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Smart Grids and Smart Water Metering in The Netherlands
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Smart Grids and Smart Water Metering in The Netherlands

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  • 1. Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.Smart Grids and Smart WaterMetering in The NetherlandsHenk Jan TopEC – ICT for Water Management – June 11th, 2010
  • 2. Copyright © 2010 Accenture All Rights ReservedAgendaIntroduction to smart grids, smart metering and smartwater metering in the Netherlands• Smart grids / smart metering (electricity)– Introduction and business case– Architecture• Smart metering water– Business case– Architecture• Challenges• Background / contact2
  • 3. Copyright © 2010 Accenture All Rights ReservedSmart grids - introduction• Smart grids– Use of sensors, digital communications, and embedded digitalprocessing to make the grid observable (able to measure thestates of all grid elements), controllable (able to affect the state ofany grid element) and automated (able to adapt and self-heal).3
  • 4. Copyright © 2010 Accenture All Rights ReservedSmart grids - introduction• Smart metering– Automated Meter Reading (AMR) Originally a “one-way”automated meter reading solution, sending usage data back to theutility. More advanced AMR solutions have evolved but stop shortof the AMI functionality.– Advanced Metering Infrastructure (AMI) – “two-way” solution thatcreates a network between the meters/devices and the utilities’information systems. Data flows both ways facilitating not onlyremote meter reading but ability to remotely activatemeters/devices and enables the use of variable pricing.4
  • 5. Copyright © 2010 Accenture All Rights ReservedSmart grids – business drivers5Source: – World Economic Forum, “Accelerating Smart Grid Investments”
  • 6. Copyright © 2010 Accenture All Rights ReservedArchitecture – Holistic view6Source: – World Economic Forum, “Accelerating Smart Grid Investments”
  • 7. Copyright © 2010 Accenture All Rights ReservedArchitecture – Smart Meter7MeterMeasures,collects,transmits andstores end-userconsumptionCan beremotelyconfiguredLocalAreaNetwork(LAN)Transmits databetween metersand the collectorSolution specificprotocols.StandardsemergingConcentratorCollects, storesand transmitsmessages to andfrom multiple meterpointsSolution-specificdevicesWideAreaNetwork(WAN)Head endInterfacesAMI solutionto back officesystemsSolutionspecificsystemTransmitsdata betweenconcentratorand utilityhead endSolutionspecificprotocolsEndpointDevicesHomeAreaNetwork(HAN)Meter & Communications Infrastructure1BillingDeterminantsGenerationCISCustomerInterfaceDemandResponseMgmtOutageMgmtDistributionPlanning &Operation LoadForecast&SettlementInstall.&Maint.RevenueProtectionLoadForecasting& SettlementSystemDemandResponseMgmtSystemAsset Mgmt& Install. Planning;Field Order MgmtSystemsGIS;FieldOrderMgmtSystemOutageMgmtSystemMeter DataRepositoryMDMSCentralrepository formeter datathat can beaccessed bya largenumber ofgroups andsystemsMDMSPremiseEquipmentTransmits databetween themeter andpremisedevicesNo definedstandardsDevices inthe homethat can beremotelyupdated andcontrolled bythe utilityBillingInterface withMDMS anddrives controlmessages formeter. Uses(register) readsfor billingprocessesRetailConsumerProductsIntegrationwith homedevicesProvidesplatform forrenewablesand newservicesPLC,WirelessPLC, Fixedline, GPRS,WirelessGPRS, Fizedline, WirelessDescriptionCommunication
  • 8. Copyright © 2010 Accenture All Rights ReservedArchitecture – Smart Meter NL8Source: NTA 8130
  • 9. Copyright © 2010 Accenture All Rights ReservedHigh level IT architecture9Metering InfrastructureMeasures, collects, transmits and temporarily stores end-user consumption. Transferfrequency, not necessarily the same as reading resolution, can be adjusted to optimizetransfer cost by batching. If concentrators are used, transfer frequency can differbetween the LAN and the WANCollecting SystemCollects data from the Metering infrastructure. Often outsourced to third partyMeter data managementCentral repository for meter data that can be accessed by other systems. Interfacebetween meter values and corporate applications to effectively manage meter data.Used for balance settlements and calculations if value for billing is missing. Often usedto follow up service levels of suppliers if a collecting system has been outsourcedAsset managementSingle point of storage for meter identification data (i.e. meter and device register) andmeter management. Could also handle utilization optimization, distribution,transmission, planning etc when AMI services are implementedField force managementManages work orders that cannot be handled remotely for field crew. Could be externalif the service is provided by a supplierBillingMakes