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The Metamorphosis of the Records Manager ARMA mrt 2014
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The Metamorphosis of the Records Manager ARMA mrt 2014

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Presentation about the changes in the profession of information management and records management, with a reflection on the underlying transformations in society. From the perspective of a local …

Presentation about the changes in the profession of information management and records management, with a reflection on the underlying transformations in society. From the perspective of a local government body in the Netherlands.

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  • 1. The Metamorphosis of the Records Manager Frans Smit Municipality of Almere The Netherlands
  • 2. What about us in the 21st century? • New outlook on Government • The Network Society • Mobile, Cloud, Big Data • Supply Chains
  • 3. Some things help to understand • Information Management • Architecture (enterprise, information, application) • Total Quality Management • Maturity Levels • Information Governance • The Records Continuum
  • 4. Strategy Structure Operations Business Information Communication Technology THE AMSTERDAM 9-SQUARE MODEL FOR INFORMATION MANAGEMENT
  • 5. Almere
  • 6. Local examples • Information Architecture (2010 -) • Information Governance program (2012- ) • Big Data project
  • 7. Governance Program • Main products: • Information surveys • Procedures and guidelines • Trained staff • Main goals: • Raising Awareness and Leadership • Gaining transparency • Character: • Multidisciplinary • Risk-oriented
  • 8. Who are involved? • CIO, CEO, CCO • Managers • Risk managers • Information managers • Records Managers • Controllers • Business Process consultants • Information Architects • ICT staff • Training staff • Working staff in business processes
  • 9. Organizational development ?
  • 10. Big Data in Almere
  • 11. The underlying trends
  • 12. Reflections on present and future • The crisis of information • Information Theory and Information Philosophy • Mutations in Culture • Crisis and stability • Murmuration • Divergent Thinking • New Combinations
  • 13. The Crisis of Information • Records can consist of everything and can be everywhere • No general definition, concept and perspective of information • Information: the Fourth Revolution (Luciano Floridi)
  • 14. Information Theory + Semantics = Information Philosophy • Charles Babbage and Lady Byron • Alan Turing and Claude Shannon • Luciano Floridi • General Philosophy of Information • Informational outlook on life • Information Ethics
  • 15. Alessandro Baricco and the New Landscape • Surfing new landscapes • Destroying all traditional borders of culture, of professions • WHY is not important anymore • Connection and correlation are important • No transformation but mutation
  • 16. … identities dissolve and merge … • Everybody will be a records manager? • Everybody will be an archivist? • Nobody will be THE records manager anymore! • Nobody will be THE archivist anymore!
  • 17. Maybe we are here
  • 18. “Us and Them” might become … • Records Quality Manager • Records Architect • Records Controller • Records Auditor • Records Security Officer • Records Privacy Officer • Etcetera ….
  • 19. • Thank you for your attention! • Frans Smit, • info@fpsmit.nl • http://www.ica.org/14927/speakers/frans-smit.html • Linkedin: fpsmit
  • 20. Thank you to our Program Education Session Sponsor