing)Develop ideas and prototypes(Technology Labs – Sophia Antipolis,San Jose, Chicago, Bangalore) Researching and explaining the latest trends (Institute for Health & Public Service) NB! Links to videos are localCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  7. 7. The big challenge/opportunity“Connected Health”Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  8. 8. Information and services must flowseamlessly for patients to enjoy a stronguser experience  Services must be useful for the user  Trust must be maintained  User-experience should be engaging  Information quality must be high Portal The portal must tie into the supporting services  Move data seamlessly without compromising Practices and procedures for the workforce must be accuracy, privacy for flexibility and usability designed and implemented  Interdisciplinary processes and collaboration Hospital Management Clinical Information Systems Systems  Data transfer between organisations (even across nation states) – without compromising trustCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  9. 9. Workshop 15 - Two themes Millennium Development Goals Patient centric health-careCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  10. 10. Millennium Development Goals The Millennium Development Goals (MDGs) are eight international development goals that all 192 United Nations member states and at least 23 international organizations have agreed to achieve by the year 2015. They include eradicating extreme poverty, reducing child mortality rates, fighting disease epidemics such as AIDS, and developing a global partnership for developmentCopyright © 20102011. ISFiT All Rights Reserved. Accenture, itsand 18th Feb 2011, Trondheim) (c) Accenture Accenture 2011- Globalize this: Health (17th logo, and High Performance Delivered are trademarks of Accenture. 11
  11. 11. Child mortality in India has been declining gradually …. but • 2.5 million child deaths per year • 1.1 million newborn deaths • 27 million births every year • 60 % home deliveries • Hospital born neonates sent home early • Most neonatal care is provided at homeCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  12. 12. Quality child health interventions • Strengthening universal immunisation • Home, Community and Facility based newborn and child health interventions • Strengthening referrals and interfacing with other providers of child health services • Surveillance activities for measles control • Other potential areas of intervention as need emerges during the course of the programCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  13. 13. Enabling mechanism • To strengthen the State / districts/ block management structure for child health. • Techno-managerial support related to implementation and systems • Gap management and problem-solving related to technical solutions, planning, budgeting, management and financial issues • Providing support (thus enabling) to the ASHAs and Yashodas (and other public health workers) for delivery of quality child health interventions at home/community/facility level • Putting the child health agenda forward at all relevant platformsCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  14. 14. While devices and technologiesproliferate … services are missingCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  15. 15. Consumer electronics have the potentialto drive patient-centric servicesCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  16. 16. I want to lead a healthy lifestyle • Kumar (45) has the best intentions to proactively manage his health. – He has learnt that he should monitor his blood pressure and blood sugar levels to better understand his own health. – He would like to help from a nutritionist and a training studio – He buys electronic devices from the local pharmacy that allow him to obtain the appropriate data points for blood pressure and blood glucose. • What if…. – these devices were calibrated by the health authorities as he docked them on his home PC – a first time check and regular periodic intervals – the data points were uploaded regularly to his family doctor and updated his centrally managed electronic medical record. Spikes and other abberations in the data points could generate alerts for the family doctor, who could escalate to the hospital or other specialists. And propose an appointment with the appropriate medical personnel – the national research institutes provided Kumar with a feed of aggregated data points for comparison purposes (as a compensation for Kumar providing his own datafeeds) – Kumar’s nutrionist could recommend certain food products that match his nutrition profile. Kumar can view recommendations of the product made by other individuals and even nutritionists or medical personnelCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  17. 17. I want to provide the best care possible • Jenny is a single parent with responsibility for Tom, her 7 year-old son who unfortunately suffers from epilepsy. – Tom needs periodic monitoring to detect and avoid any serious complications like brain damage. – Tom is otherwise a very active child who hates having to miss his school and play. Jenny learns about wearable computers used by high-performing athletes and obtains a Lifecap* and Lifeshirt* that will non-invasively monitor Tom’s vital signs. – These wearables will capture and store a continuous data feed • What if … – the doctors and medical personnel responsible for Tom’s care could be notified based on fluctuations in Tom’s brain and physical activity – the doctors and Jenny were warned about potential seizures based on previously analyzed data patterns and available best practices from the national health institutes – Jenny could provide the the raw datafeed and the aggregated data analysis to a research community that could mine the data and provide Jenny and Tom with insights, products and solutions that improves Tom’s conditions.Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  18. 18. Group assignmentApps for eHealthTo accelerate activity to reach Millennium Development Goals!To improve public health through increased patient-centricity!GroupsBreak up in four groupsTwo groups per themeCopyright ©© 2010 AccentureAll Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Copyright 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  19. 