Emerging Technologies In Banking Presented by Febin Francis.P- 2672579 Dinesh Ravindran- 2672580 Bhupinder Varaich- 2656725 Harvinder Kaur- 2672572

Overview Introduction Voice Vault Key characteristics Business justification Future prospects ViVOtech Key characteristics Business justification Future prospects

Introduction

Voice Vault

Key characteristics

Business justification

Future prospects

ViVOtech

Key characteristics

Business justification

Future prospects

Introduction Commonwealth bank of Australia #1 financial institution Uses advanced technologies for customer satisfactions Net banking Tele banking E-cheques E-money

Commonwealth bank of Australia

#1 financial institution

Uses advanced technologies for customer satisfactions

Net banking

Tele banking

E-cheques

E-money

Introduction cont... Usage of advanced technologies Enhances customer convenience Transaction speed Efficiency Effectiveness Further more advancement Voice Vault - Biometrics ViVOtech - NFC

Usage of advanced technologies

Enhances customer convenience

Transaction speed

Efficiency

Effectiveness

Further more advancement

Voice Vault - Biometrics

ViVOtech - NFC

Voice Vault Unique Biometric technology Spoken word to verify identity Over the phone or web Accurate, fast, convenient cost effective Effortless and secure

Unique Biometric technology

Spoken word to verify identity

Over the phone or web

Accurate, fast, convenient

cost effective

Effortless and secure

Voice Vault Spoken Word to verify identity The unique characteristics of Diaphragm Mouth Nasal Sinus cavities influences the sound Sophisticated algorithm measures the sound Converted into unique digital representation – Voiceprint

Spoken Word to verify identity

The unique characteristics of

Diaphragm

Mouth

Nasal

Sinus cavities influences the sound

Sophisticated algorithm measures the sound

Converted into unique digital representation – Voiceprint

Voice Vault Voiceprint comparison Voice filter As based on the sound, Voice Vault can work over – Telephone Web Works across all types of phones

Voiceprint comparison

Voice filter

As based on the sound, Voice Vault can work over –

Telephone

Web

Works across all types of phones

How it works?

How it works?

How it works?

Key characteristics Easy to use Multifactor authentication Higher degree of certainty Two factor authentication Spoken number verification Challenge response

Easy to use

Multifactor authentication

Higher degree of certainty

Two factor authentication

Spoken number verification

Challenge response

Business justification Boosts banking security Improves authentication process Through internet or phone Cost effective, convenient for customers, high level of security and privacy combat identity thieves and phishing expeditions

Boosts banking security

Improves authentication process

Through internet or phone

Cost effective, convenient for customers, high level of security and privacy

combat identity thieves and phishing expeditions

Future prospects Calculates the stress level Voice verification on the time of Ill Voice loss Alternative access People have little confidence in pin & password access 50% needs complex mechanism

Calculates the stress level

Voice verification on the time of

Ill

Voice loss

Alternative access

People have little confidence in pin & password access

50% needs complex mechanism

ViVOtech End-to-end transaction platform Contactless payment technique Uses NFC 3 rd generation payment system ‘ Tap and Go’ mechanism Mobile phone payment solution

End-to-end transaction platform

Contactless payment technique

Uses NFC

3 rd generation payment system

‘ Tap and Go’ mechanism

Mobile phone payment solution

Key characteristics Convenient Fast Secure Easy to use Supports all global standards Cryptographic, authentication, and wireless communication technologies

Convenient

Fast

Secure

Easy to use

Supports all global standards

Cryptographic, authentication, and wireless communication technologies

Benefits Increased revenue Operational savings and efficiency Increased customer loyalty Stronger customer relation Replace cash and associated fees Bigger transactions

Increased revenue

Operational savings and efficiency

Increased customer loyalty

Stronger customer relation

Replace cash and associated fees

Bigger transactions

Business justification Opportunity to improve customer convenience Creates new service model Enhance its credit as well debit card transaction volume 23% of cash transactions are replaced by contactless payments Reduced work load Quicker than cash and safer than cheques

Opportunity to improve customer convenience

Creates new service model

Enhance its credit as well debit card transaction volume

23% of cash transactions are replaced by contactless payments

Reduced work load

Quicker than cash and safer than cheques

Future aspects Trendy technology for mobile phone services Organizations will advance globally May be used irrespective of location Advanced purchasing

Trendy technology for mobile phone services

Organizations will advance globally

May be used irrespective of location

Advanced purchasing

Future aspects

Conclusion Potential applications Greater comfort and satisfaction Cope up with high level of competition Maintain high level of security manipulated to more convenient ones Conquering new threats

Potential applications

Greater comfort and satisfaction

Cope up with high level of competition

Maintain high level of security

manipulated to more convenient ones

Conquering new threats