sure that customers receive accurate bills at the right time. Billings couldinclude relevant feedback about consumptionCustomer relationship managementIncludes the customer database and takes care of customer communication includingmarketing and salesEvent managementStores and handles events like alarms, power outages, missing meter values, quality ofenergy distributedWork order managementWhere internal work orders are posted, communicates with field force managementthrough the integration platform. Handles the logistics, scheduling and reporting relatedto work ordersCustomer portalOften web based portal for customer to log on to in order to get feedback onconsumption, see their bills, project future energy consumption etcMeter datamanagementCustomerRelationshipManagementBillingField forcemanagementWork ordermanagementAssetmanagementEventmanagementCollectingsystemMeteringinfrastructureCustomerportalEAITypical IT structure in Smart Metering where the EAI aims tofacilitate interaction between systems and therefore reducesthe need for the systems to be able to interact directly witheach other*Important to have in mind: Single data repository iscrucial to the functionality and integration between theapplications interacting through the EAI
  • 10. Copyright © 2010 Accenture All Rights ReservedAgendaIntroduction to smart grids, smart metering and smartwater metering in the Netherlands• Smart grids / smart metering (electricity)– Introduction and business case– Architecture• Smart water metering– Business case– Architecture• Challenges• Background / contact10
  • 11. Copyright © 2010 Accenture All Rights ReservedSmart water meter – business case• Improve administrative processes– Meter reading (channels, customer contact)– Periodic billing based on actual consumption– Move in move out readings– Fewer estimations• Fraud detection• Leak detection (local and regional)• Distribution network planning• Costs– Significant cost reduction when partnering with grid operators• Rollout, Communications infrastructure, Meter datamanagement11
  • 12. Copyright © 2010 Accenture All Rights ReservedSmart water meter –Proposed functionality (NTA8027)• Meter reading– On demand, Periodic, etc.• Monitoring quality (eg. Temperature, pressure)• Event handling– Errors, Fraud, leak, backflow• Commands– Disconnect/reconnect, Messages, pricing• Derived functionality– Billing, consumption patterns, distribution network developments,customer propositions, pricing, demand side management• Based on NTA8027 (water) and NTA8130 (electricity)12
  • 13. Copyright © 2010 Accenture All Rights ReservedSmart water meter –example architecture with grid operator13
  • 14. Copyright © 2010 Accenture All Rights ReservedAgendaIntroduction to smart grids, smart metering and smartwater metering in the Netherlands• Smart grids / smart metering (electricity)– Introduction and business case– Architecture• Smart water metering– Business case– Architecture• Challenges• Background / contact14
  • 15. Copyright © 2010 Accenture All Rights ReservedChallenges• Business case– Customer propositions / pricing / availability– Value for water utility• Business model• Cooperation– Between water utilities / Between other utilities• Policy / regulation– Privacy / security / encryption• Standards (technology, protocols)– National– International• Technology Architecture– Components / systems (integration) / communication / local vs. globalevent handling• Water quality measurements15
  • 16. Copyright © 2010 Accenture All Rights ReservedAgendaIntroduction to smart grids, smart metering and smartwater metering in the Netherlands• Smart grids / smart metering (electricity)– Introduction and business case– Architecture• Smart water metering– Business case– Architecture• Challenges• Background / contact16
  • 17. Copyright © 2010 Accenture All Rights ReservedBackground -Example SAP AMI Achitecture17
  • 18. Copyright © 2010 Accenture All Rights ReservedBackground -Accenture services for smart grids• Management Consulting– Visioning / Strategy– Develop business cases– Program / project management– Change management• Technology– Systems integrator– Technical architecture• Outsourcing– Business processes (eg. asset management)– Application outsourcing (eg. IT architecture)- Accenture has partnerships with key players in the market- Smart grid / smart metering offerings and credentials available18
  • 19. Copyright © 2010 Accenture All Rights ReservedBackground -Contacts• Maikel van Verseveld– Accenture Smart Grid Services EALA Lead– maikel.van.verseveld@accenture.com– +31 620346589• Martijn Smit– Accenture Water Utility NL Lead– martinus.a.smit@accenture.com– +31 651520228• Henk Jan Top– Accenture Smart Water Metering NL Lead– henk.jan.top@accenture.com– +31 62245396519

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