19. We are going to design an App! • An app is program that runs on a mobile device • Can run on the device alone or requires network connection • Examples – Mobile phone (SMS based) – SmartPhone (iPhone, Android, Windows 7) – Social media: Facebook, TwitterCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  20. 20. Choose one of two assignments 1 Millennium Development Goals 2 Patient-centric health Assignment: Design a health information service Assignment: Design an app that can be that a rural health service (RHS) can use to implemented on a SmartPhone that guides a interact with its population around maternal and resident in developing a healthier lifestyle neonatal health care Criteria: Criteria:  Can work on Smartphones, certain portions to  Must work on mobile phones (not be able to work on regular mobile phones smartphones)  Can work in a mobile broadband network  Should work in an only-GSM network  Can be built over a period of 6 weeks by a team  Can be built over a period of 6 weeks by a team of 3-5 people of 3-5 people Example: Example:  An App where the user is guided on stop  An App that allows pregnant mothers to sign- smoking (or a weight watcher to manage diet) up and to receive tips from the RHS and make  An App where allowing the user to update their an appointment for delivery. Describe what the patient-portal with activity data RHS needs to be able to provide this service  An App for medical staff at the RHS to obtain basic guidanceCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  21. 21. Create a concise and concrete description of theApp’s i) main purpose, ii) its target audience, iii)functions and iv) design Main criteria for evaluation: 1. Relevance Does it solve a problem? or address a need? 2. Effect What’s in it for me (the user)? Value of the App How extensible is it? 3. Feasibility to implement Can it be done? What needs to be in place in order to implement the App?Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  22. 22. A large amount of Apps in the market focus on game and fun, but in addition there are several Apps usefulExamples of some useful Apps: Gluten Free XpenseTracker  A Gluten Free Glossary  Keeps track of your expenses  Defines ”safe” food for people with gluten  Organizes expenses according to category intolerance (food, transportation, etc.)  Describes symptoms, reactions, treatments  Updated currency information when intake  The camera can be used to save image of the recipte  Export to excel Get paid Help 113  Helps you to keep track of the hours you work  Emergency caller  Uses a timer to track the hours used  Reports your GPS location when calling the  Organize the hours according to project Norwegian emergency central accounts, salary basis  Emergency contact list  Generates PDF reports Copyright © 2010 Accenture All All Rights Reserved. Copyright © 2011 Accenture Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. 23
  23. 23. Some tips … • People love to interact – Social communities, co-production, games and fun increase the chance of people adapting and embracing the new service – Interact with existing systems/services: Facebook, Gowalla, Twitter, etc. • Communication with existing systems – There is a lot of information available. Look for public data sources. – Why re-invent the wheel? • A user centric approach – Describe a typical, specific situation and what the user will do with the App – Think about the user, not the systems. What is best for the user, then focus on how to solve it • Potential topics – Geo location – Connect different systems – Realtime informationCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  24. 24. “Get rid of the crappy stuff and focus on the good stuff“ – Steve Jobs 1. List All the Features You Think Users Might Like At this point, you’re trying to capture all the tasks related to your main product idea. Don’t worry if your list is long; you’ll narrow it down later. 2. Determine Who Your Users Are Apart from the likelihood that your users are mobile and that they expect beautiful graphics, simple interactions, and high performance, what distinguishes them? In the context of the app you’re planning, what is most important to your users? 3. Filter the Feature List Through the Audience Definition If, after deciding on a few audience characteristics, you end up with just a few features, you’re on the right track: Great iOS applications have a laser focus on the task users want to accomplish. A good application definition statement for a grocery- shopping app might be: “A shopping list creation tool for thrifty people who love to cook.“ 4. Don’t Stop There As you consider whether to add a new feature, ask yourself whether it is essential to the main purpose of your app and to your target audience. If it isn’t, set it aside.Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  25. 25. Over 1,000 iPhone apps on health &wellness • My Life Record ($10- $50) • Absolute Fitness ($14.99) • iScale ($4.99) • StepTrakLite (free)Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  26. 26. Consumer app examplesCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  27. 27. A provider app exampleCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  28. 28. Thank you! Olga Marie Lerflaten Francis D’Silva olga.marie.lerflaten@accenture.com francis.dsilva@accenture.com “I may not have gone where I intended to go, but I think I have ended up where I intended to be” Douglas AdamsCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  29. 29. Insight Driven Health If eHealth is the answer, what was the question? Francis D’Silva, Accenture «Innovation in Health» ISFiT 2011 – Trondheim (18th Feb 2011)Copyright ©© 2010 AccentureAll Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Copyright 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  30. 30. eHealth has a potential greater than “technology in the clinic” • Health and Technology • … and social responsibility • Now….. Doing something about it!Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  31. 31. We see some macro trends that areinfluencing the health sector Increase in chronic and Silver generation and the lifestyle illnesses ageing population Health services across Financial crisis national bordersCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  32. 32. The evolution of technology isimpacting our societies Rapid technology development and adoption Access to information Our societies are more aware of the use of technologyCopyright © 20102011. ISFiT All Rights Reserved. Accenture, itsand 18th Feb 2011, Trondheim) (c) Accenture Accenture 2011- Globalize this: Health (17th logo, and High Performance Delivered are trademarks of Accenture. 33
  33. 33. We see four trends that can be actedupon New models for collaboration Self-service Transforming business Analytics Strategy Processes Organization ITCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  34. 34. We see some macro trends that areinfluencing the health sector Increase in chronic and Silver generation and the lifestyle illnesses ageing population Health services across Financial crisis national bordersCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  35. 35. … but there are also other trends Increase in chronic and Silver generation and the lifestyle illnesses ageing population A growing digital divide PovertyCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  36. 36. Accenture’s Skills to Succeed program - Driving measurableimpact through Corporate Citizenship investments Drive Measureable Impact: Collaborate with our Nonprofit partners around the world to create programs advancing our Engage our Nonprofit partners shared agenda, analyze and and Internal Stakeholders to report results, and share the Develop a Skills to Succeed learning Outcome Framework: Make the connection between our investment and our societal impact Set the Skills to Succeed Vision and Goal: By 2015, equip 250,000 people with the skills to get a job or build a businessCopyright © 2010 Accenture All Rights Reserved. 37
  37. 37. From inputs to results to outcomes for a positive societal impactAccenture Corporate Skills to Succeed Goal: By 2015, Positive SocietalInvestment equip 250,000 people with the skills to Impact get a job or build a business Increase Community skill-building: People Competitiveness in the are directly equipped with the skills Job Market Funding they need to get a job or build a business in the local context. Increase Economic Resilience Non-profit Capacity Building: Pro Bono Services Enhancing their ability to deliver quality S2S services to the community and drive S2S outcomes. Build Sustainable Businesses Volunteering Inspired and Motivated Employees: to get involved and make an impact on local community. Create Employment Opportunities for Others Copyright © 2010 Accenture All Rights Reserved. 38
  38. 38. Example - African Medical and Research Foundation(AMREF)• AMREFs vision is Better Health for Africa. AMREF has 50 years’ experience in health development. Knowledge is a core product of AMREF’s activities. AMREF implements projects to learn, and shares this evidence-based knowledge with others to advocate for changes in health policy and practice Challenge • Insufficient medical assistance available for even the most basic of ailments • Remote regions remain hard to reach by road and after forty-five years the early vision of using aircraft backed by a radio network as a means of health delivery remains very much a reality and a necessity • Though AMREF has a deep knowledge of the content of the learning required, they have little to no knowledge of e-Learning and how to develop and implement an effective solution Accenture’s role • Understanding how e-Learning works • Developing a strategy for using e-Learning as part of educating the nurses • Developing and implementing the e-Learning solutionCopyright © 2010 Accenture All Rights Reserved. 39
  39. 39. Workshop 15 : 22 students – 19 nations!Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  40. 40. Workshop 15 - Two themes Millennium Development Goals Patient centric health-careCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  41. 41. Choose one of two assignmentsAn app is program that runs on a mobile deviceCan run on the device alone or requires network connection 1 Millennium Development Goals 2 Patient-centric health Assignment: Design a health information service Assignment: Design an app that can be that a rural health service (RHS) can use to implemented on a SmartPhone that guides a interact with its population around maternal and resident in developing a healthier lifestyle neonatal health care Criteria: Criteria:  Can work on Smartphones, certain portions to  Must work on mobile phones (not be able to work on regular mobile phones smartphones)  Can work in a mobile broadband network  Should work in an only-GSM network  Can be built over a period of 6 weeks by a team  Can be built over a period of 6 weeks by a team of 3-5 people of 3-5 people Example: Example:  An App where the user is guided on stop  An App that allows pregnant mothers to sign- smoking (or a weight watcher to manage diet) up and to receive tips from the RHS and make  An App where allowing the user to update their an appointment for delivery. Describe what the patient-portal with activity data RHS needs to be able to provide this service  An App for medical staff at the RHS to obtain basic guidanceCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  42. 42. 2 themes and 2 hours! 4 teams developed 4 ideas! • Baby and Me • iTraining • M-Preg • HealthWatcherCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  43. 43. Baby and MeCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  44. 44. Baby and MeCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  45. 45. iTrainingCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  46. 46. iTrainingCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  47. 47. HealthWatcherCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  48. 48. HealthWatcherCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  49. 49. M-PregCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  50. 50. M-PregCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  51. 51. Thank you – and thanks to theparticipants of the workshop Francis D’Silva francis.dsilva@accenture.com “I may not have gone where I intended to go, but I think I have ended up where I intended to be” Douglas AdamsCopyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
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